The Paradox of Community Power: Cultural Processes and Elite Authority in Participatory Governance


Jeremy R. Levine in Social Forces: “From town halls to public forums, disadvantaged neighborhoods appear more “participatory” than ever. Yet increased participation has not necessarily resulted in increased influence. This article, drawing on a four-year ethnographic study of redevelopment politics in Boston, presents an explanation for the decoupling of participation from the promise of democratic decision-making. I find that poor urban residents gain the appearance of power and status by invoking and policing membership in “the community”—a boundary sometimes, though not always, implicitly defined by race. But this appearance of power is largely an illusion. In public meetings, government officials can reinforce their authority and disempower residents by exploiting the fact that the boundary demarcating “the community” lacks a standardized definition. When officials laud “the community” as an abstract ideal rather than a specific group of people, they reduce “the community process” to a bureaucratic procedure. Residents appear empowered, while officials retain ultimate decision-making authority. I use the tools of cultural sociology to make sense of these findings and conclude with implications for the study of participatory governance and urban inequality….(More)”.

Corporate Social Responsibility for a Data Age


Stefaan G. Verhulst in the Stanford Social Innovation Review: “Proprietary data can help improve and save lives, but fully harnessing its potential will require a cultural transformation in the way companies, governments, and other organizations treat and act on data….

We live, as it is now common to point out, in an era of big data. The proliferation of apps, social media, and e-commerce platforms, as well as sensor-rich consumer devices like mobile phones, wearable devices, commercial cameras, and even cars generate zettabytes of data about the environment and about us.

Yet much of the most valuable data resides with the private sector—for example, in the form of click histories, online purchases, sensor data, and call data records. This limits its potential to benefit the public and to turn data into a social asset. Consider how data held by business could help improve policy interventions (such as better urban planning) or resiliency at a time of climate change, or help design better public services to increase food security.

Data responsibility suggests steps that organizations can take to break down these private barriers and foster so-called data collaboratives, or ways to share their proprietary data for the public good. For the private sector, data responsibility represents a new type of corporate social responsibility for the 21st century.

While Nepal’s Ncell belongs to a relatively small group of corporations that have shared their data, there are a few encouraging signs that the practice is gaining momentum. In Jakarta, for example, Twitter exchanged some of its data with researchers who used it to gather and display real-time information about massive floods. The resulting website, PetaJakarta.org, enabled better flood assessment and management processes. And in Senegal, the Data for Development project has brought together leading cellular operators to share anonymous data to identify patterns that could help improve health, agriculture, urban planning, energy, and national statistics.

Examples like this suggest that proprietary data can help improve and save lives. But to fully harness the potential of data, data holders need to fulfill at least three conditions. I call these the “the three pillars of data responsibility.”…

The difficulty of translating insights into results points to some of the larger social, political, and institutional shifts required to achieve the vision of data responsibility in the 21st century. The move from data shielding to data sharing will require that we make a cultural transformation in the way companies, governments, and other organizations treat and act on data. We must incorporate new levels of pro-activeness, and make often-unfamiliar commitments to transparency and accountability.

By way of conclusion, here are four immediate steps—essential but not exhaustive—we can take to move forward:

  1. Data holders should issue a public commitment to data responsibility so that it becomes the default—an expected, standard behavior within organizations.
  2. Organizations should hire data stewards to determine what and when to share, and how to protect and act on data.
  3. We must develop a data responsibility decision tree to assess the value and risk of corporate data along the data lifecycle.
  4. Above all, we need a data responsibility movement; it is time to demand data responsibility to ensure data improves and safeguards people’s lives…(More)”

The chaos of South Africa’s taxi system is being tackled with open data


Lynsey Chutel at Quartz: “On any given day in South Africa’s cities the daily commute can be chaotic and unpredictable. A new open source data platform hopes to bring some order to that—or at least help others get it right.

Contributing to that chaos is a formal public transportation system that is inadequate for a growing urban population and an informal transportation network that whizzes through the streets unregulated. Where Is My Transport has done something unique by finally bringing these two systems together on one map.

Where Is My Transport has mapped Cape Town’s transport systems to create an integrated system, incorporating train, bus and minibus taxi routes. This last one is especially difficult, because the thousands of minibuses that ferry most South Africans are notoriously difficult to pin down.

Minibus taxis seat about 15 people and turn any corner into a bus stop, often halting traffic. They travel within neighborhoods and across the country and are the most affordable means of transport for the majority of South Africans. But they are also often unsafe vehicles, at times involved in horrific road accidents.

Devin De Vries, one of the platform’s co-founders, says he was inspired by the Digital Matatus project in Nairobi. The South African platform differs, however, in that it provides open source information for others who think they may have a solution to South Africa’s troubled public transportation system.

“Transport is a complex ecosystem, and we don’t think any one company will solve it, De Vries told Quartz. “That’s why we made our platform open and hope that many endpoints—apps, websites, et cetera—will draw on the data so people can access it.”

This could lead to trip planning apps like Moovit or Transit for African commuters, or help cities better map their public transportation system, De Vries hopes…(More)”

Managing for Social Impact: Innovations in Responsible Enterprise


Book edited by Mary J, Cronin and , Tiziana C. Dearing: “This book presents innovative strategies for sustainable, socially responsible enterprise management from leading thinkers in the fields of corporate citizenship, nonprofit management, social entrepreneurship, impact investing, community-based economic development and urban design. The book’s integration of research and practitioner perspectives with focused best practice examples offers an in-depth, balanced analysis, providing new insights into the social issues that are most relevant to organizational stakeholders. This integrated focus on sustainable social innovation differentiates the book from academic research monographs on stakeholder theory and practitioner guides to managing traditional Corporate Social Responsibility (CSR) programs.

Managing for Social Impact features 15 contributed chapters written by thought leaders, industry analysts, and managers of global and local organizations who are engaged with innovative models of sustainable social impact. The editors also provide a substantive introductory chapter describing a new strategic framework for enhancing the Return on Social Innovation (ROSI) through four pillars of social change: Open Circles, Focused Purpose Sharing, Mutuality of Success, and a Persistent Change Perspective….(More)”.

Citizen Empowerment and Innovation in the Data-Rich City


Book edited by C. Certomà, M. Dyer, L. Pocatilu and F. Rizzi: “… analyzes the ongoing transformation in the “smart city” paradigm and explores the possibilities that technological innovations offer for the effective involvement of ordinary citizens in collective knowledge production and decision-making processes within the context of urban planning and management. To so, it pursues an interdisciplinary approach, with contributions from a range of experts including city managers, public policy makers, Information and Communication Technology (ICT) specialists, and researchers. The first two parts of the book focus on the generation and use of data by citizens, with or without institutional support, and the professional management of data in city governance, highlighting the social connectivity and livability aspects essential to vibrant and healthy urban environments. In turn, the third part presents inspiring case studies that illustrate how data-driven solutions can empower people and improve urban environments, including enhanced sustainability. The book will appeal to all those who are interested in the required transformation in the planning, management, and operations of data-rich cities and the ways in which such cities can employ the latest technologies to use data efficiently, promoting data access, data sharing, and interoperability….(More)”.

A City Is Not a Computer


 at Places Journal: “…Modernity is good at renewing metaphors, from the city as machine, to the city as organism or ecology, to the city as cyborgian merger of the technological and the organic. Our current paradigm, the city as computer, appeals because it frames the messiness of urban life as programmable and subject to rational order. Anthropologist Hannah Knox explains, “As technical solutions to social problems, information and communications technologies encapsulate the promise of order over disarray … as a path to an emancipatory politics of modernity.” And there are echoes of the pre-modern, too. The computational city draws power from an urban imaginary that goes back millennia, to the city as an apparatus for record-keeping and information management.

We’ve long conceived of our cities as knowledge repositories and data processors, and they’ve always functioned as such. Lewis Mumford observed that when the wandering rulers of the European Middle Ages settled in capital cities, they installed a “regiment of clerks and permanent officials” and established all manner of paperwork and policies (deeds, tax records, passports, fines, regulations), which necessitated a new urban apparatus, the office building, to house its bureaus and bureaucracy. The classic example is the Uffizi (Offices) in Florence, designed by Giorgio Vasari in the mid-16th century, which provided an architectural template copied in cities around the world. “The repetitions and regimentations of the bureaucratic system” — the work of data processing, formatting, and storage — left a “deep mark,” as Mumford put it, on the early modern city.

Yet the city’s informational role began even earlier than that. Writing and urbanization developed concurrently in the ancient world, and those early scripts — on clay tablets, mud-brick walls, and landforms of various types — were used to record transactions, mark territory, celebrate ritual, and embed contextual information in landscape.  Mumford described the city as a fundamentally communicative space, rich in information:

Through its concentration of physical and cultural power, the city heightened the tempo of human intercourse and translated its products into forms that could be stored and reproduced. Through its monuments, written records, and orderly habits of association, the city enlarged the scope of all human activities, extending them backwards and forwards in time. By means of its storage facilities (buildings, vaults, archives, monuments, tablets, books), the city became capable of transmitting a complex culture from generation to generation, for it marshaled together not only the physical means but the human agents needed to pass on and enlarge this heritage. That remains the greatest of the city’s gifts. As compared with the complex human order of the city, our present ingenious electronic mechanisms for storing and transmitting information are crude and limited.

Mumford’s city is an assemblage of media forms (vaults, archives, monuments, physical and electronic records, oral histories, lived cultural heritage); agents (architectures, institutions, media technologies, people); and functions (storage, processing, transmission, reproduction, contextualization, operationalization). It is a large, complex, and varied epistemological and bureaucratic apparatus. It is an information processor, to be sure, but it is also more than that.

Were he alive today, Mumford would reject the creeping notion that the city is simply the internet writ large. He would remind us that the processes of city-making are more complicated than writing parameters for rapid spatial optimization. He would inject history and happenstance. The city is not a computer. This seems an obvious truth, but it is being challenged now (again) by technologists (and political actors) who speak as if they could reduce urban planning to algorithms.

Why should we care about debunking obviously false metaphors? It matters because the metaphors give rise to technical models, which inform design processes, which in turn shape knowledges and politics, not to mention material cities. The sites and systems where we locate the city’s informational functions — the places where we see information-processing, storage, and transmission “happening” in the urban landscape — shape larger understandings of urban intelligence….(More)”

Big data is adding a whole new dimension to public spaces – here’s how


 at the Conversation: “Most of us encounter public spaces in our daily lives: whether it’s physical space (a sidewalk, a bench, or a road), a visual element (a panorama, a cityscape) or a mode of transport (bus, train or bike share). But over the past two decades, digital technologies such as smart phones and the internet of things are adding extra layers of information to our public spaces, and transforming the urban environment.

Traditionally, public spaces have been carefully designed by urban planners and architects, and managed by private companies or public bodies. The theory goes that people’s attention and behaviour in public spaces can be guided by the way that architects plan the built environment. Take, for example, Leicester Square in London: the layout of green areas, pathways and benches makes it clear where people are supposed to walk, sit down and look at the natural elements. The public space is a given, which people receive and use within the terms and guidelines provided.

While these ideas are still relevant today, information is now another key material in public spaces. It changes the way that people experience the city. Uber shows us the position of its closest drivers, even when they’re out of sight; route-finding apps such as Google Maps helps us to navigate through unfamiliar territory; Pokemon Go places otherworldly creatures on the pavement right before our eyes.

But we’re not just receiving information – we’re also generating it. Whether you’re “liking” something on Facebook, searching Google, shopping online, or even exchanging an email address for Wi-Fi access; all of the data created by these actions are collected, stored, managed, analysed and brokered to generate monetary value.

Data deluge

But as well as creating profits for private companies, these data provide accurate and continuous updates of how society is evolving, which can be used by governments and designers to manage and design public spaces.

Before big data, the architects designed spaces based on mere assumptions about how people were likely to use them. Success was measured by “small”, localised data methods, such as post-occupancy evaluations, where built projects are observed during their use and assessed against the designers’ original intentions, as well as fitness for purpose and performance. For the most part, the people who used public spaces did not have a say in how they were designed or managed….(More)”

‘Access Map’


Lisa Stiffler at GeekWire: “Waze, HERE, Apple Maps, Google Maps. The list of sites and apps to help you navigate the fastest driving route keeps growing. If you’re hoofing it, however, you’ve largely been on your own to figure out a safe and speedy pedestrian path.

But now walkers are starting to catch up to cars in the realm of mapping apps thanks to the University of Washington’s Taskar Center for Accessible Technology.

The group today is releasing an online tool called Access Map that will allow Seattle pedestrians to enter addresses and generate customized walking directions. Users can request maps that include only routes with sidewalks with sloped “curb cuts” that allow strollers and wheelchairs to easily pass, and that bypass construction sites and exclude the steepest streets.

The UW researchers are additionally creating tools to help other cities and communities build their own maps. They’re also working on a project with Seattle Public Schools to help families crowdsource and discover safer routes for kids walking to school….

In an attempt to make it easier for others to follow in their footsteps, the UW researchers recently launched their OpenSidewalks project, which will create a set of standards for mapping pedestrian routes….(More)”

Participatory budgeting in Indonesia: past, present and future


IDS Practice Paper by Francesca Feruglio and Ahmad Rifai: “In 2015, Yayasan Kota Kita (Our City Foundation), an Indonesian civil society organisation, applied to Making All Voices Count for a practitioner research and learning grant.

Kota Kita is an organisation of governance practitioners who focus on urban planning and citizen participation in the design and development of cities. Following several years of experience with participatory budgeting in Solo city, their research set out to examine participatory budgeting processes in six Indonesian cities, to inform their work – and the work of others – strengthening citizen participation in urban governance.

Their research looked at:

  • the current status of participatory budgeting in six Indonesian cities
  • the barriers and enablers to implementing participatory budgeting
  • how government and CSOs can help make participatory budgeting more transparent, inclusive and impactful.This practice paper describes Kota Kita and its work in more detail, and reflects on the history and evolution of participatory budgeting in Indonesia. In doing so, it contextualises some of the findings of the research, and discusses their implications.

    Key Themes in this Paper

  • What are the risks and opportunities of institutionalising participation?
  • How do access to information and use of new technologies have an impact onparticipation in budget planning processes?
  • What does it take for participatory budgeting to be an empowering process for citizens?
  • How can participatory budgeting include hard-to-reach citizens and accommodate different citizens’ needs? …(More)”.

The City as a Lab: Open Innovation Meets the Collaborative Economy


Introduction to Special Issue of California Management Review by , and : “This article introduces the special issue on the increasing role of cities as a driver for (open) innovation and entrepreneurship. It frames the innovation space being cultivated by proactive cities. Drawing on the diverse papers selected in this special issue, this introduction explores a series of tensions that are emerging as innovators and entrepreneurs seek to engage with local governments and citizens in an effort to improve the quality of life and promote local economic growth…Urbanization, the democratization of innovation and technology, and collaboration are converging paradigms helping to drive entrepreneurship and innovation in urban areas around the globe. These three factors are converging to drive innovation and entrepreneurship in cities and have been referred to as the urbanpreneur spiral….(More)”figure