migration

Advanced Design for the Public Sector

Curated on January 18, 2018August 3, 2018 by Stefaan Verhulst

Essay by Kristofer Kelly-Frere & Jonathan Veale: “…It might surprise some, but it is now common for governments across Canada to employ in-house designers to work on very complex and public issues.

There are design teams giving shape to experiences, services, processes, programs, infrastructure and policies. The Alberta CoLab, the Ontario Digital Service, BC’s Government Digital Experience Division, the Canadian Digital Service, Calgary’s Civic Innovation YYC, and, in partnership with government,MaRS Solutions Lab stand out. The Government of Nova Scotia recently launched the NS CoLab. There are many, many more. Perhaps hundreds.

Design-thinking. Service Design. Systemic Design. Strategic Design. They are part of the same story. Connected by their ability to focus and shape a transformation of some kind. Each is an advanced form of design oriented directly at humanizing legacy systems — massive services built by a culture that increasingly appears out-of-sorts with our world. We don’t need a new design pantheon, we need a unifying force.

We have no shortage of systems that require reform. And no shortage of challenges. Among them, the inability to assemble a common understanding of the problems in the first place, and then a lack of agency over these unwieldy systems. We have fanatics and nativists who believe in simple, regressive and violent solutions. We have a social economy that elevates these marginal voices. We have well-vested interests who benefit from maintaining the status quo and who lack actionable migration paths to new models. The median public may no longer see themselves in liberal democracy. Populism and dogmatism is rampant. The government, in some spheres, is not credible or trusted.

The traditional designer’s niche is narrowing at the same time government itself is becoming fragile. It is already cliche to point out that private wealth and resources allow broad segments of the population to “opt out.” This is quite apparent at the municipal level where privatized sources of security, water, fire protection and even sidewalks effectively produce private shadow governments. Scaling up, the most wealthy may simply purchase residency or citizenship or invest in emerging nation states. Without re-invention this erosion will continue. At the same time artificial intelligence, machine learning and automation are already displacing frontline design and creative work. This is the opportunity: Building systems awareness and agency on the foundations of craft and empathy that are core to human centered design. Time is of the essence. Transitions between one era to the next are historically tumultuous times. Moreover, these changes proceed faster than expected and in unexpected directions….(More).

When census taking is a recipe for controversy

Curated on January 10, 2018August 3, 2018 by Stefaan Verhulst

Anjana Ahuja in the Financial Times: “Population counts are important tools for development, but also politically fraught…The UN describes a census as “among the most complex and massive peacetime exercises a nation undertakes”. Given that social trends, migration patterns and inequalities can be determined from questions that range from health to wealth, housing and even religious beliefs, censuses can also be controversial. So it is with the next one in the US, due to be conducted in 2020. The US Department of Justice has proposed that participants should be quizzed on their citizenship status. Vanita Gupta, president of the Leadership Conference on Civil and Human Rights, warned the journal Science that many would refuse to take part. Ms Gupta said that, in the current political climate, enquiring about citizenship “would destroy any chance of an accurate count, discard years of careful research and increase costs significantly”.

The row has taken on a new urgency because the 2020 census must be finalised by April. The DoJ claims that a citizenship question will ensure that ethnic minorities are treated fairly in the voting process. Currently, only about one in six households is asked about citizenship, with the results extrapolated for the whole population, a process observers say is statistically acceptable and less intrusive. In 2011, the census for England and Wales asked for country of birth and passports held — but not citizenship explicitly. It is one of those curious cases when fewer questions might lead to more accurate and useful data….(More)”.

Migration Data Portal

Curated on December 17, 2017August 3, 2018 by Stefaan Verhulst

New portal managed and developed by IOM’s Global Migration Data Analysis Centre (GMDAC)“…aims to serve as a unique access point to timely, comprehensive migration statistics and reliable information about migration data globally. The site is designed to help policy makers, national statistics officers, journalists and the general public interested in the field of migration to navigate the increasingly complex landscape of international migration data, currently scattered across different organisations and agencies.

Especially in critical times, such as those faced today, it is essential to ensure that responses to migration are based on sound facts and accurate analysis. By making the evidence about migration issues accessible and easy to understand, the Portal aims to contribute to a more informed public debate….

The five main sections of the Portal are designed to help you quickly and easily find the data and information you need.

DATA – Our interactive world map visualizes international, publicly-available and internationally comparable migration data.
THEMES – Thematic overviews explain how various aspects of migration are measured, what are the data sources, their strengths and weaknesses and provide context and analysis of key migration data.
TOOLS – Migration data tools are regularly added to help you find the right tools, guidelines and manuals on how to collect, interpret and disseminate migration data.
Sustainable Development Goals (SDGs) and the Global Compact on Migration (GCM) – Migration Data, the SDGs and the new Global Compact on Migration (GCM) – Reviews the migration-related targets in the SDGs, how they are defined and measured, and provides information on the new GCM and the migration data needs to support its implementation.
BLOG – Our blog and the Talking Migration Data video series provide a place for the migration data community to share their opinion on new developments and policy, new data or methods….(More)”.

Intragovernmental Collaborations: Pipedreams or the Future of the Public Sector?

Curated on September 10, 2017August 20, 2018 by Stefaan Verhulst

Sarah Worthing at the Stanford Social Innovation Review: “Despite the need for concerted, joint efforts among public sector leaders, those working with or in government know too well that such collaborations are rare. The motivation and ability to collaborate in government is usually lacking. So how did these leaders—some with competing agendas—manage to do it?

A new tool for collaboration

Policy labs are units embedded within the public sector—“owned” by one or several ministries—that anchor systematic public sector innovation efforts by facilitating creative approaches to policymaking. Since the inception of the first labs over a decade ago, many innovation experts and academics have touted labs as the leading-edge of public policy innovation. They can generate novel, citizen-centric, effective policies and service provisions, because they include a wide range of governmental and, in many cases, non-governmental actors in tackling complex public policy issues like social inequality, mass migration, and terrorism. MindLab in Denmark, for example, brought together government decision makers from across five ministries in December 2007 to co-create policy strategies on tackling climate change while also propelling new business growth. The collaboration resulted in a range of business strategies for climate change that were adopted during the 2009 UN COP15 Summit in Copenhagen. Under normal circumstances, these government leaders often push conflicting agendas, compete over resources, and are highly risk-adverse in undertaking intragovermental partnerships—all “poison pills” for the kind of collaboration successful public sector innovation needs. However, policy labs like MindLab, Policy Lab UK, and almost 100 similar cross-governmental units are finding ways to overcome these barriers and drive public sector innovation.

Five ways policy labs facilitate successful intragovermental collaboration

To examine how labs do this, we conducted a multiple-case analysis of policy labs in the European Union and United States.

1. Reducing potential future conflict through experiential on-boarding processes. Policy labs conduct extensive screening and induction activities to provide policymakers with both knowledge of and faith in the policy lab’s approach to policymaking. …

2. Utilization of spatial cues to flatten hierarchical and departmental differences. Policy labs strategically use non-traditional spatial elements such as moveable whiteboards, tactile and colorful prototyping materials, and sitting cubes, along with the absence of expected elements such as conference tables and chairs, to indicate that unconventional norms—non-hierarchical and relational norms—govern lab spaces….

3. Reframing policy issues to focus on affected citizens. Policy labs highlight individual citizens’ stories to help reconstruct policymakers’ perceptions toward a more common and human-centered understanding of a policy issue…

4. Politically neutral, process-focused facilitation. Lab practitioners employ design methods that can help bring together divided policymakers and break scripted behavior patterns. Many policy labs use variations of design thinking and foresight methods, with a focus on iterative prototyping and testing, stressing the need for skilled but politically neutral facilitation to work through points of conflict and reach consensus on solutions. …

5. Mitigating risk through policy lab branding….(More)”.

Data-Driven Policy Making: The Policy Lab Approach

Curated on September 1, 2017August 3, 2018 by Stefaan Verhulst

Paper by Anne Fleur van Veenstra and Bas Kotterink: “Societal challenges such as migration, poverty, and climate change can be considered ‘wicked problems’ for which no optimal solution exists. To address such problems, public administrations increasingly aim for data–driven policy making. Data-driven policy making aims to make optimal use of sensor data, and collaborate with citizens to co-create policy. However, few public administrations have realized this so far. Therefore, in this paper an approach for data-driven policy making is developed that can be used in the setting of a Policy Lab. A Policy Lab is an experimental environment in which stakeholders collaborate to develop and test policy. Based on literature, we first identify innovations in data-driven policy making. Subsequently, we map these innovations to the stages of the policy cycle. We found that most innovations are concerned with using new data sources in traditional statistics and that methodologies capturing the benefits of data-driven policy making are still under development. Further research should focus on policy experimentation while developing new methodologies for data-driven policy making at the same time….(More)”.

Active Citizenship in Europe: Practices and Demands in the EU, Italy, Turkey and the UK

Curated on July 22, 2017August 3, 2018 by Stefaan Verhulst

Book by Cristiano Bee: “…provides an overview of key issues in the debate concerning the emergence of active citizenship in Europe.

The specific focus of enquiry is the promotion of patterns of civic and political engagement and civic and political participation by the EU and the relative responses drawn by organizations of the civil society operating at the supranational level and in Italy, Turkey and the UK. More specifically, it addresses key debates on the engagement and participation of organized civil society across the permanent state of euro-crisis, considering the production of policy discourses along the continuum that characterized three subsequent and interrelated emergency situations (democratic, financial and migration crises) that have hit Europe since 2005. …(More)”.

Fly on the Facebook Wall: How UNHCR Listened to Refugees on Social Media

Curated on June 19, 2017August 3, 2018 by Stefaan Verhulst

Timo Luege at Social Media for Good: “In “From a Refugee Perspective” UNHCR shows how to conduct meaningful, qualitative social media monitoring in a humanitarian crisis.

Between March and December 2016 the project team (one project manager, one Pashto and Dari speaker, two native Arabic speakers and an English copy editor) monitored Facebook conversations related to flight and migration in the Afghan and Arabic speaking communities.

To do this, the team created Facebook accounts, joined relevant Facebook groups and summarised their findings in weekly monitoring reports to UNHCR staff and other interested people. I received these reports every week while working as the UNHCR team leader for the Communicating with Communities team in Greece and found them very useful since they gave me insights into what were some of the burning issues that week.

The project did not monitor Twitter because Twitter was not widely used by the communities.

In “From a Refugee Perspective” UNHCR has now summarised their findings from the ten-month project. The main thing I really liked about this project is that UNHCR invested the resources for proper qualitative social media monitoring, as opposed to the purely quantitative analyses that we see so often and which rarely go beyond keyword counting. To complement the social media information, the team held focus group and other discussions with refugees who had arrived in Europe. Among other things, these discussion provided information on how the refugees and migrants are consuming and exchanging information (related: see this BBC Media Action report).

Of course, this type of research is much more resource intensive than what most organisations have in mind when they want to do social media monitoring, but this report shows that additional resources can also result in more meaningful information.

Smuggling prices according to monitored Facebook page. Source: From A Refugee Perspective

Monitoring the conversations on Facebook enabled the team to track trends, such as the rise and fall of prices that smugglers asked for different routes (see image). In addition, it provided fascinating insights into how smugglers are selling their services online….(More)”

The Digital Footprint of Europe’s Refugees

Curated on June 15, 2017August 3, 2018 by Stefaan Verhulst

Pew Research Center: “Migrants leaving their homes for a new country often carry a smartphone to communicate with family that may have stayed behind and to help search for border crossings, find useful information about their journey or search for details about their destination. The digital footprints left by online searches can provide insight into the movement of migrants as they transit between countries and settle in new locations, according to a new Pew Research Center analysis of refugee flows between the Middle East and Europe.¹

Refugees from just two Middle Eastern countries — Syria and Iraq — made up a combined 38% of the record 1.3 million people who arrived and applied for asylum in the European Union, Norway and Switzerland in 2015 and a combined 37% of the 1.2 million first-time asylum applications in 2016. Most Syrian and Iraqi refugees during this period crossed from Turkey to Greece by sea, before continuing on to their final destinations in Europe.

Since many refugees from Syria and Iraq speak Arabic as their native, if not only, language, it is possible to identify key moments in their migration by examining trends in internet searches conducted in Turkey using Arabic, as opposed to the dominant Turkic languages in that country. For example, Turkey-based searches for the word “Greece” in Arabic closely mirror 2015 and 2016 fluctuations in the number of refugees crossing the Aegean Sea to Greece. The searches also provide a window into how migrants planned to move across borders — for example, the search term “Greece” was often combined with “smuggler.” In addition, an hourly analysis of searches in Turkey shows spikes in the search term “Greece” during early morning hours, a typical time for migrants making their way across the Mediterranean.

Comparing online searches with migration data

This report’s analysis compares data from internet searches with government and international agency refugee arrival and asylum application data in Europe from 2015 and 2016. Internet searches were captured from Google Trends, a publicly-available analytical tool that standardizes search volume by language and location over time. The analysis examines searches in Arabic, done in Turkey and Germany, for selected words such as “Greece” or “German” that can be linked to migration patterns. For a complete list of search terms employed, see the methodology. Google releases hourly, daily and weekly search data.

Google does not release the actual number of searches conducted but provides a metric capturing the relative change in searches over a specified time period. The metric ranges from 0 to 100 and indicates low- or high-volume search activity for the time period. Predicting or deciphering human behavior from the analysis of internet searches has limitations and remains experimental. But, internet search data does offer a potentially promising way to explore migration flows crossing international borders.

Migration data cited in this report come from two sources. The first is the United Nations High Commissioner for Refugees (UNHCR), which provides data on new arrivals into Greece on a monthly basis. The second is first-time asylum applications from Eurostat, Europe’s statistical agency. Since both Syrian and Iraqi asylum seekers have had fairly high acceptance rates in Europe, it is likely that most Syrian and Iraqi migrants entering during 2015 and 2016 were counted by UNHCR and applied for asylum with European authorities.

The unique circumstances of this Syrian and Iraqi migration — the technology used by refugees, the large and sudden movement of refugees and language groups in transit and destination countries — presents a unique opportunity to integrate the analysis of online searches and migration data. The conditions that permit this type of analysis may not apply in other circumstances where migrants are moving between countries….(More)”

What next for digital social innovation? Realising the potential of people and technology to tackle social challenges

Curated on May 17, 2017August 3, 2018 by Stefaan Verhulst

Matt Stokes et al at nesta: “This report, and accompanying guide, produced as part of the DSI4EU project, maps the projects and organisations using technology to tackle social challenges across Europe, and explores the barriers to the growth of digital social innovation.

Key findings

There are almost 2,000 organisations and over 1,000 projects involved in digital social innovation (DSI) across Europe, with the highest concentration of activity in Western and Southern Europe.
Despite this activity, there are relatively few examples of DSI initiatives delivering impact at scale. The growth of DSI is being held back by barriers at the system level and at the level of individual projects.
Projects and organisations involved in DSI are still relatively poorly connected to each other. There is a pressing need to grow strong networks within and across countries and regions to boost collaboration and knowledge-sharing.
The growth of DSI is being held back by lack of funding and investment across the continent, especially outside Western Europe, and structural digital skills shortages.
Civil society organisations and the public sector have been slow to adopt DSI, despite the opportunity it offers them to deliver better services at a lower cost, although there are emerging examples of good practice from across Europe.
Practitioners struggle to engage citizens and users, understand and measure the impact of their digital social innovations, and plan for growth and sustainability.

Across Europe, thousands of people, projects and organisations are using digital technologies to tackle social challenges in fields like healthcare, education, employment, democratic participation, migration and the environment. We call this phenomenon digital social innovation.

Through crowdmapping DSI across Europe, we find that there are almost 2,000 organisations and over 1,000 projects using open and collaborative technologies to tackle social challenges. We complement this analysis by piloting experimental data methods such as Twitter analysis to understand in further depth the distribution of DSI across Europe. You can explore the data on projects and organisations on digitalsocial.eu.

However, despite widespread activity, few initiatives have grown to deliver impact at scale, to be institutionalised, or to become “the new normal”.

In this research, we find that weak networks between stakeholders, insufficient funding and investment, skills shortages, and slow adoption by public sector and established civil society organisations is holding back the growth of DSI…(More)”.