Crowdsourced mapping in crisis zones: collaboration, organisation and impact


Amelia Hunt and Doug Specht in the Journal of International Humanitarian Action:  “Crowdsourced mapping has become an integral part of humanitarian response, with high profile deployments of platforms following the Haiti and Nepal earthquakes, and the multiple projects initiated during the Ebola outbreak in North West Africa in 2014, being prominent examples. There have also been hundreds of deployments of crowdsourced mapping projects across the globe that did not have a high profile.

This paper, through an analysis of 51 mapping deployments between 2010 and 2016, complimented with expert interviews, seeks to explore the organisational structures that create the conditions for effective mapping actions, and the relationship between the commissioning body, often a non-governmental organisation (NGO) and the volunteers who regularly make up the team charged with producing the map.

The research suggests that there are three distinct areas that need to be improved in order to provide appropriate assistance through mapping in humanitarian crisis: regionalise, prepare and research. The paper concludes, based on the case studies, how each of these areas can be handled more effectively, concluding that failure to implement one area sufficiently can lead to overall project failure….(More)”

IBM aims to use crowdsourced sensor data to improve local weather forecasting globally


Larry Dignan at ZDN: “IBM is hoping that mobile barometric sensors from individuals opting in, supercomputing ,and the Internet of Things can make weather forecasting more local globally.

Big Blue, which owns The Weather Company, will outline the IBM Global High-Resolution Atmospheric Forecasting System (GRAF). GRAF incorporates IoT data in its weather models via crowdsourcing.

While hyper local weather forecasts are available in the US, Japan, and some parts of Western Europe, many regions in the world lack an accurate picture of weather.

Mary Glackin, senior vice president of The Weather Company, said the company is “trying to fill in the blanks.” She added, “In a place like India, weather stations are kilometers away. We think this can be as significant as bringing satellite data into models.”

For instance, the developing world gets forecasts based on global data that are updated every 6 hours and resolutions at 10km to 15km. By using GRAF, IBM said it can offer forecasts for the day ahead that are updated hourly on average and have a 3km resolution….(More)”.

Are We Game for Gamification? Potential and Limits of Game-Design Elements to Foster Civic Engagement and Encourage Participation


Paper by Gianluca Sgueo: “Together with robotics, artificial intelligence, biometrics and data, (serious-) games fall within the technological paradigm that is evolving the administration of public entities. The use of game-design elements beyond mere entertainment is not entirely a new approach to problem solving. Business actors have long-incorporated game-design elements – such as badges, points, levels, rankings, prize challenges, and virtual currencies – into their marketing and communications strategies. However this phenomenon has progressed dramatically in recent years, with the public sector at the forefront of experiments with ‘gamification’. To public regulators, the gamification of governance seems promising on three fronts. First, it encourages innovative, and cost-saving, approaches to regulatory challenges. Second, it presents an opportunity to nurture the trust of citizens, and thus enhance perceptions of legitimacy. Third, it creates new incentives to promote civic engagement and foster participation. What was once simplistically labelled as ‘play’ could become a primary form of interaction with public regulators. After all, who wouldn’t want to have an opportunity to impact on public choices, and do so in a non-boring, novel and dynamic, way?

The gamification of governance – claims this paper – shows great potential to foster civic engagement and encourage participation in policy-making. The data around the general publics’ response and perception to game-design incentives are encouraging. Yet – argues this paper – gamification is not without risks. Various challenges are posed by gamified policy-making, particularly with regards to security and inclusiveness (i.e. do gamified policies conform to recognized security and privacy standards? Are they sufficiently inclusive?). Additionally, concerns surround the quality of public’s response to gamified incentives (i.e. is gamification merely encouraging low-risk/low-cost engagement, or does it genuinely drive public participation, both online and offline?). Questions have also been raised about the longevity and duration of engagement – are game-design elements fostering long-term, durable, civic engagement, or do they merely encourage one-time, occasional, participation? This paper develops around five concepts that are key to understanding the link between gamification with civic engagement and public sector’s innovation. The first is “Reputation”, followed by “Automation” and “Structure”. The fourth and fifth consist of “Nudging” and “Crowdsourcing”, respectively. Alongside the analysis of these concepts, and their respective interplay, the paper provides an empirical account of efforts to ‘gamify’ public policies, at both national and supranational levels; it illustrates the outcomes that public regulators expect from efforts with gamification; and it considers the weaknesses, both practical and theoretical, related to the use of game-design elements to encourage participation….(More)”.

Long Live the Human Network Effect


Julia Hobsbawm at Strategy + Business: “Picture the scene. The eyes of the world are on the Tham Luang cave system in Thailand, near the border with Myanmar. Trapped on a rock ledge deep inside is the Wild Boars soccer team of 12 boys and their coach, who had ventured into the caves about two weeks earlier. It is monsoon season. Water is rising and oxygen levels are falling. Not all of the boys can even swim. Time is running out.

Elon Musk proposes building a “kid-sized submarine” to assist the rescue effort. Musk’s solution is politely declined by Thai authorities as “not practical.” In fact, by the time Musk’s sub arrives, most of the boys are already out, alive. One of the most audacious, moving, complex, and successful rescue operations in history relied not on a single technology or hero but on the collaboration of many people, working together in a spontaneous network.

This web of connections came together organically and quickly, unassisted by algorithms, in a unique collaboration led by humans. It was a stunning example of what physicist Albert-László Barabási calls “scale-free networks”: networks that reproduce exponentially by their very nature. The exact same network effects that can be lethal in spreading a virus can be productive — beautiful, even — in creating a web of diverse human skills quickly. Networks, as Barabási puts it, “are everywhere. You just have to look for them.”…

Networks that come together like this and use technology, community, and communications in a timely manner are an example of what the U.N. calls its “leave no one behind” strategy for achieving sustainable development goals. I consider it an example of social health in action: They are the kinds of collaborations that help us live full and productive lives. And in business, there is an exciting opportunity to harness social health and the power of networks to help solve problems.

This kind of social health network, perhaps unsurprisingly, is very visible in innovations in the healthcare sector. A digital health community called The Mighty, for example, is a forum to find information about rare illnesses and connect people facing similar challenges, so that they might learn from the experiences of others. It now has 90 million engagements on its website per month and a new member joins every 20 seconds….(More)”.

Motivating Participation in Crowdsourced Policymaking: The Interplay of Epistemic and Interactive Aspects


Paper by Tanja Aitamurto and Jorge Saldivar in Proceedings of ACM Human-Computer Interaction (CSCW ’18):  “…we examine the changes in motivation factors in crowdsourced policymaking. By drawing on longitudinal data from a crowdsourced law reform, we show that people participated because they wanted to improve the law, learn, and solve problems. When crowdsourcing reached a saturation point, the motivation factors weakened and the crowd disengaged. Learning was the only factor that did not weaken. The participants learned while interacting with others, and the more actively the participants commented, the more likely they stayed engaged. Crowdsourced policymaking should thus be designed to support both epistemic and interactive aspects. While the crowd’s motives were rooted in self-interest, their knowledge perspective showed common-good orientation, implying that rather than being dichotomous, motivation factors move on a continuum. The design of crowdsourced policymaking should support the dynamic nature of the process and the motivation factors driving it….(More)”.

Library of Congress Launches Crowdsourcing Platform


Matt Enis at the Library Journal: “The Library of Congress (LC) last month launched crowd.loc.gov, a new crowdsourcing platform that will improve discovery and access to the Library’s digital collections with the help of volunteer transcription and tagging. The project kicked off with the “Letters to Lincoln Challenge,” a campaign encouraging volunteers to transcribe 10,000 digitized versions of documents written by or to Abraham Lincoln, which will make these materials full-text searchable for the first time….

The new project is the earliest example of LC’s new Digital Strategy, which complements the library’s new 2019–23 strategic plan. Announced in October, the strategic plan, “Enriching the User Experience,” outlines four high-level goals—expanding access, enhancing services, optimizing resources, and measuring results—while the digital strategy outlines how LC plans to accomplish these goals with its digital resources, described as “throwing open the treasure chest, connecting, and investing in our future”…

LC aims to use crowdsourcing to enrich the user experience in two key ways, Zwaard said.

“First, it helps with the legibility of our collections,” she explained. “The Library of Congress is home to so many historic treasures, but the handwriting can be hard to read…. For example, we have this amazing letter from Abraham Lincoln to his first fiancée. It’s really quite lovely, but at a glance, if you’re not familiar with historic handwriting, it’s hard to read.”…

Second, crowdsourcing “invites people into the collections,” she added. “The library is very optimized around answering specific research questions. One of the things we’re thinking about is how to serve users who don’t have a specific research question—who just want to see all of the cool stuff. We have so much cool stuff! But it can be hard for people to find purchase when they are just browsing and don’t have anything specific in mind. One of the ways we can [showcase interesting content] is by offering them a window into the collections by asking for their help.”…

To facilitate ongoing engagement with these varied projects, LC has set up an online forum on History Hub, a site hosted by the National Archives, to encourage crowd.loc.gov participants to ask questions, discuss projects, and meet other volunteers. …

Crowd.loc.gov is not LC’s first crowdsourcing project. Followers of the library’s official Flickr account have added tens of thousands of descriptive tags to digitized historical photos since the account debuted in 2007. And last year, the debut of labs.loc.gov—which aims to encourage creative use of LOC’s digital collections—included the Beyond Words crowdsourcing project developed by LC software developer Tong Wang….(More)”

These patients are sharing their data to improve healthcare standards


Article by John McKenna: “We’ve all heard about donating blood, but how about donating data?

Chronic non-communicable diseases (NCDs) like diabetes, heart disease and epilepsy are predicted by the World Health Organization to account for 57% of all disease by 2020.

Heart disease and stroke are the world’s biggest killers.

This has led some experts to call NCDs the “greatest challenge to global health”.

Could data provide the answer?

Today over 600,000 patients from around the world share data on more than 2,800 chronic diseases to improve research and treatment of their conditions.

People who join the PatientsLikeMe online community share information on everything from their medication and treatment plans to their emotional struggles.

Many of the participants say that it is hugely beneficial just to know there is someone else out there going through similar experiences.

But through its use of data, the platform also has the potential for far more wide-ranging benefits to help improve the quality of life for patients with chronic conditions.

Give data, get data

PatientsLikeMe is one of a swathe of emerging data platforms in the healthcare sector helping provide a range of tech solutions to health problems, including speeding up the process of clinical trials using Real Time Data Analysis or using blockchain to enable the secure sharing of patient data.

Its philosophy is “give data, get data”. In practice it means that every patient using the website has access to an array of crowd-sourced information from the wider community, such as common medication side-effects, and patterns in sufferers’ symptoms and behaviour….(More)”.

Crowdsourced data informs women which streets are safe


Springwise“Safe & the City is a free app designed to help users identify which streets are safe for them. Sexual harassment and violent crimes against women in particular are a big problem in many urban environments. This app uses crowdsourced data and crime statistics to help female pedestrians stay safe.

It is a development of traditional navigation apps but instead of simply providing the fastest route, it also has information on what is the safest. The Live Map relies on user data. Victims can report harassment or assault on the app. The information will then be available to other users to warn them of a potential threat in the area. Incidents can be ranked from a feeling of discomfort or threat, verbal harassment, or a physical assault. Whilst navigating, the Live Map can also alert users to potentially dangerous intersections coming. This reminds people to stay alert and not only focus on their phone while walking.

The Safe Sites feature is also a way of incorporating the community. Businesses and organisations can register to be Safe Sites. They will then receive training from SafeSeekers in how to provide the best support and assistance in emergency situations. The locations of such Sites will be available on the app, should a user need one.

The IOS app launched in March 2018 on International Women’s Day. It is currently only available for London…(More)”

It’s time to let citizens tackle the wickedest public problems


Gabriella Capone at apolitical (a winner of the 2018 Apolitical Young Thought Leaders competition): “Rain ravaged Gdańsk in 2016, taking the lives of two residents and causing millions of euros in damage. Despite its 700-year history of flooding the city was overwhelmed by these especially devastating floods. Also, Gdańsk is one of the European coasts most exposed to rising sea levels. It needed a new approach to avoid similar outcomes for the next, inevitable encounter with this worsening problem.

Bringing in citizens to tackle such a difficult issue was not the obvious course of action. Yet this was the proposal of Dr. Marcin Gerwin, an advocate from a neighbouring town who paved the way for Poland’s first participatory budgeting experience.

Mayor Adamowicz of Gdańsk agreed and, within a year, they welcomed about 60 people to the first Citizens Assembly on flood mitigation. Implemented by Dr. Gerwin and a team of coordinators, the Assembly convened over four Saturdays, heard expert testimony, and devised solutions.

The Assembly was not only deliberative and educational, it was action-oriented. Mayor Adamowicz committed to implement proposals on which 80% or more of participants agreed. The final 16 proposals included the investment of nearly $40 million USD in monitoring systems and infrastructure, subsidies to incentivise individuals to improve water management on their property, and an educational “Do Not Flood” campaign to highlight emergency resources.

It may seem risky to outsource the solving of difficult issues to citizens. Yet, when properly designed, public problem-solving can produce creative resolutions to formidable challenges. Beyond Poland, public problem-solving initiatives in Mexico and the United States are making headway on pervasive issues, from flooding to air pollution, to technology in public spaces.

The GovLab, with support from the Tinker Foundation, is analysing what makes for more successful public problem-solving as part of its City Challenges program. Below, I provide a glimpse into the types of design choices that can amplify the impact of public problem-solving….(More)

The ‘Gateway Drug to Democracy’


Video by Jay Arthur Sterrenberg at The Atlantic: “The fastest way to reveal a nation’s priorities is to take a look at its budget. Where money is allocated, improvements and expansions are made; where costs are cut, institutions and policies wither. In America and other similar democracies, political candidates campaign on budget promises, but it can be difficult to maintain transparency—and enforce accountability—once elected into office.

“Budgets are the essence of what government does,” says a woman at a community meeting in Jay Arthur Sterrenberg’s short documentary, Public Money. “We’re cutting out the rhetoric about budgeting and allowing community members to make direct decisions about money in our community.”

She’s talking about participatory budgeting, an innovative democratic process that has been under way in New York City since 2011. Once a year, citizens in participating council districts across the city propose and vote on how to spend $1 million in their neighborhood.

“It results in better budget decisions,” the New York city council’s website reads, “because who better knows the needs of our community than the people who live there?”

Participatory budgeting was first introduced on a large scale in Porto Alegre, Brazil. “For over 25 years, there have been all kinds of massive improvements in city infrastructure, and especially improved conditions in poorer neighborhoods,” Sterrenberg told The Atlantic. Today, there are more than 1,500 participatory budgets around the world.

Public Money, from Meerkat Media Collective, follows one cycle of the participatory-budget process in Sunset Park, Brooklyn. Residents are tasked with proposing project ideas, such as building a community center in the local library, installing security cameras in the park, and fixing potholes in the streets. Committees workshop, debate, and ultimately vote for their favorite projects, which—once deemed viable by the city government—go to the ballot. A public vote is held, and winning projects are funded.

The film takes an observational approach to what Sterrenberg describes as a “hard-to-explain process that has such potential to overhaul our politics.”…(More)”