Embracing Digital Democracy: A Call for Building an Online Civic Commons


John Gastil and Robert C. Richards Jr. in Political Science & Politics (Forthcoming): “Recent advances in online civic engagement tools have created a digital civic space replete with opportunities to craft and critique laws and rules or evaluate candidates, ballot measures, and policy ideas. These civic spaces, however, remain largely disconnected from one another, such that tremendous energy dissipates from each civic portal. Long-term feedback loops also remain rare. We propose addressing these limitations by building an integrative online commons that links together the best existing tools by making them components in a larger “Democracy Machine.” Drawing on gamification principles, this integrative platform would provide incentives for drawing new people into the civic sphere, encouraging more sustained and deliberative engagement, and feedback back to government and citizen alike to improve how the public interfaces with the public sector. After describing this proposed platform, we consider the most challenging problems it faces and how to address them….(More)”

Between Governance of the Past and Technology of the Future


Think Piece by Heather Grabbe for ESPAS 2016 conference: ” In many parts of everyday life, voters are used to a consumer experience where they get instant feedback and personal participation; but party membership, ballot boxes and stump speeches do not offer the same speed, control or personal engagement. The institutions of representative democracy at national and EU level — political parties, elected members, law-making — do not offer the same quality of experience for their ultimate consumers.

This matters because it is causing voters to switch off. Broad participation by most of the population in the practice of democracy is vital for societies to remain open because it ensures pluralism and prevents takeover of power by narrow interests. But in some countries and some elections, turnout is regularly below a third of registered voters, especially in European Parliament elections.

The internet is driving the major trends that create this disconnection and disruption. Here are four vital areas in which politics should adapt, including at EU level:

  • Expectation. Voters have a growing sense that political parties and law-making are out of touch, but not that politics is irrelevant. …
  • Affiliation. … people are interested in new forms of affiliation, especially through social media and alternative networks. …
  • Location. Digital technology allows people to find myriad new ways to express their political views publicly, outside of formal political spaces. …
  • Information. The internet has made vast amounts of data and a huge range of information sources across an enormous spectrum of issues available to every human with an internet connection. How is this information overload affecting engagement with politics? ….(More)”

Make Democracy Great Again: Let’s Try Some ‘Design Thinking’


Ken Carbone in the Huffington Post: “Allow me to begin with the truth. I’ve never studied political science, run for public office nor held a position in government. For the last forty years I’ve led a design agency working with enduring brands across the globe. As with any experienced person in my profession, I have used research, deductive reasoning, logic and “design thinking“ to solve complex problems and create opportunities. Great brands that are showing their age turn to our agency to get back on course. In this light, I believe American democracy is a prime target for some retooling….

The present campaign cycle has left many voters wondering how such divisiveness and national embarrassment could be happening in the land of the free and home of the brave. This could be viewed as symptomatic of deeper structural problems in our tradition bound 240 year-old democracy. Great brands operate on a “innovate or die” model to insure success. The continual improvement of how a business operates and adapts to market conditions is a sound and critical practice.

Although the current election frenzy will soon be over, I want to examine three challenges to our election process and propose possible solutions for consideration. I’ll use the same diagnostic thinking I use with major corporations:

Term Limits…

Voting and Voter registration…

Political Campaigns…

In June of this year I attended the annual leadership conference of AIGA, the professional association for design, in Raleigh NC. A provocative question posed to a select group of designers was “What would you do if you were Secretary of Design.” The responses addressed issues concerning positive social change, education and Veteran Affairs. The audience was full of several hundred trained professionals whose everyday problem solving methods encourage divergent thinking to explore many solutions (possible or impossible) and then use convergent thinking to select and realize the best resolution. This is the very definition of “design thinking.” That leads to progress….(More)”.

Is Social Media Killing Democracy?


Phil Howard at Culture Digitally: “This is the big year for computational propaganda—using immense data sets to manipulate public opinion over social media.  Both the Brexit referendum and US election have revealed the limits of modern democracy, and social media platforms are currently setting those limits. 

Platforms like Twitter and Facebook now provide a structure for our political lives.  We’ve always relied on many kinds of sources for our political news and information.  Family, friends, news organizations, charismatic politicians certainly predate the internet.  But whereas those are sources of information, social media now provides the structure for political conversation.  And the problem is that these technologies permit too much fake news, encourage our herding instincts, and aren’t expected to provide public goods.

First, social algorithms allow fake news stories from untrustworthy sources to spread like wildfire over networks of family and friends.  …

Second, social media algorithms provide very real structure to what political scientists often call “elective affinity” or “selective exposure”…

The third problem is that technology companies, including Facebook and Twitter, have been given a “moral pass” on the obligations we hold journalists and civil society groups to….

Facebook has run several experiments now, published in scholarly journals, demonstrating that they have the ability to accurately anticipate and measure social trends.  Whereas journalists and social scientists feel an obligation to openly analyze and discuss public preferences, we do not expect this of Facebook.  The network effects that clearly were unmeasured by pollsters were almost certainly observable to Facebook.  When it comes to news and information about politics, or public preferences on important social questions, Facebook has a moral obligation to share data and prevent computational propaganda.  The Brexit referendum and US election have taught us that Twitter and Facebook are now media companies.  Their engineering decisions are effectively editorial decisions, and we need to expect more openness about how their algorithms work.  And we should expect them to deliberate about their editorial decisions.

There are some ways to fix these problems.  Opaque software algorithms shape what people find in their news feeds.  We’ve all noticed fake news stories, often called clickbait, and while these can be an entertaining part of using the internet, it is bad when they are used to manipulate public opinion.  These algorithms work as “bots” on social media platforms like Twitter, where they were used in both the Brexit and US Presidential campaign to aggressively advance the case for leaving Europe and the case for electing Trump.  Similar algorithms work behind the scenes on Facebook, where they govern what content from your social networks actually gets your attention. 

So the first way to strengthen democratic practices is for academics, journalists, policy makers and the interested public to audit social media algorithms….(More)”.

Transforming government through digitization


Bjarne Corydon, Vidhya Ganesan, and Martin Lundqvist at McKinsey: “By digitizing processes and making organizational changes, governments can enhance services, save money, and improve citizens’ quality of life.

As companies have transformed themselves with digital technologies, people are calling on governments to follow suit. By digitizing, governments can provide services that meet the evolving expectations of citizens and businesses, even in a period of tight budgets and increasingly complex challenges. Our estimates suggest that government digitization, using current technology, could generate over $1 trillion annually worldwide.

Digitizing a government requires attention to two major considerations: the core capabilities for engaging citizens and businesses, and the organizational enablers that support those capabilities (exhibit). These make up a framework for setting digital priorities. In this article, we look at the capabilities and enablers in this framework, along with guidelines and real-world examples to help governments seize the opportunities that digitization offers.

A digital government has core capabilities supported by organizational enablers.

Governments typically center their digitization efforts on four capabilities: services, processes, decisions, and data sharing. For each, we believe there is a natural progression from quick wins to transformative efforts….(More)”

See also: Digital by default: A guide to transforming government (PDF–474KB) and  “Never underestimate the importance of good government,”  a New at McKinsey blog post with coauthor Bjarne Corydon, director of the McKinsey Center for Government.

Portugal has announced the world’s first nationwide participatory budget


Graça Fonseca at apolitical:”Portugal has announced the world’s first participatory budget on a national scale. The project will let people submit ideas for what the government should spend its money on, and then vote on which ideas are adopted.

Although participatory budgeting has become increasingly popular around the world in the past few years, it has so far been confined to cities and regions, and no country that we know of has attempted it nationwide. To reach as many people as possible, Portugal is also examining another innovation: letting people cast their votes via ATM machines.

‘It’s about quality of life, it’s about the quality of public space, it’s about the quality of life for your children, it’s about your life, OK?’ Graça Fonseca, the minister responsible, told Apolitical. ‘And you have a huge deficit of trust between people and the institutions of democracy. That’s the point we’re starting from and, if you look around, Portugal is not an exception in that among Western societies. We need to build that trust and, in my opinion, it’s urgent. If you don’t do anything, in ten, twenty years you’ll have serious problems.’

Although the official window for proposals begins in January, some have already been submitted to the project’s website. One suggests equipping kindergartens with technology to teach children about robotics. Using the open-source platform Arduino, the plan is to let children play with the tech and so foster scientific understanding from the earliest age.

Proposals can be made in the areas of science, culture, agriculture and lifelong learning, and there will be more than forty events in the new year for people to present and discuss their ideas.

The organisers hope that it will go some way to restoring closer contact between government and its citizens. Previous projects have shown that people who don’t vote in general elections often do cast their ballot on the specific proposals that participatory budgeting entails. Moreover, those who make the proposals often become passionate about them, campaigning for votes, flyering, making YouTube videos, going door-to-door and so fuelling a public discussion that involves ever more people in the process.

On the other side, it can bring public servants nearer to their fellow citizens by sharpening their understanding of what people want and what their priorities are. It can also raise the quality of public services by directing them more precisely to where they’re needed as well as by tapping the collective intelligence and imagination of thousands of participants….

Although it will not be used this year, because the project is still very much in the trial phase, the use of ATMs is potentially revolutionary. As Fonseca puts it, ‘In every remote part of the country, you might have nothing else, but you have an ATM.’ Moreover, an ATM could display proposals and allow people to vote directly, not least because it already contains a secure way of verifying their identity. At the moment, for comparison, people can vote by text or online, sending in the number from their ID card, which is checked against a database….(More)”.

Explore Philanthropy’s Role in U.S. Democracy


Foundation Funding for U.S. Democracy is a data visualization platform for funders, nonprofits, journalists, and anyone interested in understanding philanthropy’s role in U.S. democracy

Data visualization platform

Why Is This Tool Unique?

  • Only source of information on how foundations are supporting U.S. democracy
  • Uses a common framework for understanding what activities foundations are funding
  • Provides direct access to available funding data
  • Delivers fresh and timely data every week

How Can You Use It?

  • Understand who is funding what, where
  • Analyze funder and nonprofit networks
  • Compare foundation funding for issues you care about
  • Support your knowledge about the field
  • Discover new philanthropic partners…(More)”

Even in Era of Disillusionment, Many Around the World Say Ordinary Citizens Can Influence Government


Survey by Pew Global: “Signs of political discontent are increasingly common in many Western nations, with anti-establishment parties and candidates drawing significant attention and support across the European Union and in the United States. Meanwhile, as previous Pew Research Center surveys have shown, in emerging and developing economies there is widespread dissatisfaction with the way the political system is working.

As a new nine-country Pew Research Center survey on the strengths and limitations of civic engagement illustrates, there is a common perception that government is run for the benefit of the few, rather than the many in both emerging democracies and more mature democracies that have faced economic challenges in recent years. In eight of nine nations surveyed, more than half say government is run for the benefit of only a few groups in society, not for all people.1

However, this skeptical outlook on government does not mean people have given up on democracy or the ability of average citizens to have an impact on how the country is run. Roughly half or more in eight nations – Kenya, Nigeria, South Africa, the U.S., India, Greece, Italy and Poland – say ordinary citizens can have a lot of influence on government. Hungary, where 61% say there is little citizens can do, is the lone nation where pessimism clearly outweighs optimism on this front.

Many people in these nine nations say they could potentially be motivated to become politically engaged on a variety of issues, especially poor health care, poverty and poor-quality schools. When asked what types of issues could get them to take political action, such as contacting an elected official or taking part in a protest, poor health care is the top choice among the six issues tested in six of eight countries. Health care, poverty and education constitute the top three motivators in all nations except India and Poland….(More)

What We Should Mean When We Talk About Citizen Engagement


Eric Gordon in Governing: “…But here’s the problem: The institutional language of engagement has been defined by its measurement. Chief engagement officers in corporations are measuring milliseconds on web pages, and clicks on ads, and not relations among people. This is disproportionately influencing the values of democracy and the responsibility of public institutions to protect them.

Too often, when government talks about engagement, it is talking those things that are measurable, but it is providing mandates to employees imbued with ambiguity. For example, the executive order issued by Mayor Murray in Seattle is a bold directive for the “timely implementation by all City departments of equitable outreach and engagement practices that reaffirm the City’s commitment to inclusive participation.”

This extraordinary mayoral mandate reflects clear democratic values, but it lacks clarity of methods. It reflects a need to use digital technology to enhance process, but it doesn’t explain why. This in no way is meant as a criticism of Seattle’s effort; rather, it is simply meant to illustrate the complexity of engagement in practice. Departments are rewarded for quantifiable efficiency, not relationships. Just because something is called engagement, this fundamental truth won’t change.

Government needs to be much more clear about what it really means when it talks about engagement. In 2015, Living Cities and the Citi Foundation launched the City Accelerator on Public Engagement, which was an effort to source and support effective practices of public engagement in city government. This 18-month project, based on a cohort of five cities throughout the United States, is just now coming to an end. Out of it came several lasting insights, one of which I will share here. City governments are institutions in transition that need to ask why people should care.

After the election, who is going to care about government? How do you get people to care about the services that government provides? How do you get people to care about the health outcomes in their neighborhoods? How do you get people to care about ensuring accessible, high-quality public education?

I want to propose that when government talks about civic engagement, it is really talking about caring. When you care about something, you make a decision to be attentive to that thing. But “caring about” is one end of what I’ll call a spectrum of caring. On the other end, there is “caring for,” when, as described by philosopher Nel Noddings, “what we do depends not upon rules, or at least not wholly on rules — not upon a prior determination of what is fair or equitable — but upon a constellation of conditions that is viewed through both the eyes of the one-caring and the eyes of the cared-for.”

In short, caring-for is relational. When one cares for another, the outcomes of an encounter are not predetermined, but arise through relation….(More)”.

The case against democracy


 in the New Yorker: “Roughly a third of American voters think that the Marxist slogan “From each according to his ability to each according to his need” appears in the Constitution. About as many are incapable of naming even one of the three branches of the United States government. Fewer than a quarter know who their senators are, and only half are aware that their state has two of them.

Democracy is other people, and the ignorance of the many has long galled the few, especially the few who consider themselves intellectuals. Plato, one of the earliest to see democracy as a problem, saw its typical citizen as shiftless and flighty:

Sometimes he drinks heavily while listening to the flute; at other times, he drinks only water and is on a diet; sometimes he goes in for physical training; at other times, he’s idle and neglects everything; and sometimes he even occupies himself with what he takes to be philosophy.

It would be much safer, Plato thought, to entrust power to carefully educated guardians. To keep their minds pure of distractions—such as family, money, and the inherent pleasures of naughtiness—he proposed housing them in a eugenically supervised free-love compound where they could be taught to fear the touch of gold and prevented from reading any literature in which the characters have speaking parts, which might lead them to forget themselves. The scheme was so byzantine and cockamamie that many suspect Plato couldn’t have been serious; Hobbes, for one, called the idea “useless.”

A more practical suggestion came from J. S. Mill, in the nineteenth century: give extra votes to citizens with university degrees or intellectually demanding jobs. (In fact, in Mill’s day, select universities had had their own constituencies for centuries, allowing someone with a degree from, say, Oxford to vote both in his university constituency and wherever he lived. The system wasn’t abolished until 1950.) Mill’s larger project—at a time when no more than nine per cent of British adults could vote—was for the franchise to expand and to include women. But he worried that new voters would lack knowledge and judgment, and fixed on supplementary votes as a defense against ignorance.

In the United States, élites who feared the ignorance of poor immigrants tried to restrict ballots. In 1855, Connecticut introduced the first literacy test for American voters. Although a New York Democrat protested, in 1868, that “if a man is ignorant, he needs the ballot for his protection all the more,” in the next half century the tests spread to almost all parts of the country. They helped racists in the South circumvent the Fifteenth Amendment and disenfranchise blacks, and even in immigrant-rich New York a 1921 law required new voters to take a test if they couldn’t prove that they had an eighth-grade education. About fifteen per cent flunked. Voter literacy tests weren’t permanently outlawed by Congress until 1975, years after the civil-rights movement had discredited them.

Worry about voters’ intelligence lingers, however. …In a new book, “Against Democracy” (Princeton), Jason Brennan, a political philosopher at Georgetown, has turned Estlund’s hedging inside out to create an uninhibited argument for epistocracy. Against Estlund’s claim that universal suffrage is the default, Brennan argues that it’s entirely justifiable to limit the political power that the irrational, the ignorant, and the incompetent have over others. To counter Estlund’s concern for fairness, Brennan asserts that the public’s welfare is more important than anyone’s hurt feelings; after all, he writes, few would consider it unfair to disqualify jurors who are morally or cognitively incompetent. As for Estlund’s worry about demographic bias, Brennan waves it off. Empirical research shows that people rarely vote for their narrow self-interest; seniors favor Social Security no more strongly than the young do. Brennan suggests that since voters in an epistocracy would be more enlightened about crime and policing, “excluding the bottom 80 percent of white voters from voting might be just what poor blacks need.”…(More)”