Four Steps to Enhanced Crowdsourcing


Kendra L. Smith and Lindsey Collins at Planetizen: “Over the past decade, crowdsourcing has grown to significance through crowdfunding, crowd collaboration, crowd voting, and crowd labor. The idea behind crowdsourcing is simple: decentralize decision-making by utilizing large groups of people to assist with solving problems, generating ideas, funding, generating data, and making decisions. We have seen crowdsourcing used in both the private and public sectors. In a previous article, “Empowered Design, By ‘the Crowd,'” we discuss the significant role crowdsourcing can play in urban planning through citizen engagement.

Crowdsourcing in the public sector represents a more inclusive form of governance that incorporates a multi-stakeholder approach; it goes beyond regular forms of community engagement and allows citizens to participate in decision-making. When citizens help inform decision-making, new opportunities are created for cities—opportunities that are beginning to unfold for planners. However, despite its obvious utility, planners underutilize crowdsourcing. A key reason for its underuse can be attributed to a lack of credibility and accountability in crowdsourcing endeavors.

Crowdsourcing credibility speaks to the capacity to trust a source and discern whether information is, indeed, true. While it can be difficult to know if any information is definitively true, indicators of fact or truth include where information was collected, how information was collected, and how rigorously it was fact-checking or peer reviewed. However, in the digital universe of today, individuals can make a habit of posting inaccurate, salacious, malicious, and flat-out false information. The realities of contemporary media make it more difficult to trust crowdsourced information for decision-making, especially for the public sector, where the use of inaccurate information can impact the lives of many and the trajectory of a city. As a result, there is a need to establish accountability measures to enhance crowdsourcing in urban planning.

Establishing Accountability Measures

For urban planners considering crowdsourcing, establishing a system of accountability measures might seem like more effort than it is worth. However, that is simply not true. Recent evidence has proven traditional community engagement (e.g., town halls, forums, city council meetings) is lower than ever. Current engagement also tends to focus on problems in the community rather than the development of the community. Crowdsourcing offers new opportunities for ongoing and sustainable engagement with the community. It can be simple as well.

The following four methods can be used separately or together (we hope they are used together) to help establish accountability and credibility in the crowdsourcing process:

  1. Agenda setting
  2. Growing a crowdsourcing community
  3. Facilitators/subject matter experts (SME)
  4. Microtasking

In addition to boosting credibility, building a framework of accountability measures can help planners and crowdsourcing communities clearly define their work, engage the community, sustain community engagement, acquire help with tasks, obtain diverse opinions, and become more inclusive….(More)”

Citizens breaking out of filter bubbles: Urban screens as civic media


Conference Paper by Satchell, Christine et al :”Social media platforms risk polarising public opinions by employing proprietary algorithms that produce filter bubbles and echo chambers. As a result, the ability of citizens and communities to engage in robust debate in the public sphere is diminished. In response, this paper highlights the capacity of urban interfaces, such as pervasive displays, to counteract this trend by exposing citizens to the socio-cultural diversity of the city. Engagement with different ideas, networks and communities is crucial to both innovation and the functioning of democracy. We discuss examples of urban interfaces designed to play a key role in fostering this engagement. Based on an analysis of works empirically-grounded in field observations and design research, we call for a theoretical framework that positions pervasive displays and other urban interfaces as civic media. We argue that when designed for more than wayfinding, advertisement or television broadcasts, urban screens as civic media can rectify some of the pitfalls of social media by allowing the polarised user to break out of their filter bubble and embrace the cultural diversity and richness of the city….(More)”

A Political Economy Framework for the Urban Data Revolution


Research Report by Ben Edwards, Solomon Greene and G. Thomas Kingsley: “With cities growing rapidly throughout much of the developing world, the global development community increasingly recognizes the need to build the capacities of local leaders to analyze and apply data to improve urban policymaking and service delivery. Civil society leaders, development advocates, and local governments are calling for an “urban data revolution” to accompany the new UN Sustainable Development Goals (SDGs), a revolution that would provide city leaders new tools and resources for data-driven governance. The need for improved data and analytic capacity in rapidly growing cities is clear, as is the exponential increase in the volume and types of data available for policymaking. However, the institutional arrangements that will allow city leaders to use data effectively remain incompletely theorized and poorly articulated.

This paper begins to fill that gap with a political economy framework that introduces three new concepts: permission, incentive, and institutionalization. We argue that without addressing the permission constraints and competing incentives that local government officials face in using data, investments in improved data collection at the local level will fail to achieve smarter urban policies. Granting permission and aligning incentives are also necessary to institutionalize data-driven governance at the local level and create a culture of evidence-based decisionmaking that outlives individual political administrations. Lastly, we suggest how the SDGs could support a truly transformative urban data revolution in which city leaders are empowered and incentivized to use data to drive decisionmaking for sustainable development…(More)”

UN-Habitat Urban Data Portal


Data Driven Journalism:UN-Habitat has launched a new web portal featuring a wealth of city data based on its repository of research on urban trends.

Launched during the 25th Governing Council, the Urban Data Portal allows users to explore data from 741 cities in 220 countries, and compare these for 103 indicators such as slum prevalence and city prosperity.

compare.PNG
Image: A comparison of share in national urban population and average annual rate of urban population change for San Salvador, El Salvador, and Asuncion, Paraguay.

The urban indicators data available are analyzed, compiled and published by UN-Habitat’s Global Urban Observatory, which supports governments, local authorities and civil society organizations to develop urban indicators, data and statistics.

Leveraging GIS technology, the Observatory collects data by taking aerial photographs, zooming into particular areas, and then sending in survey teams to answer any remaining questions about the area’s urban development.

The Portal also contains data collected by national statistics authorities, via household surveys and censuses, with analysis conducted by leading urbanists in UN-HABITAT’s State of the World’s Cities and the Global Report on Human Settlements report series.

For the first time, these datasets are available for use under an open licence agreement, and can be downloaded in straightforward database formats like CSV and JSON….(More)

Mexico City is crowdsourcing its new constitution using Change.org in a democracy experiment


Ana Campoy at Quartz: “Mexico City just launched a massive experiment in digital democracy. It is asking its nearly 9 million residents to help draft a new constitution through social media. The crowdsourcing exercise is unprecedented in Mexico—and pretty much everywhere else.

as locals are known, can petition for issues to be included in the constitution through Change.org (link inSpanish), and make their case in person if they gather more than 10,000 signatures. They can also annotate proposals by the constitution drafters via PubPub, an editing platform (Spanish) similar to GoogleDocs.

The idea, in the words of the mayor, Miguel Angel Mancera, is to“bestow the constitution project (Spanish) with a democratic,progressive, inclusive, civic and plural character.”

There’s a big catch, however. The constitutional assembly—the body that has the final word on the new city’s basic law—is under no obligation to consider any of the citizen input. And then there are the practical difficulties of collecting and summarizing the myriad of views dispersed throughout one of the world’s largest cities.

That makes Mexico City’s public-consultation experiment a big test for the people’s digital power, one being watched around the world.Fittingly, the idea of crowdsourcing a constitution came about in response to an attempt to limit people power.

Fittingly, the idea of crowdsourcing a constitution came about in response to an attempt to limit people power.
For decades, city officials had fought to get out from under the thumb of the federal government, which had the final word on decisions such as who should be the city’s chief of police. This year, finally, they won a legal change that turns the Distrito Federal (federal district), similar to the US’s District of Columbia, into Ciudad de México (Mexico City), a more autonomous entity, more akin to a state. (Confusingly, it’s just part of the larger urban area also colloquially known as Mexico City, which spills into neighboring states.)

However, trying to retain some control, the Mexican congress decided that only 60% of the delegates to the city’s constitutional assembly would be elected by popular vote. The rest will be assigned by the president, congress, and Mancera, the mayor. Mancera is also the only one who can submit a draft constitution to the assembly.

Mancera’s response was to create a committee of some 30 citizens(Spanish), including politicians, human-rights advocates, journalists,and even a Paralympic gold medalist, to write his draft. He also calledfor the development of mechanisms to gather citizens’ “aspirations,values, and longing for freedom and justice” so they can beincorporated into the final document.

 The mechanisms, embedded in an online platform (Spanish) that offersvarious ways to weigh in, were launched at the end of March and willcollect inputs until September 1. The drafting group has until themiddle of that month to file its text with the assembly, which has toapprove the new constitution by the end of January.
 An experiment with few precedents

Mexico City didn’t have a lot of examples to draw on, since not a lot ofplaces have experience with crowdsourcing laws. In the US, a few locallawmakers have used Wiki pages and GitHub to draft bills, says MarilynBautista, a lecturer at Stanford Law School who has researched thepractice. Iceland—with a population some 27 times smaller than MexicoCity’s—famously had its citizens contribute to its constitution withinput from social media. The effort failed after the new constitution gotstuck in parliament.

In Mexico City, where many citizens already feel left out, the first bighurdle is to convince them it’s worth participating….

Then comes the task of making sense of the cacophony that will likelyemerge. Some of the input can be very easily organized—the results ofthe survey, for example, are being graphed in real time. But there could be thousands of documents and comments on the Change.org petitionsand the editing platform.

 Ideas are grouped into 18 topics, such as direct democracy,transparency and economic rights. They are prioritized based on theamount of support they’ve garnered and how relevant they are, saidBernardo Rivera, an adviser for the city. Drafters get a weekly deliveryof summarized citizen petitions….
An essay about human rights on the PubPub platform.(PubPub)

The most elaborate part of the system is PubPub, an open publishing platform similar to Google Docs, which is based on a project originally developed by MIT’s Media Lab. The drafters are supposed to post essays on how to address constitutional issues, and potentially, the constitution draft itself, once there is one. Only they—or whoever they authorize—will be able to reword the original document.

User comments and edits are recorded on a side panel, with links to the portion of text they refer to. Another screen records every change, so everyone can track which suggestions have made it into the text. Members of the public can also vote comments up or down, or post their own essays….(More).

Smart City and Smart Government: Synonymous or Complementary?


Paper by Leonidas G. Anthopoulos and Christopher G. Reddick: “Smart City is an emerging and multidisciplinary domain. It has been recently defined as innovation, not necessarily but mainly through information and communications technologies (ICT), which enhance urban life in terms of people, living, economy, mobility and governance. Smart government is also an emerging topic, which attracts increasing attention from scholars who work in public administration, political and information sciences. There is no widely accepted definition for smart government, but it appears to be the next step of e-government with the use of technology and innovation by governments for better performance. However, it is not clear whether these two terms co-exist or concern different domains. The aim of this paper is to investigate the term smart government and to clarify its meaning in relationship to the smart city. In this respect this paper performed a comprehensive literature review analysis and concluded that smart government is shown not to be synonymous with smart city. Our findings show that smart city has a dimension of smart government, and smart government uses smart city as an area of practice. The authors conclude that smart city is complimentary, part of larger smart government movement….(More)”

Emerging urban digital infomediaries and civic hacking in an era of big data and open data initiatives


Chapter by Thakuriah, P., Dirks, L., and Keita, Y. in Seeing Cities Through Big Data: Research Methods and Applications in Urban Informatics (forthcoming): “This paper assesses non-traditional urban digital infomediaries who are pushing the agenda of urban Big Data and Open Data. Our analysis identified a mix of private, public, non-profit and informal infomediaries, ranging from very large organizations to independent developers. Using a mixed-methods approach, we identified four major groups of organizations within this dynamic and diverse sector: general-purpose ICT providers, urban information service providers, open and civic data infomediaries, and independent and open source developers. A total of nine organizational types are identified within these four groups. We align these nine organizational types along five dimensions accounts for their mission and major interests, products and services, as well activities they undertake: techno-managerial, scientific, business and commercial, urban engagement, and openness and transparency. We discuss urban ICT entrepreneurs, and the role of informal networks involving independent developers, data scientists and civic hackers in a domain that historically involved professionals in the urban planning and public management domains. Additionally, we examine convergence in the sector by analyzing overlaps in their activities, as determined by a text mining exercise of organizational webpages. We also consider increasing similarities in products and services offered by the infomediaries, while highlighting ideological tensions that might arise given the overall complexity of the sector, and differences in the backgrounds and end-goals of the participants involved. There is much room for creation of knowledge and value networks in the urban data sector and for improved cross-fertilization among bodies of knowledge….(More)”

GIS Research Methods: Incorporating Spatial Perspectives


GIS Research Methods: Incorporating Spatial Perspectives shows researchers how to incorporate spatial thinking and geographic information system (GIS) technology into research design and analysis. Topics include research design, digital data sources, volunteered geographic information, analysis using GIS, and how to link research results to policy and action. The concepts presented in GIS Research Methods can be applied to projects in a range of social and physical sciences by researchers using GIS for the first time and experienced practitioners looking for new and innovative research techniques….(More)”

CITI-SENSE: methods and tools for empowering citizens to observe acoustic comfort in outdoor public spaces


Itziar Aspuru et al in Noise Mapping: “The purpose of this research was to design and deploy tools that apply the concept of citizen observatories and empowering citizens in the assessment of acoustic comfort in public places. The research applies an iterative cycle of design and this article presents the results of a demonstrative experiment carried out in situ using the first products developed. This work was undertaken as part of the CITI-SENSE project. A viable technical and procedural solution was designed and tested in a field demonstration, where 53 people were engaged to provide 137 observations in the city of Vitoria-Gasteiz, using environmental sensors connected to a smartphone. The results have been analyzed and discussed in terms of the product’s attractiveness for engaging citizens in the evaluation of acoustic comfort in urban places, the accuracy of the noise levels measured by the acoustic app service integrated into the smartphone, and its ability to obtain simultaneous acoustic and perception data. The results presented in this article are considered a step forward in the research into developing solutions for assessing acoustic comfort. Limitations of the proposed solution are discussed, as are suggestions for further research….(More)”

Crowdsourcing a Collective Sense of Place


Jenkins A., Croitoru A., Crooks A.T., Stefanidis A. in PLOS: “Place can be generally defined as a location that has been assigned meaning through human experience, and as such it is of multidisciplinary scientific interest. Up to this point place has been studied primarily within the context of social sciences as a theoretical construct. The availability of large amounts of user-generated content, e.g. in the form of social media feeds or Wikipedia contributions, allows us for the first time to computationally analyze and quantify the shared meaning of place. By aggregating references to human activities within urban spaces we can observe the emergence of unique themes that characterize different locations, thus identifying places through their discernible sociocultural signatures. In this paper we present results from a novel quantitative approach to derive such sociocultural signatures from Twitter contributions and also from corresponding Wikipedia entries. By contrasting the two we show how particular thematic characteristics of places (referred to herein as platial themes) are emerging from such crowd-contributed content, allowing us to observe the meaning that the general public, either individually or collectively, is assigning to specific locations. Our approach leverages probabilistic topic modelling, semantic association, and spatial clustering to find locations are conveying a collective sense of place. Deriving and quantifying such meaning allows us to observe how people transform a location to a place and shape its characteristics….(More)”