Open government and citizen engagement: From theory to action

Curated on Posted on by Stefaan Verhulst

Camilo Romero Galeano at apolitical: “…According to the 2016 Corruption Perception Index analysing the behaviour of 178 countries, 69% of countries evaluated again raised the alarm about what has been referred to as “the cancer of the public service”.

The scandals of misappropriation of public funds, illicit enrichment of public officials, the slippery labyrinths of procurement and all kinds of practices that challenge ethics in the public service are daily news around the world.

Colombia and the department of Nariño suffer from the same problems. Bad practices of traditional politics and chiefdoms have ended up destroying the trust that citizens once had in political institutions. Corruption and its devastating effects always end up undermining people’s dignity.

With this as the current state of affairs, and in our capacity as a subnational government, we have designed hand in hand with the citizens of Nariño a new government program. It  is based on an approach to innovation called “New Government” that relies on three pillars: open government; social innovation; and collaborative economy.

The new program has been endorsed by more than 300,000 voters and subsequently concretised in our roadmap for the territory: “Nariño heart of the World”. The creation of this policy document brought together 31,700 participants and involved travelling around the 13 subregions that compose the 64 municipalities in Nariño.

In this way, citizen participation has become an essential tool in the fight against corruption.

Our open government strategy is called GANA — Gobierno Abierto de Nariño (in English, “Win — Open Government of Nariño”). The strategy takes a step forward in ensuring cabinet officials become transparent and publicly declare private assets. Citizens can now find out the financial conditions in which public officials begin and finish their administrative periods. Each one of us….(More)”

Living Labs As A Collaborative Framework For Changing Perceptions And Goals

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Co-Val: “In the… ‘Report on cross-country comparison on existing innovation and living labs’, Lars Fuglsang and Anne Vorre Hansen from Roskilde University describe various applications of living labs to decision-making. The basic two examples are living labs as a collaborative framework for changing perceptions and goals and living labs as an ecosystem for policy innovation.

Living labs can involve a change in mindset and goals as expressed in one paper on public sector innovation labs (Carstensen & Bason, 2012). Carstensen and Bason (2012) report the important story of the Danish Mindlab (2002-2018) – a cross-governmental innovation lab involving public sector organisations, citizens and businesses in creating new solutions for society. They argue that innovation labs are designed to foster collaboration since labs are platforms where multiple stakeholders can engage in interaction, dialogue, and development activities.  Innovation needs a different approach than everyday activities and a change in mindset and culture shift of employees towards thinking more systematically about innovation. Mindlab’s methodologies are anchored in design thinking, qualitative research and policy development, with the aim of capturing the subjective reality experienced by both citizens and businesses in the development of new solutions. Carstensen and Bason (2012) list the following key principles of Mindlab: take charge of on-going renewal, maintain top management backing, create professional empathy, insist on collaboration, do – don’t just think, recruit and develop likeable people, don’t be too big, communicate.

Also, Buhr et al. (2016) show how living labs can be important for developing and implementing collective goals and creating new opportunities for citizens to influence public affairs. They describe two cases in two suburban areas (located in Sweden and Finland), where the living lab approach was used to improve the feeling of belonging in a community. In one of the two suburbs studied, a living lab approach was used to change the lightning on a pathway that seemed unsafe; and in the other case, a living lab approach was used to strengthen the social community by renovating a kiosk and organizing varied activities for the citizens. Both living labs motivated the residents to work on societal goals for sustainability and choose solutions. The study indicates that a living lab approach can be used for gaining support for change and thereby increasing the citizens’ appreciation of a local area. Further, living labs may give citizens a feeling that they are being listened to. Living labs can thus create opportunities for citizens to develop the city together with municipal policy-makers and other stakeholders and enable policy-makers to respond to the expressed needs of the citizens….(More)”

Collab: A new digital tool for community participation

Curated on Posted on by Stefaan Verhulst

Sidewalk Labs: “The long-term success of a neighborhood is predicated on its community members feeling a sense of ownership and belonging — of believing that, together, they are the stewards of their community. But it’s increasingly rare for 21st century city residents to join in the shared project of shaping their neighborhoods. Stop to consider: when was the last time you attended a community meeting? Volunteered at a neighborhood charity? Called your local representative? For many of us, the answer is never.

While there are many reasons for this decline in civic participation, one contributing factor is transparency. It’s not always clear how input will be used or if the organizations charged with community decisions are able to receive and act on that feedback. Another factor is that people may not always feel they are sufficiently knowledgeable on certain issues to meaningfully contribute.

To help address these challenges, governments and companies around the world have begun building tools that leverage technology to make participation more informed, transparent, and relevant to people’s daily lives.

The City of Barcelona is at the forefront of this trend, having created Decidim, an open-source digital tool inspired by social media that keeps residents up to date on processes and garners their input (the tool has since spread globally). The City of Bologna recently launched an Office of Civic Imaginationdesigned specifically to build greater participation through regulation, engagement labs throughout the city, and digital tools. Startups are also getting into the mix, such as Neighborland, which offers a customizable platform for engagement between city planners and communities. And some communities have even started creating their own tools, such as YouthScore, which allows youth to rate their neighborhoods based on their youth friendliness.

These examples are part of a promising trajectory towards inclusive digital participation that could enable people to engage with and enhance the places where they live, work, and visit. We’re excited by the idea of a future where community members can easily influence the decisions, spaces, and technologies that impact them — and where decision-making entities can be even more responsive to community input.

Our hope is that these tools kickstart a virtuous cycle: the more community members feel empowered to shape their communities, the more they will participate. The more they participate, the more decision-makers can be enabled to be more inclusive and responsive to community voices, inspiring more community members to participate. And so on.

As Barcelona, Bologna, and Neighborland show, there are many different ways that digital tools — in coordination with strong in-person and more traditional approaches — can unlock civic participation. One promising approach is leveraging technology to bring transparency into processes and decision points that could allow community members to better understand the issues at hand, provide input, and, hopefully, feel satisfied that their voices have been heard. What’s more, we believe that by providing community members with an informed, nuanced understanding of the required trade-offs of a decision, digital tools could even encourage more decisions that put collective good ahead of individual interests.

So we decided to create a prototype — one small contribution towards a more civically-engaged urban future.

Creating Collab

As a first step, we partnered with Digital Public Square, a Toronto-based non-profit that works globally to rethink and redesign how to leverage technology to support communities. Together, we came up with the idea for Collab, a digital tool that could support communities hoping to increase participation and make more inclusive, collaborative decisions….(More)”.

Pitfalls of Aiming to Empower the Bottom from the Top: The Case of Philippine Participatory Budgeting

Curated on Posted on by Stefaan Verhulst

Paper by Joy Aceron: “… explains why and how a reform program that opened up spaces for participatory budgeting was ultimately unable to result in pro-citizen power shifts that transformed governance. The study reviews the design and implementation of Bottom-Up Budgeting (BuB), the nationwide participatory budgeting (PB) program in the Philippines, which ran from 2012 to 2016 under the Benigno Aquino government. The findings underscore the importance of institutional design to participatory governance reforms. BuB’s goal was to transform local government by providing more space for civil society organizations (CSOs) to co-identify projects with the government and to take part in the budgeting process, but it did not strengthen CSO or grassroots capacity to hold their Local Government Units (LGUs) accountable.

The BuB design had features that delivered positive gains towards citizen empowerment, including: (1) providing equal seats for CSOs in the Local Poverty Reduction Action Team (LPRAT), which are formally mandated to select proposed projects (in contrast to the pre-existing Local Development Councils (LDCs), which have only 25 percent CSO representation); (2) CSOs identified their LPRAT representatives themselves (as opposed to local chief executives choosing CSO representatives, as in the LDCs); and (3) LGUs were mandated to follow participatory requirements to receive additional funding. However, several aspects of the institutional design shifted power from local governments to the central government. This had a “centralizing effect”…

This study argues that because of these design problems, BuB fell short in achieving its main political reform agenda of empowering the grassroots—particularly in enabling downward accountability that could have enabled lasting pro-citizen power shifts. It did not empower local civil society and citizens to become a countervailing force vis-à-vis local politicians in fiscal governance. BuB is a case of a reform that provided a procedural mechanism for civil society input into national agency decisions but was unable to improve government responsiveness. It provided civil society with ‘voice’, but was constrained in enabling ‘teeth’. Jonathan Fox (2014) refers to “voice” as citizen inputs, feedback and action, while “teeth” refer to the capacity of the state to respond to voice.

Finally, the paper echoes the results of other studies which find that PB programs become successful when complemented by other institutional and state democratic capacity-building reforms and when they are part of a broader progressive change agenda. The BuB experience suggests that to bolster citizen oversight, it is essential to invest sufficient support and resources in citizen empowerment and in creating an enabling environment for citizen oversight….(More)”.

Echo Chambers May Not Be as Dangerous as You Think, New Study Finds

Curated on Posted on by Stefaan Verhulst

News Release: “In the wake of the 2016 American presidential election, western media outlets have become almost obsessed with echo chambers. With headlines like “Echo Chambers are Dangerous” and “Are You in a Social Media Echo Chamber?,” news media consumers have been inundated by articles discussing the problems with spending most of one’s time around likeminded people.

But are social bubbles really all that bad? Perhaps not.

A new study from the Annenberg School for Communication at the University of Pennsylvania and the School of Media and Public Affairs at George Washington University, published today in the Proceedings of the National Academy of Sciences, shows that collective intelligence — peer learning within social networks — can increase belief accuracy even in politically homogenous groups.

“Previous research showed that social information processing could work in mixed groups,” says lead author and Annenberg alum Joshua Becker (Ph.D. ’18), who is currently a postdoctoral fellow at Northwestern University’s Kellogg School of Management. “But theories of political polarization argued that social influence within homogenous groups should only amplify existing biases.”

It’s easy to imagine that networked collective intelligence would work when you’re asking people neutral questions, such as how many jelly beans are in a jar. But what about probing hot button political topics? Because people are more likely to adjust the facts of the world to match their beliefs than vice versa, prior theories claimed that a group of people who agree politically would be unable to use collective reasoning to arrive at a factual answer if it challenges their beliefs.

“Earlier this year, we showed that when Democrats and Republicans interact with each other within properly designed social media networks, it can eliminate polarization and improve both groups’ understanding of contentious issues such as climate change,” says senior author Damon Centola, Associate Professor of Communication at the Annenberg School. “Remarkably, our new findings show that properly designed social media networks can even lead to improved understanding of contentious topics within echo chambers.”

Becker and colleagues devised an experiment in which participants answered fact-based questions that stir up political leanings, like “How much did unemployment change during Barack Obama’s presidential administration?” or “How much has the number of undocumented immigrants changed in the last 10 years?” Participants were placed in groups of only Republicans or only Democrats and given the opportunity to change their responses based on the other group members’ answers.

The results show that individual beliefs in homogenous groups became 35% more accurate after participants exchanged information with one another. And although people’s beliefs became more similar to their own party members, they also became more similar to members of the other political party, even without any between-group exchange. This means that even in homogenous groups — or echo chambers — social influence increases factual accuracy and decreases polarization.

“Our results cast doubt on some of the gravest concerns about the role of echo chambers in contemporary democracy,” says co-author Ethan Porter, Assistant Professor of Media and Public Affairs at George Washington University. “When it comes to factual matters, political echo chambers need not necessarily reduce accuracy or increase polarization. Indeed, we find them doing the opposite….(More)… (Full Paper: “The Wisdom of Partisan Crowds“)

A Smart City Stakeholder Classification Model

Curated on Posted on by Stefaan Verhulst

Paper by Anthea Van der Hoogen, Brenda Scholtz and Andre Calitz: “Cities globally are facing an increasing forecasted citizen growth for the next decade. It has therefore become a necessity for cities to address their initiatives in smarter ways to overcome the challenges of possible extinction of resources. Cities in South Africa are trying to involve stakeholders to help address these challenges. Stakeholders are an important component in any smart city initiatives. The purpose of this paper is to report on a review of existing literature related to smart cities, and to propose a Smart City Stakeholder Classification Model. The common dimensions of smart cities are identified and the roles of the various stakeholders are classified according to these dimensions in the model. Nine common dimensions and related factors were identified through an analysis of existing frameworks for smart cities. The model was then used to identify and classify the stakeholders participating in two smart city projects in the Eastern Cape province of South Africa….(More)”.

Surround Sound

Curated on Posted on by Stefaan Verhulst

Report by the Public Affairs Council: “Millions of citizens and thousands of organizations contact Congress each year to urge Senators and House members to vote for or against legislation. Countless others weigh in with federal agencies on regulatory issues ranging from healthcare to livestock grazing rights. Congressional and federal agency personnel are inundated with input. So how do staff know what to believe? Who do they trust? And which methods of communicating with government seem to be most effective? To find out, the Public Affairs Council teamed up with Morning Consult in an online survey of 173 congressional and federal employees. Participants were asked for their views on social media, fake news, influential methods of communication and trusted sources of policy information.

When asked to compare the effectiveness of different advocacy techniques, congressional staff rate personal visits to Washington, D.C., (83%) or district offices (81%), and think tank reports (81%) at the top of the list. Grassroots advocacy techniques such as emails, phone calls and postal mail campaigns also score above 75% for effectiveness.

Traditional in-person visits from lobbyists are considered effective by a strong majority (75%), as are town halls (73%) and lobby days (72%). Of the 13 options considered, the lowest score goes to social media posts, which are still rated effective by 57% of survey participants.

Despite their unpopularity with the general public, corporate CEOs are an asset when it comes to getting meetings scheduled with members of Congress. Eighty-three percent (83%) of congressional staffers say their boss would likely meet with a CEO from their district or state when that executive comes to Washington, D.C., compared with only 7% who say their boss would be unlikely to take the meeting….(More)”.

Belgium’s democratic experiment

Curated on Posted on by Stefaan Verhulst

David van Reybrouck in Politico: “Those looking for a solution to the wave of anger and distrust sweeping Western democracies should have a look at an experiment in European democracy taking place in a small region in eastern Belgium.

Starting in September, the parliament representing the German-speaking region of Belgium will hand some of its powers to a citizens’ assembly drafted by lot. It’ll be the first time a political institution creates a permanent structure to involve citizens in political decision making.

It’s a move Belgian media has rightly hailed as “historic.” I was in parliament the night MPs from all six parties moved past ideological differences to endorse the bill. It was a courageous move, a sign to other politicians — who tend to see their voters as a threat rather than a resource — that citizens should be trusted, not feared, or “spun.”

Nowhere else in the world will everyday citizens be so consistently involved in shaping the future of their community. In times of massive, widespread distrust of party politics, German-speaking Belgians will be empowered to put the issues they care about on the agenda, to discuss potential solutions, and to monitor the follow-up of their recommendations as they pass through parliament and government. Politicians, in turn, will be able to tap independent citizens’ panels to deliberate over thorny political issues.

This experiment is happening on a small scale: Belgium’s German-speaking community, the country’s third linguistic region, is the smallest federal entity in Europe. But its powers are comparable with those of Scotland or the German province of North Rhine-Westphalia, and the lessons of its experiment with a “people’s senate” will have implications for democrats across Europe….(More)”.

Reconnecting citizens with EU decision-making is possible – and needs to happen now

Curated on Posted on by Stefaan Verhulst

Opinion piece by Anthony Zacharzewski: “Maybe it’s the Brexit effect, or perhaps the memories of the great recession are fading, but in poll after poll, Europe’s citizens are saying that they feel more European and strongly supportive of EU membership. …

While sighs of relief can be heard from Schuman to Strasbourg, after a decade where the EU has bounced from crisis to crisis, the new Parliament and Commission will inherit a fragile and fractious Europe this year. One of their most important tasks will immediately be to connect EU citizens more closely to the institutions and their decision making….

The new European Commission and Parliament have the chance to change that, by adopting an ambitious open government agenda that puts citizen participation in decision making at its heart.

There are three things on our wish list for doing this.

The first thing on our list is an EU-wide commitment to policy making “in the open.” Built on a renewed commitment to transparency, it would set a unified approach to consultation, as well as identifying major policy areas where citizen involvement is both valuable and where citizens are likely to want to be involved. This could include issues such as migration and climate change. Member states, particularly those who are in the Open Government Partnership, have already had a lot of good practice which can help to inform this while the Open Government Network for Europe, which brings together civil society and government voices, is ready to help.

Secondly, the connection to civil society and citizens also needs to be made beyond the European level, supporting and making use of the rapidly growing networks of democratic innovation at local level. We are seeing an increasing shift from citizen participation as one-off events into a part of the governing system, and as such, the European institutions need to listen to local conversations and support them with better information. Public Square, our own project run in partnership with mySociety and funded by Luminate, is a good example. It is working with local government and citizens to understand how meaningful citizen participation can become an everyday part of the way all local decision-making happens.

The last item on our wish list would be greater coherence between the institutions in Brussels and Strasbourg to better involve citizens. While the European Parliament, Commission and Council all have their different roles and prerogatives, without a co-ordinated approach, the attention and resources they have will be dissipated across multiple conversations. Most importantly, it will be harder to demonstrate to citizens that their contributions have made a difference….(More)”.

How Ireland’s Citizens’ Assembly helped climate action

Curated on Posted on by Stefaan Verhulst

Blog post by Frances Foley: “..In July 2016, the new government – led by Fine Gael, backed by independents – put forward a bill to establish a national-level Citizens’ Assembly to look at the biggest issues of the day. These included the challenges of an ageing population; the role fixed-term parliaments; referendums; the 8th Amendment on abortion; and climate change.

Citizens from every region, every socio-economic background, each ethnicity and age group and from right across the spectrum of political opinion convened over the course of two weekends between September and November 2017. The issue seemed daunting in scale and complexity, but the participants had been well-briefed and had at their disposal a line up of experts, scientists, advocates and other witnesses who would help them make sense of the material. By the end, citizens had produced a radical series of recommendations which went far beyond what any major Irish party was promising, surprising even the initiators of the process….

As expected, the passage for some of the proposals through the Irish party gauntlet has not been smooth. The 8-hour long debate on increasing the carbon tax, for example, suggests that mixing deliberative and representative democracy still produces conflict and confusion. It is certainly clear that parliaments have to adapt and develop if citizens’ assemblies are ever to find their place in our modern democracies.

But the most encouraging move has been the simple acknowledgement that many of the barriers to implementation lie at the level of governance. The new Climate Action Commission, with a mandate to monitor climate action across government, should act as the governmental guarantor of the vision from the Citizens’ Assembly. Citizens’ proposals have themselves stimulated a review of internal government processes to stop their demands getting mired in party wrangling and government bureaucracy. By their very nature, the success of citizens’ assemblies can also provide an alternative vision of how decisions can be made – and in so doing shame political parties and parliaments into improving their decision-making practices.

Does the Irish Citizens’ Assembly constitute a case of rapid transition? In terms of its breadth, scale and vision, the experiment is impressive. But in terms of speed, deliberative processes are often criticised for being slow, unwieldly and costly. The response to this should be to ask what we’re getting: whilst an Assembly is not the most rapid vehicle for change – most serious processes take several months, if not a couple of years – the results, both in specific outcomes and in cultural or political shifts – can be astounding….

In respect to climate change, this harmony between ends and means is particularly significant. The climate crisis is the most severe collective decision-making challenge of our times, one that demands courage, but also careful thought….(More)”.