Value public information so we can trust it, rely on it and use it


Speech by David Fricker, the director general of the National Archives of Australia: “No-one can deny that we are in an age of information abundance. More and more we rely on information from a variety of sources and channels. Digital information is seductive, because it’s immediate, available and easy to move around. But digital information can be used for nefarious purposes. Social issues can be at odds with processes of government in this digital age. There is a tension between what is the information, where it comes from and how it’s going to be used.

How do we know if the information has reached us without being changed, whether that’s intentional or not?

How do we know that government digital information will be the authoritative source when the pace of information exchange is so rapid? In short, how do we know what to trust?

“It’s everyone’s responsibly to contribute to a transparent government, and that means changes in our thinking and in our actions.”

Consider the challenges and risks that come with the digital age: what does it really mean to have transparency and integrity of government in today’s digital environment?…

What does the digital age mean for government? Government should be delivering services online, which means thinking about location, timeliness and information accessibility. It’s about getting public-sector data out there, into the public, making it available to fuel the digital economy. And it’s about a process of change across government to make sure that we’re breaking down all of those silos, and the duplication and fragmentation which exist across government agencies in the application of information, communications, and technology…..

The digital age is about the digital economy, it’s about rethinking the economy of the nation through the lens of information that enables it. It’s understanding that a nation will be enriched, in terms of culture life, prosperity and rights, if we embrace the digital economy. And that’s a weighty responsibility. But the responsibility is not mine alone. It’s a responsibility of everyone in the government who makes records in their daily work. It’s everyone’s responsibly to contribute to a transparent government. And that means changes in our thinking and in our actions….

What has changed about democracy in the digital age? Once upon a time if you wanted to express your anger about something, you might write a letter to the editor of the paper, to the government department, or to your local member and then expect some sort of an argument or discussion as a response. Now, you can bypass all of that. You might post an inflammatory tweet or blog, your comment gathers momentum, you pick the right hashtag, and off we go. It’s all happening: you’re trending on Twitter…..

If I turn to transparency now, at the top of the list is the basic recognition that government information is public information. The information of the government belongs to the people who elected that government. It’s a fundamental of democratic values. It also means that there’s got to be more public participation in the development of public policy, which means if you’re going to have evidence-based, informed, policy development; government information has to be available, anywhere, anytime….

Good information governance is at the heart of managing digital information to provide access to that information into the future — ready access to government information is vital for transparency. Only when information is digital and managed well can government share it effectively with the Australian community, to the benefit of society and the economy.

There are many examples where poor information management, or poor information governance, has led to failures — both in the private and public sectors. Professor Peter Shergold’s recent report, Learning from Failure, why large government policy initiatives have gone so badly wrong in the past and how the chances of success in the future can be improved, highlights examples such as the Home Insulation Program, the NBN and Building the Education Revolution….(Full Speech)

Ebola: A Big Data Disaster


Study by Sean Martin McDonald: “…undertaken with support from the Open Society Foundation, Ford Foundation, and Media Democracy Fund, explores the use of Big Data in the form of Call Detail Record (CDR) data in humanitarian crisis.

It discusses the challenges of digital humanitarian coordination in health emergencies like the Ebola outbreak in West Africa, and the marked tension in the debate around experimentation with humanitarian technologies and the impact on privacy. McDonald’s research focuses on the two primary legal and human rights frameworks, privacy and property, to question the impact of unregulated use of CDR’s on human rights. It also highlights how the diffusion of data science to the realm of international development constitutes a genuine opportunity to bring powerful new tools to fight crisis and emergencies.

Analysing the risks of using CDRs to perform migration analysis and contact tracing without user consent, as well as the application of big data to disease surveillance is an important entry point into the debate around use of Big Data for development and humanitarian aid. The paper also raises crucial questions of legal significance about the access to information, the limitation of data sharing, and the concept of proportionality in privacy invasion in the public good. These issues hold great relevance in today’s time where big data and its emerging role for development, involving its actual and potential uses as well as harms is under consideration across the world.

The paper highlights the absence of a dialogue around the significant legal risks posed by the collection, use, and international transfer of personally identifiable data and humanitarian information, and the grey areas around assumptions of public good. The paper calls for a critical discussion around the experimental nature of data modelling in emergency response due to mismanagement of information has been largely emphasized to protect the contours of human rights….

See Sean Martin McDonald – “Ebola: A Big Data Disaster” (PDF).

 

The Governing Cancer of Our Time


David Brooks in The New York Times: “We live in a big, diverse society. There are essentially two ways to maintain order and get things done in such a society — politics or some form of dictatorship. Either through compromise or brute force. Our founding fathers chose politics.

Politics is an activity in which you recognize the simultaneous existence of different groups, interests and opinions. You try to find some way to balance or reconcile or compromise those interests, or at least a majority of them. You follow a set of rules, enshrined in a constitution or in custom, to help you reach these compromises in a way everybody considers legitimate.

The downside of politics is that people never really get everything they want. It’s messy, limited and no issue is ever really settled. Politics is a muddled activity in which people have to recognize restraints and settle for less than they want. Disappointment is normal.

But that’s sort of the beauty of politics, too. It involves an endless conversation in which we learn about other people and see things from their vantage point and try to balance their needs against our own. Plus, it’s better than the alternative: rule by some authoritarian tyrant who tries to govern by clobbering everyone in his way.

As Bernard Crick wrote in his book, “In Defence of Politics,” “Politics is a way of ruling divided societies without undue violence.”

Over the past generation we have seen the rise of a group of people who are against politics. These groups — best exemplified by the Tea Party but not exclusive to the right — want to elect people who have no political experience. They want “outsiders.” They delegitimize compromise and deal-making. They’re willing to trample the customs and rules that give legitimacy to legislative decision-making if it helps them gain power.

Ultimately, they don’t recognize other people. They suffer from a form of political narcissism, in which they don’t accept the legitimacy of other interests and opinions. They don’t recognize restraints. They want total victories for themselves and their doctrine.

This antipolitics tendency has had a wretched effect on our democracy. It has led to a series of overlapping downward spirals:

The antipolitics people elect legislators who have no political skills or experience. That incompetence leads to dysfunctional government, which leads to more disgust with government, which leads to a demand for even more outsiders.

The antipolitics people don’t accept that politics is a limited activity. They make soaring promises and raise ridiculous expectations. When those expectations are not met, voters grow cynical and, disgusted, turn even further in the direction of antipolitics.

The antipolitics people refuse compromise and so block the legislative process. The absence of accomplishment destroys public trust. The decline in trust makes deal-making harder….

This isn’t just an American phenomenon. Politics is in retreat and authoritarianism is on the rise worldwide. The answer to Trump is politics. It’s acknowledging other people exist. It’s taking pleasure in that difference and hammering out workable arrangements. As Harold Laski put it, “We shall make the basis of our state consent to disagreement. Therein shall we ensure its deepest harmony.”…(More)”

The Digital Equilibrium Project


Press Release by The Digital Equilibrium Project: “Cybersecurity, government and privacy experts are banding together as part of The ‘Digital Equilibrium Project’ to foster a new, productive dialogue on balancing security and privacy in the connected world. The project aims to address the underlying issues fueling acrimonious debates like the contentious court order between Apple and the U.S. Government.

  • The diverse group includes current and former leaders of some of the world’s largest cybersecurity firms and organizations, former officials in the NSA and national law enforcement, and leaders of some of the nation’s most influential privacy organizations. These individuals believe new thinking and collaboration is needed to avert potential catastrophes as the digital and physical worlds become more interdependent.
  • The group will release its foundational paper ‘Balancing Security and Privacy in the Connected World’ on Tuesday, March 1st at the RSA Conference – the world’s largest cybersecurity conference.
  • This project and related paper, months in the making, seek to end the kinds of standoffs we are seeing between Apple and the U.S. Government, addressing the underlying lack of social norms and legal constructs for the digital world.
  • They will convene a mid-year summit to craft a framework or ‘constitution’ for the digital world. The intent of this constitution is to help guide policy creation, broker compromise and serve as the foundation for decision making around cybersecurity issues. Senior executives from the Justice Department, Apple and other technology firms will be invited to participate…..

Next week the group will publish its foundational paper, crafted over extensive meetings, interviews and working sessions. The paper is meant to foster a new, collaborative discussion on the most pressing questions that could determine the future safety and social value of the Internet and the digital technologies that depend on it. In addition to releasing the paper at the RSA Conference, members of the group will discuss the paper and related issues during a main-stage panel session moderated by Art Coviello, former Executive Chairman of RSA Security, and James Kaplan, a McKinsey partner, on Thursday, March 3rd. Panel members will include: Michael Chertoff, Executive Chairman of The Chertoff Group and former Secretary of Homeland Security; Trevor Hughes, President and CEO of the International Association of Privacy Professionals; Mike McConnell, former Director of the NSA and Director, National Intelligence; and Nuala O’Connor, President and CEO, Center for Democracy & Technology.

The paper urges governments, corporations and privacy advocates to put aside the polarizing arguments that have cast security and privacy as opposing forces, and calls for a mid-year summit meeting between these parties to formulate a new structure for advancement of these pressing issues. It poses four fundamental questions that must be addressed to ensure the digital world can evolve in ways that ensure individual privacy while enabling the productivity and commercial gains that can improve quality of life around the globe. The four questions are:

  • What practices should organizations adopt to achieve their goals while protecting the privacy of their customers and other stakeholders?
  • How can organizations continue to improve the protection of their digital infrastructures and adopt privacy management practices that protect their employees?
  • What privacy management practices should governments adopt to maintain civil liberties and expectations of privacy, while ensuring the safety and security of their citizens, organizations, and critical infrastructure?
  • What norms should countries adopt to protect their sovereignty while enabling global commerce and collaboration against criminal and terrorist threats?

The Digital Equilibrium Project’s foundational paper will available for download on March 1st at www.digitalequilibriumproject.com

The city as platform


The report of the 2015 Aspen Institute Roundtable on Information Technology: “In the age of ubiquitous Internet connections, smartphones and data, the future vitality of cities is increasingly based on their ability to use digital networks in intelligent, strategic ways. While we are accustomed to thinking of cities as geophysical places governed by mayors, conventional political structures and bureaucracies, this template of city governance is under great pressure to evolve. Urban dwellers now live their lives in all sorts of hyper-connected virtual spaces, pulsating with real-time information, intelligent devices, remote-access databases and participatory crowdsourcing. Expertise is distributed, not centralized. Governance is not just a matter of winning elections and assigning tasks to bureaucracies; it is about the skillful collection and curation of information as a way to create new affordances for commerce and social life.

Except among a small class of vanguard cities, however, the far-reaching implications of the “networked city” for economic development, urban planning, social life and democracy, have not been explored in depth. The Aspen Institute Communications and Society Program thus convened an eclectic group of thirty experts to explore how networking technologies are rapidly changing the urban landscape in nearly every dimension. The goal was to learn how open networks, onlinecooperation and open data can enhance urban planning and administration, and more broadly, how they might improve economic opportunity and civic engagement. The conference, the 24th Annual Aspen Roundtable on Information Technology, also addressed the implications of new digital technologies for urban transportation, public health and safety, and socio-economic inequality….(Download the InfoTech 2015 Report)”

Letting the people decide … but will government listen?


 in The Mandarin: “If we now have the technology to allow citizens to vote directly on all issues, what job remains for public servants?

While new technology may provide new options to contribute, the really important thing is governmental willingness to actually listen, says Maria Katsonis, the Victorian Department of Premier and Cabinet’s director of equality.

The balance between citizen consultation and public service expertise in decision-making remains a hot debate, with South Australian Premier Jay Weatherill warning last year that while expertise in policy is important, overzealous bureaucrats and politicians can disenfranchise citizens.

The internet is assisting government to attain opinions from people more easily than ever before. SA, for example, has embraced the use of citizen juries in policy formation through its youSAy portal — though as yet on only some issues. Finland has experimented with digitally crowdsourcing input into the policymaking process.

The Victorian government, meanwhile, has received blowback around claims its recent announcement for a “skyrail” in Melbourne’s south-eastern suburbs went ahead with very little consultation…

Indeed, even a direct vote doesn’t mean the government is really listening to the people. A notable example of a government using a poorly designed popular vote to rubber stamp its own intentions was an online poll in Queensland on whether to cut public transport fares which was worded to suit the government’s own predilections.

Giving citizens the tools to contribute

Katsonis said she didn’t want to “diss crowdsourcing”; governments should think about where using it might be appropriate, and where it might not. Directly crowdsourcing legislation is perhaps not the best way to use the “wisdom of the crowd”, she suggested….The use of people’s panels to inform policy and budgeting — for example at the City of Melbourne — shows some promise as one tool to improve engagement. Participants of people’s panels — which see groups of ordinary citizens being given background information about the task at hand and then asked to come up with a proposal for what to do — tend to report a higher trust in governmental processes after they’ve gained some experience of the difficulty of making those decisions.

One of the benefits of that system is the chance to give participants the tools to understand those processes for themselves, rather than going in cold, as some other direct participation tools do….

Despite the risks, processes such as citizens’ panels are still a more nuanced approach than calls for frequent referenda or the new breed of internet-based political parties, such as Australia’s Online Direct Democracy, that promise their members of parliament will vote however a majority of voters tell them to….(More)”

Open data and (15 million!) new measures of democracy


Joshua Tucker in the Washington Post: “Last month the University of Gothenberg’s V-Dem Institute released a new“Varieties of Democracy” dataset. It provides about 15 million data points on democracy, including 39 democracy-related indices. It can be accessed at v-dem.net along with supporting documentation. I asked Staffan I. Lindberg, Director of the V-Dem Institute and one of the directors of the project, a few questions about the new data. What follows is a lightly edited version of his answers.


Women’s Political Empowerment Index for Southeast Asia (Data: V-Dem data version 5; Figure V-Dem Institute, University of Gothenberg, Sweden)

Joshua Tucker: What is democracy, and is it even really to have quantitative measures on democracy?

Staffan Lindberg: There is no consensus on the definition of democracy and how to measure it. The understanding of what a democracy really is varies across countries and regions. This motivates the V-Dem approach not to offer one standard definition of the concept but instead to distinguish among five principles different versions of democracy: Electoral, Liberal, Participatory, Deliberative, and Egalitarian democracy. All of these principles have played prominent roles in current and historical discussions about democracy. Our measurement of these principles are based on two types of data, factual data collected by assisting researchers and survey responses by country experts, which are combined using a rather complex measurement model (which is a“custom-designed Bayesian ordinal item response theory model”, for details see the V-Dem Methodology document)….(More)

Open up!


Report of the Speaker’s Commission on Digital Democracy (UK): “…The Commission started by looking at how Parliament could use digital technology to work more effectively and in a way that people expect in the modern world. We also considered how digital could enhance the voting system, as this is a fundamental part of the UK’s system of representative democracy. We asked people to tell us their views online or in person and we heard from a wide a range of people. They included not just experts, MPs and interest groups, but members of the public—people of different ages and backgrounds and people with varying levels of interest in politics and the work of Parliament.

One message that resonated very clearly was that digital is only part of the answer. It can help to make democratic processes easier for people to understand and take part in, but other barriers must also be addressed for digital to have a truly transformative effect. As the Democratic Society put it:

“[T]echnology in itself is not a panacea and it will not effectively correct poor existing practices…we need to look beyond new digital tools to existing processes that do and do not work, and then critically explore how technology can help us to make democracy work better.”…./…

The Commission has drawn on digital democracy initiatives from across the world. We participated in the World e-Parliament Conference and have become a popular contact within the UK Parliament for others around the world interested in sharing good practice on digital democracy, openness and transparency.

Launched at the 2012 World e-Parliament conference, the Declaration on Parliamentary Openness is a call to parliaments and legislative assemblies for an increased commitment to transparency, openness and citizen engagement. Dr Andy Williamson told us the UK Parliament should adopt the principles set out in the declaration:

“It’s important to establish a credible and measurable set of objectives. A good starting point for this would be to adopt the principles contained in the Declaration on Parliamentary Openness, which can be summarised under the following four primary headings:

  1. Promoting a Culture of Openness

    Parliamentary information belongs to the public.

  2. Making Parliamentary Information Transparent

    Parliament shall adopt policies that ensure proactive publication of parliamentary information, and shall review these policies periodically to take advantage of evolving good practices.

  3. Easing Access to Parliamentary Information

    Parliament shall ensure that information is broadly accessible to all citizens on a non-discriminatory basis through multiple channels, including first-person observation, print media, radio, and live and on-demand broadcasts and streaming

  4. Enabling Electronic Communication of Parliamentary Information

    Parliament shall ensure that information is broadly accessible to all citizens on a non-discriminatory basis through multiple channels, including first-person observation, print media, radio, and live and on-demand broadcasts and streaming.”

We agree.

34 The House of Commons should formally adopt the principles set out in the Declaration on Parliamentary Openness….(More)”

Google Votes: A Liquid Democracy Experiment on a Corporate Social Network


Paper by Steve Hardt and Lia C. R. Lopes: “This paper introduces Google Votes, an experiment in liquid democracy built on Google’s internal corporate Google+ social network. Liquid democracy decision-making systems can scale to cover large groups by enabling voters to delegate their votes to other voters. This approach is in contrast to direct democracy systems where voters vote directly on issues, and representative democracy systems where voters elect representatives to vote on issues for them. Liquid democracy systems can provide many of the benefits of both direct and representative democracy systems with few of the weaknesses. Thus far, high implementation complexity and infrastructure costs have prevented widespread adoption. Google Votes demonstrates how the use of social-networking technology can overcome these barriers and enable practical liquid democracy systems. The case-study of Google Votes usage at Google over a 3 year timeframe is included, as well as a framework for evaluating vote visibility called the “Golden Rule of Liquid Democracy”….(More)”

Designing a toolkit for policy makers


 at UK’s Open Policy Making Blog: “At the end of the last parliament, the Cabinet Office Open Policy Making team launched the Open Policy Making toolkit. This was about giving policy makers the actual tools that will enable them to develop policy that is well informed, creative, tested, and works. The starting point was addressing their needs and giving them what they had told us they needed to develop policy in an ever changing, fast paced and digital world. In a way, it was the culmination of the open policy journey we have been on with departments for the past 2 years. In the first couple of months we saw thousands of unique visits….

Our first version toolkit has been used by 20,000 policy makers. This gave us a huge audience to talk to to make sure that we continue to meet the needs of policy makers and keep the toolkit relevant and useful. Although people have really enjoyed using the toolkit, user testing quickly showed us a few problems…

We knew what we needed to do. Help people understand what Open Policy Making was, how it impacted their policy making, and then to make it as simple as possible for them to know exactly what to do next.

So we came up with some quick ideas on pen and paper and tested them with people. We quickly discovered what not to do. People didn’t want a philosophy— they wanted to know exactly what to do, practical answers, and when to do it. They wanted a sort of design manual for policy….

How do we make user-centered design and open policy making as understood as agile?

We decided to organise the tools around the journey of a policy maker. What might a policy maker need to understand their users? How could they co-design ideas? How could they test policy? We looked at what tools and techniques they could use at the beginning, middle and end of a project, and organised tools accordingly.

We also added sections to remove confusion and hesitation. Our opening section ‘Getting started with Open Policy Making’ provides people with a clear understanding of what open policy making might mean to them, but also some practical considerations. Sections for limited timeframes and budgets help people realise that open policy can be done in almost any situation.

And finally we’ve created a much cleaner and simpler design that lets people show as much or little of the information as they need….

So go and check out the new toolkit and make more open policy yourselves….(More)”