Human Rights Are Not A Bug: Upgrading Governance for an Equitable Internet

Curated on Posted on by Stefaan Verhulst

Report by Niels ten Oever: “COVID-19 showed how essential the Internet is, as people around the globe searched for critical health information, kept up with loved ones and worked remotely. All of this relied on an often unseen Internet infrastructure, consisting of myriad devices, institutions, and standards that kept them connected.

But who governs the patchwork that enables this essential utility? Internet governance organizations like the Internet Engineering Task Force develop the technical foundations of the Internet. Their decisions are high stakes, and impact security, access to information, freedom of expression and other human rights. Yet they can only set voluntary norms and protocols for industry behavior, and there is no central authority to ensure that standards are implemented correctly. Further, while Internet governance bodies are open to all sectors, they are dominated by the transnational corporations that own and operate much of the infrastructure. Thus our increasingly digital daily lives are defined by the interests of corporations, not of the public interest….

In this comprehensive, field-setting report published with the support of the Ford Foundation, Niels ten Oever, a postdoctoral researcher in Internet infrastructure at the University of Amsterdam, unpacks and looks at the human consequences of these governance flaws, from speed and access to security and privacy of online information. The report details how these flaws especially impact those who are already subject to surveillance or structural inequities, such as an activist texting meeting times on WhatsApp, or a low-income senior looking for a vaccine appointment….(More)”.

Making life richer, easier and healthier: Robots, their future and the roles for public policy

Curated on Posted on by Stefaan Verhulst

OECD Paper: “This paper addresses the current and emerging uses and impacts of robots, the mid-term future of robotics and the role of policy. Progress in robotics will help to make life easier, richer and healthier. Wider robot use will help raise labour productivity. As science and engineering progress, robots will become more central to crisis response, from helping combat infectious diseases to maintaining critical infrastructure. Governments can accelerate and orient the development and uptake of socially valuable robots, for instance by: supporting cross-disciplinary R&D, facilitating research commercialisation, helping small and medium-size enterprises (SMEs) understand the opportunities for investment in robots, supporting platforms that highlight robot solutions in healthcare and other sectors, embedding robotics engineering in high school curricula, tailoring training for workers with vocational-level mechanical skills, supporting data development useful to robotics, ensuring flexible regulation conducive to innovation, strengthening digital connectivity, and raising awareness of the importance of robotics….(More)“

Power to the Public: The Promise of Public Interest Technology

Curated on Posted on by Stefaan Verhulst

Book by Tara Dawson McGuinness and Hana Schank: “As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient.

At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech.

Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society’s most serious problems….(More)”

More Than Nudges Are Needed to End the Pandemic

Curated on Posted on by Stefaan Verhulst

Richard Thaler in the New York Times: “…In the case of Covid vaccinations, society cannot afford to wait decades. Although vaccines are readily available and free for everyone over age 12 in the United States, there are many holdouts. About 40 percent of the adult population has not been fully vaccinated, and about a third has not yet gotten even one dose. It is time to get serious.

Of course, information campaigns must continue to stress the safety and efficacy of the vaccines, but it is important to target the messages at the most hesitant groups. It would help if the F.D.A. gave the vaccines its full approval rather than the current emergency use designation. Full approval for the Pfizer drug may come as soon as Labor Day, but the process for the other vaccines is much further behind.

One way to increase vaccine takeup would be to offer monetary incentives. For example, President Biden has recently advocated paying people $100 to get their shots.

Although this policy is well intended, I believe it is a mistake for a state or a country to offer to pay individuals to get vaccinated. First of all, the amount might be taken to be an indicator of how much — or little — the government thinks getting a jab is worth. Surely the value to society of increased vaccinations is well beyond $100 per person.

Second, it seems increasingly likely that one or more booster shots may be necessary for some populations in the United States to deal with the Delta variant of the coronavirus — and, perhaps, other variants as well. If that happens, we don’t want some people to procrastinate, hoping to get paid. Government-sponsored booster shots are already beginning in Israel and are at various stages of planning in several European countries.

An alternative model is being offered by the National Football League, which has stopped short of requiring players to be vaccinated but is offering plenty of incentives. Unvaccinated players have to be tested every day, must be masked and at a distance from teammates on flights, and must stay in their room until game day. Vaccinated players who test positive and are asymptomatic can return to duty after two negative tests 24 hours apart. But unvaccinated players must undergo a 10-day isolation period.

These incentives followed a long effort to educate the players about the benefits to themselves, their families and fellow players. It is hard to say which aspect of the N.F.L. plan is doing the work, but over 90 percent of the league’s players have received at least one jab. The fact that a team could lose a game because an unvaccinated player can’t play creates a powerful group dynamic…(More)”.

The A, B and C of Democracy: Or Cats in the Sack

Curated on Posted on by Stefaan Verhulst

Book by Luca Belgiorno-Nettis and Kyle Redman: “This is a learner’s guide to a better democracy. Sounds ambitious? It is. The catalyst for publishing this book is obvious. There’s no need to regurgitate the public’s disaffection with politics. Mired in the tawdry mechanics of political campaigning, and incapable of climbing out of cyclical electioneering contests, representative democracies are stuck in a rut.

As Dawn Nakagawa, Vice President of the Berggruen Institute, writes, ‘Democratic reform is hard. We are very attached to our constitutions and institutions, even to the point of romanticising it all.’

This handbook is an introduction to minipublics – otherwise known as citizens’ juries or assemblies – interspersed with a few travel anecdotes to share the momentum behind the basic methodology of deliberative democracy.

As the world accelerates into its digital future, with new modes of working, connecting and living – our parliaments remain relics from a primordial, ideological and adversarial age. Meanwhile urgent challenges are stumbling to half-solutions in slow-motion. Collaboration amongst us humans in the Anthropocene is no longer just a nice-to-have….(More)”.

Systemic Mapping and Design Research: Towards Participatory Democratic Engagement

Curated on Posted on by Stefaan Verhulst

Paper by Juan de LaRosa, Stan Ruecker, Carolina Giraldo Nohora: “This article presents an argument to extend possibilities and discussions about the role of design in democratic participation. We ground this argument in case studies and observations of several grassroots experimental participatory design workshops run with the intention of producing spaces for community deliberation and a tangible transformation of these communities. These cases show how systemic mapping and prototyping are used to increase community understanding of how potential futures represent values systems that should correspond to the values the community would like to see in place. The methodologies used on these workshops are presented it here as an opportunity to question the role of design in democratic deliberation and policy making….(More)”.

Shock to the System: Coups, Elections, and War on the Road to Democratization

Curated on Posted on by Stefaan Verhulst

Book by Michael K. Miller: “How do democracies emerge? Shock to the System presents a novel theory of democratization that focuses on how events like coups, wars, and elections disrupt autocratic regimes and trigger democratic change. Employing the broadest qualitative and quantitative analyses of democratization to date, Michael Miller demonstrates that more than nine in ten transitions since 1800 occur in one of two ways: countries democratize following a major violent shock or an established ruling party democratizes through elections and regains power within democracy. This framework fundamentally reorients theories on democratization by showing that violent upheavals and the preservation of autocrats in power—events typically viewed as antithetical to democracy—are in fact central to its foundation.

Through in-depth examinations of 139 democratic transitions, Miller shows how democratization frequently follows both domestic shocks (coups, civil wars, and assassinations) and international shocks (defeat in war and withdrawal of an autocratic hegemon) due to autocratic insecurity and openings for opposition actors. He also shows how transitions guided by ruling parties spring from their electoral confidence in democracy. Both contexts limit the power autocrats sacrifice by accepting democratization, smoothing along the transition. Miller provides new insights into democratization’s predictors, the limited gains from events like the Arab Spring, the best routes to democratization for long-term stability, and the future of global democracy.

Disputing commonly held ideas about violent events and their effects on democracy, Shock to the System offers new perspectives on how regimes are transformed….(More)”.

Safeguarding Public Values in Cooperation with Big Tech Companies: The Case of the Austrian Contact Tracing App Stopp Corona

Curated on Posted on by Stefaan Verhulst

Paper by Valerie Eveline: “In April 2020, at the beginning of the COVID-19 pandemic, the Austrian Red Cross announced it was encouraging a cooperation with Google and Apple’s Exposure Notification Framework to develop the so-called Stop Corona app – a contact tracing app which would support health personnel in monitoring the spread of the virus to prevent new infections (European Commission, 2020a). The involvement of Google and Apple to support combating a public health emergency fueled controversy over addressing profit-driven private interests at the expense of public values. Concerns have been raised about the dominant position of US based big tech companies in political decision concerning public values. This research investigates how public values are safeguarded in cooperation with big tech companies in the Austrian contact tracing app Stop Corona. Contact tracing apps manifest a bigger trend in literature, signifying power dynamics of big tech companies, governments, and civil society in relation to public values. The theoretical foundation of this research form prevailing concepts from Media and Communication Studies (MCS) and Science and Technology Studies (STS) about power dynamics such as the expansion of digital platforms and infrastructures, the political economy of big tech companies, dependencies, and digital platforms and infrastructure governance.

The cooperative responsibility framework guides the empirical investigation in four main steps. First steps identify key public values at stake and main stakeholders. After, public deliberations on advancing public values and the translation of public values based on the outcome of public deliberation are analyzed….(More)”.

Government transformations in times of extraordinary change: Key considerations for public-sector leaders

Curated on Posted on by Stefaan Verhulst

Article by Scott Blackburn, Thomas Harrington, Andrea Vidler, and Brooke Weddle: “Enacting major change in large, matrixed government organizations is always a challenge, with the COVID-19 pandemic adding another layer of complexity. Although just 20 percent of public-sector transformations meet their objectives, an equal focus on improving both performance and organizational health improves the odds of success by as much as 79 percent.

Maintaining a dual focus on performance and organizational health (see sidebar, “Defining performance and organizational health”) is even more important during periods of immense change. Leaders in high-pressure situations and rapidly changing environments may find themselves focusing on performance and neglecting organizational health. The leadership team may not understand the full value of investing in organizational health, the right resources may not be allocated to it, or leaders may simply lack the capabilities and experience needed to address it. But when leaders fail to address organizational health, they fail to help their agencies reach their full potential for performance….

Define and implement a bold performance agenda

Government leaders are under intense pressure to rapidly deliver better performance for their constituents at a low cost—all within a high-stakes, often opaque environment of unprecedented change. Our experience indicates that the most successful transformations include the following four elements.

Aspirational goals. When leaders set goals that are aspirational—those that seek to achieve an organization’s full potential—performance gains are higher. Bold goals set using internal and external performance benchmarks force organizations to think differently and inspirationally and to move beyond the normal incrementalism that marks yearly budget planning or strategy setting. Once set, these aspirational goals can be shared widely and transparently across the organization—at employee town-hall meetings, in senior-leadership meetings, and on message boards and computer screens throughout the office—to increase buy-in and translate to clear and measurable bench­marks for all staff. Top leaders should also genuinely commit themselves and their organizations to achieving the targets.

Balanced portfolio of pragmatic initiatives. Aspirational goals will guide the changes to come. The best transformations provide opportunities for hundreds of people across the organization to identify and implement concrete performance improvements. Initiatives will help achieve the aspirational goals and can be filtered based on priority—What should we accomplish this quarter? What can we push to next quarter to ensure our focus remains on the top priorities?—and then tied to initiative owners who will drive them to completion. Senior leaders can then commit to supporting initiative owners as sponsors who remove roadblocks and coaches who expedite decision making.

Execution ‘engine.’ Leaders can set a series of regularly scheduled meetings, weekly or monthly, to focus on reviewing performance and results, taking care to go beyond progress on activities. This engine provides a regular and open channel for teams to elevate key issues, get to the heart of problems, and build a forum for low-stakes dialogue. The most successful organizations have a regular rhythm to these meetings and focus on reviewing whether teams are achieving results, what can be done to move faster and work more effectively, and what barriers need to be removed…(More)”.

Nudge: The Final Edition

Curated on Posted on by Stefaan Verhulst

Book by Richard H. Thaler and Cass R. Sunstein: “Since the original publication of Nudge more than a decade ago, the title has entered the vocabulary of businesspeople, policy makers, engaged citizens, and consumers everywhere. The book has given rise to more than 400 “nudge units” in governments around the world and countless groups of behavioral scientists in every part of the economy. It has taught us how to use thoughtful “choice architecture”—a concept the authors invented—to help us make better decisions for ourselves, our families, and our society.

Now, the authors have rewritten the book from cover to cover, making use of their experiences in and out of government over the past dozen years as well as an explosion of new research in numerous academic disciplines. To commit themselves to never undertaking this daunting task again, they are calling this the “final edition.” It offers a wealth of new insights, for both its avowed fans and newcomers to the field, about a wide variety of issues that we face in our daily lives—COVID-19, health, personal finance, retirement savings, credit card debt, home mortgages, medical care, organ donation, climate change, and “sludge” (paperwork and other nuisances we don’t want, and that keep us from getting what we do want)—all while honoring one of the cardinal rules of nudging: make it fun!…(More)”.