Rethinking citizen engagement for an inclusive energy transition


Urban Futures Studio: “In July 2020, we published our new essay ‘What, How and Who? Designing inclusive interactions in the energy transition’ (Bronsvoort, Hoffman and Hajer, 2020). In this essay, we argue that how the interactions between citizens and governments are shaped and enacted, has a large influence on who gets involved and to what extend people feel heard. To apply this approach to cases, we distinguish between three dimensions of interaction:

  • What (the defined object or issue at hand)
  • How (the setting and staging of the interaction)
  • Who (the target groups and protagonists of the process)

Focusing on the issue of form, we argue that processes for interaction between citizens and governments should be designed in a way that is more future oriented, organized over the long term, in closer proximity to citizens and with attention to the powerful role of ‘in-betweeners’ and ‘in-between’ places such as community houses, where people can meet to deliberate on the wide range of possible futures for their neighbourhood. 

Towards a multiplicity of future visions for sustainable cities
The energy transition has major consequences for the way we live, work, move and consume. For such complex transitions, governments need to engage and collaborate with citizens and other stakeholders. Their engagement enriches existing visions on future neighbourhoods, inform local policies and stimulate change. But how do you shape and organize such a participatory process? While governments use a wide range of public participation methods, many researchers have emphasized the limitations of many of these conventional methods with regard to the inclusion of diverse groups of citizens and in bridging discrepancies between government approaches and people’s lived experiences.

Rethinking citizen engagement for an inclusive energy transition
To help rethink citizen engagement, the Urban Futures Studio investigates existing and new approaches to citizen engagement and how they are practised by governments and societal actors. Following our essay research, our next project on citizen engagement includes a study on its relation to experimentation as a novel mode of governance. The goal of this research is to show insights into how citizen engagement manifests itself in the context of experimental governance on the neighbourhood level. By investigating the interactions between citizens, governments and other stakeholders in different types of participatory projects, we aim to gain a better understanding of how citizens are engaged and included in energy transition experiments and how we can improve its level of inclusion.

We use a relational approach of citizen engagement, by which we view participatory processes as collective practices that both shape and are shaped by their ‘matter of concern’, their public and their setting and staging. This view places emphasis on the form and conditions under which the interaction takes place. For example, the initiative of Places of Hope showed that engagement can be organised in diverse ways and can create new collectives….(More)”.

Monitoring Corruption: Can Top-down Monitoring Crowd-Out Grassroots Participation?


Paper by Robert M Gonzalez, Matthew Harvey and Foteini Tzachrista: “Empirical evidence on the effectiveness of grassroots monitoring is mixed. This paper proposes a previously unexplored mechanism that may explain this result. We argue that the presence of credible and effective top-down monitoring alternatives can undermine citizen participation in grassroots monitoring efforts. Building on Olken’s (2009) road-building field experiment in Indonesia; we find a large and robust effect of the participation interventions on missing expenditures in villages without an audit in place. However, this effect vanishes as soon as an audit is simultaneously implemented in the village. We find evidence of crowding-out effects: in government audit villages, individuals are less likely to attend, talk, and actively participate in accountability meetings. They are also significantly less likely to voice general problems, corruption-related problems, and to take serious actions to address these problems. Despite policies promoting joint implementation of top-down and bottom-up interventions, this paper shows that top-down monitoring can undermine rather than complement grassroots efforts….(More)”.

Citizen initiatives facing COVID-19: Due to spontaneous generation or the product of social capital in Mexico City?


UNDP: “Since the COVID-19 pandemic arrived in Mexico, multiple citizen responses[1] have emerged to tackle its impacts: digital aid platforms such as Frena la Curva (Stop the curve) and México Covid19;  groups of makers that design medical and protective equipment; Zapotec indigenous women that teach how to make hand sanitizer at home; public buses that turn into mobile markets; and much more.

There are initiatives that aid 10, 20, 3,000 or more people; initiatives that operate inside a housing unit, a municipality or across the City. Some responses have come from civil society organizations; others from collectives of practitioners or from groups of friends and family; there are even those made out of groups of strangers that the pandemic turned into partners working for the same goal….

Within the plurality of initiatives that have emerged, sometimes, seemingly in a spontaneous way, there is a common denominator: people are reacting in a collaboratively way to the crisis to solve the needs that the pandemic is leaving behind.

Different research studies connect social cohesion and social capital with the response’s capacity of a community in situations of crisis and natural disasters; and with its subsequent recovery. These concepts —derived from sociology— include aspects such as the level of union; relationships and networks; and interaction between people in a community.

This can be seen when, for example, a group of people in a neighborhood gets together to buy groceries for neighbors who have lost their incomes. Also, when a collective of professionals react to the shortages of protective equipment for health workers by creating low-cost prototypes, or when a civil organization collaborates with local authorities to bring water to households that lack access to clean water.

It would seem that a high rate of social capital and social cohesion might ease the rise of the citizen initiatives that aim to tackle the challenges that ensue from the pandemic. These do not come out of nowhere….(More)”.

Covid-19: a watershed moment for collective approaches to community engagement?


Report by Oliver Lough and Kerrie Holloway: “Effective communication and community engagement (CCE) is a critical component of the response to Covid-19 in humanitarian settings. CCE has a vital role to play in supporting affected people to make informed decisions, manage risk, and highlight their evolving needs and priorities.

Awareness of CCE’s centrality to the Covid-19 pandemic is already leading to a surge in funding and interest in humanitarian settings. However, careful thought is required on how to address the new challenges it poses, including reduced access to affected populations (particularly marginalised groups) and more complex coordination environments.

Collective approaches to CCE can add value in the Covid-19 response by ensuring the right actors are working in the right configuration to deliver the best results, reducing duplication while increasing effectiveness. But, to date, attempts at collective CCE have experienced a number of challenges: CCE is yet to be well-integrated into both humanitarian responses and emergency preparedness, and it is not always easy to determine what configuration of approach is the right ‘fit’ for a given crisis.

To strengthen collective approaches to CCE, this briefing note recommends that they must:

  • have well-defined objectives, a clear relationship to the rest of the response and strong links to key decision-making processes;
  • be well-resourced, supported by dedicated staff and funded in ways that support collective action;
  • be inclusive of a wide range of actors, make space for locally-driven, bottom-up approaches and foster a sense of common ownership to ensure buy-in;
  • ensure that affected populations have multiple channels for two-way dialogue that include the most marginalised….(More)”.

A Letter on Justice and Open Debate


Letter in Harpers Magazine signed by 153 prominent artists and intellectuals,: “Our cultural institutions are facing a moment of trial. Powerful protests for racial and social justice are leading to overdue demands for police reform, along with wider calls for greater equality and inclusion across our society, not least in higher education, journalism, philanthropy, and the arts. But this needed reckoning has also intensified a new set of moral attitudes and political commitments that tend to weaken our norms of open debate and toleration of differences in favor of ideological conformity. As we applaud the first development, we also raise our voices against the second. The forces of illiberalism are gaining strength throughout the world and have a powerful ally in Donald Trump, who represents a real threat to democracy. But resistance must not be allowed to harden into its own brand of dogma or coercion—which right-wing demagogues are already exploiting. The democratic inclusion we want can be achieved only if we speak out against the intolerant climate that has set in on all sides.

The free exchange of information and ideas, the lifeblood of a liberal society, is daily becoming more constricted. While we have come to expect this on the radical right, censoriousness is also spreading more widely in our culture: an intolerance of opposing views, a vogue for public shaming and ostracism, and the tendency to dissolve complex policy issues in a blinding moral certainty. We uphold the value of robust and even caustic counter-speech from all quarters. But it is now all too common to hear calls for swift and severe retribution in response to perceived transgressions of speech and thought. More troubling still, institutional leaders, in a spirit of panicked damage control, are delivering hasty and disproportionate punishments instead of considered reforms. Editors are fired for running controversial pieces; books are withdrawn for alleged inauthenticity; journalists are barred from writing on certain topics; professors are investigated for quoting works of literature in class; a researcher is fired for circulating a peer-reviewed academic study; and the heads of organizations are ousted for what are sometimes just clumsy mistakes. Whatever the arguments around each particular incident, the result has been to steadily narrow the boundaries of what can be said without the threat of reprisal. We are already paying the price in greater risk aversion among writers, artists, and journalists who fear for their livelihoods if they depart from the consensus, or even lack sufficient zeal in agreement.

This stifling atmosphere will ultimately harm the most vital causes of our time. The restriction of debate, whether by a repressive government or an intolerant society, invariably hurts those who lack power and makes everyone less capable of democratic participation. The way to defeat bad ideas is by exposure, argument, and persuasion, not by trying to silence or wish them away. We refuse any false choice between justice and freedom, which cannot exist without each other. As writers we need a culture that leaves us room for experimentation, risk taking, and even mistakes. We need to preserve the possibility of good-faith disagreement without dire professional consequences. If we won’t defend the very thing on which our work depends, we shouldn’t expect the public or the state to defend it for us….(More)”.

Are Citizens’ Assemblies the Answer to the Climate Crisis?


Judy Dempsey’s Strategic Europe: “Mathilde Bouyé associate at the Climate Program Of The World Resources Institute: “…the impact of citizens’ deliberation depends on the link to decisionmaking, which varies with each country’s democratic culture. The UK climate assembly informed powerful parliamentary committees, while the French government created a precedent by committing to send the Citizens’ Convention on Climate’s proposals for adoption “without any filter….”

Jan Eichhorn,  Research Director Of D|Part and Senior Lecturer in Social Policy at The University Of Edinburgh: “The climate crisis is so complex that no single action can be the answer to it. However, because of the complexity, formats that can connect otherwise distant actors meaningfully can play a very helpful role. Citizens’ assemblies fit that bill.

If well designed, such assemblies connect expertise with life realities, broaden the horizon of policymakers on what publics may be willing or even excited to consider, and enable publics to learn about options they did not know about. Rather than stoking divisions between people and businesses or between activists and state officials, they can foster common ground and create shared purpose, which is needed to combat comprehensive challenges like the climate crisis….”

Tim Hughes, Director of Involve: “…they are only one way in which people can be—and need to be—involved in decisionmaking. Underpinning citizens’ assemblies are the principles of participation—people being involved in the decisions that affect their lives—and deliberation—people sharing and testing ideas through inclusive and respectful conversations.

It is these principles that we need to build into decisionmaking at all levels of society in order to develop the ideas, energy, and ownership to answer the crisis.”

Mariann Őry,  Head Of The Foreign Desk And Senior Editor At Magyar Hírlap: “Citizens’ initiatives have proven to be effective in reaching a number of goals, but the pressure they can put on stakeholders is not always enough.

It’s not even the most reliable political force: remember that the enthusiasm and momentum of the climate protests has basically vanished since the start of the coronavirus crisis, as if people simply lost interest—though this is surely not the case. A difference can be made on the level of political leaders and, very importantly, on the level of the biggest actors of industry….(More)”.

A Council of Citizens Should Regulate Algorithms


Federica Carugati at Wired: “…A new report by OpenAI suggests we should create external auditing bodies to evaluate the societal impact of algorithm-based decisions. But the report does not specify what such bodies should look like.

We don’t know how to regulate algorithms, because their application to societal problems involves a fundamental incongruity. Algorithms follow logical rules in order to optimize for a given outcome. Public policy is all a matter of trade-offs: optimizing for some groups in society necessarily makes others worse off.

Resolving social trade-offs requires that many different voices be heard. This may sound radical, but it is in fact the original lesson of democracy: Citizens should have a say. We don’t know how to regulate algorithms, because we have become shockingly bad at citizen governance.

Is citizen governance feasible today? Sure, it is. We know from social scientists that a diverse group of people can make very good decisions. We also know from a number of recent experiments that citizens can be called upon to make decisions on very tough policy issues, including climate change, and even to shape constitutions. Finally, we can draw from the past for inspiration on how to actually build citizen-run institutions.

The ancient Athenians—the citizens of the world’s first large-scale experiment in democracy—built an entire society on the principle of citizen governance. One institution stands out for our purposes: the Council of Five Hundred, a deliberative body in charge of all decisionmaking, from war to state finance to entertainment. Every year, 50 citizens from each of the 10 tribes were selected by lot to serve. Selection occurred among those that had not served the year before and had not already served twice.

These simple organizational rules facilitated broad participation, knowledge aggregation, and citizen learning. First, because the term was limited and could not be iterated more than twice, over time a broad section of the population—rich and poor, educated and not—participated in decisionmaking. Second, because the council represented the whole population (each tribe integrated three different geographic constituencies), it could draw upon the diverse knowledge of its members. Third, at the end of their mandate, councillors returned home with a body of knowledge about the affairs of their city that they could share with their families, friends, and coworkers, some of whom already served and some who soon would. Certainly, the Athenians did not follow through on their commitment to inclusion. As a result, many people’s voices went unheard, including those of women, foreigners, and slaves. But we don’t need to follow the Athenian example on this front.

A citizen council for algorithms modeled on the Athenian example would represent the entire American citizen population. We already do this with juries (although it is possible that, when decisions affect a specific constituency, a better fit with the actual polity might be required). Citizens’ deliberations would be informed by agency self-assessments and algorithmic impact statements for decision systems used by government agencies, and internal auditing reports for industry, as well as reports from investigative journalists and civil society activists, whenever available. Ideally, the council would act as an authoritative body or as an advisory board to an existing regulatory agency….(More)”.

The Data Assembly


Press Release: “The Governance Lab (The GovLab), an action research center at New York University Tandon School of Engineering, with the support of the Henry Luce Foundation, announced the creation of The Data Assembly. Beginning in New York City, the effort will explore how communities perceive the risks and benefits of data re-use for COVID-19. Understanding that policymakers often lack information about the concerns of different stakeholders, The Data Assembly’s deliberations will inform the creation of a responsible data re-use framework to guide the use of data and technology at the city and state level to fight COVID-19’s many consequences.

The Data Assembly will hold deliberations with civil rights organizations, key data holders and policymakers, and the public at large. Consultations with these stakeholders will take place through a series of remote engagements, including surveys and an online town hall meeting. This work will allow the project to consider the perspectives of people from different strata of society and how they might exercise some control over the flow of data.

After the completion of these data re-use deliberations, The Data Assembly will create a path forward for using data responsibly to solve public challenges. The first phases of the project will commence in New York City, seeking to engage with city residents and their leaders on data governance issues. 

“Data is increasingly the primary format for sharing information to understand crises and plan recovery efforts; empowering everyone to better understand how data is collected and how it should be used is paramount,” said Adrienne Schmoeker, Director of Civic Engagement & Strategy and Deputy Chief Analytics Officer at the NYC Mayor’s Office of Data Analytics. “We look forward to learning from the insights gathered by the GovLab through The Data Assembly work they are conducting in New York City.”…(More)”.

The practice of democracy: A selection of civic engagement initiatives


Study by the European Parliament Research Service: “Public powers are currently facing extraordinary challenges, from finding ways to revive economic growth without damaging the environment, to managing a global health crisis, combating inequality and securing peace. In the coming decades, public regulators, and with them academics, civil society actors and corporate powers, will confront another dilemma that is fast becoming a clear and present challenge. This is whether to protect the current structures of democratic governance,despite the widespread perception of their inefficiency,or adapt them to fast-changing scenarios (but, in doing so, take the risk of further weakening democracy).

The picture is blurred, with diverging trends. On the one hand, the classic interest-representation model is under strain. Low voter turnouts, rising populist (or anti-establishment) political movements and widespread discontent towards public institutions are stress-testing the foundations of democratic systems. Democracy, ever-louder voices argue, is a mere chimera, and citizens have little meaningful impact on the public decision-making process. Therefore, critics suggest, alternatives to the democratic model must be considered if countries are to navigate future challenges. However, the reality is more complex. Indeed, the decay of democratic values is unambiguously rejected by the birth of new grassroots movements, evidenced by record-speed civic mobilisation (especially among the young) and sustained by widespread street protest. Examined more closely, these events show that global demand for participation is alive and kicking.

The clash between these two opposing trends raises a number of questions that policy-makers and analysts must answer. First, will new, hybrid, forms of democratic participation replace classic representation systems? Second, amid transformative processes, how will power-roles be redistributed? A third set of questions looks at what is driving the transformation of democratic systems. As the venues of political discussion and interaction move from town halls and meeting rooms to online forums, it becomes critical to understand whether innovative democratic practices will be implemented almost exclusively through impersonal, ascetic, digital platforms; or, whether civic engagement will still be nurtured through in-person, local forums built to encourage debate.

This study begins by looking at the latest developments in the academic and institutional debates on democratic participation and civic engagement. Contributing to the crisis of traditional democratic models are political apathy and declining trust in political institutions, changes in methods of producing and sharing knowledge, and the pervasive nature of technology. How are public institutions reacting to these disruptive changes? The central part of this study examines a sample of initiatives trialled by public administrations (local, national and supranational) to engage citizens in policy-making. These initiatives are categorised by three criteria: first, the depth and complexity of cooperation between public structures and private actors; second, the design of procedures and structures of participation; and,third, the level of politicisation of the consultations, as well as the attractiveness of certain topics compared with others.

This analysis is intended to contribute to the on-going debate on the democratisation of the European Union (EU). The planned Conference on the Future of Europe, the recent reform of the European Citizens’ Initiative, and on-going debates on how to improve the transparency of EU decision-making are all designed to revive the civic spirit of the European public. These efforts notwithstanding, severe political, economic and societal challenges are jeopardising the very ideological foundations of the Union. The on-going coronavirus pandemic has placed the EU’s effectiveness under scrutiny once again. By appraising and applying methods tested by public sector institutions to engage citizens in policy-making, the EU could boost its chances of accomplishing its political mandate with success….(More)”

Toward Inclusive Urban Technology


Report by Denise Linn Riedl: “Our cities are changing at an incredible pace. The technology being deployed on our sidewalks and streetlights has the potential to improve mobility, sustainability, connectivity, and city services.

Public value and public inclusion in this change, however, are not inevitable. Depending on how these technologies are deployed, they have the potential to increase inequities and distrust as much as they can create responsive government services.

Recognizing this tension, an initial coalition of local practitioners began collaborating in 2019 with the support of the Benton Institute for Broadband & Society. We combined knowledge of and personal experience with local governments to tackle a common question: What does procedural justice look like when cities deploy new technology?

This guide is meant for any local worker—inside or outside of government—who is helping to plan or implement technological change in their community. It’s a collection of experiences, cases, and best practices that we hope will be valuable and will make projects stronger, more sustainable, and more inclusive….(More)”.