Digital Media Integration for Participatory Democracy


Book by Rocci Luppicini and Rachel Baarda: “Digital technology has revitalized the landscape of political affairs. As e-government continues to become more prominent in society, conducting further research in this realm is vital to promoting democratic advancements.

Digital Media Integration for Participatory Democracy provides a comprehensive examination of the latest methods and trends used to engage citizens with the political world through new information and communication technologies. Highlighting innovative practices and applications across a variety of areas such as technoethics, civic literacy, virtual reality, and social networking, this book is an ideal reference source for government officials, academicians, students, and researchers interested in the enhancement of citizen engagement in modern democracies….(More)”

Restoring Trust in Expertise


Minouche Shafik at Project Syndicate: “…public confidence in experts is at a crossroads. With news becoming more narrowly targeted to individual interests and preferences, and with people increasingly choosing whom to trust and follow, the traditional channels for sharing expertise are being disrupted. Who needs experts when you have Facebook, Google, Mumsnet, and Twitter?

Actually, we all do. Over the course of human history, the application of expertise has helped tackle disease, reduce poverty, and improve human welfare. If we are to build on this progress, we need reliable experts to whom the public can confidently turn.

Restoring confidence requires, first, that those describing themselves as “experts” embrace uncertainty. Rather than pretending to be certain and risk frequently getting it wrong, commentators should be candid about uncertainty. Over the long term, such an approach will rebuild credibility. A good example of this is the use of “fan charts” in forecasts produced by the Bank of England’s Monetary Policy Committee (MPC), which show the wide range of possible outcomes for issues such as inflation, growth, and unemployment.

Yet conveying uncertainty increases the complexity of a message. This is a major challenge. It is easy to tweet “BoE forecasts 2% growth.” The fan chart’s true meaning – “If economic circumstances identical to today were to prevail on 100 occasions, the MPC’s best collective judgment is that the mature estimate of GDP growth would lie above 2% on 50 occasions and below 2% on 50 occasions” – doesn’t even fit within Twitter’s 140-character limit.

This underscores the need for sound principles and trustworthy practices to become more widespread as technology changes the way we consume information. Should journalists and bloggers be exposed for reporting or recirculating falsehoods or rumors? Perhaps principles and practices widely used in academia – such as peer review, competitive processes for funding research, transparency about conflicts of interests and financing sources, and requirements to publish underlying data – should be adapted and applied more widely to the world of think tanks, websites, and the media….

Schools and universities will have to do more to educate students to be better consumers of information. Striking research by the Stanford History Education Group, based on tests of thousands of students across the US, described as “bleak” their findings about young people’s ability to evaluate information they encounter online. Fact-checking websites appraising the veracity of claims made by public figures are a step in the right direction, and have some similarities to peer review in academia.

Listening to the other side is crucial. Social media exacerbates the human tendency of groupthink by filtering out opposing views. We must therefore make an effort to engage with opinions that are different from our own and resist algorithmic channeling to avoid difference. Perhaps technology “experts” could code algorithms that burst such bubbles.

Finally, the boundary between technocracy and democracy needs to be managed more carefully. Not surprisingly, when unelected individuals steer decisions that have huge social consequences, public resentment may not be far behind. Problems often arise when experts try to be politicians or politicians try to be experts. Clarity about roles – and accountability when boundaries are breached – is essential.

We need expertise more than ever to solve the world’s problems. The question is not how to manage without experts, but how to ensure that expertise is trustworthy. Getting this right is vital: if the future is not to be shaped by ignorance and narrow-mindedness, we need knowledge and informed debate more than ever before….(More)”.

Democracy at Work: Moving Beyond Elections to Improve Well-Being


Michael Touchton, Natasha Borges Sugiyama and Brian Wampler in the American Political Science Review: “How does democracy work to improve well-being? In this article, we disentangle the component parts of democratic practice—elections, civic participation, expansion of social provisioning, local administrative capacity—to identify their relationship with well-being. We draw from the citizenship debates to argue that democratic practices allow citizens to gain access to a wide range of rights, which then serve as the foundation for improving social well-being. Our analysis of an original dataset covering over 5,550 Brazilian municipalities from 2006 to 2013 demonstrates that competitive elections alone do not explain variation in infant mortality rates, one outcome associated with well-being. We move beyond elections to show how participatory institutions, social programs, and local state capacity can interact to buttress one another and reduce infant mortality rates. It is important to note that these relationships are independent of local economic growth, which also influences infant mortality. The result of our thorough analysis offers a new understanding of how different aspects of democracy work together to improve a key feature of human development….(More)”.

Playing (with) Democracy: A Review of Gamified Participation Approaches


Sarah-Kristin Thiel, Michaela Reisinger, Kathrin Röderer, Peter Fröhlich in the Journal of Democracy and Open Government: “Albeit a wide range of e-participation platforms being already available, the level of public participation remains low. Governments around the world as well as academia are currently exploring new ways to design participation methods that are more engaging to use and will foster participation. One of the strategies is gamification. By adding game elements to e-participation platforms it is hoped to motivate for citizens to engage. This paper reviewed a large number of e-participation platforms, seeking to provide an overview of the current state of the art of so-called gamified participation initiatives. Our results show that while about half of the review projects can be categorized as game-related, only a small amount employs gamification. Moreover, current gamified participation initiatives seem to focus on reward-based gamification, a strategy which is said to come with risks. In this paper we further provide recommendations for future gamified participation projects….(More)”

Digital Democracy: The Tools Transforming Political Engagement


Paper by Julie Simon, Theo Bass, Victoria Boelman and Geoff Mulgan: “… shares lessons from Nesta’s research into some of the pioneering innovations in digital democracy which are taking place across Europe and beyond.

Key findings

  • Digital democracy is a broad concept and not easy to define. The paper provides a granular approach to help encompass its various activities and methods (our ‘typology of digital democracy’).
  • Many initiatives exist simply as an app, or web page, driven by what the technology can do, rather than by what the need is.
  • Lessons from global case studies describe how digital tools are being used to engage communities in more meaningful political participation, and how they are improving the quality and legitimacy of decision-making.
  • Digital democracy is still young. Projects must embed better methods for evaluation of their goals if the field is to grow.

Thanks to digital technologies, today we can bank, read the news, study for a degree, and chat with friends across the world – all without leaving the comfort of our homes. But one area that seems to have remained impervious to these benefits is our model of democratic governance, which has remained largely unchanged since it was invented in the 20th century.

New experiments are showing how digital technologies can play a critical role in engaging new groups of people, empowering citizens and forging a new relationship between cities and local residents, and parliamentarians and citizens.

At the parliamentary level, including in Brazil and France, experiments with new tools are enabling citizens to contribute to draft legislation. Political parties such as Podemos in Spain and the Icelandic Pirate Party are using tools such as Loomio, Reddit and Discourse to enable party members and the general public to deliberate and feed into policy proposals. Local governments have set up platforms to enable citizens to submit ideas and information, rank priorities and allocate public resources…..

Lessons from the innovators 

  • Develop a clear plan and process: Pioneers in the field engage people meaningfully by giving them a clear stake; they conduct stakeholder analysis; operate with full transparency; and access harder-to-reach groups with offline methods.
  • Get the necessary support in place: The most successful initiatives have clear-backing from lawmakers; they also secure the necessary resources to promote to the process properly (PR and advertising), as well as the internal systems to manage and evaluate large numbers of ideas.
  • Choose the right tools: The right digital tools help to improve the user-experience and understanding of the issue, and can help remove some of the negative impacts of those who might try to damage or ‘game’ the process….(More)”

Thesis, antithesis and synthesis: A constructive direction for politics and policy after Brexit and Trump


Geoff Mulgan at Nesta: “In the heady days of 1989, with communism collapsing and the Cold War seemingly over, the political theorist Francis Fukuyama declared that we were witnessing the “end of history” which had culminated in the triumph of liberal democracy and the free market.

Fukuyama was drawing on the ideas of German philosopher Georg Hegel, but of course, history didn’t come to an end, and, as recent events have shown, the Cold War was just sleeping, not dead.

Now, following the political convulsions of 2016, we’re at a very different turning point, which many are trying to make sense of. I want to suggest that we can again usefully turn to Hegel, but this time to his idea that history evolves in dialectical ways, with successive phases of thesis, antithesis and synthesis.

This framework fits well with where we stand today.  The ‘thesis’ that has dominated mainstream politics for the last generation – and continues to be articulated shrilly by many proponents – is the claim that the combination of globalisation, technological progress and liberalisation empowers the great majority.

The antithesis, which, in part, fuelled the votes for Brexit and Trump, as well as the rise of populist parties and populist authoritarian leaders in Europe and beyond, is the argument that this technocratic combination merely empowers a minority and disempowers the majority of citizens.

A more progressive synthesis – which I will outline – then has to address the flaws of the thesis and the grievances of the antithesis, in fields ranging from education and health to democracy and migration, dealing head on with questions of power and its distribution: questions about who has power, and who feels powerful….(More)”

Open innovation in the public sector


Sabrina Diaz Rato in OpenDemocracy: “For some years now, we have been witnessing the emergence of relational, cross-over, participative power. This is the territory that gives technopolitics its meaning and prominence, the basis on which a new vision of democracy – more open, more direct, more interactive – is being developed and embraced. It is a framework that overcomes the closed architecture on which the praxis of governance (closed, hierarchical, one-way) have been cemented in almost all areas. The series The ecosystem of open democracy explores the different aspects of this ongoing transformation….

How can innovation contribute to building an open democracy? The answer is summed up in these ten connectors of innovation.

  1. placing innovation and collective intelligence at the center of public management strategies,
  2. aligning all government areas with clearly-defined goals on associative platforms,
  3. shifting the frontiers of knowledge and action from the institutions to public deliberation on local challenges,
  4. establishing leadership roles, in a language that everyone can easily understand, to organize and plan the wealth of information coming out of citizens’ ideas and to engage those involved in the sustainability of the projects,
  5. mapping the ecosystem and establishing dynamic relations with internal and, particularly, external agents: the citizens,
  6. systematizing the accumulation of information and the creative processes, while communicating progress and giving feedback to the whole community,
  7. preparing society as a whole to experience a new form of governance of the common good,
  8. cooperating with universities, research centers and entrepreneurs in establishing reward mechanisms,
  9. aligning people, technologies, institutions and the narrative with the new urban habits, especially those related to environmental sustainability and public services,
  10. creating education and training programs in tune with the new skills of the 21st century,
  11. building incubation spaces for startups responding to local challenges,
  12. inviting venture capital to generate a satisfactory mix of open innovation, inclusive development policies and local productivity.

Two items in this list are probably the determining factors of any effective innovation process. The first has to do with the correct decision on the mechanisms through which we have pushed the boundaries outwards, so as to bring citizen ideas into the design and co-creation of solutions. This is not an easy task, because it requires a shared organizational mentality on previously non-existent patterns of cooperation, which must now be sustained through dialog and operational dynamics aimed at solving problems defined by external actors – not just any problem.

Another key aspect of the process, related to the breaking down of the institutional barriers that surround and condition action frameworks, is the revaluation of a central figure that we have not yet mentioned here: the policy makers. They are not exactly political leaders or public officials. They are not innovators either. They are the ones within Public Administration who possess highly valuable management skills and knowledge, but who are constantly colliding against the glittering institutional constellations that no longer work….(More)”

Denmark is appointing an ambassador to big tech


Matthew Hughes in The Next Web: “Question: Is Facebook a country? It sounds silly, but when you think about it, it does have many attributes in common with nation states. For starters, it’s got a population that’s bigger than that of India, and its 2016 revenue wasn’t too far from Estonia’s GDP. It also has a ‘national ethos’. If America’s philosophy is capitalism, Cuba’s is communism, and Sweden’s is social democracy, Facebook’s is ‘togetherness’, as corny as that may sound.

 Given all of the above, is it really any surprise that Denmark is considering appointing a ‘big tech ambassador’ whose job is to establish and manage the country’s relationship with the world’s most powerful tech companies?

Denmark’s “digital ambassador” is a first. No country has ever created such a role. Their job will be to liase with the likes of Google, Twitter, Facebook.

Given the fraught relationship many European countries have with American big-tech – especially on issues of taxation, privacy, and national security – Denmark’s decision to extend an olive branch seems sensible.

Speaking with the Washington Post, Danish Foreign Minister Anders Samuelsen said, “just as we engage in a diplomatic dialogue with countries, we also need to establish and prioritize comprehensive relations with tech actors, such as Google, Facebook, Apple and so on. The idea is, we see a lot of companies and new technologies that will in many ways involve and be part of everyday life of citizens in Denmark.”….(More)”

Will Democracy Survive Big Data and Artificial Intelligence?


Dirk Helbing, Bruno S. Frey, Gerd Gigerenzer, Ernst Hafen, Michael Hagner, Yvonne Hofstetter, Jeroen van den Hoven, Roberto V. Zicari, and Andrej Zwitter in Scientific American: “….In summary, it can be said that we are now at a crossroads (see Fig. 2). Big data, artificial intelligence, cybernetics and behavioral economics are shaping our society—for better or worse. If such widespread technologies are not compatible with our society’s core values, sooner or later they will cause extensive damage. They could lead to an automated society with totalitarian features. In the worst case, a centralized artificial intelligence would control what we know, what we think and how we act. We are at the historic moment, where we have to decide on the right path—a path that allows us all to benefit from the digital revolution. Therefore, we urge to adhere to the following fundamental principles:

1. to increasingly decentralize the function of information systems;

2. to support informational self-determination and participation;

3. to improve transparency in order to achieve greater trust;

4. to reduce the distortion and pollution of information;

5. to enable user-controlled information filters;

6. to support social and economic diversity;

7. to improve interoperability and collaborative opportunities;

8. to create digital assistants and coordination tools;

9. to support collective intelligence, and

10. to promote responsible behavior of citizens in the digital world through digital literacy and enlightenment.

Following this digital agenda we would all benefit from the fruits of the digital revolution: the economy, government and citizens alike. What are we waiting for?A strategy for the digital age

Big data and artificial intelligence are undoubtedly important innovations. They have an enormous potential to catalyze economic value and social progress, from personalized healthcare to sustainable cities. It is totally unacceptable, however, to use these technologies to incapacitate the citizen. Big nudging and citizen scores abuse centrally collected personal data for behavioral control in ways that are totalitarian in nature. This is not only incompatible with human rights and democratic principles, but also inappropriate to manage modern, innovative societies. In order to solve the genuine problems of the world, far better approaches in the fields of information and risk management are required. The research area of responsible innovation and the initiative ”Data for Humanity” (see “Big Data for the benefit of society and humanity”) provide guidance as to how big data and artificial intelligence should be used for the benefit of society….(More)”

Democracy in Action


Bea Schofield at Wazoku: “…RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce),…start off a journey towards a more innovative, inclusive and democratic policy-making model. The first in their series of three public Challenges has launched today, with a focus on how the economy can work for everyone. RSA is calling on the public to share ideas on how we, as purchasers, can get a better deal when going about our everyday lives. This might be something as small as buying groceries at the supermarket, something more substantial, such as deciding on which phone contract to choose, or even something as significant as buying a new home.

Sitting within a wider programme addressing the lack of transparency and involvement of the public when it comes to policy-making, the RSA’s mission is to do two things:

  1. Involve a broader cross-section of society in the decision-making process which will affect our livelihoods, such as our spending habits, how much tax we pay and what services we have access to.
  2. Help shape a more participatory model for policy-making which is open, collaborative and innovative….(More)”.