The Brave New World of Good


Brad Smith: “Welcome to the Brave New World of Good. Once almost the exclusive province of nonprofit organizations and the philanthropic foundations that fund them, today the terrain of good is disputed by social entrepreneurs, social enterprises, impact investors, big business, governments, and geeks. Their tools of choice are markets, open data, innovation, hackathons, and disruption. They cross borders, social classes, and paradigms with the swipe of a touch screen. We seemed poised to unleash a whole new era of social and environmental progress, accompanied by unimagined economic prosperity.
As a brand, good is unassailably brilliant. Who could be against it? It is virtually impossible to write an even mildly skeptical blog post about good without sounding well, bad — or at least a bit old-fashioned. For the record, I firmly believe there is much in the brave new world of good that is helping us find our way out of the tired and often failed models of progress and change on which we have for too long relied. Still, there are assumptions worth questioning and questions worth answering to ensure that the good we seek is the good that can be achieved.

Open Data
Second only to “good” in terms of marketing genius is the concept of “open data.” An offspring of previous movements such as “open source,” “open content,” and “open access,” open data in the Internet age has come to mean data that is machine-readable, free to access, and free to use, re-use, and re-distribute, subject to attribution. Fully open data goes way beyond posting your .pdf document on a Web site (as neatly explained by Tim Berners Lee’s five-star framework).
When it comes to government, there is a rapidly accelerating movement around the world that is furthering transparency by making vast stores of data open. Ditto on the data of international aid funders like the United States Agency for International Development, the World Bank, and the Organisation for Economic Co-operation and Development. The push has now expanded to the tax return data of nonprofits and foundations (IRS Forms 990). Collection of data by government has a business model; it’s called tax dollars. However, open data is not born pure. Cleaning that data, making it searchable, and building and maintaining reliable user interfaces is complex, time-consuming, and often expensive. That requires a consistent stream of income of the kind that can only come from fees, subscriptions, or, increasingly less so, government.
Foundation grants are great for short-term investment, experimentation, or building an app or two, but they are no substitute for a scalable business model. Structured, longitudinal data are vital to social, environmental, and economic progress. In a global economy where government is retreating from the funding of public goods, figuring how to pay for the cost of that data is one of our greatest challenges.”

Best Practices for Government Crowdsourcing Programs


Anton Root: “Crowdsourcing helps communities connect and organize, so it makes sense that governments are increasingly making use of crowd-powered technologies and processes.
Just recently, for instance, we wrote about the Malaysian government’s initiative to crowdsource the national budget. Closer to home, we’ve seen government agencies from U.S. AID to NASA make use of the crowd.
Daren Brabham, professor at the University of Southern California, recently published a report titled “Using Crowdsourcing In Government” that introduces readers to the basics of crowdsourcing, highlights effective use cases, and establishes best practices when it comes to governments opening up to the crowd. Below, we take a look at a few of the suggestions Brabham makes to those considering crowdsourcing.
Brabham splits up his ten best practices into three phases: planning, implementation, and post-implementation. The first suggestion in the planning phase he makes may be the most critical of all: “Clearly define the problem and solution parameters.” If the community isn’t absolutely clear on what the problem is, the ideas and solutions that users submit will be equally vague and largely useless.
This applies not only to government agencies, but also to SMEs and large enterprises making use of crowdsourcing. At Massolution NYC 2013, for instance, we heard again and again the importance of meticulously defining a problem. And open innovation platform InnoCentive’s CEO Andy Zynga stressed the big role his company plays in helping organizations do away with the “curse of knowledge.”
Brabham also has advice for projects in their implementation phase, the key bit being: “Launch a promotional plan and a plan to grow and sustain the community.” Simply put, crowdsourcing cannot work without a crowd, so it’s important to build up the community before launching a campaign. It does take some balance, however, as a community that’s too large by the time a campaign launches can turn off newcomers who “may not feel welcome or may be unsure how to become initiated into the group or taken seriously.”
Brabham’s key advice for the post-implementation phase is: “Assess the project from many angles.” The author suggests tracking website traffic patterns, asking users to volunteer information about themselves when registering, and doing original research through surveys and interviews. The results of follow-up research can help to better understand the responses submitted, and also make it easier to show the successes of the crowdsourcing campaign. This is especially important for organizations partaking in ongoing crowdsourcing efforts.”

The Solution Revolution


New book by William D. Eggers and Paul Macmillan from Deloitte: “Where tough societal problems persist, citizens, social enterprises, and yes, even businesses, are relying less and less on government-only solutions. More likely, they are crowd funding, ride-sharing, app- developing or impact- investing to design lightweight solutions for seemingly intractable problems. No challenge is too daunting, from malaria in Africa to traffic congestion in California.
These wavemakers range from edgy social enterprises growing at a clip of 15% a year, to mega-foundations that are eclipsing development aid, to Fortune 500 companies delivering social good on the path to profit. The collective force of these new problem solvers is creating dynamic and rapidly evolving markets for social good. They trade solutions instead of dollars to fill the gap between what government can provide and what citizens need. By erasing public-private sector boundaries, they are unlocking trillions of dollars in social benefit and commercial value.
The Solution Revolution explores how public and private are converging to form the Solution Economy. By examining scores of examples, Eggers and Macmillan reveal the fundamentals of this new – globally prevalent – economic and social order. The book is designed to help guide those willing to invest time, knowledge or capital toward sustainable, social progress.”

Chicago Works For You


“Chicago Works For You is a citywide dashboard with ward-by-ward views of service delivery in Chicago. …The homepage is a citywide map with a daily summary of all service requests submitted, by service type and ward.Dark lines under and up-arrows next to a request type means there were more requests of that type on that date than average. The longer the line, the higher above average. Highest above average is highlighted on the map as default. Click any service request type to see the raw numbers and averages. The legend in the lake shows you the number ranges for each type in each ward. Click any service type to see those numbers for any day….
This data comes directly from the City of Chicago’s Open311 API. Chicago’s Open311 API can be used to both view 311 request data as well as enter new requests directly into the system. In 2012, the City of Chicago became a Code for America partner city. A team of four technologists worked to build an Open311 system for Chicago that would help residents track what was happening with their service requests. Through a grant from Smart Chicago the team built Chicago Service Tracker which shows each step the city takes to resolve a 311 request. This also enabled all the 311 data to be accessible on the city’s data portal….
The Smart Chicago Collaborative is a civic organization devoted to using technology to make lives better in Chicago. We were formed to address the challenge of the lack of broadband Internet access for all Chicagoans. More broadly, we work to apply the transformative power of technology to solve problems for the people of Chicago.
We are a startup that was founded in part by our municipal government and nurtured by some of its most venerable institutions. Our founding partners are the City of Chicago, the John D. and Catherine T. MacArthur Foundation, and The Chicago Community Trust. As a funding collaborative, we help bring together municipal, philanthropic, and corporate investments in civic innovation.
We have a host of current projects and partnerships, and we are actively seeking to connect ideas and resources in all areas of philanthropy in Chicago.”

Visualizing the legislative process with Sankey diagrams


Kamil Gregor at OpeningParliament.org: “The process of shaping the law often resembles an Indiana Jones maze. Bills and amendments run through an elaborate system of committees, sessions and hearings filled with booby traps before finally reaching the golden idol of a final approval.
Parliamentary monitoring organizations and researchers are often interested in how various pieces of legislation survive in this environment and what are the strategies to either kill or aid them. This specifically means answering two questions: What is the probability of a bill being approved and what factors determine this probability?
The legislative process is usually hierarchical: Successful completion of a step in the process is conditioned by completion of all previous steps. Therefore, we may also want to know the probabilities of completion in each consecutive step and their determinants.
A simple way how to give a satisfying answer to these questions without wandering into the land of nonlinear logistic regressions is the Sankey diagram. It is a famous flow chart in which a process is visualized using arrows. Relative quantities of outcomes in the process are represented by arrows’ widths.
A famous example is a Sankey diagram of Napoleon’s invasion of Russia. We can clearly see how the Grand Army was gradually shrinking as French soldiers were dying or defecting. Another well-known example is the Google Analytics flow chart. It shows how many visitors enter a webpage and then either leave or continue to a different page on the same website. As the number of consecutive steps increases, the number of visitors remaining on the website decreases.
The legislative process can be visualized in the same way. Progress of bills is represented by a stream between various steps in the process and width of the stream corresponds to quantities of bills. A bill can either complete all the steps of the process, or it can “drop out” of it at some point if it gets rejected.
Let’s take a look…”

Money and trust among strangers


New paper by Gabriele Camera, Marco Casari and Maria Bigoni in PNAS:”What makes money essential for the functioning of modern society? Through an experiment, we present evidence for the existence of a relevant behavioral dimension in addition to the standard theoretical arguments. Subjects faced repeated opportunities to help an anonymous counterpart who changed over time. Cooperation required trusting that help given to a stranger today would be returned by a stranger in the future. Cooperation levels declined when going from small to large groups of strangers, even if monitoring and payoffs from cooperation were invariant to group size. We then introduced intrinsically worthless tokens. Tokens endogenously became money: subjects took to reward help with a token and to demand a token in exchange for help. Subjects trusted that strangers would return help for a token. Cooperation levels remained stable as the groups grew larger. In all conditions, full cooperation was possible through a social norm of decentralized enforcement, without using tokens. This turned out to be especially demanding in large groups. Lack of trust among strangers thus made money behaviorally essential. To explain these results, we developed an evolutionary model. When behavior in society is heterogeneous, cooperation collapses without tokens. In contrast, the use of tokens makes cooperation evolutionarily stable.”

Smartphones As Weather Surveillance Systems


Tom Simonite in MIT Technology Review: “You probably never think about the temperature of your smartphone’s battery, but it turns out to provide an interesting method for tracking outdoor air temperature. It’s a discovery that adds to other evidence that mobile apps could provide a new way to measure what’s happening in the atmosphere and improve weather forecasting.
Startup OpenSignal, whose app crowdsources data on cellphone reception, first noticed in 2012 that changes in battery temperature correlated with those outdoors. On Tuesday, they published a scientific paper on that technique in a geophysics journal and announced that the technique will be used to interpret data from a weather crowdsourcing app. OpenSignal originally started collecting data on battery temperatures to try and understand the connections between signal strength and how quickly a device chews through its battery.
OpenSignal’s crowdsourced weather-tracking effort joins another accidentally enabled by smartphones. A project called PressureNET that collects air pressure data by taking advantage of the fact many Android phones have a barometer inside to aid their GPS function (see “App Feeds Scientists Atmospheric Data From Thousands of Smartphones”). Cliff Mass, an atmospheric scientist at the University of Washington, is working to incorporate PressureNET data into weather models that usually rely on data from weather stations. He believes that smartphones could provide valuable data from places where there are no weather stations, if enough people start sharing data using apps like PressureNET.
Other research suggests that logging changes in cell network signal strength perceived by smartphones could provide yet more weather data. In February researchers in the Netherlands produced detailed maps of rainfall compiled by monitoring fluctuations in the signal strength measured by cellular network masts, caused by water droplets in the atmosphere.”

Searching Big Data for ‘Digital Smoke Signals’


Steve Lohr in the New York Times: “It is the base camp of the United Nations Global Pulse team — a tiny unit inside an institution known for its sprawling bureaucracy, not its entrepreneurial hustle. Still, the focus is on harnessing technology in new ways — using data from social networks, blogs, cellphones and online commerce to transform economic development and humanitarian aid in poorer nations….

The efforts by Global Pulse and a growing collection of scientists at universities, companies and nonprofit groups have been given the label “Big Data for development.” It is a field of great opportunity and challenge. The goal, the scientists involved agree, is to bring real-time monitoring and prediction to development and aid programs. Projects and policies, they say, can move faster, adapt to changing circumstances and be more effective, helping to lift more communities out of poverty and even save lives.

Research by Global Pulse and other groups, for example, has found that analyzing Twitter messages can give an early warning of a spike in unemployment, price rises and disease. Such “digital smoke signals of distress,” Mr. Kirkpatrick said, usually come months before official statistics — and in many developing countries today, there are no reliable statistics.

Finding the signals requires data, though, and much of the most valuable data is held by private companies, especially mobile phone operators, whose networks carry text messages, digital-cash transactions and location data. So persuading telecommunications operators, and the governments that regulate and sometimes own them, to release some of the data is a top task for the group. To analyze the data, the groups apply tools now most widely used for pinpointing customers with online advertising.”

Can We Build A Kickstarter For Cancer?


Paul Howard in Forbes: “tarting you own band, writing your first novel, or re-publishing your favorite ‘80s tabletop RPG are all cool goals. You can do them all on Kickstarter. What would be cooler?
How about funding a virtual biotech company with one goal: Saving or extending the life of a cancer patient who doesn’t respond to “standard of care” treatments….
The Cancer Commons approach – a distributed framework for empowering patients and learning from every patient/treatment combination – breaks down traditional distinctions between clinical trials and patient treatment in the “real world.” Instead of developing treatments in a lab and then testing them on randomized patients in clinical trials (designed to benefit future patients), researchers would apply the latest scientific knowledge and tools to help each patient achieve the best possible outcome today based on what we know – or think we can predict – about a molecular subtype of cancer….
We’ll need more than money to power a Kickstarter-for-cancer movement. We’ll need to encourage companies – from Big Pharma to “small” biotechs – to participate in distributed, Bayesian trials where new biomarkers or combinations of biomarkers are tested in patients with particular molecular profiles. And the FDA is going to have to be convinced that the system is going to generate high quality data that benefits patients, not sell them snake-oil cures.
In return for companies making their compound libraries and experimental drugs available for the “virtual biotechs” launched by cancer patients and their families, there should be a regulatory path established to take the most promising drugs and drug combinations to market.”

The Charitable-Industrial Complex


Peter Buffett in the New York Times: “It’s time for a new operating system. Not a 2.0 or a 3.0, but something built from the ground up. New code.

What we have is a crisis of imagination. Albert Einstein said that you cannot solve a problem with the same mind-set that created it. Foundation dollars should be the best “risk capital” out there.

There are people working hard at showing examples of other ways to live in a functioning society that truly creates greater prosperity for all (and I don’t mean more people getting to have more stuff).

Money should be spent trying out concepts that shatter current structures and systems that have turned much of the world into one vast market. Is progress really Wi-Fi on every street corner? No. It’s when no 13-year-old girl on the planet gets sold for sex. But as long as most folks are patting themselves on the back for charitable acts, we’ve got a perpetual poverty machine.

It’s an old story; we really need a new one.”