Social, Mobile, and Emerging Media around the World


Book edited by Alexander V. Laskin: “…edited collection of cutting edge research on the practical applications of diverse types of emerging media technologies in a variety of industries and in many different regions of the world. In recent years, emergent social media have initiated a revolution comparable in impact to the industrial revolution or the invention of the Internet. Today, social media’s usage statistics are mind-boggling: almost two billion people are Facebook users, over one billion people communicate via What’sApp, over forty billion pictures are posted on Instagram, and over one million snaps are sent on Snapchat daily. This edited collection analyzes the influence of emerging media technologies on governments, global organizations, non-profits, corporations, museums, restaurants, first responders, sports, medicine, television, and free speech. It studies such new media phenomena as brandjacking, crowd-funding, crowd-mapping, augmented reality, mHealth, and transmedia, focusing specifically on new media platforms like Facebook and Facebook Live, Twitter, Sina Weibo, Yelp, and other mobile apps….(More)”.

What Democracy Needs Now


The RSA Chief Executive’s Lecture 2018 by Matthew Taylor: “In 1989 with the fall of the Berlin Wall still echoing, Francis Fukuyama prophesied the global triumph of liberal democracy and the end of history. Thirty years on it is not history in jeopardy but liberal democracy itself.

China – the rising global power – is thriving with a system which combines economic freedom with political autocracy. There is the growth of what Yascha Mounk calls illiberal democracies – countries with notionally free elections but without the liberal foundations of accountability, civil liberties and cultural openness. The issue with nations like Russia, Hungary and Turkey, and with those exhibiting a backlash against liberalism like America and Italy, is not just how they operate but the tendency for populism – when given the excuse or opportunity – to drift towards authoritarianism.

While the alternatives to the liberal democratic system grow more confident the citizens living in those systems become more restless. Politicians and political institutions in countries are viewed with dismay and contempt. We don’t like them, we don’t trust them, we don’t think they can solve the problems that most matter to us. The evidence, particularly from the US, is starting to suggest that disillusionment with politics is now becoming indifference towards democracy itself.

Will liberal democracy come back into fashion – is this a cycle or is it a trend? Behind the global patterns each country is different, but think of what is driving anger and disillusionment in our own.

Living standards flat-lining for longer than at any time since the industrial revolution. A decade of austerity leaving our public services threadbare and in a mode of continual crisis management. From social care to gangs, from cybercrime to mental health, how many of us think Government is facing up to the problems let alone developing solutions?

Inequality, having risen precipitously in the 1980s, remains stubbornly high, fuelling anger about elites and making not just the economic divide but all divisions worse.

Social media – where increasingly people get their information and engage in political discourse – has the seemingly in-built tendency to confirm prejudice and polarise opinion.

The great intertwined forces shaping the future – globalisation, unprecedented corporate power, technological change – continue to reinforce a sense in people, places and nations that they have no agency. Yet the hunger to take back control which started as tragedy is rapidly becoming a farce.

If this is the warm climate in which disillusionment has taken root and grown it shows few signs of cooling.

For all its many failings, I have always believed that over the long term liberal democracy would carry on making lives better for most people most of the time. As a progressive my guiding star is what Roberto Unger has called ‘the larger life for all’. But for the first time, I view the future with more fear than hope.

There are those who disparage pessimism. To them the backlash against liberalism, the signs of a declining faith in democracy, are passing responses to failure and misfortune. Populism will give the system the wake-up call it needs. In time a new generation of leaders will renew the system. Populism need neither be extreme nor beget authoritarianism – look at Macron.

This underestimates the dangers that face us. It is too reminiscent of those who believed, until the results came in, that the British people would not take the risk of Brexit or that the Americans would reject the madness of Trump. It underestimates too how the turn against liberal democracy in one country can beget it in another. Paradoxically, today nationalists seem more able to collaborate with each other than countries ostensibly committed to internationalism. Chaos spreads more quickly than order. Global treaties and institutions take years to agree, they can breakdown overnight.

Of course, liberal democracy has failed over and again to live up to its own promise. But the fact that things need to change doesn’t mean they can’t get a whole lot worse.

We are also in danger of underestimating the coherence and confidence of liberalism’s critics. Last month Hungarian Prime Minister Victor Orban made a powerful speech defending his brand of nationalist populism and boasting of his growing alliances across Europe. He appealed to the continent’s centre-right to recognise that it has more in common with conservative nationalism than the EU’s liberal establishment. There are aspects of Orban’s analysis which have an understandable appeal to the mainstream, but remember this is also a man who is unashamedly hostile to Islam, contemptuous of humanitarianism, and who is playing fast and loose with democratic safeguards in his own country.

We may disagree about how malign or dangerous are figures like Orban or Erdogan, or Trump or Salvini, but surely we can agree that those who want to defend the open, pluralistic, inclusive values of liberal democracy must try to make a better case for what we believe?

In part this involves defending the record of liberal societies in improving lives, creating opportunities and keeping the peace, at least between themselves. But it also means facing up to what is going wrong and what must change.

Complex problems are rarely addressed with a single solution. To ever again achieve the remarkable and unprecedented economic and social advances of the three decades after the Second World War, liberal democracy needs profound renewal. But change must start some place. This evening I want to argue that place should be the way we do democracy itself…(More) (Video)”.

Migration Data using Social Media


European Commission JRC Technical Report: “Migration is a top political priority for the European Union (EU). Data on international migrant stocks and flows are essential for effective migration management. In this report, we estimated the number of expatriates in 17 EU countries based on the number of Facebook Network users who are classified by Facebook as “expats”. To this end, we proposed a method for correcting the over- or under-representativeness of Facebook Network users compared to countries’ actual population.

This method uses Facebook penetration rates by age group and gender in the country of previous residence and country of destination of a Facebook expat. The purpose of Facebook Network expat estimations is not to reproduce migration statistics, but rather to generate separate estimates of expatriates, since migration statistics and Facebook Network expats estimates do not measure the same quantities of interest.

Estimates of social media application users who are classified as expats can be a timely, low-cost, and almost globally available source of information for estimating stocks of international migrants. Our methodology allowed for the timely capture of the increase of Venezuelan migrants in Spain. However, there are important methodological and data integrity issues with using social media data sources for studying migration-related phenomena. For example, our methodology led us to significantly overestimate the number of expats from Philippines in Spain and in Italy and there is no evidence that this overestimation may be valid. While research on the use of big data sources for migration is in its infancy, and the diffusion of internet technologies in less developed countries is still limited, the use of big data sources can unveil useful insights on quantitative and qualitative characteristics of migration….(More)”.

The Global Council on Extended Intelligence


“The IEEE Standards Association (IEEE-SA) and the MIT Media Lab are joining forces to launch a global Council on Extended Intelligence (CXI) composed of individuals who agree on the following:

One of the most powerful narratives of modern times is the story of scientific and technological progress. While our future will undoubtedly be shaped by the use of existing and emerging technologies – in particular, of autonomous and intelligent systems (A/IS) – there is no guarantee that progress defined by “the next” is beneficial. Growth for humanity’s future should not be defined by reductionist ideas of speed or size alone but as the holistic evolution of our species in positive alignment with the environmental and other systems comprising the modern algorithmic world.

We believe all systems must be responsibly created to best utilize science and technology for tangible social and ethical progress. Individuals, businesses and communities involved in the development and deployment of autonomous and intelligent technologies should mitigate predictable risks at the inception and design phase and not as an afterthought. This will help ensure these systems are created in such a way that their outcomes are beneficial to society, culture and the environment.

Autonomous and intelligent technologies also need to be created via participatory design, where systems thinking can help us avoid repeating past failures stemming from attempts to control and govern the complex-adaptive systems we are part of. Responsible living with or in the systems we are part of requires an awareness of the constrictive paradigms we operate in today. Our future practices will be shaped by our individual and collective imaginations and by the stories we tell about who we are and what we desire, for ourselves and the societies in which we live.

These stories must move beyond the “us versus them” media mentality pitting humans against machines. Autonomous and intelligent technologies have the potential to enhance our personal and social skills; they are much more fully integrated and less discrete than the term “artificial intelligence” implies. And while this process may enlarge our cognitive intelligence or make certain individuals or groups more powerful, it does not necessarily make our systems more stable or socially beneficial.

We cannot create sound governance for autonomous and intelligent systems in the Algorithmic Age while utilizing reductionist methodologies. By proliferating the ideals of responsible participant design, data symmetry and metrics of economic prosperity prioritizing people and the planet over profit and productivity, The Council on Extended Intelligence will work to transform reductionist thinking of the past to prepare for a flourishing future.

Three Priority Areas to Fulfill Our Vision

1 – Build a new narrative for intelligent and autonomous technologies inspired by principles of systems dynamics and design.

“Extended Intelligence” is based on the hypothesis that intelligence, ideas, analysis and action are not formed in any one individual collection of neurons or code…..

2 – Reclaim our digital identity in the algorithmic age

Business models based on tracking behavior and using outdated modes of consent are compounded by the appetites of states, industries and agencies for all data that may be gathered….

3 – Rethink our metrics for success

Although very widely used, concepts of exponential growth and productivity such as the gross domestic product (GDP) index are insufficient to holistically measure societal prosperity. … (More)”.

Blockchain Ethical Design Framework


Report by Cara LaPointe and Lara Fishbane: “There are dramatic predictions about the potential of blockchain to “revolutionize” everything from worldwide financial markets and the distribution of humanitarian assistance to the very way that we outright recognize human identity for billions of people around the globe. Some dismiss these claims as excessive technology hype by citing flaws in the technology or robustness of incumbent solutions and infrastructure.

The reality will likely fall somewhere between these two extremes across multiple sectors. Where initial applications of blockchain were focused on the financial industry, current applications have rapidly expanded to address a wide array of sectors with major implications for social impact.

This paper aims to demonstrate the capacity of blockchain to create scalable social impact and to identify the elements that need to be addressed to mitigate challenges in its application. We are at a moment when technology is enabling society to experiment with new solutions and business models. Ubiquity and global reach, increased capabilities, and affordability have made technology a critical tool for solving problems, making this an exciting time to think about achieving greater social impact. We can address issues for underserved or marginalized people in ways that were previously unimaginable.

Blockchain is a technology that holds real promise for dealing with key inefficiencies and transforming operations in the social sector and for improving lives. Because of its immutability and decentralization, blockchain has the potential to create transparency, provide distributed verification, and build trust across multiple systems. For instance, blockchain applications could provide the means for establishing identities for individuals without identification papers, improving access to finance and banking services for underserved populations, and distributing aid to refugees in a more transparent and efficient manner. Similarly, national and subnational governments are putting land registry information onto blockchains to create greater transparency and avoid corruption and manipulation by third parties.

From increasing access to capital, to tracking health and education data across multiple generations, to improving voter records and voting systems, blockchain has countless potential applications for social impact. As developers take on building these types of solutions, the social effects of blockchain can be powerful and lasting. With the potential for such a powerful impact, the design, application, and approach to the development and implementation of blockchain technologies have long-term implications for society and individuals.

This paper outlines why intentionality of design, which is important with any technology, is particularly crucial with blockchain, and offers a framework to guide policymakers and social impact organizations. As social media, cryptocurrencies, and algorithms have shown, technology is not neutral. Values are embedded in the code. How the problem is defined and by whom, who is building the solution, how it gets programmed and implemented, who has access, and what rules are created have consequences, in intentional and unintentional ways. In the applications and implementation of blockchain, it is critical to understand that seemingly innocuous design choices have resounding ethical implications on people’s lives.

This white paper addresses why intentionality of design matters, identifies the key questions that should be asked, and provides a framework to approach use of blockchain, especially as it relates to social impact. It examines the key attributes of blockchain, its broad applicability as well as its particular potential for social impact, and the challenges in fully realizing that potential. Social impact organizations and policymakers have an obligation to understand the ethical approaches used in designing blockchain technology, especially how they affect marginalized and vulnerable populations….(More)”

Organization after Social Media


Open access book by Geert Lovink and Ned Rossiter :”Organized networks are an alternative to the social media logic of weak links and their secretive economy of data mining. They put an end to freestyle friends, seeking forms of empowerment beyond the brief moment of joyful networking. This speculative manual calls for nothing less than social technologies based on enduring time. Analyzing contemporary practices of organization through networks as new institutional forms, organized networks provide an alternative to political parties, trade unions, NGOs, and traditional social movements. Dominant social media deliver remarkably little to advance decision-making within digital communication infrastructures. The world cries for action, not likes.

Organization after Social Media explores a range of social settings from arts and design, cultural politics, visual culture and creative industries, disorientated education and the crisis of pedagogy to media theory and activism. Lovink and Rossiter devise strategies of commitment to help claw ourselves out of the toxic morass of platform suffocation….(More)”.

Ghost Cities: Built but Never Inhabited


Civic Data Design Lab at UrbanNext: “Ghost Cities are vacant neighborhoods and sometimes whole cities that were built but were never inhabited. Their existence is a physical manifestation of Chinese overdevelopment in real estate and the dependence on housing as an investment strategy. Little data exists which establishes the location and extent of these Ghost Cities in China. MIT’s Civic Data Design Lab developed a model using data scraped from Chinese social media sites and Baidu (Chinese Google Maps) to create one of the first maps identifying the locations of Chinese Ghost Cities….

Quantifying the extent and location of Ghost Cities is complicated by the fact that the Chinese government keeps a tight hold on data about sales and occupancy of buildings. Even local planners may have a hard time acquiring it. The Civic Data Design Lab developed a model to identify Ghost Cities based on the idea that amenities (grocery stores, hair salons, restaurants, schools, retail, etc.) are the mark of a healthy community and the lack of amenities might indicate locations where no one lives. Given the lack of openly available data in China, data was scraped from Chinese social media and websites, including Dianping (Chinese Yelp), Amap (Chinese Map Quest), Fang (Chinese Zillow), and Baidu (Chinese Google Maps) using openly accessible Application Programming Interfaces(APIs). 

Using data scraped from social media sites in Chengdu and Shenyang, the model was tested using 300 m x 300 m grid cells marking residential locations. Each grid cell was given an amenity accessibility score based on the distance and clustering of amenities nearby. Residential areas that had a cluster of low scores were marked as Ghost Cities. The results were ground-truthed through site visits documenting the location using aerial photography from drones and interviews with local stakeholders.

The model worked well at documenting under-utilized residential locations in these Chinese cities, picking up everything from vacant housing and stalled construction to abandoned older residential locations, creating the first data set that marks risk in the Chinese real estate market. The research shows that data available through social media can help locate and estimate risk in the Chinese real estate market. Perhaps more importantly, however, identifying where these areas are concentrated can help city planners, developers and local citizens make better investment decisions and address the risk created by these under-utilized developments….(More)”.

Can crowdsourcing scale fact-checking up, up, up? Probably not, and here’s why


Mevan Babakar at NiemanLab: “We foolishly thought that harnessing the crowd was going to require fewer human resources, when in fact it required, at least at the micro level, more.”….There’s no end to the need for fact-checking, but fact-checking teams are usually small and struggle to keep up with the demand. In recent months, organizations like WikiTribune have suggested crowdsourcing as an attractive, low-cost way that fact-checking could scale.

As the head of automated fact-checking at the U.K.’s independent fact-checking organization Full Fact, I’ve had a lot of time to think about these suggestions, and I don’t believe that crowdsourcing can solve the fact-checking bottleneck. It might even make it worse. But — as two notable attempts, TruthSquad and FactcheckEU, have shown — even if crowdsourcing can’t help scale the core business of fact checking, it could help streamline activities that take place around it.

Think of crowdsourced fact-checking as including three components: speed (how quickly the task can be done), complexity (how difficult the task is to perform; how much oversight it needs), and coverage (the number of topics or areas that can be covered). You can optimize for (at most) two of these at a time; the third has to be sacrificed.

High-profile examples of crowdsourcing like Wikipedia, Quora, and Stack Overflow harness and gather collective knowledge, and have proven that large crowds can be used in meaningful ways for complex tasks across many topics. But the tradeoff is speed.

Projects like Gender Balance (which asks users to identify the gender of politicians) and Democracy Club Candidates (which crowdsources information about election candidates) have shown that small crowds can have a big effect when it comes to simple tasks, done quickly. But the tradeoff is broad coverage.

At Full Fact, during the 2015 U.K. general election, we had 120 volunteers aid our media monitoring operation. They looked through the entire media output every day and extracted the claims being made. The tradeoff here was that the task wasn’t very complex (it didn’t need oversight, and we only had to do a few spot checks).

But we do have two examples of projects that have operated at both high levels of complexity, within short timeframes, and across broad areas: TruthSquad and FactCheckEU….(More)”.

Data Ethics Framework


Introduction by Matt Hancock MP, Secretary of State for Digital, Culture, Media and Sport to the UK’s Data Ethics Framework: “Making better use of data offers huge benefits, in helping us provide the best possible services to the people we serve.

However, all new opportunities present new challenges. The pace of technology is changing so fast that we need to make sure we are constantly adapting our codes and standards. Those of us in the public sector need to lead the way.

As we set out to develop our National Data Strategy, getting the ethics right, particularly in the delivery of public services, is critical. To do this, it is essential that we agree collective standards and ethical frameworks.

Ethics and innovation are not mutually exclusive. Thinking carefully about how we use our data can help us be better at innovating when we use it.

Our new Data Ethics Framework sets out clear principles for how data should be used in the public sector. It will help us maximise the value of data whilst also setting the highest standards for transparency and accountability when building or buying new data technology.

We have come a long way since we published the first version of the Data Science Ethical Framework. This new version focuses on the need for technology, policy and operational specialists to work together, so we can make the most of expertise from across disciplines.

We want to work with others to develop transparent standards for using new technology in the public sector, promoting innovation in a safe and ethical way.

This framework will build the confidence in public sector data use needed to underpin a strong digital economy. I am looking forward to working with all of you to put it into practice…. (More)”

The Data Ethics Framework principles

1.Start with clear user need and public benefit

2.Be aware of relevant legislation and codes of practice

3.Use data that is proportionate to the user need

4.Understand the limitations of the data

5.Ensure robust practices and work within your skillset

6.Make your work transparent and be accountable

7.Embed data use responsibly

The Data Ethics Workbook

I want your (anonymized) social media data


Anthony Sanford at The Conversation: “Social media sites’ responses to the Facebook-Cambridge Analytica scandal and new European privacy regulations have given users much more control over who can access their data, and for what purposes. To me, as a social media user, these are positive developments: It’s scary to think what these platforms could do with the troves of data available about me. But as a researcher, increased restrictions on data sharing worry me.

I am among the many scholars who depend on data from social media to gain insights into people’s actions. In a rush to protect individuals’ privacy, I worry that an unintended casualty could be knowledge about human nature. My most recent work, for example, analyzes feelings people express on Twitter to explain why the stock market fluctuates so much over the course of a single day. There are applications well beyond finance. Other scholars have studied mass transit rider satisfactionemergency alert systems’ function during natural disasters and how online interactions influence people’s desire to lead healthy lifestyles.

This poses a dilemma – not just for me personally, but for society as a whole. Most people don’t want social media platforms to share or sell their personal information, unless specifically authorized by the individual user. But as members of a collective society, it’s useful to understand the social forces at work influencing everyday life and long-term trends. Before the recent crises, Facebook and other companies had already been making it hard for legitimate researchers to use their data, including by making it more difficult and more expensive to download and access data for analysis. The renewed public pressure for privacy means it’s likely to get even tougher….

It’s true – and concerning – that some presumably unethical people have tried to use social media data for their own benefit. But the data are not the actual problem, and cutting researchers’ access to data is not the solution. Doing so would also deprive society of the benefits of social media analysis.

Fortunately, there is a way to resolve this dilemma. Anonymization of data can keep people’s individual privacy intact, while giving researchers access to collective data that can yield important insights.

There’s even a strong model for how to strike that balance efficiently: the U.S. Census Bureau. For decades, that government agency has collected extremely personal data from households all across the country: ages, employment status, income levels, Social Security numbers and political affiliations. The results it publishes are very rich, but also not traceable to any individual.

It often is technically possible to reverse anonymity protections on data, using multiple pieces of anonymized information to identify the person they all relate to. The Census Bureau takes steps to prevent this.

For instance, when members of the public access census data, the Census Bureau restricts information that is likely to identify specific individuals, such as reporting there is just one person in a community with a particularly high- or low-income level.

For researchers the process is somewhat different, but provides significant protections both in law and in practice. Scholars have to pass the Census Bureau’s vetting process to make sure they are legitimate, and must undergo training about what they can and cannot do with the data. The penalties for violating the rules include not only being barred from using census data in the future, but also civil fines and even criminal prosecution.

Even then, what researchers get comes without a name or Social Security number. Instead, the Census Bureau uses what it calls “protected identification keys,” a random number that replaces data that would allow researchers to identify individuals.

Each person’s data is labeled with his or her own identification key, allowing researchers to link information of different types. For instance, a researcher wanting to track how long it takes people to complete a college degree could follow individuals’ education levels over time, thanks to the identification keys.

Social media platforms could implement a similar anonymization process instead of increasing hurdles – and cost – to access their data…(More)” .