Crisis as Opportunity: Fostering Inclusive Public Engagement in Local Government

Curated on Posted on by Stefaan Verhulst

Ashley Labosier at Mercatus Center: “In addressing local challenges, such as budget deficits, aging infrastructure, workforce development, opioid addiction, homelessness, and disaster preparedness, a local government must take into account the needs, preferences, and values of its entire community, not just politically active groups. However, research shows that citizens who participate in council meetings or public hearings rarely reflect the diversity of the community in terms of age, race, or opinion, and traditional public comment periods seldom add substantively to local policy decisions. It is therefore clear that reform of public engagement in local governments is long overdue.

An opportunity for such a reform is emerging out of the tragedy of the COVID-19 pandemic. As local governments cope with the crisis, they should strengthen their relationship with their residents by adopting measures that are inclusive and sensitive to all the constituencies in their jurisdiction.

This work starts by communicating clearly both the measures adopted to combat COVID-19 and the guidelines for citizen compliance and by making sure this information is accessible and disseminated throughout the entire community. During the crisis, building trust with the community will also entail restraining from advancing projects that are not instrumental to crisis management, particularly controversial projects. Diligence and prudence during the crisis should create the opportunity to try and test new forms of dialogue with citizens.

These new forms of engagement should increase the legitimacy and public support for government decisions and cultivate a civic culture where residents no longer see themselves as customers vying for services, but as citizens with ownership in the democratic process and its outcomes. In this brief, I propose ways to integrate digital technology tools into those new forms of public engagement.

Integrating Digital Technologies into Public Engagement

Over the past 15 years a new civic tech industry has emerged to assist local governments with public engagement. Videos and podcasts increase access to guidelines, rules, and procedures published by local governments. Real-time language translation is possible thanks to machine-learning algorithms that are relatively easy to integrate into online help lines. Government web portals increase access to official information, particularly for those with limited mobility or with visual or hearing impairments. These and other digital platforms have the potential to increase citizens’ participation, particularly when the costs—such as transportation or childcare—keep people from attending public meetings.

Indeed, tech solutions have the potential to increase citizen participation. During a decade of working with local governments on technology and public engagement, I have observed technologies that promote inclusiveness in public participation and technologies that simply magnify the voice of groups traditionally engaged in politics. Drawing from this experience, I offer local governments and agencies five recommendations to integrate technology into their public engagement programs….(More)”.

How to Make the Perfect Citizen? Lessons from China’s Model of Social Credit System

Curated on Posted on by Stefaan Verhulst

Paper by Liav Orgad and Wessel Reijers: “The COVID19 crisis has triggered a new wave of digitalization of the lives of citizens. To counter the devastating effects of the virus, states and corporations are experimenting with systems that trace citizens as an integral part of public life. In China, a comprehensive sociotechnical system of citizenship governance has already in force with the implementation of the Social Credit System—a technology-driven project that aims to assess, evaluate, and steer the behavior of Chinese citizens.

After presenting social credit systems in China’s public and private sectors (Part I), the article provides normative standards to distinguish the Chinese system from comparable Western systems (Part II). It then shows the manner in which civic virtue is instrumentalized in China, both in content (“what” it is) and in form (“how” to cultivate it) (Part III), and claims that social credit systems represent a new form of citizenship governance, “cybernetic citizenship,” which implements different conceptions of state power, civic virtue, and human rights (Part V). On the whole, the article demonstrates how the Chinese Social Credit System redefines the institution of citizenship and warns against similar patterns that are mushrooming in the West.

The article makes three contributions: empirically, it presents China’s Social Credit Systems and reveals their data sources, criteria used, rating methods, and attached sanctions and rewards. Comparatively, it shows that, paradoxically, China’s Social Credit System is not fundamentally different than credit systems in Western societies, yet indicates four points of divergence: scope, authority, regulation, and regime. Normatively, it claims that China’s Social Credit System creates a form of cybernetic citizenship governance, which redefines the essence of citizenship….(More)”

Coronavirus shows how badly we need consensus on collective data rights and needs

Curated on Posted on by Stefaan Verhulst

Blogpost by Ania Calderon: “The rapid spread of this disease is exposing fault lines in our political and social balance — most visibly in the lack of protection for the poorest or investment in healthcare systems. It’s also forcing us to think about how we can work across jurisdictions and political contexts to foster better collaboration, build trust in institutions, and save lives.

As we said recently in a call for Open COVID-19 Data, governments need data from other countries to model and flatten the curve, but there is little consistency in how they gather it. Meanwhile, the consequences of different approaches show the balance required in effectively implementing open data policies. For example, Singapore has published detailed personal data about every coronavirus patient, including where they work and live and whether they had contact with others. This helped the city-state keep its infection and death rates extremely low in the early stages of the epidemic, but also led to proportionality concerns as people might be targeted and harmed.

Overall, few governments are publishing the information on which they are basing these huge decisions. This makes it hard to collaborate, scrutinise, and build trust. For example, the models can only be as good as the data that feed them, and we need to understand their limitations. Opening up the data and the source code behind them would give citizens confidence that officials were making decisions in the public’s interest rather than their political ones. It would also foster the international joined-up action needed to meet this challenge. And it would allow non-state actors into the process to plug gaps and deliver and scale effective solutions quickly.

At the same time, legitimate concerns have been raised about how this data is used, both now and in the future.

As we say in our strategy, openness needs to be balanced with both individual and collective data rights, and policies need to account for context.

People may be ok to give up some of their privacy — like having their movements tracked by government smartphone apps — if that can help combat a global health crisis, but that would seem an unthinkable invasion of privacy to many in less exceptional times. We rightly worry how this data might be used later on, and by whom. Which shows that data systems need to be able to respond to changing times, while holding fundamental human rights and civil liberties in check.

As with so many things, this crisis is forcing the world to question orthodoxies around individual and collective data rights and needs. It shines a light on policies and approaches which might help avoid future disasters and build a fairer, healthier, more collaborative society overall….(More)”.

Conceptualizing Data‐Deliberation: The Starry Sky Beetle, Environmental System Risk, and Habermasian CSR in the Digital Age

Curated on Posted on by Stefaan Verhulst

Paper by Mario Schultz and Peter Seele: “Building on an illustrative case of a systemic environmental threat and its multi‐stakeholder response, this paper draws attention to the changing political impacts of corporations in the digital age. Political Corporate Social Responsibility (PCSR) theory suggests an expanded sense of politics and corporations, including impacts that may range from voluntary initiatives to overcome governance gaps, to avoiding state regulation via corporate political activity. Considering digitalization as a stimulus, we explore potential responsibilities of corporations toward public goods in contexts with functioning governments. We show that digitalization—in the form of transparency, surveillance, and data‐sharing—offers corporations’ scope for deliberative public participation.

The starry sky beetle infestation endangering public and private goods is thereby used to illustrate the possibility of expanding the political role of corporations in the digital sphere. We offer a contribution by conceptualizing data‐deliberation as a Habermasian variation of PCSR, defined as the (a) voluntary disclosure of corporate data and its transparent, open sharing with the public sector (b) along with the cooperation with governmental institutions on data analytics methods for examining large‐scale datasets (c) thereby complying with existing national and international regulations on data protection, in particular with respect to privacy and personal data….(More)”.

From Idea to Reality: Why We Need an Open Data Policy Lab

Curated on Posted on by Stefaan Verhulst

Stefaan G. Verhulst at Open Data Policy Lab: “The belief that we are living in a data age — one characterized by unprecedented amounts of data, with unprecedented potential — has become mainstream. We regularly read phrases such as “data is the most valuable commodity in the global economy” or that data provides decision-makers with an “ever-swelling flood of information.”

Without a doubt, there is truth in such statements. But they also leave out a major shortcoming — the fact that much of the most useful data continue to remain inaccessible, hidden in silos, behind digital walls, and in untapped “treasuries.”

For close to a decade, the technology and public interest community have pushed the idea of open data. At its core, open data represents a new paradigm of data availability and access. The movement borrows from the language of open source and is rooted in notions of a “knowledge commons”, a concept developed, among others, by scholars like Nobel Prize winner Elinor Ostrom.

Milestones and Limitations in Open Data

Significant milestones have been achieved in the short history of the open data movement. Around the world, an ever-increasing number of governments at the local, state and national levels now release large datasets for the public’s benefit. For example, New York City requires that all public data be published on a single web portal. The current portal site contains thousands of datasets that fuel projects on topics as diverse as school bullying, sanitation, and police conduct. In California, the Forest Practice Watershed Mapper allows users to track the impact of timber harvesting on aquatic life through the use of the state’s open data. Similarly, Denmark’s Building and Dwelling Register releases address data to the public free of charge, improving transparent property assessment for all interested parties.

A growing number of private companies have also initiated or engaged in “Data Collaborative”projects to leverage their private data toward the public interest. For example, Valassis, a direct-mail marketing company, shared its massive address database with community groups in New Orleans to visualize and track block-by-block repopulation rates after Hurricane Katrina. A wide number of data collaboratives are also currently being launched to respond to the COVID-19 pandemic. Through its COVID-19 Data Collaborative Program, the location-intelligence company Cuebiq is providing researchers access to the company’s data to study, for instance, the impacts of social distancing policies in Italy and New York City. The health technology company Kinsa Health’s US Health Weather initiative is likewise visualizing the rate of fever across the United States using data from its network of Smart Thermometers, thereby providing early indications regarding the location of likely COVID-19 outbreaks.

Yet despite such initiatives, many open data projects (and data collaboratives) remain fledgling — especially those at the state and local level.

Among other issues, the field has trouble scaling projects beyond initial pilots, and many potential stakeholders — private sector and government “owners” of data, as well as public beneficiaries — remain skeptical of open data’s value. In addition, terabytes of potentially transformative data remain inaccessible for re-use. It is absolutely imperative that we continue to make the case to all stakeholders regarding the importance of open data, and of moving it from an interesting idea to an impactful reality. In order to do this, we need a new resource — one that can inform the public and data owners, and that would guide decision-makers on how to achieve open data in a responsible manner, without undermining privacy and other rights.

Purpose of the Open Data Policy Lab

Today, with support from Microsoft and under the counsel of a global advisory board of open data leaders, The GovLab is launching an initiative designed precisely to build such a resource.

Our Open Data Policy Lab will draw on lessons and experiences from around the world to conduct analysis, provide guidance, build community, and take action to accelerate the responsible re-use and opening of data for the benefit of society and the equitable spread of economic opportunity…(More)”.

Misinformation During a Pandemic

Curated on Posted on by Stefaan Verhulst

Paper by Leonardo Bursztyn et al: “We study the effects of news coverage of the novel coronavirus by the two most widely-viewed cable news shows in the United States – Hannity and Tucker Carlson Tonight, both on Fox News – on viewers’ behavior and downstream health outcomes. Carlson warned viewers about the threat posed by the coronavirus from early February, while Hannity originally dismissed the risks associated with the virus before gradually adjusting his position starting late February. We first validate these differences in content with independent coding of show transcripts. In line with the differences in content, we present novel survey evidence that Hannity’s viewers changed behavior in response to the virus later than other Fox News viewers, while Carlson’s viewers changed behavior earlier. We then turn to the effects on the pandemic itself, examining health outcomes across counties.

First, we document that greater viewership of Hannity relative to Tucker Carlson Tonight is strongly associated with a greater number of COVID-19 cases and deaths in the early stages of the pandemic. The relationship is stable across an expansive set of robustness tests. To better identify the effect of differential viewership of the two shows, we employ a novel instrumental variable strategy exploiting variation in when shows are broadcast in relation to local sunset times. These estimates also show that greater exposure to Hannity relative to Tucker Carlson Tonight is associated with a greater number of county-level cases and deaths. Furthermore, the results suggest that in mid-March, after Hannity’s shift in tone, the diverging trajectories on COVID-19 cases begin to revert. We provide additional evidence consistent with misinformation being an important mechanism driving the effects in the data. While our findings cannot yet speak to long-term effects, they indicate that provision of misinformation in the early stages of a pandemic can have important consequences for how a disease ultimately affects the population….(More)”.

Transparency Deserts

Curated on Posted on by Stefaan Verhulst

Paper by Christina Koningisor: “Few contest the importance of a robust transparency regime in a democratic system of government. In the United States, the “crown jewel” of this regime is the Freedom of Information Act (FOIA). Yet despite widespread agreement about the importance of transparency in government, few are satisfied with FOIA. Since its enactment, the statute has engendered criticism from transparency advocates and critics alike for insufficiently serving the needs of both the public and the government. Legal scholars have widely documented these flaws in the federal public records law.

In contrast, scholars have paid comparatively little attention to transparency laws at the state and local level. This is surprising. The role of state and local government in the everyday lives of citizens has increased in recent decades, and many critical government functions are fulfilled by state and local entities today. Moreover, crucial sectors of the public namely, media and advocacy organizations—rely as heavily on state public records laws as they do on FOIA to hold the government to account. Yet these state laws and their effects remain largely overlooked, creating gaps in both local government law and transparency law scholarship.

This Article attempts to fill these gaps by surveying the state and local transparency regime, focusing on public records laws in particular. Drawing on hundreds of public records datasets, along with qualitative interviews, the Article demonstrates that in contrast with federal law, state transparency law introduces comparatively greater barriers to disclosure and comparatively higher burdens upon government. Further, the Article highlights the existence of “transparency deserts,” or localities in which a combination of poorly drafted transparency laws, hostile government actors, and weak local media and civil society impedes effective public oversight of government.

The Article serves as a corrective to the scholarship’s current, myopic focus on federal transparency law…(More)”.

The global pandemic has spawned new forms of activism – and they’re flourishing

Curated on Posted on by Stefaan Verhulst

Erica Chenoweth, Austin Choi-Fitzpatrick, Jeremy Pressman, Felipe G Santos and Jay Ulfelder at The Guardian: “Before the Covid-19 pandemic, the world was experiencing unprecedented levels of mass mobilization. The decade from 2010 to 2019 saw more mass movements demanding radical change around the world than in any period since World War II. Since the pandemic struck, however, street mobilization – mass demonstrations, rallies, protests, and sit-ins – has largely ground to an abrupt halt in places as diverse as India, Lebanon, Chile, Hong Kong, Iraq, Algeria, and the United States.

The near cessation of street protests does not mean that people power has dissipated. We have been collecting data on the various methods that people have used to express solidarity or adapted to press for change in the midst of this crisis. In just several weeks’ time, we’ve identified nearly 100 distinct methods of nonviolent action that include physical, virtual and hybrid actions – and we’re still counting. Far from condemning social movements to obsolescence, the pandemic – and governments’ responses to it – are spawning new tools, new strategies, and new motivation to push for change.

In terms of new tools, all across the world, people have turned to methods like car caravans, cacerolazos (collectively banging pots and pans inside the home), and walkouts from workplaces with health and safety challenges to voice personal concerns, make political claims, and express social solidarity. Activists have developed alternative institutions such as coordinated mask-sewing, community mutual aid pods, and crowdsourced emergency funds. Communities have placed teddy bears in their front windows for children to find during scavenger hunts, authors have posted live-streamed readings, and musicians have performed from their balconies and rooftops. Technologists are experimenting with drones adapted to deliver supplies, disinfect common areas, check individual temperatures, and monitor high-risk areas. And, of course, many movements are moving their activities online, with digital rallies, teach–ins, and information-sharing.

Such activities have had important impacts. Perhaps the most immediate and life-saving efforts have been those where movements have begun to coordinate and distribute critical resources to people in need. Local mutual aid pods, like those in Massachusetts, have emerged to highlight urgent needs and provide for crowdsourced and volunteer rapid response. Pop-up food banks, reclaiming vacant housing, crowdsourced hardship funds, free online medical-consultation clinics, mass donations of surgical masks, gloves, gowns, goggles and sanitizer, and making masks at home are all methods that people have developed in the past several weeks. Most people have made these items by hand. Others have even used 3D printers to make urgently-needed medical supplies. These actions of movements and communities have already saved countless lives….(More)”.

Faced with a pandemic, good public health requires stronger democracy

Curated on Posted on by Stefaan Verhulst

Article by Matt Leighninger: “Dealing with Covid-19 requires a massive, coordinated, democratic response. Governments, non-profit organizations, businesses, grassroots groups, and individual citizens all have significant parts to play.

In that sense, our ability to withstand the coronavirus is based in large part on the strength of our democracy. I don’t mean voting, political parties, and the other electoral features we associate with democracy: I mean the extent to which our political system helps people to act collectively, support each other, share information, and collaborate with experts and public officials. Strong democracies are good at these things.

Unfortunately, our democracy isn’t very strong right now. Trust between citizens and government officials is at an all-time low, most people don’t feel like they have a meaningful say in public decisions, and in many cases, we can’t even agree on how to separate fact from fiction. Volunteerism is strong — especially now, as people react to the crisis — but volunteers generally don’t feel that their service is valued or supported by our political system…

Strengthening democracy, at all the levels of government, can help us achieve the kind of trust we need to deal with Covid-19 — so that people trust in the information they get from doctors and medical authorities like the Centers for Disease Control, so that doctors and public health officials trust that citizens will wash their hands and avoid contact with each other, so that people in different parts of the country will trust that we’re all in this together.

The new Community Voices for Health initiative, supported by the Robert Wood Johnson Foundation and assisted by Public Agenda and Altarum, will provide new examples of what stronger democracy can look like. Over the next two years, teams in six states will engage thousands of people in decision-making, problem-solving, and community-building. From the work of community health workers in Georgia… to health plans developed by county and tribal councils in New Mexico… to online survey panels on policy questions in Pennsylvania and Colorado… to youth leadership in Nevada… to public participation laws in Indiana, this initiative will explore new ways of engaging residents for better health.

The next wave of technological innovations also provides many opportunities for strengthening democracy. For example, there are interesting new tools for informing voters (like VoteCompass), bridging different viewpoints (like the vTaiwan process), and gathering input from large numbers of people (like BeHeard Philly)….

In the face of a possible flu pandemic 15 years ago, the Centers for Disease Control took a closer look at how engagement could be influential in counteracting these threats. Summing up that experience, CDC epidemiologist Roger Bernier concluded that “Democracy is good for your health.” We should take that statement as more than just a platitude — we should explore the concrete ways of making our democracy stronger….(More)”

Embracing digital government during the pandemic and beyond

Curated on Posted on by Stefaan Verhulst

UN DESA Policy Brief: “…Involving civil society organizations, businesses, social entrepreneurs and the general public in managing the COVID-19 pandemic and its aftermath can prove to be highly effective for policy- and decision-makers. Online engagement initiatives led by governments can help people cope with the crisis as well as improve government operations. In a crisis situation, it becomes more important than ever to reach out to vulnerable groups in society, respond to their needs and ensure social stability. Engaging with civil society allows governments to tackle socio-economic challenges in a more productive way that leaves no one behind….

Since the crisis has put public services under stress, governments are urged to deploy effective digital technologies to contain the outbreak. Most innovative quick-to-market solutions have stemmed from the private sector. However, the crisis has exposed the need for government leadership in the development and adoption of new technologies such as artificial intelligence (AI) and robotics to ensure an effective provision of public services…

The efforts in developing digital government strategies after the COVID-19 crisis should focus on improving data protection and digital inclusion policies as well as on strengthening the policy and technical capabilities of public institutions. Even though public-private partnerships are essential for implementing innovative technologies, government leadership, strong institutions and effective public policies are crucial to tailor digital solutions to countries’ needs as well as prioritize security, equity and the protection of people’s rights. The COVID-19 pandemic has emphasized the importance of technology, but also the pivotal role of an effective, inclusive and accountable government….(More)”.