New paper by Ines Mergel in Social Science Computer Review: “Open government initiatives in the U.S. government focus on three main aspects: transparency, participation, and collaboration. Especially the collaboration mandate is relatively unexplored in the literature. In practice, government organizations recognize the need to include external problem solvers into their internal innovation creation processes. This is partly derived from a sense of urgency to improve the efficiency and quality of government service delivery. Another formal driver is the America Competes Act that instructs agencies to search for opportunities to meaningfully promote excellence in technology, education, and science. Government agencies are responding to these requirements by using open innovation (OI) approaches to invite citizens to crowdsource and peer produce solutions to public management problems. These distributed innovation processes occur at all levels of the U.S. government and it is important to understand what design elements are used to create innovative public management ideas. This article systematically reviews existing government crowdsourcing and peer production initiatives and shows that after agencies have defined their public management problem, they go through four different phases of the OI process: (1) idea generation through crowdsourcing, (2) incubation of submitted ideas with peer voting and collaborative improvements of favorite solutions, (3) validation with a proof of concept of implementation possibilities, and (4) reveal of the selected solution and the (internal) implementation of the winning idea. Participation and engagement are incentivized both with monetary and nonmonetary rewards, which lead to tangible solutions as well as intangible innovation outcomes, such as increased public awareness.”
Designing a Citizen Science and Crowdsourcing Toolkit for the Federal Government
In the 2013 Second Open Government National Action Plan, President Obama called on Federal agencies to harness the ingenuity of the public by accelerating and scaling the use of open innovation methods, such as citizen science and crowdsourcing, to help address a wide range of scientific and societal problems.
Citizen science is a form of open collaboration in which members of the public participate in the scientific process, including identifying research questions, collecting and analyzing data, interpreting results, and solving problems. Crowdsourcing is a process in which individuals or organizations submit an open call for voluntary contributions from a large group of unknown individuals (“the crowd”) or, in some cases, a bounded group of trusted individuals or experts.
Citizen science and crowdsourcing are powerful tools that can help Federal agencies:
- Advance and accelerate scientific research through group discovery and co-creation of knowledge. For instance, engaging the public in data collection can provide information at resolutions that would be difficult for Federal agencies to obtain due to time, geographic, or resource constraints.
- Increase science literacy and provide students with skills needed to excel in science, technology, engineering, and math (STEM). Volunteers in citizen science or crowdsourcing projects gain hands-on experience doing real science, and take that learning outside of the classroom setting.
- Improve delivery of government services with significantly lower resource investments.
- Connect citizens to the missions of Federal agencies by promoting a spirit of open government and volunteerism.
To enable effective and appropriate use of these new approaches, the Open Government National Action Plan specifically commits the Federal government to “convene an interagency group to develop an Open Innovation Toolkit for Federal agencies that will include best practices, training, policies, and guidance on authorities related to open innovation, including approaches such as incentive prizes, crowdsourcing, and citizen science.”
On November 21, 2014, the Office of Science and Technology Policy (OSTP) kicked off development of the Toolkit with a human-centered design workshop. Human-centered design is a multi-stage process that requires product designers to engage with different stakeholders in creating, iteratively testing, and refining their product designs. The workshop was planned and executed in partnership with the Office of Personnel Management’s human-centered design practice known as “The Lab” and the Federal Community of Practice on Crowdsourcing and Citizen Science (FCPCCS), a growing network of more than 100 employees from more than 20 Federal agencies….
The Toolkit will help further the culture of innovation, learning, sharing, and doing in the Federal citizen science and crowdsourcing community: indeed, the development of the Toolkit is a collaborative and community-building activity in and of itself.
The following successful Federal projects illustrate the variety of possible citizen science and crowdsourcing applications:
- The Citizen Archivist Dashboard (NARA) coordinates crowdsourced archival record tagging and document transcription. Recently, more than 170,000 volunteers indexed 132 million names of the 1940 Census in only five months, which NARA could not have done alone.
- Through Measuring Broadband America (FCC), 2 million volunteers collected and provided the FCC with data on their Internet speeds, data that FCC used to create a National Broadband Map revealing digital divides.
- In 2014, Nature’s Notebook (USGS, NSF) volunteers recorded more than 1 million observations on plants and animals that scientists use to analyze environmental change.
- Did You Feel It? (USGS) has enabled more than 3 million people worldwide to share their experiences during and immediately after earthquakes. This information facilitates rapid damage assessments and scientific research, particularly in areas without dense sensor networks.
- The mPING (NOAA) mobile app has collected more than 600,000 ground-based observations that help verify weather models.
- USAID anonymized and opened its loan guarantee data to volunteer mappers. Volunteers mapped 10,000 data points in only 16 hours, compared to the 60 hours officials expected.
- The Air Sensor Toolbox (EPA), together with training workshops, scientific partners, technology evaluations, and a scientific instrumentation loan program, empowers communities to monitor and report local air pollution.
In early 2015, OSTP, in partnership with the Challenges and Prizes Community of Practice, will convene Federal practitioners to develop the other half of the Open Innovation Toolkit for prizes and challenges. Stay tuned!”
Crowdsourcing and Humanitarian Action: Analysis of the Literature
Patrick Meier: “Raphael Hörler from Zurich’s ETH University has just completed his thesis on the role of crowdsourcing in humanitarian action. His valuable research offers one of the most up-to-date and comprehensive reviews of the principal players and humanitarian technologies in action today. In short, I highly recommend this important resource. Raphael’s full thesis is available here (PDF).”
We’re All Pirates Now
Book Review by Edward Kosner of “Information Doesn’t Want to Be Free”in the Wall Street Journal: “Do you feel like a thief when you click on a website link and find yourself reading an article or listening to a song you haven’t paid for? Should you? Are you annoyed when you can’t copy a movie you’ve paid for onto your computer’s hard drive? Should you be? Should copyright, conceived in England three centuries ago to protect writers from unscrupulous printers, apply the same way to creators and consumers in the digital age?
The sci-fi writer, blogger and general man-about-the-Web Cory Doctorow tries to answer some of these questions—and introduces others—in “Information Doesn’t Want to Be Free.” Billed as a guide for perplexed creators about how to make a living in the Internet Era, the book is actually a populist manifesto for the information revolution.
Mr. Doctorow is a confident and aphoristic writer—his book is like one long TED talk—and his basic advice to creators is easy to grasp: Aspiring novelists, journalists, musicians and other artists and would-be artists should recognize the Web as an unprecedented promotional medium rather than a revenue source. Creators, writes Mr. Doctorow, need to get known before they can expect to profit from their work. So they should welcome having their words, music or images reproduced online without permission to pave the way for a later payoff.
Even if they manage to make a name, he warns, they’re likely to be ripped off by the entertainment-industrial complex—big book publishers, record companies, movie studios, Google , Apple and Microsoft. But they can monetize their creativity by, among other things, selling tickets to public shows, peddling “swag”—T-shirts, ball caps, posters and recordings—and taking commissions for new work.
He cites the example of a painter named Molly Crabapple, who, inspired by the Occupy Wall Street movement, raised $55,000 on the crowdsourcing site Kickstarter, rented a storefront and created nine huge canvases, seven of which she sold for $8,000 each. Not the easiest way to become the next Jeff Koons, Taylor Swift or Gillian Flynn.
But Mr. Doctorow turns out to be less interested in mentoring unrealized talent than in promulgating a new regime for copyright regulation on the Internet. Copyright has been enshrined in American law since 1790, but computer technology, he argues, has rendered the concept obsolete: “We can’t stop copying on the Internet because the Internet is a copying machine.” And the whole debate, he complains, “is filled with lies, damn lies and piracy statistics.”
There’s lots of technical stuff here about digital locks—he calls devices like the Kindle “roach motels” that allow content to be loaded but never offloaded elsewhere—as well as algorithms, embedded keys and such. And the book is clotted with acronyms: A diligent reader who finishes this slim volume should be able to pass a test on the meaning of ACTA, WIPO, WPPT, WCT, DMCA, DNS, SOPA and PIPA, not to mention NaTD (techspeak for “Notice and Take Down”).
The gist of Mr. Doctorow’s argument is that the bad guys of the content game use copyright protection and antipiracy protocols not to help creators but to enrich themselves at the expense of the talent and the consumers of content. Similarly, he contends that the crusade against “net neutrality”—the principle that Internet carriers must treat all data and users the same way—is actually a ploy to elevate big players in the digital world by turning the rest of us into second-class Netizens.
“The future of the Internet,” he writes, “should not be a fight about whether Google (or Apple or Microsoft) gets to be in charge or whether Hollywood gets to be in charge. Left to their own devices, Big Tech and Big Content are perfectly capable of coming up with a position that keeps both ‘sides’ happy at the expense of everyone else.”…”
Measuring the Impact of Public Innovation in the Wild
Beth Noveck at Governing: “With complex, seemingly intractable problems such as inequality, climate change and affordable access to health care plaguing contemporary society, traditional institutions such as government agencies and nonprofit organizations often lack strategies for tackling them effectively and legitimately. For this reason, this year the MacArthur Foundation launched its Research Network on Opening Governance.
The Network, which I chair and which also is supported by Google.org, is what MacArthur calls a “research institution without walls.” It brings together a dozen researchers across universities and disciplines, with an advisory network of academics, technologists, and current and former government officials, to study new ways of addressing public problems using advances in science and technology.
Through regular meetings and collaborative projects, the Network is exploring, for example, the latest techniques for more open and transparent decision-making, the uses of data to transform how we govern, and the identification of an individual’s skills and experiences to improve collaborative problem-solving between government and citizen.
One of the central questions we are grappling with is how to accelerate the pace of research so we can learn better and faster when an innovation in governance works — for whom, in which contexts and under which conditions. With better methods for doing fast-cycle research in collaboration with government — in the wild, not in the lab — our hope is to be able to predict with accuracy, not just know after the fact, whether innovations such as opening up an agency’s data or consulting with citizens using a crowdsourcing platform are likely to result in real improvements in people’s lives.
An example of such an experiment is the work that members of the Network are undertaking with the Food and Drug Administration. As one of its duties, the FDA manages the process of pre-market approval of medical devices to ensure that patients and providers have timely access to safe, effective and high-quality technology, as well as the post-market review of medical devices to ensure that unsafe ones are identified and recalled from the market. In both of these contexts, the FDA seeks to provide the medical-device industry with productive, consistent, transparent and efficient regulatory pathways.
With thousands of devices, many of them employing cutting-edge technology, to examine each year, the FDA is faced with the challenge of finding the right internal and external expertise to help it quickly study a device’s safety and efficacy. Done right, lives can be saved and companies can prosper from bringing innovations quickly to market. Done wrong, bad devices can kill…”
Code of Conduct: Cyber Crowdsourcing for Good
Patrick Meier at iRevolution: “There is currently no unified code of conduct for digital crowdsourcing efforts in the development, humanitarian or human rights space. As such, we propose the following principles (displayed below) as a way to catalyze a conversation on these issues and to improve and/or expand this Code of Conduct as appropriate.
This initial draft was put together by Kate Chapman, Brooke Simons and myself. The link above points to this open, editable Google Doc. So please feel free to contribute your thoughts by inserting comments where appropriate. Thank you.
An organization that launches a digital crowdsourcing project must:
- Provide clear volunteer guidelines on how to participate in the project so that volunteers are able to contribute meaningfully.
- Test their crowdsourcing platform prior to any project or pilot to ensure that the system will not crash due to obvious bugs.
- Disclose the purpose of the project, exactly which entities will be using and/or have access to the resulting data, to what end exactly, over what period of time and what the expected impact of the project is likely to be.
- Disclose whether volunteer contributions to the project will or may be used as training data in subsequent machine learning research
- ….
An organization that launches a digital crowdsourcing project should:
- Share as much of the resulting data with volunteers as possible without violating data privacy or the principle of Do No Harm.
- Enable volunteers to opt out of having their tasks contribute to subsequent machine learning research. Provide digital volunteers with the option of having their contributions withheld from subsequent machine learning studies
- … “
NASA Launches New Citizen Science Website
Robert McNamara at Commons Lab:NASASolve debuted last month as a one-stop-shop for prizes and challenges that are seeking contributions from people like you. Don’t worry you need not be a rocket scientist to apply. The general public is encouraged to contribute to solving a variety of challenges facing NASA in reaching its mission goals. From hunting asteroids to re-designing Balance Mass for the Mars Lander, there are multitudes of ways for you to be a part of the nation’s space program.
Crowdsourcing the public for innovative solutions is something that NASA has been engaged in since 2005. But as NASA’s chief technologist points out, “NASASolve is a great way for members of the public and other citizen scientists to see all NASA prizes and challenges in one location.” The new site hopes to build on past successes like the Astronaut Glove Challenge, the ISS Longeron Challenge and the Zero Robotics Video Challenge. “Challenges are one tool to tap the top talent and best ideas. Partnering with the community to get ideas and solutions is important for NASA moving forward,” says Jennifer Gustetic, Program Executive of NASA Prizes and Challenges.
In order to encourage more active public participation, millions of dollars and scholarships have been set aside to reward those whose ideas and solutions succeed in taking on NASA’s challenges. If you want to get involved, visit NASASolve for more information and the current list of challenges waiting for solutions….
ShareHub: at the Heart of Seoul's Sharing Movement
Cat Johnson at Shareable: “In 2012, Seoul publicly announced its commitment to becoming a sharing city. It has since emerged as a leader of the global sharing movement and serves as a model for cities around the world. Supported by the municipal government and embedded in numerous parts of everyday life in Seoul, the Sharing City project has proven to be an inspiration to city leaders, entrepreneurs, and sharing enthusiasts around the world.
At the heart of Sharing City, Seoul is ShareHub, an online platform that connects users with sharing services, educates and informs the public about sharing initiatives, and serves as the online hub for the Sharing City, Seoul project. Now a year and a half into its existence, ShareHub, which is powered by Creative Commons Korea (CC Korea), has served 1.4 million visitors since launching, hosts more than 350 articles about sharing, and has played a key role in promoting sharing policies and projects. Shareable connected with Nanshil Kwon, manager of ShareHub, to find out more about the project, its role in promoting sharing culture, and the future of the sharing movement in Seoul….”
When Experts Are a Waste of Money
Vivek Wadhwa at the Wall Street Journal: “Corporations have always relied on industry analysts, management consultants and in-house gurus for advice on strategy and competitiveness. Since these experts understand the products, markets and industry trends, they also get paid the big bucks.
But what experts do is analyze historical trends, extrapolate forward on a linear basis and protect the status quo — their field of expertise. And technologies are not progressing linearly anymore; they are advancing exponentially. Technology is advancing so rapidly that listening to people who just have domain knowledge and vested interests will put a company on the fastest path to failure. Experts are no longer the right people to turn to; they are a waste of money.
Just as the processing power of our computers doubles every 18 months, with prices falling and devices becoming smaller, fields such as medicine, robotics, artificial intelligence and synthetic biology are seeing accelerated change. Competition now comes from the places you least expect it to. The health-care industry, for example, is about to be disrupted by advances in sensors and artificial intelligence; lodging and transportation, by mobile apps; communications, by Wi-Fi and the Internet; and manufacturing, by robotics and 3-D printing.
To see the competition coming and develop strategies for survival, companies now need armies of people, not experts. The best knowledge comes from employees, customers and outside observers who aren’t constrained by their expertise or personal agendas. It is they who can best identify the new opportunities. The collective insight of large numbers of individuals is superior because of the diversity of ideas and breadth of knowledge that they bring. Companies need to learn from people with different skills and backgrounds — not from those confined to a department.
When used properly, crowdsourcing can be the most effective, least expensive way of solving problems.
Crowdsourcing can be as simple as asking employees to submit ideas via email or via online discussion boards, or it can assemble cross-disciplinary groups to exchange ideas and brainstorm. Internet platforms such as Zoho Connect, IdeaScale and GroupTie can facilitate group ideation by providing the ability to pose questions to a large number of people and having them discuss responses with each other.
Many of the ideas proposed by the crowd as well as the discussions will seem outlandish — especially if anonymity is allowed on discussion forums. And companies will surely hear things they won’t like. But this is exactly the input and out-of-the-box thinking that they need in order to survive and thrive in this era of exponential technologies….
Another way of harnessing the power of the crowd is to hold incentive competitions. These can solve problems, foster innovation and even create industries — just as the first XPRIZE did. Sponsored by the Ansari family, it offered a prize of $10 million to any team that could build a spacecraft capable of carrying three people to 100 kilometers above the earth’s surface, twice within two weeks. It was won by Burt Rutan in 2004, who launched a spacecraft called SpaceShipOne. Twenty-six teams, from seven countries, spent more than $100 million in competing. Since then, more than $1.5 billion has been invested in private space flight by companies such as Virgin Galactic, Armadillo Aerospace and Blue Origin, according to the XPRIZE Foundation….
Competitions needn’t be so grand. InnoCentive and HeroX, a spinoff from the XPRIZE Foundation, for example, allow prizes as small as a few thousand dollars for solving problems. A company or an individual can specify a problem and offer prizes for whoever comes up with the best idea to solve it. InnoCentive has already run thousands of public and inter-company competitions. The solutions they have crowdsourced have ranged from the development of biomarkers for Amyotrophic lateral sclerosis disease to dual-purpose solar lights for African villages….”
Welcome to The Open Standard
“Welcome to The Open Standard.
From the beginning, Mozilla has dedicated itself to advocating for an open Web in wholehearted belief that open systems create more opportunity for everyone.
From its advocacy work to web literacy programs, to the creation of the Firefox browser, Mozilla has exemplified the journalism adage, “show, don’t tell.” It’s in that tradition that we’re excited to bring you The Open Standard, an original news site dedicated to covering the ideas and opinions that support the open, transparent and collaborative systems at work in our daily lives.
We advocate that open systems create healthier communities and more successful societies overall. We will cover everything from open source to open government and the need for transparency; privacy and security, the “Internet of Things” vs. “pervasive computing”, to education and if it’s keeping up with the technological changes. The bottom line? Open is better.
This is just the beginning. Over the next few months, The Open Standard will open itself to collaboration with you, our readers; everything from contributing to the site, to drawing our attention to uncovered issues, to crowdsourcing the news…”
From its advocacy work to web literacy programs, to the creation of the Firefox browser, Mozilla has exemplified the journalism adage, “show, don’t tell.” It’s in that tradition that we’re excited to bring you The Open Standard, an original news site dedicated to covering the ideas and opinions that support the open, transparent and collaborative systems at work in our daily lives.
We advocate that open systems create healthier communities and more successful societies overall. We will cover everything from open source to open government and the need for transparency; privacy and security, the “Internet of Things” vs. “pervasive computing”, to education and if it’s keeping up with the technological changes. The bottom line? Open is better.
This is just the beginning. Over the next few months, The Open Standard will open itself to collaboration with you, our readers; everything from contributing to the site, to drawing our attention to uncovered issues, to crowdsourcing the news…”