The Prospects & Limits of Deliberative Democracy


Introduction by  and  of Special Issue of Daedalus:Democracy is under siege. Approval ratings for democratic institutions in most countries around the world are at near-record lows. The number of recognized democratic countries in the world is no longer expanding after the so-called Third Wave of democratic transitions. Indeed, there is something of a “democratic recession.” Further, some apparently democratic countries with competitive elections are undermining elements of liberal democracy: the rights and liberties that ensure freedom of thought and expression, protection of the rule of law, and all the protections for the substructure of civil society that may be as important for making democracy work as the electoral process itself. The model of party competition-based democracy – the principal model of democracy in the modern era – seems under threat.

That model also has competition. What might be called “meritocratic authoritarianism,” a model in which regimes with flawed democratic processes nevertheless provide good governance, is attracting attention and some support. Singapore is the only successful extant example, although some suggest China as another nation moving in this direction. Singapore is not a Western-style party- and competition-based democracy, but it is well-known for its competent civil servants schooled in making decisions on a cost-benefit basis to solve public problems, with the goals set by elite consultation with input from elections rather than by party competition.

Public discontent makes further difficulties for the competitive model. Democracies around the world struggle with the apparent gulf between political elites who are widely distrusted and mobilized citizens who fuel populism with the energy of angry voices. Disillusioned citizens turning against elites have produced unexpected election results, including the Brexit decision and the 2016 U.S. presidential election.

The competitive elections and referenda of most current democracies depend on mobilizing millions of voters within a context of advertising, social media, and efforts to manipulate as well as inform public opinion. Competing teams want to win and, in most cases, are interested in informing voters only when it is to their advantage. The rationale for competitive democracy, most influentially developed by the late economist Joseph Schumpeter, held that the same techniques of advertising used in the commercial sphere to get people to buy products can be expected in the political sphere. On this view, we should not expect a “genuine” public will, but rather “a manufactured will” that is just a by-product of political competition.

Yet the ideal of democracy as the rule of “the people” is deeply undermined when the will of the people is in large part manufactured. The legitimacy of democracy depends on some real link between the public will and the public policies and office-holders who are selected. Although some have criticized this “folk theory of democracy” as empirically naive, its very status as a folk theory reflects how widespread this normative expectation is.5 To the extent that leaders manufacture the public will, the normative causal arrow goes in the wrong direction. If current democracies cannot produce meaningful processes of public will formation, the legitimacy claims of meritocratic autocracies or even more fully autocratic systems become comparatively stronger.

Over the last two decades, another approach to democracy has become increasingly prominent. Based on greater deliberation among the public and its representatives, deliberative democracy has the potential, at least in theory, to respond to today’s current challenges. If the many versions of a more deliberative democracy live up to their aspirations, they could help revive democratic legitimacy, provide for more authentic public will formation, provide a middle ground between widely mistrusted elites and the angry voices of populism, and help fulfill some of our common normative expectations about democracy.

Can this potential be realized? In what ways and to what extent? Deliberative democracy has created a rich literature in both theory and practice. This issue of Dædalus assesses both its prospects and limits. We include advocates as well as critics. As deliberative democrats, our aim is to stimulate public deliberation about deliberative democracy, weighing arguments for and against its application in different contexts and for different purposes.

How can deliberative democracy, if it were to work as envisaged by its supporters, respond to the challenges just sketched? First, if the more-deliberative institutions that many advocate can be applied to real decisions in actual ongoing democracies, arguably they could have a positive effect on legitimacy and lead to better governance. They could make a better connection between the public’s real concerns and how they are governed. Second, these institutions could help fill the gap between distrusted elites and angry populists. Elites are distrusted in part because they seem and often are unresponsive to the public’s concerns, hopes, and values. Perhaps, the suspicion arises, the elites are really out for themselves. On the other hand, populism stirs up angry, mostly nondeliberative voices that can be mobilized in plebescitary campaigns, whether for Brexit or for elected office. In their contributions to this issue, both Claus Offe and Hélène Landemore explore the crisis of legitimacy in representative government, including the clash between status quo – oriented elites and populism. Deliberative democratic methods open up the prospect of prescriptions that are both representative of the entire population and based on sober, evidence-based analysis of the merits of competing arguments. Popular deliberative institutions are grounded in the public’s values and concerns, so the voice they magnify is not the voice of the elites. But that voice is usually also, after deliberation, more evidence-based and reflective of the merits of the major policy arguments. Hence these institutions fill an important gap.

How might popular deliberative democracy, if it were to work as envisaged by its supporters, fulfill normative expectations of democracy, thought to be unrealistic by critics of the “folk theory”? The issue turns on the empirical possibility that the public can actually deliberate. Can the people weigh the trade-offs? Can they assess competing arguments? Can they connect their deliberations with their voting preferences or other expressions of preference about what should be done? Is the problem that the people are not competent, or that they are not in the right institutional context to be effectively motivated to participate? These are empirical questions, and the controversies about them are part of our dialogue.

This issue includes varying definitions, approaches, and contexts. The root notion is that deliberation requires “weighing” competing arguments for policies or candidates in a context of mutually civil and diverse discussion in which people can decide on the merits of arguments with good information. Is such a thing possible in an era of fake news, social media, and public discussions largely among the like-minded? These are some of the challenges facing those who might try to make deliberative democracy practical….(More)”

The Problem With Participatory Democracy Is the Participants


Eitan D. Hersh in the New York Times: “…For years, political scientists have studied how people vote, petition, donate, protest, align with parties and take in the news, and have asked what motivates these actions. The typical answers are civic duty and self-interest.

But civic duty and self-interest do not capture the ways that middle- and upper-class Americans are engaging in politics. Now it is the Facebooker who argues with friends of friends he does not know; the news consumer who spends hours watching cable; the repeat online petitioner who demands actions like impeaching the president; the news sharer willing to spread misinformation and rumor because it feels good; the data junkie who frantically toggles between horse races in suburban Georgia and horse races in Britain and France and horse races in sports (even literal horse races).

What is really motivating this behavior is hobbyism — the regular use of free time to engage in politics as a leisure activity. Political hobbyism is everywhere.

There are several reasons. For one, technology allows those interested in politics to gain specialized knowledge and engage in pleasing activities, like reinforcing their views with like-minded friends on Facebook. For another, our era of relative security (nearly a half-century without a conscripted military) has diminished the solemnity that accompanied politics in the past. Even in the serious moments since the 2016 election, political engagement for many people is characterized by forwarding the latest clip that embarrasses the other side, like videos of John McCain asking incomprehensible questions or Elizabeth Warren “destroying” Betsy DeVos.

Then there are the well-intentioned policy innovations over the years that were meant to make politics more open but in doing so exposed politics to hobbyists: participatory primaries, ballot initiatives, open-data policies, even campaign contribution limits. The contribution rules that are now in place favor the independent vanity projects of wealthy egomaniacs instead of allowing parties to raise money and build durable local support.

The result of this is political engagement that takes the form of partisan fandom, the seeking of cheap thrills, and amateurs trying their hand at a game — the billionaire funding “super PACs” all the way down to the everyday armchair quarterback who professes that the path to political victory is through ideological purity. (In the face of a diverse and moderate country, the demand for ideological purity itself can be a symptom of hobbyism: If politics is a sport and the stakes are no higher, why not demand ideological purity if it feels good?)….

What, exactly, is wrong with political hobbyism? We live in a democracy, after all. Aren’t we supposed to participate? Political hobbyism might not be so bad if it complemented mundane but important forms of participation. The problem is that hobbyism is replacing other forms of participation, like local organizing, supporting party organizations, neighbor-to-neighbor persuasion, even voting in midterm elections — the 2014 midterms had the lowest level of voter participation in over 70 years.

The Democratic Party, the party that embraces “engagement,” is in atrophy in state legislatures across the country. Perhaps this is because state-level political participation needs to be motivated by civic duty; it is not entertaining enough to pique the interest of hobbyists. The party of Hollywood celebrities also struggles to energize its supporters to vote. Maybe it is because when politics is something one does for fun rather than out of a profound moral obligation, the citizen who does not find it fun has no reason to engage. The important parts of politics for the average citizen simply may not be enjoyable….

An unqualified embrace of engagement, without leaders channeling activists toward clear goals, yields the spinning of wheels of hobbyism.

Democrats should know that an unending string of activities intended for instant gratification does not amount to much in political power. What they should ask is whether their emotions and energy are contributing to a behind-the-scenes effort to build local support across the country or whether they are merely a hollow, self-gratifying manifestation of the new political hobbyism….(More)”

The solution to US politics’ Facebook problem is Facebook


Parag Khanna in Quartz: “In just one short decade, Facebook has evolved from a fast-growing platform for sharing classmates’ memories and pet photos to being blamed for Donald Trump’s election victory, promoting hate speech, and accelerating ISIS recruitment. Clearly, Facebook has outgrown its original mission.

It should come as no surprise then that Facebook CEO Mark Zuckerberg has in the past few months issued a long manifesto explaining the company’s broader aim to foster global connectivity, given a commencement speech at Harvard focused on the need for people to feel a meaningful “sense of purpose,” as well as more recently changed the company’s mission to “give people the power to build community and bring the world closer together.”

In truth, Facebook has been doing this all along. In just a three year period between 2011-2014, the average number of international “friends” Facebook members have (whether from rich or poor countries) doubled and in many cases tripled. There is no denying that without Facebook, people would have much less exposure to people they would never meet, and therefore opportunities to gain wider perspectives (irrespective of whether they confirm or contradict one’s own). Then there are charities and NGOs from UNICEF to Human Rights Watch that raise millions of dollars on Facebook and other online platforms such as Avaaz and Change.org.

Facebook has just crossed two billion monthly users, meaning more people express their views on it each month than will vote in all elections in the world this year. That makes Facebook the largest player in wide array of social media tools that are the epicenter–and the lightening rod–for our conversation about technology and politics. Ironically, though, while so many of these innovations come out of the US, the American approach to using digital technology for better governance is at best pathetic…. Sloppy analysis, a cynical Kommentariat and an un-innovative government have led America down the path of ignoring most of the positive ways digital governance can unfold. Fortunately, there are plenty of lessons from around the world for those who care to look and learn.

Citizen engagement is an obvious start. But this should be more than just live-streamed town halls and Q&As in the run-up to elections. European governments such as the UK use Facebook pages to continuously gather policy proposals on public spending priorities. In Estonia, electronic voting is the norm. In the world’s oldest direct democracy, Switzerland, citizen petitions and initiatives are being digitized for even more transparent and inclusive deliberation. In Australia, the Flux movement is allowing all citizens to cast digital ballots on specific policy issues and submit them straight to parliament. Meanwhile, America has the Koch Brothers and the NRA…..

Even governments that are less respected in the West because their regimes do not resemble our own do a better job of harnessing social media. Sheikh Mohammed, ruler of Dubai, uses Facebook to crowdsource suggestions for infrastructure projects and other ideas from a population that is a whopping 90 percent foreign.

Singapore may be the most sophisticated government in this domain. Though the incumbent People’s Action Party (PAP) wins every parliamentary election hands-down, more important is the fact that surveys the public ad nauseam on issues of savings and healthcare, transit routes, immigration policy and just about everything else. Singapore is not Switzerland, but it might be the world’s most responsive government.

This is how governments that appear illegitimate according to a narrow reading of Western political theory boast far higher public satisfaction than most all Western governments today. If you don’t understand this, you probably spend too much time in a filter bubble….

The US should aspire to be a place where democracy and data reinforce rather than contradict each other….(More)

What is One Team Government?


Kit Collingwood-Richardso at Medium: “On 29th June, 186 people came together in London to talk about how we could work across disciplines to make government more effective…. Below are our current ideas on what we want it to be. We’d love your help shaping them up.

So what is One Team Government?

At its heart, it’s a community (join it here and see the bottom of this post), united and guided by a set of principles. Together, we are working to create a movement of reform through practical action.

The community is made up of people who are passionate about public sector reform (we deliberately want this to be wider than just government), with the emphasis on improving the services we offer to citizens and how we work. We believe the public sector can be brilliant, and we’re committed to making it so.

You don’t have to work for government to be in the community, nor be a public servant in the wider sense, nor indeed be in the UK; we need diverse perspectives, with people of all sectors, areas and interests helping. We think we’re unstoppable if we work together.

Our initial thinking (see below for how to help us iterate on this) is that we want the One Team Government movement to be guided by seven principles:

1. Work in the open and positively

We’re a community; everything we do will be documented and made to share. Where conversations happen that can’t be shared, the wider learning still will be. This is a reform cooperative, where we choose to be generous with knowledge. Ideas are infectious; we’ll share ours early and often….

2. Take practical action

Although talking is vital, we will be defined more by the things we do than the things we say. We will create change by taking small, measured steps every day — everything from creating a new contact in a different area or discipline, sharing something we’ve written, or giving our time to contribute to others’ work — and encouraging others to do the same. We won’t create huge plans, but do things that make a real difference today, no matter how big or small. We will document what they are.

3. Experiment and iterate

We don’t think there’s one way to ‘do’ reform. We will experiment with design, and put user-focused service design thinking into everything we do, learning from and with each other. We will test, iterate and reflect. We will be humble in our approach, focusing on asking the right questions to get to the best answers.

We will embrace small failures as opportunities to learn. We won’t get everything right, and we won’t try to. We will listen, learn and improve together.

4. Be diverse and inclusive

Our approach to inclusiveness and diversity is driven by a simple desire to better represent the citizens we serve. We’ll put effort into making that so, by balancing our events, making sure our teams are reflective of society at large and by making sure we have a range of citizen and team voices in the room with us….

5. Care deeply about citizens

We work for users and other citizens affected by our work; everything we do will be guided by our impact on them. We will talk to them, early and often; we will use the best research methods to understand them better. We will be distinguished by our empathy — for users and for each other. The policy that we develop will be tested with real people as early as possible, and refined with their needs in mind.

6. Work across borders

We believe that diverse views make our outcomes and services better. We will be characterised by our work to break down boundaries between groups. …

7. Embrace technology

We are passionate about public sector reform for the internet age. We will be a technology-enabled community, using online tools to collaborate, network and share. We will put the best of digital thinking into policy and service design, using technology to make us quicker, smarter, better and more data-driven. We will help to shape a public sector we can be proud to work in in the 21st century….(More)”.

Using Collaboration to Harness Big Data for Social Good


Jake Porway at SSIR: “These days, it’s hard to get away from the hype around “big data.” We read articles about how Silicon Valley is using data to drive everything from website traffic to autonomous cars. We hear speakers at social sector conferences talk about how nonprofits can maximize their impact by leveraging new sources of digital information like social media data, open data, and satellite imagery.

Braving this world can be challenging, we know. Creating a data-driven organization can require big changes in culture and process. Some nonprofits, like Crisis Text Line and Watsi, started off boldly by building their own data science teams. But for the many other organizations wondering how to best use data to advance their mission, we’ve found that one ingredient works better than all the software and tech that you can throw at a problem: collaboration.

As a nonprofit dedicated to applying data science for social good, DataKind has run more than 200 projects in collaboration with other nonprofits worldwide by connecting them to teams of volunteer data scientists. What do the most successful ones have in common? Strong collaborations on three levels: with data science experts, within the organization itself, and across the nonprofit sector as a whole.

1. Collaborate with data science experts to define your project. As we often say, finding problems can be harder than finding solutions. ….

2. Collaborate across your organization to “build with, not for.” Our projects follow the principles of human-centered design and the philosophy pioneered in the civic tech world of “design with, not for.” ….

3. Collaborate across your sector to move the needle. Many organizations think about building data science solutions for unique challenges they face, such as predicting the best location for their next field office. However, most of us are fighting common causes shared by many other groups….

By focusing on building strong collaborations on these three levels—with data experts, across your organization, and across your sector—you’ll go from merely talking about big data to making big impact….(More).

A distributed model for internet governance


Global Partners Digital: “Across the world, increased internet adoption has radically altered people’s lives – creating the need for new methods of internet governance that are more effective, flexible, inclusive, and legitimate. Conversations about reforming the internet governance ecosystem are already taking place at the CSTD Working Group on Enhanced Cooperation, and within the wider IGF community.

A new paper by GovLab co-founder and GPD Advisory Board member Stefaan Verhulst – A distributed model for internet governance – seeks to contribute to this evolving debate by proposing a distributed yet coordinated framework for internet governance – one which accommodates existing and emerging decision-making approaches, while also enabling broader participation by a wider range of institutions and actors….(More)”

Shaping space for civic life: Can better design help engage citizens?


Patrick Sisson at Curbed: “…The Assembly Civic Engagement Survey, a new report released yesterday by the Center for Active Design, seeks to understand the connections between the design of public spaces and buildings on public life, and eventually create a toolbox for planners and politicians to make decisions that can help improve civic pride. There’s perhaps an obvious connection between what one might consider a better-designed neighborhood and public perception of government and community, but how to design that neighborhood to directly improve public engagement—especially during an era of low voter engagement and partisan divide—is an important, and unanswered, question….

One of the most striking findings was around park signage. Respondents were shown a series of three signs, ranging from a traditional display of park rules and prohibitions to a more proactive, engaging pictograph that tells parkgoers it’s okay to give high-fives. The survey found the simple switch to more eye-catching, positive, and entertaining signage improved neighborhood pride by 11 percent and boosted the feeling that “the city cares for people in this park” by 9 percent. Similar improvements were found in surveys looking at signage on community centers.

According to Frank, the biggest revelation from the research is how a minimum of effort can make a large impact. On one hand, she says, it doesn’t take a genius to realize that transforming a formerly graffiti-covered vacant lot into a community garden can impact community trust and cohesion.

What sticks out from the study’s findings is how little is really necessary to shift attitudes and improve people’s trust in their neighborhoods and attitudes toward city government and police. Litter turned out to be a huge issue: High levels of trash eroded community pride by 10 percent, trust in police by 5 percent, and trust in local government by 4 percent. When presented with a series of seven things they could improve about their city, including crime, traffic, and noise, 23 percent of respondents chose litter.

Center for Active Design

In short, disorder erodes civic trust. The small things matter, especially when cities are formulating budgets and streetscaping plans and looking at the most effective ways of investing in community improvements….

Center for Active Design

Giving cities direction as well as data

Beyond connecting the dots, Frank wants to give planners rationale for their actions. Telling designers that placing planters in the middle of a street can beautify a neighborhood is one thing; showing that this kind of beautification increases walkability, brings more shoppers to a commercial strip, and ultimately leads to higher sales and tax revenue spurs action and innovation.

Frank gives the example of redesigning the streetscape in front of a police station. The idea of placing planters and benches may seem like a poor use of limited funds, until data and research reveals it’s a cost-effective way to encourage interactions between cops and the community and helps change the image of the department….(More)”

The Age of Customer.gov: Can the Tech that Drives 311 Help Government Deliver an Amazon-like Experience?


Tod Newcombe  at GovTech: “The Digital Communities Special … June 2017 report explores the idea that the tech that drives 311 can help government deliver an Amazon-like experience.

PART 1: 311: FROM A HOTLINE TO A PLATFORM FOR CITIZEN ENGAGEMENT

PART 2: CLOUD 311 POPULARITY GROWS AS CITIES OF ALL SIZES MOVE TO REMOTELY HOSTED CRM

PART 3: THE FUTURE OF CRM AND CUSTOMER SERVICE: LOOK TO BOSTON

PART 4: CRM USE IS GAINING TRACTION IN LOCAL GOVERNMENT — HERE ARE THE NUMBERS TO PROVE IT…(More)”.

Does democracy cause innovation? An empirical test of the popper hypothesis


Yanyan GaoLeizhen ZangAntoine Roth, and Puqu Wang in Research Policy: “Democratic countries produce higher levels of innovation than autocratic ones, but does democratization itself lead to innovation growth either in the short or in the long run? The existing literature has extensively examined the relationship between democracy and growth but seldom explored the effect of democracy on innovation, which might be an important channel through which democracy contributes to economic growth. This article aims to fill this gap and contribute to the long-standing debate on the relationship between democracy and innovation by offering empirical evidence based on a data set covering 156 countries between 1964 and 2010. The results from the difference-in-differences method show that democracy itself has no direct positive effect on innovation measured with patent counts, patent citations and patent originality….(More)”.

 

Towards Crowd-Scale Deliberation


Paper by Mark Klein: “Let us define deliberation as the activity where groups of people (1) identify possible solutions for a problem, (2) evaluate these alternatives, and (3) select the solution(s) that best meet their needs. Deliberation processes have changed little in centuries. Typically, small groups of powerful players craft policies behind closed doors, and then battle to engage wider support for their preferred options. Most people affected by the decisions have at best limited input into defining the solution options. This approach has become increasingly inadequate as the scale and complexity of the problems we face has increased. Many important ideas and perspectives simply do not get incorporated, squandering the opportunity for far superior outcomes. We have the potential to do much better by radically widening the circle of people involved in complex deliberations, moving from “team” scales (tens of participants) to “crowd” scales (hundreds, thousands, or more).

This is because crowd-scale interactions have been shown to produce, in appropriate circumstances, such powerful emergent phenomena as:

  • The long tail: crowd-scale participation enables access to a much greater diversity of ideas than would otherwise be practical: potentially superior solutions “small voices” (the tail of the frequency distribution) have a chance to be heard .
  • Idea synergy: the ability for users to share their creations in a common forum can enable a synergistic explosion of creativity, since people often develop new ideas by forming novel combinations and extensions of ideas that have been put out by others.
  • Many eyes: crowds can produce remarkably high-quality results (e.g. in open source software) by virtue of the fact that there are multiple independent verifications – many eyes continuously checking the shared content for errors and correcting them .
  • Wisdom of the crowds: large groups of (appropriately independent, motivated and informed) contributors can collectively make better judgments than those produced by the individuals that make them up, often exceeding the performance of experts,because their collective judgment cancels out the biases and gaps of the individual members…

Our team has been developing crowd-scale deliberation support technologies that address these three fundamental challenges by enabling:

  • better ideation: helping crowds develop better solution ideas
  • better evaluation: helping crowds evaluate potential solutions more accurately
  • better decision-making: helping crowds select pareto-optimal solutions…(More)”.