Building LLMs for the social sector: Emerging pain points

Curated on Posted on by Stefaan Verhulst

Blog by Edmund Korley: “…One of the sprint’s main tracks focused on using LLMs to enhance the impact and scale of chat services in the social sector.

Six organizations participated, with operations spanning Africa and India. Bandhu empowers India’s blue-collar workers and migrants by connecting them to jobs and affordable housing, helping them take control of their livelihoods and future stability. Digital Green enhances rural farmers’ agency with AI-driven insights to improve agricultural productivity and livelihoods. Jacaranda Health provides mothers in sub-Saharan Africa with essential information and support to improve maternal and newborn health outcomes. Kabakoo equips youth in Francophone Africa with digital skills, fostering self-reliance and economic independence. Noora Health teaches Indian patients and caregivers critical health skills, enhancing their ability to manage care. Udhyam provides micro-entrepreneurs’ with education, mentorship, and financial support to build sustainable businesses.

These organizations demonstrate diverse ways one can boost human agency: they help people in underserved communities take control of their lives, make more informed choices, and build better futures – and they are piloting AI interventions to scale these efforts…(More)”.

When A.I. Fails the Language Test, Who Is Left Out of the Conversation?

Curated on Posted on by Stefaan Verhulst

Article by Sara Ruberg: “While the use of A.I. has exploded in the West, much of the rest of the world has been left out of the conversation since most of the technology is trained in English. A.I. experts worry that the language gap could exacerbate technological inequities, and that it could leave many regions and cultures behind.

A delay of access to good technology of even a few years, “can potentially lead to a few decades of economic delay,” said Sang Truong, a Ph.D. candidate at the Stanford Artificial Intelligence Laboratory at Stanford University on the team that built and tested a Vietnamese language model against others.

The tests his team ran found that A.I. tools across the board could get facts and diction wrong when working with Vietnamese, likely because it is a “low-resource” language by industry standards, which means that there aren’t sufficient data sets and content available online for the A.I. model to learn from.

Low-resource languages are spoken by tens and sometimes hundreds of millions of people around the world, but they yield less digital data because A.I. tech development and online engagement is centered in the United States and China. Other low-resource languages include Hindi, Bengali and Swahili, as well as lesser-known dialects spoken by smaller populations around the world.

An analysis of top websites by W3Techs, a tech survey company, found that English makes up over 60 percent of the internet’s language data. While English is widely spoken globally, native English speakers make up about 5 percent of the population, according to Ethnologue, a research organization that collects language data. Mandarin and Spanish are other examples of languages with a significant online presence and reliable digital data sets.

Academic institutions, grass-roots organizations and volunteer efforts are playing catch-up to build resources for speakers of languages who aren’t as well represented in the digital landscape.

Lelapa AI, based in Johannesburg, is one such company leading efforts on the African continent. The South African-based start-up is developing multilingual A.I. products for people and businesses in Africa…(More)”.

Mapping the Landscape of AI-Powered Nonprofits

Curated on Posted on by Stefaan Verhulst

Article by Kevin Barenblat: “Visualize the year 2050. How do you see AI having impacted the world? Whatever you’re picturing… the reality will probably be quite a bit different. Just think about the personal computer. In its early days circa the 1980s, tech companies marketed the devices for the best use cases they could imagine: reducing paperwork, doing math, and keeping track of forgettable things like birthdays and recipes. It was impossible to imagine that decades later, the larger-than-a-toaster-sized devices would be smaller than the size of Pop-Tarts, connect with billions of other devices, and respond to voice and touch.

It can be hard for us to see how new technologies will ultimately be used. The same is true of artificial intelligence. With new use cases popping up every day, we are early in the age of AI. To make sense of all the action, many landscapes have been published to organize the tech stacks and private sector applications of AI. We could not, however, find an overview of how nonprofits are using AI for impact…

AI-powered nonprofits (APNs) are already advancing solutions to many social problems, and Google.org’s recent research brief AI in Action: Accelerating Progress Towards the Sustainable Development Goals shows that AI is driving progress towards all 17 SDGs. Three goals that stand out with especially strong potential to be transformed by AI are SDG 3 (Good Health and Well-Being), SDG 4 (Quality Education), and SDG 13 (Climate Action). As such, this series focuses on how AI-powered nonprofits are transforming the climate, health care, and education sectors…(More)”.

Protecting Policy Space for Indigenous Data Sovereignty Under International Digital Trade Law

Curated on Posted on by Stefaan Verhulst

Paper by Andrew D. Mitchell and Theo Samlidis: “The impact of economic agreements on Indigenous peoples’ broader rights and interests has been subject to ongoing scrutiny. Technological developments and an increasing emphasis on Indigenous sovereignty within the digital domain have given rise to a global Indigenous data sovereignty movement, surfacing concerns about how international economic law impacts Indigenous peoples’ sovereignty over their data. This Article examines the policy space certain governments have reserved under international economic agreements to introduce measures for protecting Indigenous data or digital sovereignty (IDS). We argue that treaty countries have secured, under recent international digital trade chapters and agreements, the benefits of a comprehensive economic treaty and sufficient regulatory autonomy to protect Indigenous data sovereignty…(More)”

UN adopts Chinese resolution with US support on closing the gap in access to artificial intelligence

Curated on Posted on by Stefaan Verhulst

Article by Edith Lederer: “The U.N. General Assembly adopted a Chinese-sponsored resolution with U.S. support urging wealthy developed nations to close the widening gap with poorer developing countries and ensure that they have equal opportunities to use and benefit from artificial intelligence.

The resolution approved Monday follows the March 21 adoption of the first U.N. resolution on artificial intelligence spearheaded by the United States and co-sponsored by 123 countries including China. It gave global support to the international effort to ensure that AI is “safe, secure and trustworthy” and that all nations can take advantage of it.

Adoption of the two nonbinding resolutions shows that the United States and China, rivals in many areas, are both determined to be key players in shaping the future of the powerful new technology — and have been cooperating on the first important international steps.

The adoption of both resolutions by consensus by the 193-member General Assembly shows widespread global support for their leadership on the issue.

Fu Cong, China’s U.N. ambassador, told reporters Monday that the two resolutions are complementary, with the U.S. measure being “more general” and the just-adopted one focusing on “capacity building.”

He called the Chinese resolution, which had more than 140 sponsors, “great and far-reaching,” and said, “We’re very appreciative of the positive role that the U.S. has played in this whole process.”

Nate Evans, spokesperson for the U.S. mission to the United Nations, said Tuesday that the Chinese-sponsored resolution “was negotiated so it would further the vision and approach the U.S. set out in March.”

“We worked diligently and in good faith with developing and developed countries to strengthen the text, ensuring it reaffirms safe, secure, and trustworthy AI that respects human rights, commits to digital inclusion, and advances sustainable development,” Evans said.

Fu said that AI technology is advancing extremely fast and the issue has been discussed at very senior levels, including by the U.S. and Chinese leaders.

“We do look forward to intensifying our cooperation with the United States and for that matter with all countries in the world on this issue, which … will have far-reaching implications in all dimensions,” he said…(More)”.

AI for social good: Improving lives and protecting the planet

Curated on Posted on by Stefaan Verhulst

McKinsey Report: “…Challenges in scaling AI for social-good initiatives are persistent and tough. Seventy-two percent of the respondents to our expert survey observed that most efforts to deploy AI for social good to date have focused on research and innovation rather than adoption and scaling. Fifty-five percent of grants for AI research and deployment across the SDGs are $250,000 or smaller, which is consistent with a focus on targeted research or smaller-scale deployment, rather than large-scale expansion. Aside from funding, the biggest barriers to scaling AI continue to be data availability, accessibility, and quality; AI talent availability and accessibility; organizational receptiveness; and change management. More on these topics can be found in the full report.

While overcoming these challenges, organizations should also be aware of strategies to address the range of risks, including inaccurate outputs, biases embedded in the underlying training data, the potential for large-scale misinformation, and malicious influence on politics and personal well-being. As we have noted in multiple recent articles, AI tools and techniques can be misused, even if the tools were originally designed for social good. Experts identified the top risks as impaired fairness, malicious use, and privacy and security concerns, followed by explainability (Exhibit 2). Respondents from not-for-profits expressed relatively more concern about misinformation, talent issues such as job displacement, and effects of AI on economic stability compared with their counterparts at for-profits, who were more often concerned with IP infringement…(More)”

The Potential of Artificial Intelligence for the SDGs and Official Statistics

Curated on Posted on by Stefaan Verhulst

Report by Paris21: “Artificial Intelligence (AI) and its impact on people’s lives is growing rapidly. AI is already leading to significant developments from healthcare to education, which can contribute to the efficient monitoring and achievement of the Sustainable Development Goals (SDGs), a call to action to address the world’s greatest challenges. AI is also raising concerns because, if not addressed carefully, its risks may outweigh its benefits. As a result, AI is garnering increasing attention from National Statistical Offices (NSOs) and the official statistics community as they are challenged to produce more, comprehensive, timely, and highquality data for decision-making with limited resources in a rapidly changing world of data and technologies and in light of complex and converging global issues from pandemics to climate change. This paper has been prepared as an input to the “Data and AI for Sustainable Development: Building a Smarter Future” Conference, organized in partnership with The Partnership in Statistics for Development in the 21st Century (PARIS21), the World Bank and the International Monetary Fund (IMF). Building on case studies that examine the use of AI by NSOs, the paper presents the benefits and risks of AI with a focus on NSO operations related to sustainable development. The objective is to spark discussions and to initiate a dialogue around how AI can be leveraged to inform decisions and take action to better monitor and achieve sustainable development, while mitigating its risks…(More)”.

AI for Good: Applications in Sustainability, Humanitarian Action, and Health

Curated on Posted on by Stefaan Verhulst

Book by Juan M. Lavista Ferres and William B. Weeks: “…an insightful and fascinating discussion of how one of the world’s most recognizable software companies is tacking intractable social problems with the power of artificial intelligence (AI). In the book, you’ll learn about how climate change, illness and disease, and challenges to fundamental human rights are all being fought using replicable methods and reusable AI code.

The authors also provide:

  • Easy-to-follow, non-technical explanations of what AI is and how it works
  • Examinations of how healthcare is being improved, climate change is being addressed, and humanitarian aid is being facilitated around the world with AI
  • Discussions of the future of AI in the realm of social benefit organizations and efforts

An essential guide to impactful social change with artificial intelligence, AI for Good is a must-read resource for technical and non-technical professionals interested in AI’s social potential, as well as policymakers, regulators, NGO professionals, and, and non-profit volunteers…(More)”.

Predicting IMF-Supported Programs: A Machine Learning Approach

Curated on Posted on by Stefaan Verhulst

Paper by Tsendsuren Batsuuri, Shan He, Ruofei Hu, Jonathan Leslie and Flora Lutz: “This study applies state-of-the-art machine learning (ML) techniques to forecast IMF-supported programs, analyzes the ML prediction results relative to traditional econometric approaches, explores non-linear relationships among predictors indicative of IMF-supported programs, and evaluates model robustness with regard to different feature sets and time periods. ML models consistently outperform traditional methods in out-of-sample prediction of new IMF-supported arrangements with key predictors that align well with the literature and show consensus across different algorithms. The analysis underscores the importance of incorporating a variety of external, fiscal, real, and financial features as well as institutional factors like membership in regional financing arrangements. The findings also highlight the varying influence of data processing choices such as feature selection, sampling techniques, and missing data imputation on the performance of different ML models and therefore indicate the usefulness of a flexible, algorithm-tailored approach. Additionally, the results reveal that models that are most effective in near and medium-term predictions may tend to underperform over the long term, thus illustrating the need for regular updates or more stable – albeit potentially near-term suboptimal – models when frequent updates are impractical…(More)”.

Responsible Data Re-use in Developing Countries: Social Licence through Public Engagement

Curated on Posted on by Stefaan Verhulst

Report by Stefaan Verhulst, Laura Sandor, Natalia Mejia Pardo, Elena Murray and Peter Addo: “The datafication era has transformed the technological landscape, digitizing multiple areas of human life and offering opportunities for societal progress through the re-use of digital data. Developing countries stand to benefit from datafication but are faced with challenges like insufficient data quality and limited infrastructure. One of the primary obstacles to unlocking data re-use lies in agency asymmetries—disparities in decision-making authority among stakeholders—which fuel public distrust. Existing consent frameworks amplify the challenge, as they are individual-focused, lack information, and fail to address the nuances of data re-use. To address these limitations, a Social License for re-use becomes imperative—a community-focused approach that fosters responsible data practices and benefits all stakeholders. This shift is crucial for establishing trust and collaboration, and bridging the gap between institutions, governments, and citizens…(More)”.