Capturing citizen voice online: Enabling smart participatory local government


Tooran Alizadeh, Somwrita Sarkar and Sandy Burgoyne in Cities: “Social media and online communication have changed the way citizens engage in all aspects of lives from shopping and education, to how communities are planned and developed. It is no longer one-way or two- way communication. Instead, via networked all-to-all communication channels, our citizens engage on urban issues in a complex and more connected way than ever before. So government needs new ways to listen to its citizens. The paper comprises three components. Firstly, we build on the growing discussions in the literature focused on smart cities, on one hand, and social media research, on the other, to capture the diversity of citizen voices and better inform decision-making. Secondly, with the support of the Australian Federal Government and in collaboration with the local government partners, we collect citizen voices from Twitter on selected urban projects. Thirdly, we present preliminary findings in terms of quantity and quality of publicly available online data representing citizen concerns on the urban matters. By analyzing the sentiments of the citizen voices captured online, clustering them into topic areas, and then reevaluating citizen’s sentiments within each cluster, we elaborate the scope and value of technologically-enabled opportunities in terms of enabling participatory local government decision making processes….(More)”.

Political innovation, digitalisation and public participation in party politics


Paper by Lisa Schmidthuber, Dennis Hilgers,  and Maximilian Rapp: “Citizen engagement is seen as a way to address a range of societal challenges, fiscal constraints, as well as wicked problems, and increasing public participation in political decisions could help to address low levels of trust in politicians and decreasing satisfaction with political parties. This paper examines the perceived impacts of an experiment by the Austrian People’s Party which, in response to reaching a historic low in the polls, opened up its manifesto process to public participation via digital technology. Analysis of survey data from participants found that self-efficacy is positively associated with participation intensity but negatively related to satisfaction. In contrast, collective efficacy is related to positive perceptions of public participation in party politics but does not influence levels of individual participation. Future research is needed to explore the outcomes of political innovations that use digital technologies to enable public participation on voting behaviour, party membership and attitudes to representative democracy….(More)”.

Exploring the Relationship between Trust in Government and Citizen Participation


Paper by Yunsoo Lee and Hindy Lauer Schachter: “Theories of deliberative and stealth democracy offer different predictions on the relationship between trust in government and citizen participation. To help resolve the contradictory predictions, this study used the World Values Survey to examine the influence of trust in government on citizen participation. Regression analyses yielded mixed results. As deliberative democracy theory predicts, the findings showed that people who trust governmental institutions are more likely to vote and sign a petition. However, the data provided limited support for stealth democracy in that trust in government negatively affects the frequency of attending a demonstration….(More)”.

Political innovation, digitalisation and public participation in party politics


Paper by Lisa Schmidthuber; Dennis Hilgers and Maximilian Rapp: “Citizen engagement is seen as a way to address a range of societal challenges, fiscal constraints, as well as wicked problems, and increasing public participation in political decisions could help to address low levels of trust in politicians and decreasing satisfaction with political parties. This paper examines the perceived impacts of an experiment by the Austrian People’s Party which, in response to reaching a historic low in the polls, opened up its manifesto process to public participation via digital technology. Analysis of survey data from participants found that self-efficacy is positively associated with participation intensity but negatively related to satisfaction. In contrast, collective efficacy is related to positive perceptions of public participation in party politics but does not influence levels of individual participation. Future research is needed to explore the outcomes of political innovations that use digital technologies to enable public participation on voting behaviour, party membership and attitudes to representative democracy….(More)”.

Participatory Citizenship and Crisis in Contemporary Brazil


Book by Valesca Lima: “This book discusses the issues of citizen rights, governance and political crisis in Brazil. The project has a focus on “citizenship in times of crisis,” i.e., seeking to understand how citizenship rights have changed since the Brazilian political and economic crisis that started in 2014. Building on theories of citizenship and governance, the author examines policy-based evidence on the retractions of participatory rights, which are consequence of a stagnant economic scenario and the re-organization of conservative sectors. This work will appeal to scholarly audiences interested in citizenship, Brazilian politics, and Latin American policy and governance….(More)”.

Improving access to information and restoring the public’s faith in democracy through deliberative institutions


Katherine R. Knobloch at Democratic Audit: “Both scholars and citizens have begun to believe that democracy is in decline. Authoritarian power grabs, polarising rhetoric, and increasing inequality can all claim responsibility for democratic systems that feel broken. Democracy depends on a polity who believe that their engagement matters, but evidence suggests democratic institutions have become unresponsive to the will of the public. How can we restore faith in self-government when both research and personal experience tell us that the public is losing power, not gaining it?

Deliberative public engagement

Deliberative democracy offers one solution, and it’s slowly shifting how the public engages in political decision-making. In Oregon, the Citizens’ Initiative Review(CIR) asks a group of randomly selected voters to carefully study public issues and then make policy recommendations based on their collective experience and insight. In Ireland, Citizens’ Assemblies are being used to amend the country’s constitution to better reflect changing cultural norms. In communities across the world, Participatory Budgeting is giving the public control over local government spending. Far from squashing democratic power, these deliberative institutions bolster it. They exemplify a new wave in democratic government, one that aims to bring community members together across political and cultural divides to make decisions about how to govern themselves.

Though the contours of deliberative events vary, most share key characteristics. A diverse body of community members gather together to learn from experts and one another, think through the short- and long-term implications of different policy positions, and discuss how issues affect not only themselves but their wider communities. At the end of those conversations, they make decisions that are representative of the diversity of participants and their ideas and which have been tested through collective reasoning….(More)”.

Politicians Don’t Actually Care What Voters Want


Joshua Kalla and Ethan Porter at the New York Times: We like to think that politicians care about what their constituents want. If voters in a legislative district have certain views about, say, the legality of abortion, we assume that their representative’s decisions will be shaped, or at least influenced, by those views. To a large extent, democracy depends on this assumption: The beliefs of voters should be reflected, however imperfectly, in the leaders they elect.

But there is reason to question this assumption. It is easy to think of issues, climate change and gun control chief among them, where the consensus of public opinion has provoked little legislative action. How much do legislators really care about the views of their constituents?

Over the past two years, we conducted a study to find out. We provided state legislators in the United States with access to highly detailed public opinion survey data — more detailed than almost all available opinion polls — about their constituents’ attitudes on gun control, infrastructure spending, abortion and many other policy issues. Afterward, we gauged the willingness of representatives to look at the data as well as how the data affected their perceptions of their constituents’ opinions.

What we found should alarm all Americans. An overwhelming majority of legislators were uninterested in learning about their constituents’ views. Perhaps more worrisome, however, was that when the legislators who did view the data were surveyed afterward, they were no better at understanding what their constituents wanted than legislators who had not looked at the data. For most politicians, voters’ views seemed almost irrelevant….(More)”.

Introducing the Partner State: Public-Civil Partnerships for a Better City


Blog by Dirk Holemans: “Imagine: an urban politician wants to insist that some streets become car-free during summer. Even if there are good reasons – better air quality, kids get room to play – the result is quite predictable. The residents of those designated streets would revolt, for different reasons. Some would feel ignored as citizens, others would stand by their right to drive their car to their door, etc. Result: the politician has to withdraw the proposal, disappointed by these negative reactions. So, the gap between politics and people widens further.

But what happens if an independent network of collaborating citizens, businesses and local organisations, supported by the city government, develops a positive narrative for the idea of a Living Street? If they emphasise that a Living Street will be the sustainable place that inhabitants have always dreamed of? What if they offer people who are interested and want to test the idea on their street the possibility to do just that, if they can convince their neighbours to support this potentially great idea? In the city of Ghent we know the answer to this question. Since 2013, in the summer several streets have been transformed into car-free ‘places’ for the community, creating room for picnic benches, playgrounds for children, etc.

The Living Streets is not a top-down project, nor a bottom-up citizens’ initiative. It’s a form of co-creation between residents, the city and other organisations. Residents join forces, get to know each other better and go to work on the challenges of their street (more meeting space, isolation of older residents, traffic, unsafe street layout etc). For the city government, Living Streets are a testing ground for parking solutions, street furniture and the search for new forms of resident participation. The civil servants also roll up their sleeves. They seek solutions, help mediate in conflicts, make their expertise available and translate experiences into new policies.

Living Streets are one of the examples of how the city of Ghent, just as other cities like Bologna and Barcelona, is changing the traditional top-down politics of our modern society. In the latter approach, the provision of services, the introduction of innovations or management of resources, tend to be presented as a stark choice between state organisations or market mechanisms. This binary division ignores a crucial third possibility – that of interventions by autonomous citizens – and underestimates the many possibilities of citizens and (local) authorities working together….(More)”.

Citizen Engagement in the Contemporary Era of Fake News: Hegemonic Distraction or Control of the Social Media Context?


Paper by Paul R. Carr, Sandra Liliana Cuervo Sanchez, and Michelli Aparecida Daros: “Social media platforms have gained prominence worldwide over the past decade. Texts, images, recordings/podcasts, videos and innovations of all sorts have been created, and can be shared and disseminated, including fake news in all of its dimensions. By playing supposedly a neutral political role, social media platforms are accessible to users, generally without discrimination, in addition to being a lure and target for certain/targeted constituencies. Political parties and politicians have proved that they can shape, influence and win elections through social media and strategies such as ‘Twiplomacy’. Social media has the potential to be a democratizing force, yet corporate, neoliberal and hegemonic forces have a tethered grip that can control large swaths of what is happening. This article presents a case study of Spain in relation to fake news, disinformation and misinformation concerning immigration, underscoring that fake news in Spain, like elsewhere, has a long-standing foundation. We explore citizen engagement in the era of social media, referencing as well fake news in Europe and the USA, and make connections with the potential for media literacy as a means to more effectively navigate the murky waters of vast, interwoven online/offline, formal/informal, mainstream/alternative experiences, identities and realities. Lastly, we discuss the implications and consequences for media literacy and democracy, which, we believe, needs to be a central feature of the debate…(More)”.

Digital tools for Citizens’ Assemblies


Report by Alex Parsons: “… result of mySociety’s research into how digital tools can be used as part of the process of a Citizens’ Assembly.

We reviewed how Citizens’ Assemblies to date have approached technology, and explored where lessons can be learned from other deliberative or consultative activities.

While there is no unified Citizens’ Assembly digital service, there are a number of different tools that can be used to enhance the process – and that most of these are generic and well-tested products and services. We also tried to identify where innovative tools could be put to new uses, while always bearing in mind the core importance of the in-person deliberative nature of assemblies….(More)”.