Do you trust your fellow citizens more than your leaders?

Curated on Posted on by Stefaan Verhulst

Domhnall O’Sullivan at swissinfo.ch:” “Voting up to four times a year, as the Swiss do, is a nice democratic right, but it also means keeping up with a lot of topics.

Usually this means following the media, talking to family and friends, watching what political parties and campaigners are saying, and wading through information sent out by authorities before vote day.

Last week, in advance of the next national ballot on February 9, 21,000 voters in the town of Sion got something new in the post: an informational sheet, drafted by a group of 20 randomly selected locals, giving a citizen’s take on what’s at stake.

The document, written by the citizen panel over two weekends last November, is the first output of ‘demoscan’: a project aiming to spur participation in a country where turnout rates are low and electoral issues sometimes complex.

On the front side, the issue (a proposed increase in the building of social housing) is presented in eight key points, listed in order of perceived importance; on the back, there are three arguments for and three arguments against the proposal.

At first reading, it’s not clear how different or more digestible the information is compared with what’s sent out by federal authorities, aside from the fact that unlike in the government’s package, there is no recommendation on how to vote. (Official materials include the position of parliament and government on each issue).

Demoscan project leader Nenad Stojanović says however that the main added value is that the document presents a “filtering” and “prioritising” of information – ultimately giving an overview of the most pertinent points as seen through the eyes of 20 “normal” citizens.

He also reckons that the process was as important as the output.

By selecting the participants randomly and representatively, the project included social groups not normally involved in the political debate, he says. Four days of research and deliberation were like a “democracy school”, teaching them about the functioning of previously distant institutions….(More)”.

How does participating in a deliberative citizens panel on healthcare priority setting influence the views of participants?

Curated on Posted on by Stefaan Verhulst

Paper by Vivian Reckers-Droog et al: “A deliberative citizens panel was held to obtain insight into criteria considered relevant for healthcare priority setting in the Netherlands. Our aim was to examine whether and how panel participation influenced participants’ views on this topic. Participants (n = 24) deliberated on eight reimbursement cases in September and October, 2017. Using Q methodology, we identified three distinct viewpoints before (T0) and after (T1) panel participation. At T0, viewpoint 1 emphasised that access to healthcare is a right and that prioritisation should be based solely on patients’ needs. Viewpoint 2 acknowledged scarcity of resources and emphasised the importance of treatment-related health gains. Viewpoint 3 focused on helping those in need, favouring younger patients, patients with a family, and treating diseases that heavily burden the families of patients. At T1, viewpoint 1 had become less opposed to prioritisation and more considerate of costs. Viewpoint 2 supported out-of-pocket payments more strongly. A new viewpoint 3 emerged that emphasised the importance of cost-effectiveness and that prioritisation should consider patient characteristics, such as their age. Participants’ views partly remained stable, specifically regarding equal access and prioritisation based on need and health gains. Notable changes concerned increased support for prioritisation, consideration of costs, and cost-effectiveness. Further research into the effects of deliberative methods is required to better understand how they may contribute to the legitimacy of and public support for allocation decisions in healthcare….(More)”.

Online Deliberation: Design, Research, and Practice.

Curated on Posted on by Stefaan Verhulst

Book edited by Todd Davis and Seeta Pena Gangadharan: “Can new technology enhance local, national, and global democracy? Online Deliberation is the first book that attempts to sample the full range of work on online deliberation, forging new connections between academic research, web designers, and practitioners.
Since the most exciting innovations in deliberation have occurred outside of traditional institutions, and those involved have often worked in relative isolation from each other, research conducted on this growing field has to this point neglected the full perspective of online participation. This volume, an essential read for those working at the crossroads of computer and social science, illuminates the collaborative world of deliberation by examining diverse clusters of Internet communities….(More)”.

Belgium’s experiment in permanent forms of deliberative democracy

Curated on Posted on by Stefaan Verhulst

Article by Min Reuchamps: In December 2019, the parliament of the Region of Brussels in Belgium amended its internal regulations to allow the formation of ‘deliberative committees’ composed of a mixture of members of the Regional Parliament and randomly selected citizens. This initiative follows innovative experiences in the German-speaking Community of Belgium, known as Ostbelgien, and the city of Madrid in establishing permanent forums of deliberative democracy earlier in 2019. Ostbelgien is now experiencing its first cycle of deliberations, whereas the Madrid forum has been short-lived after having been cancelled, after two meetings, by the new governing coalition of the city.

The experimentation in establishing permanent forums for direct citizen involvement constitutes an advance from hitherto deliberative processes which were one-off experiments, i.e. non-permanent procedures. The relatively large size of the Brussels Region, with over 1 200 000 inhabitants, means that the lessons will be key in understanding the opportunities and risks of ‘deliberative committees’ and their potential scalability….

Under the new rules, the Regional Parliament can setup a parliamentary committee composed of 15 (12 in the Cocof) parliamentarians and 45 (36 in the Cocof) citizens to draft recommendations on a given issue. Any inhabitant in Brussels who has attained 16 years of age has the chance to have a direct say in matters falling under the jurisdiction of the Brussels Regional Parliament and the Cocof. The citizen representatives will be drawn by lot in two steps:

  • A first draw among the whole population, so that every inhabitant has the same chance to be invited via a formal invitation letter from the Parliament;
  • A second draw among all the persons who have responded positively to the invitation by means of a sampling method following criteria to ensure a diverse and representative selection, at least in terms of gender, age, official languages of the Brussels-Capital Region, geographical distribution and level of education.

The participating parliamentarians will be the members of the standing parliamentary committee that covers the topic under deliberation. In the regional parliament, each standing committee is made up of 15 members (including both Dutch- and French-speakers), and in the Cocof Parliament, each standing committee is made of 12 members (only French-speakers)….(More)”.

Experimenting with Public Engagement Platforms in Local Government

Curated on Posted on by Stefaan Verhulst

Paper by Seongkyung Cho et al: “Cities are venues for experimentation with technology (e.g., smart cities) and democratic governance. At the intersection of both trends is the emergence of new online platforms for citizen engagement. There is little evidence to date on the extent to which these are being used or the characteristics associated with adopters at the leading edge. With rich data on civic engagement and innovation from a 2016 International City/County Management Association (ICMA) survey, we explore platform use in U.S. local governments and relationships with offline civic engagement, innovation, and local characteristics. We find that use of online participatory platforms is associated with offline participation, goals for civic engagement, and city size, rather than evidence that this is related to a more general orientation toward innovation….(More)”.

Pocket Democracy: Developing a User-Friendly App for Following Local Politics

Curated on Posted on by Stefaan Verhulst

Paper by Jenny Lindholm & Janne Berg: “Democratic innovations have been suggested as one way of increasing public participation in political processes. Civic technology may provide resources for improving transparency, publicity, and accountability in political processes. This paper is about the development of a smartphone application that provides users with information on municipal politics and representatives. We develop the application using a user-centered design approach. Thus, we establish its functions by hearing the end-users and considering their goals in the design process. We conducted three focus groups to find out what features end-users would like to see in an app. Six features were present in all three focus group discussions: receiving information, expressing opinions, creating/answering polls, receiving notifications, following issues and receiving emergency messages….(More)”.

Icelandic Citizen Engagement Tool Offers Tips for U.S.

Curated on Posted on by Stefaan Verhulst

Zack Quaintance at Government Technology: “The world of online discourse was vastly different one decade ago. This was before foreign election meddling, before social media execs were questioned by Congress, and before fighting with cantankerous uncles became an online trope. The world was perhaps more naïve, with a wide-eyed belief in some circles that Internet forums would amplify the voiceless within democracy.

This was the world in which Róbert Bjarnason and his collaborators lived. Based in Iceland, Bjarnason and his team developed a platform in 2010 for digital democracy. It was called Shadow Parliament, and its aim was simply to connect Iceland’s people with its governmental leadership. The platform launched one morning that year, with a comments section for debate. By evening, two users were locked in a deeply personal argument.

“We just looked at each other and thought, this is not going to be too much fun,” Bjarnason recalled recently. “We had just created one more platform for people to argue on.”

Sure, the engagement level was quite high, bringing furious users back to the site repeatedly to launch vitriol, but Shadow Parliament was not fostering the helpful discourse for which it was designed. So, developers scrapped it, pulling from the wreckage lessons to inform future work.

Bjarnason and team, officially a nonprofit called Citizens Foundation, worked for roughly a year, and, eventually, a new platform called Better Reykjavik was born. Better Reykjavik had key differences, chief among them a new debate system with simple tweaks: Citizens must list arguments for and against ideas, and instead of replying to each other directly, they can only down-vote things with which they disagree. This is a design that essentially forces users to create standalone points, rather than volley combative responses at one another, threaded in the fashion of Facebook or Twitter.

“With this framing of it,” Bjarnason said, “we’re not asking people to write the first comment they think of. We’re actually asking people to evaluate the idea.”

One tradeoff is that fury has proven itself to be an incredible driver of traffic, and the site loses that. But what the platform sacrifices in irate engagement, it gains in thoughtful debate. It’s essentially trading anger clicks for coherent discourse, and it’s seen tremendous success within Iceland — where some municipalities report 20 percent citizen usage — as well as throughout the international community, primarily in Europe. All told, Citizens Foundation has now built like-minded projects in 20 countries. And now, it is starting to build platforms for communities in the U.S….(More)”.

Bridging the Elite-Grassroots Divide Among Anticorruption Activists

Curated on Posted on by Stefaan Verhulst

Abigail Bellows at the Carnegie Endowment for International Peace: “Corruption-fueled political change is occurring at a historic rate—but is not necessarily producing the desired systemic reforms. There are many reasons for this, but one is the dramatic dissipation of public momentum after a transition. In countries like Armenia, the surge in civic participation that generated 2018’s Velvet Revolution largely evaporated after the new government assumed power. That sort of civic demobilization makes it difficult for government reformers, facing stubbornly entrenched interests, to enact a transformative agenda.

The dynamics in Armenia reflect a trend across the anticorruption landscape, which is also echoed in other sectors. As the field has become more professionalized, anticorruption nongovernment organizations (NGOs) have developed the legal and technical expertise to serve as excellent counterparts/watchdogs for government. Yet this strength can also be a hurdle when it comes to building credibility with the everyday people they seek to represent. The result is a disconnect between elite and grassroots actors, which is problematic at multiple levels:

  • Technocratic NGOs lack the “people power” to advance their policy recommendations and are exposed to attack as illegitimate or foreign-sponsored.
  • Grassroots networks struggle to turn protest energy into targeted demands and lasting reform, which can leave citizens frustrated and disillusioned about democracy itself.
  • Government reformers lack the sustained popular mandate to deliver on the ambitious agenda they promised, leaving them politically vulnerable to the next convulsion of public anger at corruption.

Two strategies can help civil society address this challenge. First, organizations can seek to hybridize, with in-house capacities for both policy analysis and mass mobilization. Alternatively, organizations can build formal or informal coalitions between groups operating at the elite and grassroots levels, respectively. Both strategies pose challenges: learning new skills, weaving together distinct organizational cultures and methodologies, and defining demands that are both technically sound and publicly appealing. In many instances, coalition-building will be an easier road given it does not require altering internal organizational and personnel structures. Political windows-of-opportunity on anticorruption may lend urgency to this difficult task and help crystallize what both sides have to gain from increased partnership….(More)“.

‘Come together?’ Citizens and civil servants dialogue and trust

Curated on Posted on by Stefaan Verhulst

Paper by Cecilia Güemes and Jorge Resina: “Trust is a key element in the co‐creation of solution for public problems. Working together is a gradual learning exercise that helps to shape emotions and attitudes and to create the foundations of trust. However, little is known about how institutions can promote trust. With the intention of going deeper into the subject, this paper focuses on a local experience in Spain: Madrid Escucha, a City Council initiative aimed at stimulating dialogue between officials and citizens around projects to improve city life. Three are our questions: who participate in these spaces, how the interactions are, and what advances are achieved. Based on qualitative research, empirical findings confirm a biased participation in this kind of scenarios as well as the presence of prejudices on both sides, an interaction characterised by initial idealism followed by discouragement and a possible readjustment, and a final satisfaction with the process even when results are not successful….(More)”.

Engaging citizens in determining the appropriate conditions and purposes for re-using Health Data

Curated on Posted on by Stefaan Verhulst

Beth Noveck at The GovLab: “…The term, big health data, refers to the ability to gather and analyze vast quantities of online information about health, wellness and lifestyle. It includes not only our medical records but data from apps that track what we buy, how often we exercise and how well we sleep, among many other things. It provides an ocean of information about how healthy or ill we are, and unsurprisingly, doctors, medical researchers, healthcare organizations, insurance companies and governments are keen to get access to it. Should they be allowed to?

It’s a huge question, and AARP is partnering with GovLab to learn what older Americans think about it. AARP is a non-profit organization — the largest in the nation and the world — dedicated to empowering Americans to choose how they live as they age. In 2018 it had more than 38 million members. It is a key voice in policymaking in the United States, because it represents the views of people aged over 50 in this country.

From today, AARP and the GovLab are using the Internet to capture what AARP members feel are the most urgent issues confronting them to try to discover what worries people most: the use of big health data or the failure to use it.

The answers are not simple. On the one hand, increasing the use and sharing of data could enable doctors to make better diagnoses and interventions to prevent disease and make us healthier. It could lead medical researchers to find cures faster, while the creation of health data businesses could strengthen the economy.

On the other hand, the collection, sharing, and use of big health data could reveal sensitive personal information over which we have little control. This data could be sold without our consent, and be used by entities for surveillance or discrimination, rather than to promote well-being….(More)”.