The Work of the Future: Shaping Technology and Institutions

Curated on Posted on by Stefaan Verhulst

Report by David Autor, David Mindell and Elisabeth Reynolds for the MIT Future of Work Task Force: “The world now stands on the cusp of a technological revolution in artificial intelligence and robotics that may prove as transformative for economic growth and human potential as were electrification, mass production, and electronic telecommunications in their eras. New and emerging technologies will raise aggregate economic output and boost the wealth of nations. Will these developments enable people to attain higher living standards, better working conditions, greater economic security, and improved health and longevity? The answers to these questions are not predetermined. They depend upon the institutions, investments, and policies that we deploy to harness the opportunities and confront the challenges posed by this new era.

How can we move beyond unhelpful prognostications about the supposed end of work and toward insights that will enable policymakers, businesses, and people to better navigate the disruptions that are coming and underway? What lessons should we take from previous epochs of rapid technological change? How is it different this time? And how can we strengthen institutions, make investments, and forge policies to ensure that the labor market of the 21st century enables workers to contribute and succeed?

To help answer these questions, and to provide a framework for the Task Force’s efforts over the next year, this report examines several aspects of the interaction between work and technology….(More)”.

Turning Point Policymaking in the Era of Artificial Intelligence

Curated on Posted on by Stefaan Verhulst

Book by Darrell M. West and John R. Allen: “Until recently, “artificial intelligence” sounded like something out of science fiction. But the technology of artificial intelligence, AI, is becoming increasingly common, from self-driving cars to e-commerce algorithms that seem to know what you want to buy before you do. Throughout the economy and many aspects of daily life, artificial intelligence has become the transformative technology of our time.

Despite its current and potential benefits, AI is little understood by the larger public and widely feared. The rapid growth of artificial intelligence has given rise to concerns that hidden technology will create a dystopian world of increased income inequality, a total lack of privacy, and perhaps a broad threat to humanity itself.

In their compelling and readable book, two experts at Brookings discuss both the opportunities and risks posed by artificial intelligence—and how near-term policy decisions could determine whether the technology leads to utopia or dystopia.

Drawing on in-depth studies of major uses of AI, the authors detail how the technology actually works. They outline a policy and governance blueprint for gaining the benefits of artificial intelligence while minimizing its potential downsides.

The book offers major recommendations for actions that governments, businesses, and individuals can take to promote trustworthy and responsible artificial intelligence. Their recommendations include: creation of ethical principles, strengthening government oversight, defining corporate culpability, establishment of advisory boards at federal agencies, using third-party audits to reduce biases inherent in algorithms, tightening personal privacy requirements, using insurance to mitigate exposure to AI risks, broadening decision-making about AI uses and procedures, penalizing malicious uses of new technologies, and taking pro-active steps to address how artificial intelligence affects the workforce….(More)”.

Self-interest and data protection drive the adoption and moral acceptability of big data technologies: A conjoint analysis approach

Curated on Posted on by Stefaan Verhulst

Paper by Rabia I.Kodapanakka, lMark J.Brandt, Christoph Kogler, and Iljavan Beest: “Big data technologies have both benefits and costs which can influence their adoption and moral acceptability. Prior studies look at people’s evaluations in isolation without pitting costs and benefits against each other. We address this limitation with a conjoint experiment (N = 979), using six domains (criminal investigations, crime prevention, citizen scores, healthcare, banking, and employment), where we simultaneously test the relative influence of four factors: the status quo, outcome favorability, data sharing, and data protection on decisions to adopt and perceptions of moral acceptability of the technologies.

We present two key findings. (1) People adopt technologies more often when data is protected and when outcomes are favorable. They place equal or more importance on data protection in all domains except healthcare where outcome favorability has the strongest influence. (2) Data protection is the strongest driver of moral acceptability in all domains except healthcare, where the strongest driver is outcome favorability. Additionally, sharing data lowers preference for all technologies, but has a relatively smaller influence. People do not show a status quo bias in the adoption of technologies. When evaluating moral acceptability, people show a status quo bias but this is driven by the citizen scores domain. Differences across domains arise from differences in magnitude of the effects but the effects are in the same direction. Taken together, these results highlight that people are not always primarily driven by self-interest and do place importance on potential privacy violations. They also challenge the assumption that people generally prefer the status quo….(More)”.

Federal Sources of Entrepreneurship Data: A Compendium

Curated on Posted on by Stefaan Verhulst

Compendium developed by Andrew Reamer: “The E.M. Kauffman Foundation has asked the George Washington Institute of Public Policy (GWIPP) to prepare a compendium of federal sources of data on self-employment, entrepreneurship, and small business development. The Foundation believes that the availability of useful, reliable federal data on these topics would enable robust descriptions and explanations of entrepreneurship trends in the United States and so help guide the development of effective entrepreneurship policies.


Achieving these ends first requires the identification and detailed description of available federal datasets, as provided in this compendium. Its contents include:

  • An overview and discussion of 18 datasets from four federal agencies, organized by two categories and five subcategories.
  • Tables providing information on each dataset, including:
    • scope of coverage of self-employed, entrepreneurs, and businesses;
    • data collection methods (nature of data source, periodicity, sampling frame, sample size);
    • dataset variables (owner characteristics, business characteristics and operations, geographic areas);
    • Data release schedule; and
    • Data access by format (including fixed tables, interactive tools, API, FTP download, public use microdata samples [PUMS], and confidential microdata).

For each dataset, examples of studies, if any, that use the data source to describe and explain trends in entrepreneurship.
The author’s aim is for the compendium to facilitate an assessment of the strengths and weaknesses of currently available federal datasets, discussion about how data availability and value can be improved, and implementation of desired improvements…(More)”

The Neuroscience of Trust

Curated on Posted on by Stefaan Verhulst

Paul J. Zak at Harvard Business Review: “…About a decade ago, in an effort to understand how company culture affects performance, I began measuring the brain activity of people while they worked. The neuroscience experiments I have run reveal eight ways that leaders can effectively create and manage a culture of trust. I’ll describe those strategies and explain how some organizations are using them to good effect. But first, let’s look at the science behind the framework.

What’s Happening in the Brain

Back in 2001 I derived a mathematical relationship between trust and economic performance. Though my paper on this research described the social, legal, and economic environments that cause differences in trust, I couldn’t answer the most basic question: Why do two people trust each other in the first place? Experiments around the world have shown that humans are naturally inclined to trust others—but don’t always. I hypothesized that there must be a neurologic signal that indicates when we should trust someone. So I started a long-term research program to see if that was true….

How to Manage for Trust

Through the experiments and the surveys, I identified eight management behaviors that foster trust. These behaviors are measurable and can be managed to improve performance.

Recognize excellence.

The neuroscience shows that recognition has the largest effect on trust when it occurs immediately after a goal has been met, when it comes from peers, and when it’s tangible, unexpected, personal, and public. Public recognition not only uses the power of the crowd to celebrate successes, but also inspires others to aim for excellence. And it gives top performers a forum for sharing best practices, so others can learn from them….(More)”.

Assessing employer intent when AI hiring tools are biased

Curated on Posted on by Stefaan Verhulst

Report by Caitlin Chin at Brookings: “When it comes to gender stereotypes in occupational roles, artificial intelligence (AI) has the potential to either mitigate historical bias or heighten it. In the case of the Word2vec model, AI appears to do both.

Word2vec is a publicly available algorithmic model built on millions of words scraped from online Google News articles, which computer scientists commonly use to analyze word associations. In 2016, Microsoft and Boston University researchers revealed that the model picked up gender stereotypes existing in online news sources—and furthermore, that these biased word associations were overwhelmingly job related. Upon discovering this problem, the researchers neutralized the biased word correlations in their specific algorithm, writing that “in a small way debiased word embeddings can hopefully contribute to reducing gender bias in society.”

Their study draws attention to a broader issue with artificial intelligence: Because algorithms often emulate the training datasets that they are built upon, biased input datasets could generate flawed outputs. Because many contemporary employers utilize predictive algorithms to scan resumes, direct targeted advertising, or even conduct face- or voice-recognition-based interviews, it is crucial to consider whether popular hiring tools might be susceptible to the same cultural biases that the researchers discovered in Word2vec.

In this paper, I discuss how hiring is a multi-layered and opaque process and how it will become more difficult to assess employer intent as recruitment processes move online. Because intent is a critical aspect of employment discrimination law, I ultimately suggest four ways upon which to include it in the discussion surrounding algorithmic bias….(More)”

This report from The Brookings Institution’s Artificial Intelligence and Emerging Technology (AIET) Initiative is part of “AI and Bias,” a series that explores ways to mitigate possible biases and create a pathway toward greater fairness in AI and emerging technologies.

Civic Duty Days: One Way Employers Can Strengthen Democracy

Curated on Posted on by Stefaan Verhulst

Blog by Erin Barnes: “As an employer, I’m always looking for structural ways to support my team in their health and wellbeing. We know that individual health is so often tied to community health: strong communities mean, among other things, better health outcomes, reduced crime, and better education for our children, so making space for my team to be able to be active participants in their neighborhoods gives them and their families better health outcomes. So, from my perspective, allowing time to give back to the community is just as important as providing sick days.

When my cofounder Brandon Whitney and I started ioby — a nonprofit focused on building civic leadership in our neighborhoods — we wanted our internal organizational values to reflect our mission. For example, we’ve always given Election Day off, and Brandon created ioby’s Whole Person Policy inspired by the work of Parker Palmer. And a few years ago, after a series of high-profile killings of people of color by police made it difficult for many of our staff to feel fully present at work while also showing up for those in their community who were struggling with pain and grief, we decided to add an additional 5 days of Paid Time Off (PTO) for civic duty.

At ioby, a Civic Duty Day is not the same as jury duty. Civic Duty Days are designed to give ioby staff the time to do what we need to do to be active participants involved in everyday democracy. Activities can include neighborhood volunteering, get-out-the-vote volunteering, fundraising, self-care and community-care to respond to local and national emergencies, writing letters, meeting with local elected officials, making calls, going to a healing workshop, and personal health to recover from civic duty activities that fall on weekends.

A couple weeks ago, at a retreat with other nonprofit leaders, we were discussing structural ways to increase civic participation in the United States. Given that nearly 15% of Americans cite lack of time as their reason for not voting, and 75% of Americans cite it as their reason for not volunteering, employers can make a big difference in how Americans show up in public life.

I asked my team what sorts of things they’ve used Civic Duty Days for. In addition to the typical answers about park cleanups, phone banking, door knocking and canvassing, postcard writing, attending demonstrations like the Women’s March and the Climate Strike, I heard some interesting stories.

  • One ioby staff person used her Civic Duty Days to attend Reverse Ride Alongs where she acts as a guide with cadets for the entire day. This program allows cadets to see the community they will be serving and for the community to have a voice in how they see policing and what ways best to be approached by new police officers.
  • An ioby staff person used Civic Duty Days to attend trial for an activist who was arrested for protesting; this would have been impossible to attend otherwise since trials are often during the day.
  • Another ioby staff person used his days to stay home with his kids while his wife attended demonstrations….(More)”

The Passion Economy and the Future of Work

Curated on Posted on by Stefaan Verhulst

Li Jin at Andreessen-Horowitz: “The top-earning writer on the paid newsletter platform Substack earns more than $500,000 a year from reader subscriptions. The top content creator on Podia, a platform for video courses and digital memberships, makes more than $100,000 a month. And teachers across the US are bringing in thousands of dollars a month teaching live, virtual classes on Outschool and Juni Learning.

These stories are indicative of a larger trend: call it the “creator stack” or the “enterprization of consumer.” Whereas previously, the biggest online labor marketplaces flattened the individuality of workers, new platforms allow anyone to monetize unique skills. Gig work isn’t going anywhere—but there are now more ways to capitalize on creativity. Users can now build audiences at scale and turn their passions into livelihoods, whether that’s playing video games or producing video content. This has huge implications for entrepreneurship and what we’ll think of as a “job” in the future….(More)”.

Tracking the Labor Market with “Big Data”

Curated on Posted on by Stefaan Verhulst

Tomaz Cajner, Leland Crane, Ryan Decker, Adrian Hamins-Puertolas, and Christopher Kurz at FEDSNotes: “Payroll employment growth is one of the most reliable business cycle indicators. Each postwar recession in the United States has been characterized by a year-on-year drop in payroll employment as measured by the BLS Current Employment Statistics (CES) survey, and, outside of these recessionary declines, the year-on-year payroll employment growth has always been positive. Thus, it is not surprising that policymakers, financial markets, and the general public pay a great deal of attention to the CES payroll employment gains reported at the beginning of each month.

However, while the CES survey is one of the most carefully conducted measures of labor market activity and uses an extremely large sample, it is still subject to significant sampling error and nonsampling errors. For example, when the BLS first reported that private nonfarm payroll gains were 148,000 in July 2019, the associated 90 percent confidence interval was +/- 100,000 due to sampling error alone….

One such source of alternative labor market data is the payroll-processing company ADP, which covers 20 percent of the private workforce. These are the data that underlie ADP’s monthly National Employment Report (NER), which forecasts BLS payroll employment changes by using a combination of ADP-derived data and other publicly available data. In our research, we explore the information content of the ADP microdata alone by producing an estimate of employment changes independent from the BLS payroll series as well as from other data sources.

A potential concern when using the ADP data is that only the firms which hire ADP to manage their payrolls will appear in the data, and this may introduce sample selection issues….(More)”

The Internet Relies on People Working for Free

Curated on Posted on by Stefaan Verhulst

Owen Williams at OneZero: “When you buy a product like Philips Hue’s smart lights or an iPhone, you probably assume the people who wrote their code are being paid. While that’s true for those who directly author a product’s software, virtually every tech company also relies on thousands of bits of free code, made available through “open-source” projects on sites like GitHub and GitLab.

Often these developers are happy to work for free. Writing open-source software allows them to sharpen their skills, gain perspectives from the community, or simply help the industry by making innovations available at no cost. According to Google, which maintains hundreds of open-source projects, open source “enables and encourages collaboration and the development of technology, solving real-world problems.”

But when software used by millions of people is maintained by a community of people, or a single person, all on a volunteer basis, sometimes things can go horribly wrong. The catastrophic Heartbleed bug of 2014, which compromised the security of hundreds of millions of sites, was caused by a problem in an open-source library called OpenSSL, which relied on a single full-time developer not making a mistake as they updated and changed that code, used by millions. Other times, developers grow bored and abandon their projects, which can be breached while they aren’t paying attention.

It’s hard to demand that programmers who are working for free troubleshoot problems or continue to maintain software that they’ve lost interest in for whatever reason — though some companies certainly try. Not adequately maintaining these projects, on the other hand, makes the entire tech ecosystem weaker. So some open-source programmers are asking companies to pay, not for their code, but for their support services….(More)”.