Exploring Online Engagement in Public Policy Consultation: The Crowd or the Few?


Helen K. Liu in Australian Journal of Public Administration: “Governments are increasingly adopting online platforms to engage the public and allow a broad and diverse group of citizens to participate in the planning of government policies. To understand the role of crowds in the online public policy process, we analyse participant contributions over time in two crowd-based policy processes, the Future Melbourne wiki and the Open Government Dialogue. Although past evaluations have shown the significance of public consultations by expanding the engaged population within a short period of time, our empirical case studies suggest that a small number of participants contribute a disproportionate share of ideas and opinions. We discuss the implications of our initial examination for the future design of engagement platforms….(More)”

Building a Civic Tech Sector to Last: Design Principles to Generate a Civic Tech Movement


Stefaan G. Verhulst at Positive Returns (Medium): “Over the last few years we have seen growing recognition of the potential of “civic tech,” or the use of technology that “empowers citizens to make government more accessible, efficient and effective (definition provided in “Engines of Change”)”. One commentator recently described “civic tech as the next big thing.” At the same time, we are yet to witness a true tech-enabled transformation of how government works and how citizens engage with institutions and with each other to solve societal problems. In many ways, civic tech still operates under the radar screen and often lacks broad acceptance. So how do we accelerate and expand the civic tech sector? How can we build a civic tech field that can last and stand the test of time?

The “Engines of Change” report written for Omidyar Network by Purpose seeks to provide an answer to these questions in the context of the United States….

Given the new insights gained from the report, how to move forward? How to translate its findings into a strategy that seeks to improve people’s lives and addresses societal problems by leveraging technology? What emerges from reading the report, and reflecting on how fields and movements have been built in other areas (e.g., the digital learning movement by theMacArthur Foundation or the Hewlett Foundation’s efforts to build a conflict resolution field), are a set of design principles that, when applied consistently, may generate a true lasting civic tech movement. These principles include:

  • Define a common problem that matters enough to work on collectively and identify a unique opportunity to solve it. Most successful movements seek to solve hard problems. So what is the problem that civic tech seeks to address? …
  • Encourage experimentation. As it stands, there is no shortage of experimentation with new platforms and tools in the civic tech space.What is missing, however, is the type of assessment that uncovers whether or not such efforts are actually working, and why or why not. Rather than viewing experimentation as simply “trying new things,” the field could embrace “fast-cycle action research” to understand both more quickly, and more precisely, when an innovation works, for whom, and under what conditions.
  • Establish an evidence base and a common set of metrics. While there is good reason to believe that breakthrough solutions may come from using technology, there are still too little studies measuring exactly how impactful civic tech is. Without a deeper understanding of whether, when, why and to what extent an intervention has made an impact, the civic tech movement will lack credibility. To accelerate the rate of experimentation and create more agile institutions capable of piloting civic tech solutions, we need research that will enable the sector to move away from “faith-based” initiatives toward “evidence-based” ones. The TicTec conference, the Opening Governance Research Network and the recently launched Open Governance Research Exchange are some initiatives that seek to address this shortcoming. Yet more analysis and translation of current findings into clear baselines of impact against common metrics is needed to make the sector more reliable.
  • Develop a Network Infrastructure…
  • Identify the signal…

As every engineer knows, building engines requires a set of basic design principles. Similarly, transforming the civic tech sector into a sustainable engine of change may require the implementation of the principles outlined above. Let’s build a civic tech sector to last….(More)”

Transforming governance: how can technology help reshape democracy?


Research Briefing by Matt Leighninger: “Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development.

We can no longer assume that the countries of the global North have ‘advanced’ democracies, and that the nations of the global South simply need to catch up. Citizens of these older democracies have increasingly lost faith in their political institutions; Northerners cherish their human rights and free elections, but are clearly looking for something more. Meanwhile, in the global South, new regimes based on a similar formula of rights and elections have proven fragile and difficult to sustain. And in Brazil, India and other Southern countries, participatory budgeting and other valuable democratic innovations have emerged. The stage is set for a more equitable, global conversation about what we mean by democracy.

How can we adjust our democratic formulas so that they are more sustainable, powerful, fulfilling – and, well, democratic? Some of the parts of this equation may come from the development of online tools and platforms that help people to engage with their governments, with organisations and institutions, and with each other. Often referred to collectively as ‘civic technology’ or ‘civic tech’, these tools can help us map public problems, help citizens generate solutions, gather input for government, coordinate volunteer efforts, and help neighbours remain connected. If we want to create democracies in which citizens have meaningful roles in shaping public decisions and solving public problems, we should be asking a number of questions about civic tech, including:

  • How can online tools best support new forms of democracy?
  • What are the examples of how this has happened?
  • What are some variables to consider in comparing these examples?
  • How can we learn from each other as we move forward?

This background note has been developed to help democratic innovators explore these questions and examine how their work can provide answers….(More)”

What Can Civic Tech Learn From Social Movements?


Stacy Donohue at Omidyar Network: “…In order to spur creative thinking about how the civic tech sector could be accelerated and expanded, we looked to Purpose, a public benefit corporation that works with NGOs, philanthropies, and brands on movement building strategies. We wanted to explore what we might learn from taking the work that Purpose has done mapping the progress of of 21st century social movements and applying its methodology to civic tech.

So why consider viewing civic tech using the lens of 21st century movements? Movements are engines of change in society that enable citizens to create new and better paths to engage with government and to seek recourse on issues that matter to millions of people.  At first glance, civic tech doesn’t appear to be a movement in the purest sense of the term, but on closer inspection, it does share some fundamental characteristics. Like a movement, civic tech is mission driven, is focused on making change that benefits the public, and in most cases enables better public input into decision making.

We believe that better understanding the essential components of movements, and observing the ways in which civic tech does or does not behave like one, can yield insights on how we as a civic tech community can collectively drive the sector forward….

report Engines of Change: What Civic Tech Can Learn From Social Movements….provides a lot of rich insight and detail which we invite everyone to explore.  Meanwhile, we have summarized five key findings:

  1. Grassroots activity is expanding across the US – Activity is no longer centralized around San Francisco and New York; it’s rapidly growing and spreading across the US – in fact, there was an 81% increase in the number of cities hosting civic tech MeetUps from 2013 to 2015, and 45 of 50 states had at least one MeetUp on civic tech in 2015.
  2. Talk is turning to action – We are walking the talk. One way we can see this is that growth in civic tech Twitter discussion is highly correlated with the growth in GitHub contributions to civic tech projects and related Meetup events. Between 2013-2015, over 8,500 people contributed code to GitHub civic tech projects and there were over 76,000 MeetUps for civic tech events. 
  3. There is an engaged core, but it is very small in number – As with most social movements, civic tech has a definite core of highly engaged evangelists, advocates and entrepreneurs that are driving conversations, activity, and events and this is growing. The number of Meetup groups holding multiple events a quarter grew by 136% between 2013 to 2015. And likewise there was a 60% growth in Engaged Tweeters in during this time period.  However, this level of activity is dwarfed by other movements such as climate action.
  4. Civic tech is growing but still lacking scale – There are many positive indications of growth in civic tech; for example, the combination of nonprofit and for-profit funding to the sector increased by almost 120% over the period.  But while growth compares favorably to other movements, again the scale just isn’t there.
  5. Common themes, but no shared vision or identity – Purpose examined the extent to which civic tech exhibits and articulates a shared vision or identity around which members of a movement can rally. What they found is that many fewer people are discussing the same shared set of themes. Two themes – Open Data and Government Transparency – are resonating and gaining traction across the sector and could therefore form the basis of common identity for civic tech.

While each of these insights is important in its own right and requires action to move the sector forward, the main thing that strikes us is the need for a coherent and clearly articulated vision and sense of shared identity for civic tech…

Read the full report: Engines of Change: What Civic Tech Can Learn From Social Movements

Explore the data tool here….(More)”

Value and Vulnerability: The Internet of Things in a Connected State Government


Pressrelease: “The National Association of State Chief Information Officers (NASCIO) today released a policy brief on the Internet of Things (IoT) in state government. The paper focuses on the different ways state governments are using IoT now and in the future and the policy considerations involved.

“In NASCIO’s 2015 State CIO Survey, we asked state CIOs to what extent IoT was on their agenda. Just over half said they were in informal discussions, however only one in five had moved to the formal discussion phase. We believe IoT needs to be a formal part of each state’s policy considerations,” explained NASCIO Executive Director Doug Robinson.

The paper encourages state CIOs to make IoT part of the enterprise architecture discussions on asset management and risk assessment and to develop an IoT roadmap.

“Cities and municipalities have been working toward the designation of ‘smart city’ for a while now,” said Darryl Ackley, cabinet secretary for the New Mexico Department of Information Technology and NASCIO president. “While states provide different services than cities, we are seeing a lot of activity around IoT to improve citizen services and we see great potential for growth. The more organized and methodical states can be about implementing IoT, the more successful and useful the outcomes.”

Read the policy brief at www.NASCIO.org/ValueAndVulnerability 

La Primaire Wants To Help French Voters Bypass Traditional Parties


Federico Guerrini in Forbes: “French people, like the citizens of many other countries, have little confidence in their government or in their members of parliament.

A recent study by the Center for Political Research of the University of Science-Po(CEVIPOF) in Paris, shows that while residents still trust, in part, their local officials, only 37% of them on average feel the same for those belonging to theNational Assembly, the Senate or the executive.

Three years before, when asked in another poll about of what sprung to mind first when thinking of politics, their first answer was “disgust”.

With this sort of background, it is perhaps unsurprising that a number of activists have decided to try and find new ways to boost political participation, using crowdsourcing, smartphone applications and online platforms to look for candidates outside of the usual circles.

There are several civic tech initiatives in place in France right now. One of the most fascinating is called LaPrimaire.org.

It’s an online platform whose main aim is to organize an open primary election,select a suitable candidate, and allow him to run for President in the 2017elections.

Launched in April by Thibauld Favre and David Guez, an engineer and a lawyer by trade, both with no connection to the political establishment, it has attracted so far 164 self-proposed candidates and some 26,000 voters. Anyone can be elected, as long as they live in France, do not belong to any political party and have a clean criminal record.

primariacandidati

A different class of possible candidates, also present on the website, is composed by the so-called “citoyens plébiscités”, VIPs, politician or celebrities that backers of LaPrimaire.org think should run for president. In both cases, in order to qualify for the next phase of the selection, these people have to secure the vote of at least 500 supporters by July 14….(More)”

Is civic technology the killer app for democracy?


 at TechCrunch: “Smartphone apps have improved convenience for public transportation in many urban centers. In Washington, DC, riders can download apps to help them figure out where to go, when to show up and how long to wait for a bus or train. However, the problem with public transport in DC is not the lack of modern, helpful and timely information. The problem is that the Metro subway system is onfire. 

Critical infrastructure refers to the vital systems that connect us. Like the water catastrophe in Flint, Michigan and our crumbling roads, bridges and airports, the Metro system in DC is experiencing a systems failure. The Metro’s problems arise from typical public challenges like  poor management and deferred maintenance.

Upgrades of physical infrastructure are not easy and nimble like a software patch or an agile design process. They are slow, expensive and subject to deliberation and scrutiny. In other words, they are the fundamental substance of democratic decision-making: big decisions with long-term implications that require thoughtful strategy, significant investment, political leadership and public buy-in.

A killer app is an application you love so much you buy into a whole new way of doing things. Email and social media are good examples of killer apps. The killer app for Metro would have to get political leaders to look beyond their narrow, short-term interests and be willing to invest in modern public transportation for our national capital region.

The same is true for fixing our critical infrastructure throughout the nation. The killer apps for the systems on which we rely daily won’t be technical, they will be human. It will be Americans working together to a build a technology-enabled resilient democracy —one that is inclusive, responsive and successful in the Information Age.

In 2007, the I-35 bridge in Minneapolis collapsed into the Mississippi river. During his presidential bid, Senator John McCain used this event as an example of the failure of our leaders to make trade-offs for common national purpose. Case in point, an extravagantly expensive congressionally funded Alaskan “bridge to nowhere” that served just a handful of people on an island. But how many apps to nowhere are we building?.

In DC, commuters who can afford alternatives will leave Metro. They’ll walk, drive, ordera car service or locate a bikeshare. The people who suffer from the public service risk and imbalance of the current Metro system are those who have no choice.

So here’s the challenge: Modern technology needs to create an inclusive society. Our current technical approach too often means that we’re prioritizing progress or profit for the few over the many. This pattern defeats the purpose of both the technology revolution and American democracy. Government and infrastructure are supposed to serve everyone, but technology thus far has made it so that public failures affect some Americans more than others. …

For democracy to succeed in the Information Age, we’ll need some new rules of engagement with technology. The White House recently released its third report on data and its implications for society. The 2016 report pays special attention to the ethics of machine automation and algorithms. The authors stress the importance of ethical analytics and propose the principle of “equal opportunity by design.” It’s an excellent point of departure as we recalibrate old systems and build new bridges to a more resilient, inclusive and prosperous nation….(more)”

NEW Platform for Sharing Research on Opening Governance: The Open Governance Research Exchange (OGRX)


Andrew Young: “Today,  The GovLab, in collaboration with founding partners mySociety and the World Bank’s Digital Engagement Evaluation Team are launching the Open Governance Research Exchange (OGRX), a new platform for sharing research and findings on innovations in governance.

From crowdsourcing to nudges to open data to participatory budgeting, more open and innovative ways to tackle society’s problems and make public institutions more effective are emerging. Yet little is known about what innovations actually work, when, why, for whom and under what conditions.

And anyone seeking existing research is confronted with sources that are widely dispersed across disciplines, often locked behind pay walls, and hard to search because of the absence of established taxonomies. As the demand to confront problems in new ways grows so too does the urgency for making learning about governance innovations more accessible.

As part of GovLab’s broader effort to move from “faith-based interventions” toward more “evidence-based interventions,” OGRX curates and makes accessible the most diverse and up-to-date collection of findings on innovating governance. At launch, the site features over 350 publications spanning a diversity of governance innovation areas, including but not limited to:

Visit ogrx.org to explore the latest research findings, submit your own work for inclusion on the platform, and share knowledge with others interested in using science and technology to improve the way we govern. (More)”

Startup Helps Cities Launch Crowdfunding Campaigns


 in Government Technology: “Popular crowdfunding platforms like Kickstarter and Indiegogo have been a hotbed for the aspiring to fund product prototypes, publish artistic works and create everything from films to trendy foods. Now governments are stepping into the mix to harness the low-risk funding method for community parks, gardens, sidewalks and more. And as public-sector interest in crowdfunding has grown, so too has interest from startup companies.

One of those, Citizinvestor, offers a crowdfunding platform tailored for government. Co-founders Tony DeSisto, Jordan Raynor, and Erik Rapprich launched the Tampa, Fla.-based civic tech company in 2012 to help localities raise thousands of dollars for numerous projects across the nation. Public officials simply add photos and a description of projects and the Web app pitches them to interested citizens.

While still a young company, Citizinvestor compares well with the more established Kickstarter, notwithtanding Kickstarter’s success — that since launch in 2009, has generated more than $2.2 billion for 100,000-plus projects. Citizinvestor’s own project funding success rate of 60 percent is higher than market leader Kickstarter’s rate of 36 percent. Funded projects have run from an $81,000 dog park to a roughly $1,000 set of bicycle racks….(More)

Private Provision of Public Goods via Crowdfunding


Paper by Robert Chovanculiak and Marek Hudík: “Private provision of public goods is typically associated with three main problems: (1) high organization costs, (2) the assurance problem, and (3) the free-rider problem. We argue that technologies which enable crowdfunding (the method of funding projects by raising small amounts of money from a large number of people via the internet), have made the overall conditions for private provision of public goods more favorable: these technologies lowered the organization costs and enabled to employ more efficient mechanisms which reduce the assurance and free-rider problems. It follows that if the reason for government provision of public goods is higher efficiency as suggested by the standard theory, then with the emergence of crowdfunding we should observe a decline of the government role in this area….(More)”