Motivating Participation in Crowdsourced Policymaking: The Interplay of Epistemic and Interactive Aspects


Paper by Tanja Aitamurto and Jorge Saldivar in Proceedings of ACM Human-Computer Interaction (CSCW ’18):  “…we examine the changes in motivation factors in crowdsourced policymaking. By drawing on longitudinal data from a crowdsourced law reform, we show that people participated because they wanted to improve the law, learn, and solve problems. When crowdsourcing reached a saturation point, the motivation factors weakened and the crowd disengaged. Learning was the only factor that did not weaken. The participants learned while interacting with others, and the more actively the participants commented, the more likely they stayed engaged. Crowdsourced policymaking should thus be designed to support both epistemic and interactive aspects. While the crowd’s motives were rooted in self-interest, their knowledge perspective showed common-good orientation, implying that rather than being dichotomous, motivation factors move on a continuum. The design of crowdsourced policymaking should support the dynamic nature of the process and the motivation factors driving it….(More)”.

Library of Congress Launches Crowdsourcing Platform


Matt Enis at the Library Journal: “The Library of Congress (LC) last month launched crowd.loc.gov, a new crowdsourcing platform that will improve discovery and access to the Library’s digital collections with the help of volunteer transcription and tagging. The project kicked off with the “Letters to Lincoln Challenge,” a campaign encouraging volunteers to transcribe 10,000 digitized versions of documents written by or to Abraham Lincoln, which will make these materials full-text searchable for the first time….

The new project is the earliest example of LC’s new Digital Strategy, which complements the library’s new 2019–23 strategic plan. Announced in October, the strategic plan, “Enriching the User Experience,” outlines four high-level goals—expanding access, enhancing services, optimizing resources, and measuring results—while the digital strategy outlines how LC plans to accomplish these goals with its digital resources, described as “throwing open the treasure chest, connecting, and investing in our future”…

LC aims to use crowdsourcing to enrich the user experience in two key ways, Zwaard said.

“First, it helps with the legibility of our collections,” she explained. “The Library of Congress is home to so many historic treasures, but the handwriting can be hard to read…. For example, we have this amazing letter from Abraham Lincoln to his first fiancée. It’s really quite lovely, but at a glance, if you’re not familiar with historic handwriting, it’s hard to read.”…

Second, crowdsourcing “invites people into the collections,” she added. “The library is very optimized around answering specific research questions. One of the things we’re thinking about is how to serve users who don’t have a specific research question—who just want to see all of the cool stuff. We have so much cool stuff! But it can be hard for people to find purchase when they are just browsing and don’t have anything specific in mind. One of the ways we can [showcase interesting content] is by offering them a window into the collections by asking for their help.”…

To facilitate ongoing engagement with these varied projects, LC has set up an online forum on History Hub, a site hosted by the National Archives, to encourage crowd.loc.gov participants to ask questions, discuss projects, and meet other volunteers. …

Crowd.loc.gov is not LC’s first crowdsourcing project. Followers of the library’s official Flickr account have added tens of thousands of descriptive tags to digitized historical photos since the account debuted in 2007. And last year, the debut of labs.loc.gov—which aims to encourage creative use of LOC’s digital collections—included the Beyond Words crowdsourcing project developed by LC software developer Tong Wang….(More)”

These patients are sharing their data to improve healthcare standards


Article by John McKenna: “We’ve all heard about donating blood, but how about donating data?

Chronic non-communicable diseases (NCDs) like diabetes, heart disease and epilepsy are predicted by the World Health Organization to account for 57% of all disease by 2020.

Heart disease and stroke are the world’s biggest killers.

This has led some experts to call NCDs the “greatest challenge to global health”.

Could data provide the answer?

Today over 600,000 patients from around the world share data on more than 2,800 chronic diseases to improve research and treatment of their conditions.

People who join the PatientsLikeMe online community share information on everything from their medication and treatment plans to their emotional struggles.

Many of the participants say that it is hugely beneficial just to know there is someone else out there going through similar experiences.

But through its use of data, the platform also has the potential for far more wide-ranging benefits to help improve the quality of life for patients with chronic conditions.

Give data, get data

PatientsLikeMe is one of a swathe of emerging data platforms in the healthcare sector helping provide a range of tech solutions to health problems, including speeding up the process of clinical trials using Real Time Data Analysis or using blockchain to enable the secure sharing of patient data.

Its philosophy is “give data, get data”. In practice it means that every patient using the website has access to an array of crowd-sourced information from the wider community, such as common medication side-effects, and patterns in sufferers’ symptoms and behaviour….(More)”.

Crowdsourced data informs women which streets are safe


Springwise“Safe & the City is a free app designed to help users identify which streets are safe for them. Sexual harassment and violent crimes against women in particular are a big problem in many urban environments. This app uses crowdsourced data and crime statistics to help female pedestrians stay safe.

It is a development of traditional navigation apps but instead of simply providing the fastest route, it also has information on what is the safest. The Live Map relies on user data. Victims can report harassment or assault on the app. The information will then be available to other users to warn them of a potential threat in the area. Incidents can be ranked from a feeling of discomfort or threat, verbal harassment, or a physical assault. Whilst navigating, the Live Map can also alert users to potentially dangerous intersections coming. This reminds people to stay alert and not only focus on their phone while walking.

The Safe Sites feature is also a way of incorporating the community. Businesses and organisations can register to be Safe Sites. They will then receive training from SafeSeekers in how to provide the best support and assistance in emergency situations. The locations of such Sites will be available on the app, should a user need one.

The IOS app launched in March 2018 on International Women’s Day. It is currently only available for London…(More)”

It’s time to let citizens tackle the wickedest public problems


Gabriella Capone at apolitical (a winner of the 2018 Apolitical Young Thought Leaders competition): “Rain ravaged Gdańsk in 2016, taking the lives of two residents and causing millions of euros in damage. Despite its 700-year history of flooding the city was overwhelmed by these especially devastating floods. Also, Gdańsk is one of the European coasts most exposed to rising sea levels. It needed a new approach to avoid similar outcomes for the next, inevitable encounter with this worsening problem.

Bringing in citizens to tackle such a difficult issue was not the obvious course of action. Yet this was the proposal of Dr. Marcin Gerwin, an advocate from a neighbouring town who paved the way for Poland’s first participatory budgeting experience.

Mayor Adamowicz of Gdańsk agreed and, within a year, they welcomed about 60 people to the first Citizens Assembly on flood mitigation. Implemented by Dr. Gerwin and a team of coordinators, the Assembly convened over four Saturdays, heard expert testimony, and devised solutions.

The Assembly was not only deliberative and educational, it was action-oriented. Mayor Adamowicz committed to implement proposals on which 80% or more of participants agreed. The final 16 proposals included the investment of nearly $40 million USD in monitoring systems and infrastructure, subsidies to incentivise individuals to improve water management on their property, and an educational “Do Not Flood” campaign to highlight emergency resources.

It may seem risky to outsource the solving of difficult issues to citizens. Yet, when properly designed, public problem-solving can produce creative resolutions to formidable challenges. Beyond Poland, public problem-solving initiatives in Mexico and the United States are making headway on pervasive issues, from flooding to air pollution, to technology in public spaces.

The GovLab, with support from the Tinker Foundation, is analysing what makes for more successful public problem-solving as part of its City Challenges program. Below, I provide a glimpse into the types of design choices that can amplify the impact of public problem-solving….(More)

The ‘Gateway Drug to Democracy’


Video by Jay Arthur Sterrenberg at The Atlantic: “The fastest way to reveal a nation’s priorities is to take a look at its budget. Where money is allocated, improvements and expansions are made; where costs are cut, institutions and policies wither. In America and other similar democracies, political candidates campaign on budget promises, but it can be difficult to maintain transparency—and enforce accountability—once elected into office.

“Budgets are the essence of what government does,” says a woman at a community meeting in Jay Arthur Sterrenberg’s short documentary, Public Money. “We’re cutting out the rhetoric about budgeting and allowing community members to make direct decisions about money in our community.”

She’s talking about participatory budgeting, an innovative democratic process that has been under way in New York City since 2011. Once a year, citizens in participating council districts across the city propose and vote on how to spend $1 million in their neighborhood.

“It results in better budget decisions,” the New York city council’s website reads, “because who better knows the needs of our community than the people who live there?”

Participatory budgeting was first introduced on a large scale in Porto Alegre, Brazil. “For over 25 years, there have been all kinds of massive improvements in city infrastructure, and especially improved conditions in poorer neighborhoods,” Sterrenberg told The Atlantic. Today, there are more than 1,500 participatory budgets around the world.

Public Money, from Meerkat Media Collective, follows one cycle of the participatory-budget process in Sunset Park, Brooklyn. Residents are tasked with proposing project ideas, such as building a community center in the local library, installing security cameras in the park, and fixing potholes in the streets. Committees workshop, debate, and ultimately vote for their favorite projects, which—once deemed viable by the city government—go to the ballot. A public vote is held, and winning projects are funded.

The film takes an observational approach to what Sterrenberg describes as a “hard-to-explain process that has such potential to overhaul our politics.”…(More)”

Crowd-mapping gender equality – a powerful tool for shaping a better city launches in Melbourne


Nicole Kalms at The Conversation: “Inequity in cities has a long history. The importance of social and community planning to meet the challenge of creating people-centred cities looms large. While planners, government and designers have long understood the problem, uncovering the many important marginalised stories is an enormous task.

ion: “Inequity in cities has a long history. The importance of social and community planning to meet the challenge of creating people-centred cities looms large. While planners, government and designers have long understood the problem, uncovering the many important marginalised stories is an enormous task.

Technology – so often bemoaned – has provided an unexpected and powerful primary tool for designers and makers of cities. Crowd-mapping asks the community to anonymously engage and map their experiences using their smartphones and via a web app. The focus of the new Gender Equality Map launched today in two pilot locations in Melbourne is on equality or inequality in their neighbourhood.

How does it work?

Participants can map their experience of equality or inequality in their neighbourhood using locator pins. Author provided

Crowd-mapping generates geolocative data. This is made up of points “dropped” to a precise geographical location. The data can then be analysed and synthesised for insights, tendencies and “hotspots”.

The diversity of its applications shows the adaptability of the method. The digital, community-based method of crowd-mapping has been used across the globe. Under-represented citizens have embraced the opportunity to tell their stories as a way to engage with and change their experience of cities….(More)”

Reach is crowdsourcing street criminal incidents to reduce crime in Lima


Michael Krumholtz at LATAM Tech: “Unfortunately, in Latin America and many other places around the world, robberies are a part of urban life. Moisés Salazar of Lima has been a victim of petty crime in the streets, which is what led him to create Reach.

The application that markets itself as a kind of Waze for street crime alerts users through a map of incident reports or crimes that display visibly on your phone….

Salazar said that Reach helps users before, during and after incidents that could victimize them. That’s because the map allows users to avoid certain areas where a crime may have just happened or is being carried out.

In addition, there is a panic button that users can push if they find themselves in danger or in need of authorities. After the fact, that data then gets made public and can be analyzed by expert users or authorities wanting to see which incidents occur most commonly and where they occur.

Reach is very similar to the U.S. application Citizen, which is a crime avoidance tool used in major metropolitan areas in the U.S. like New York. That application alerts users to crime reports in their neighborhoods and gives them a forum to either record anything they witness or talk about it with other users….(More)”.

An open-science crowdsourcing approach for producing community noise maps using smartphones


Judicaël Picaut at al at Building and Environment: “An alternative method is proposed for the assessment of the noise environment, on the basis of a crowdsourcing approach. For this purpose, a smartphone application and a spatial data infrastructure have been specifically developed in order to collect physical data (noise indicators, GPS positions, etc.) and perceptual data (pleasantness), without territorial limits, of the sound environment.

As the project is developed within an Open Science framework, all source codes, methodologies, tools and raw data are freely available, and if necessary, can be duplicated for any specific use. In particular, the collected data can be used by the scientific community, cities, associations, or any institution, which would like to develop new tools for the evaluation and representation of sound environments. In this paper, all the methodological and technical issues are detailed, and a first analysis of the collected data is proposed….(More)”.

Creating and Capturing Value through Crowdsourcing


Cover

Book edited by Allan Afuah, Christopher L. Tucci, and Gianluigi Viscusi: “Examples of the value that can be created and captured through crowdsourcing go back to at least 1714 when the UK used crowdsourcing to solve the Longitude Problem, obtaining a solution that would enable the UK to become the dominant maritime force of its time. Today, Wikipedia uses crowds to provide entries for the world’s largest and free encyclopedia. Partly fueled by the value that can be created and captured through crowdsourcing, interest in researching the phenomenon has been remarkable.

Despite this – or perhaps because of it – research into crowdsourcing has been conducted in different research silos, within the fields of management (from strategy to finance to operations to information systems), biology, communications, computer science, economics, political science, among others. In these silos, crowdsourcing takes names such as broadcast search, innovation tournaments, crowdfunding, community innovation, distributed innovation, collective intelligence, open source, crowdpower, and even open innovation. This book aims to assemble chapters from many of these silos, since the ultimate potential of crowdsourcing research is likely to be attained only by bridging them. Chapters provide a systematic overview of the research on crowdsourcing from different fields based on a more encompassing definition of the concept, its difference for innovation, and its value for both private and public sector….(More)”.