Building and maintaining trust in research

Curated on Posted on by Stefaan Verhulst

Daniel Nunan at the International Journal of Market Research: “One of the many indirect consequences of the COVID pandemic for the research sector may be the impact upon consumers’ willingness to share data. This is reflected in concerns that government mandated “apps” designed to facilitate COVID testing and tracking schemes will undermine trust in the commercial collection of personal data (WARC, 2020). For example, uncertainty over the consequences of handing over data and the ways in which it might be used could reduce consumers’ willingness to share data with organizations, and reverse a trend that has seen growing levels of consumer confidence in Data Protection Regulations (Data & Direct Marketing Association [DMA], 2020). This highlights how central the role of trust has become in contemporary research practice, and how fragile the process of building trust can be due to the ever competing demands of public and private data collectors.

For researchers, there are two sides to trust. One relates to building sufficient trust with research participants to be facilitate data collection, and the second is building trust with the users of research. Trust has long been understood as a key factor in effective research relationships, with trust between researchers and users of research the key factor in determining the extent to which research is actually used (Moorman et al., 1993). In other words, a trusted messenger is just as important as the contents of the message. In recent years, there has been growing concern over declining trust in research from research participants and the general public, manifested in declining response rates and challenges in gaining participation. Understanding how to build consumer trust is more important than ever, as the shift of communication and commercial activity to digital platforms alter the mechanisms through which trust is built. Trust is therefore essential both for ensuring that accurate data can be collected, and that insights from research have necessary legitimacy to be acted upon. The two research notes in this issue provide an insight into new areas where the issue of trust needs to be considered within research practice….(More)”.

How the Administrative State Got to This Challenging Place

Curated on Posted on by Stefaan Verhulst

Essay by Peter Strauss: “This essay has been written to set the context for a future issue of Daedalus, the quarterly of the American Academy of Arts and Sciences, addressing the prospects of American administrative law in the Twenty-first Century. It recounts the growth of American government over the centuries since its founding, in response to the profound changes in the technology, economy, and scientific understandings it must deal with, under a Constitution written for the governance of a dispersed agrarian population operating with hand tools in a localized economy. It then suggests profound challenges of the present day facing administrative law’s development: the transition from processes of the paper age to those of the digital age; the steadily growing centralization of decision in an opaque, political presidency, displacing the focused knowledge and expertise of agencies Congress created to pursue particular governmental ends; the thickening, as well, of the political layer within agencies themselves, threatening similar displacements; and the revival in the courts of highly formalized analytic techniques inviting a return to the forms of government those who wrote the Constitution might themselves have imagined. The essay will not be published until months after the November election. While President Trump’s first term in office has sharply illustrated an imbalance in American governance between law and politics and law, reason and unreason, that imbalance is hardly new; it has been growing for decades. There lie the challenges….(More)”

The $100 Million Nudge: Increasing Tax Compliance of Businesses and the Self-Employed using a Natural Field Experiment

Curated on Posted on by Stefaan Verhulst

Paper by Justin E. Holz et al: “This paper uses a natural field experiment to examine the effectiveness of specific nudges on tax compliance amongst firms and the self-employed in the Dominican Republic. In collaboration with the Dominican Republic’s tax authority, we designed messages for more than 28,000 self-employed workers and over 56,000 firms. Leveraging administrative tax data, we find evidence that our nudges (increasing the salience of prison sentences or public disclosure of tax evaders) have large effects on increasing tax compliance, primarily working through the channel of decreasing claimed tax exemptions. Interestingly, we find that firms are more impacted than the self-employed, and that firm size is critically linked to nudge effectiveness: larger firms are considerably more influenced by nudges than smaller firms. We find this latter result noteworthy given the paucity of evidence showing significant behavioral impacts of nudges amongst the largest players in a market. Overall, our messages increased tax revenue by $193 million (roughly 0.23% of the Dominican Republic’s GDP in 2018), with over $100 million constituting income that the government would not have received without our field experimental nudges….(More)”.

Digital technologies in the public-health response to COVID-19

Curated on Posted on by Stefaan Verhulst

Paper by Jobie Budd et al in Nature Medicine: “Digital technologies are being harnessed to support the public-health response to COVID-19 worldwide, including population surveillance, case identification, contact tracing and evaluation of interventions on the basis of mobility data and communication with the public. These rapid responses leverage billions of mobile phones, large online datasets, connected devices, relatively low-cost computing resources and advances in machine learning and natural language processing. This Review aims to capture the breadth of digital innovations for the public-health response to COVID-19 worldwide and their limitations, and barriers to their implementation, including legal, ethical and privacy barriers, as well as organizational and workforce barriers. The future of public health is likely to become increasingly digital, and we review the need for the alignment of international strategies for the regulation, evaluation and use of digital technologies to strengthen pandemic management, and future preparedness for COVID-19 and other infectious diseases….(More)”.

Can You Fight Systemic Racism With Design?

Curated on Posted on by Stefaan Verhulst

Reboot’s “Design With” podcast with Antionette Carroll: “What began as a 24-hour design challenge addressing racial inequality in Ferguson, MO has since grown into a powerful organization fighting inequity with its own brand of collaborative design. Antionette Carroll, founder of Creative Reaction Lab, speaks about Equity-Centered Community Design—and how Black and Latinx youth are using design as their tool of choice to dismantle the very systems designed to exclude them….(More)”.

The Ethics of Pandemics

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Book edited by Meredith Celene Schwartz: “The rapid spread of COVID-19 has had an unprecedented impact on modern health-care systems and has given rise to a number of complex ethical issues. This collection of readings and case studies offers an overview of some of the most pressing of these issues, such as the allocation of ventilators and other scarce resources, the curtailing of standard privacy measures for the sake of public health, and the potential obligations of health-care professionals to continue operating in dangerous work environments….(More)“.

The co-ops that electrified Depression-era farms are now building rural internet

Curated on Posted on by Stefaan Verhulst

Nicolás Rivero at Quartz: “In 2017, Mark McKinney decided enough was enough. The head of the Jackson County Rural Electric Membership Corporation in southern Indiana, a co-op that provides electricity to a rural community of 20,000 members, McKinney was still living without a reliable internet connection. No internet service provider would build the infrastructure to get him or his neighbors online.

“We realized no one was interested due to the capital expense and limited number of members per mile,” says McKinney, “so the board made the decision to go at it on our own.”

The coronavirus pandemic quickly proved the wisdom of their decision: Thanks to their new fiber optic connection, McKinney and his wife were able to self-quarantine without missing work after they were exposed to the virus. Their son finished the spring semester at home after his university shut down in March. “We could not have done that without this connection,” he said.

Across the rural US, more than 100 cooperatives, first launched to provide electric and telephone services as far back as the 1930s, are now laying miles of fiber optic cable to connect their members to high speed internet. Many started building their own networks after failing to convince established internet service providers to cover their communities.

But while rural fiber optic networks have spread swiftly over the past five years, their progress has been uneven. In North Dakota, for example, fiber optic co-ops cover 82% of the state’s landmass, while Nevada has just one co-op. And in the states where the utilities do exist, they tend to serve the whitest communities….(More)”.

The Truth Is Paywalled But The Lies Are Free

Curated on Posted on by Stefaan Verhulst

Essay by Nathan J. Robinson: “…This means that a lot of the most vital information will end up locked behind the paywall. And while I am not much of a New Yorker fan either, it’s concerning that the Hoover Institute will freely give you Richard Epstein’s infamous article downplaying the threat of coronavirus, but Isaac Chotiner’s interview demolishing Epstein requires a monthly subscription, meaning that the lie is more accessible than its refutation. Eric Levitz of New York is one of the best and most prolific left political commentators we have. But unless you’re a subscriber of New York, you won’t get to hear much of what he has to say each month. 

Possibly even worse is the fact that so much academic writing is kept behind vastly more costly paywalls. A white supremacist on YouTube will tell you all about race and IQ but if you want to read a careful scholarly refutation, obtaining a legal PDF from the journal publisher would cost you $14.95, a price nobody in their right mind would pay for one article if they can’t get institutional access. (I recently gave up on trying to access a scholarly article because I could not find a way to get it for less than $39.95, though in that case the article was garbage rather than gold.) Academic publishing is a nightmarish patchwork, with lots of articles advertised at exorbitant fees on one site, and then for free on another, or accessible only through certain databases, which your university or public library may or may not have access to. (Libraries have to budget carefully because subscription prices are often nuts. A library subscription to the Journal of Coordination Chemistry, for instance, costs $11,367 annually.) 

Of course, people can find their ways around paywalls. SciHub is a completely illegal but extremely convenient means of obtaining academic research for free. (I am purely describing it, not advocating it.) You can find a free version of the article debunking race and IQ myths on ResearchGate, a site that has engaged in mass copyright infringement in order to make research accessible. Often, because journal publishers tightly control access to their copyrighted work in order to charge those exorbitant fees for PDFs, the versions of articles that you can get for free are drafts that have not yet gone through peer review, and have thus been subjected to less scrutiny. This means that the more reliable an article is, the less accessible it is. On the other hand, pseudo-scholarhip is easy to find. Right-wing think tanks like the Cato Institute, the Foundation for Economic Education, the Hoover Institution, the Mackinac Center, the American Enterprise Institute, and the Heritage Foundation pump out slickly-produced policy documents on every subject under the sun. They are utterly untrustworthy—the conclusion is always going to be “let the free market handle the problem,” no matter what the problem or what the facts of the case. But it is often dressed up to look sober-minded and non-ideological. 

It’s not easy or cheap to be an “independent researcher.” When I was writing my first book, Superpredator, I wanted to look through newspaper, magazine, and journal archives to find everything I could about Bill Clinton’s record on race. I was lucky I had a university affiliation, because this gave me access to databases like LexisNexis. If I hadn’t, the cost of finding out what I wanted to find out would likely have run into the thousands of dollars.  

A problem beyond cost, though, is convenience. I find that even when I am doing research through databases and my university library, it is often an absolute mess: the sites are clunky and constantly demanding login credentials. The amount of time wasted in figuring out how to obtain a piece of research material is a massive cost on top of the actual pricing. The federal court document database, PACER, for instance, charges 10 cents a page for access to records, which adds up quickly since legal research often involves looking through thousands of pages. They offer an exemption if you are a researcher or can’t afford it, but to get the exemption you have to fill out a three page form and provide an explanation of both why you need each document and why you deserve the exemption. This is a waste of time that inhibits people’s productivity and limits their access to knowledge.

In fact, to see just how much human potential is being squandered by having knowledge dispensed by the “free market,” let us briefly picture what “totally democratic and accessible knowledge” would look like…(More)”.

Coming Together While Staying Apart : Facilitating Collective Action through Trust and Social Connection in the Age of COVID-19

Curated on Posted on by Stefaan Verhulst

Worldbank Report: “Facing the COVID-19 pandemic requires an unprecedented degree of cooperation between governments and citizens and across all facets of society to implement spatial distancing and other policy measures. This paper proposes to think about handling the pandemic as a collective action problem that can be alleviated by policies that foster trust and social connection. Policy and institutional recommendations are presented according to a three-layered pandemic response generally corresponding to short-, medium-, and long-term needs. This paper focuses on building connection and cooperation as means to bring about better health and socioeconomic outcomes. Many factors outside the paper’s scope, such as health policy choices, will greatly affect the outcomes. As such, the paper explores the role of trust, communication, and collaboration conditional on sound health and economic policy choices…(More)”.

Nudging in Public Policy

Curated on Posted on by Stefaan Verhulst

Alice Moseley in the Oxford Research Encyclopedia of Politics: “Nudging” in public policy involves using behavioral, economic, and psychological insights to influence the behavior of policy targets in order to help achieve policy goals. This approach to public policy was advocated by Thaler and Sunstein in their book Nudge in 2008. Nudging is underpinned by a conception that individuals use mental shortcuts (heuristics) in day-to-day decision-making, shortcuts that do not always serve their long-term interests (for instance, in relation to eating and exercise patterns, road safety, or saving for the future). Nudging does not involve seeking to persuade individuals about the merits of pursuing particular courses of action that will better serve their long-term welfare. Rather, it involves altering the choice environment so that when people follow their instincts, using familiar mental shortcuts, the most prominent option available to the policy target will be one that is likely to promote their own welfare, and that of society more widely. Nudging has come to be considered a core part of the policy toolkit in many countries but academic scholarship has also debated the ethical dimensions of nudging, and there is a flourishing research literature on the efficacy, public acceptability, merits, and limitations of this approach within public policy….(More)”.