This Startup Is Challenging Google Maps—and It Needs You


Aarian Marshall at Wired: “A whole lifetime in New York City, and Christiana Ting didn’t realize just how many urgent care facilities there were until the app told her to start looking for them. “They were giving extra points for medical offices, and I found them, I think, on every block,” she says. “I’m not sure what that says about the neighborhood where I work.”

Ting was one of 761 New Yorkers who downloaded, played with, and occasionally became obsessed with an app called MapNYC this fall, vying for their share of an 8-bitcoin prize (worth about $50,000 at the time). The month-long contest, run by a new mapping startup called StreetCred, was really an experiment. StreetCred’s main research question: How do you convince regular people to build and verify mappingdata?

It turns out that the maps that guide you to the nearest Arby’s, or help your Lyft driver find your house, don’t just materialize. “I took mapping for granted until I started the competition,” Ting says, even though she pulls up Google Maps at least twice a day. “But it’s such an inconvenience if the info on the map is wrong, especially in a place like New York, that’s changing all the time.”

For regular folk, detailed, reliable mapping info is helpful. For businesses, it can be crucial. Some want to be found when a map user searches for the nearest sandwich shop. Others use products that rely on base maps—think Uber, the Weather Channel, your car’s navigation system—and require up-to-date location data. “One of the huge challenges to any geographic database is its currency,” says Renee Sieber, a geographer who studies participatory mapping at McGill University. That is to say, yesterday’s map is no good to anybody doing business today.

StreetCred sees that as an opportunity. “There’s a lot of companies, none of whom I can name, who have location data, and that data needs improvement,” says Randy Meech, CEO of the small startup. (Meech’s last open-source mapping company, a Samsung subsidiary called Mapzen, shut down in January.) Maybe a client found a data set online or purchased one from another company. Either way, it’s static, and that means it’s only a matter of time before it fails to represent reality.

Google Maps, the giant in this space, has created its extensive database through years of web scraping, Streetview roaming, purchasing and collecting satellite data, and both paying and asking volunteers to verify that the businesses it identifies are still in the same place. But the company doesn’t provide all of its specific location or “point of interest” data to developers—where that Thai restaurant is, or where the hiking trail starts, or where the hospital parking lot is located. When it and other mapping services like HERE Technologies, TomTom, and Foursquare do offer that intel, it can be pricey. StreetCred wants to make that info free for customers who don’t need that much data and cheaper for those that do….(More)”.

Outcomes of open government: Does an online platform improve citizens’ perception of local government?


Paper by Lisa Schmidthuber et al: “Governments all over the world have implemented citizensourcing initiatives to integrate citizens into decision-making processes. A more participative decision-making process is associated with an open government and assumed to benefit public service quality and interactive value creation. The purpose of this paper is to highlight the outcomes of open government initiatives and ask to what extent open government participation is related to perceived outcomes of open government....

Data conducted from a survey among users of a citizensourcing platform and platform data are used to perform non-parametric analyses and examine the relationship between platform participation and perceived outcomes of open government....

The findings of this paper suggest that active platform usage positively relates to several outcomes perceived by citizens, such as improved information flow, increased trust in and satisfaction with local government. In contrast, repetitive participation does not significantly relate to users’ outcome evaluation….(More)”.

The Digitalization of Public Diplomacy


Book by Ilan Manor: “This book addresses how digitalization has influenced the institutions, practitioners and audiences of diplomacy. Throughout, the author argues that terms such as ‘digitalized public diplomacy’ or ‘digital public diplomacy’ are misleading, as they suggest that Ministries of Foreign Affairs (MFAs) are either digital or non-digital, when in fact digitalization should be conceptualized as a long-term process in which the values, norms, working procedures and goals of public diplomacy are challenged and re-defined. Subsequently, through case study examination, this book also argues that different MFAs are at different stages of the digitalization process. By adopting the term ‘the digitalization of public diplomacy’, this book will offer a new conceptual framework for investigating the impact of digitalization on the practice of public diplomacy….(More)”.

Listening to the people who think we are wrong


Larry Kramer at the Hewlett Foundation: “Among the most corrosive developments of recent years—one that predates the election of Donald Trump—has been a breakdown in our ability to debate and reason with others with whom we disagree. The term du jour, “tribalism,” replaced the earlier “polarization” precisely to capture the added ingredient of animosity that has made even conversation across partisan divides difficult. Mistrust and hostility have been grafted onto disagreement about ideas.

Political scientists differ about how widespread the phenomenon is—some seeing it shared broadly across American society, while others believe it confined to activist elites. I lean toward the latter view, though the disease seems to be spreading awfully fast. The difference hardly matters, because activists drive and shape public debates. And, either way, the resulting take-no-prisoners politics threatens the future of democratic government, which presupposes disagreement and depends on willingness to work through and across differences from a sense of shared community....

Learning to listen with empathy matters for a number of reasons. An advocate needs to see an opponent’s argument in its strongest light, not only to counter the position effectively, but also to fully understand his or her own position—its weaknesses as well as its strengths—and so be properly prepared to defend it. Nor is this the only reason, because adversarial advocacy is only part of what lawyers do. Most legal work involves bargaining among conflicting interests and finding ways to settle disputes. Good lawyers know how to negotiate and cooperate; they know (in the phrase made famous by Roger Fisher and William Ury) how to “get to yes”—something made vastly easier if one fully and fairly comprehends both sides of an issue. There is a reason lawyers have historically constituted such a disproportionate share of our legislators and executives, and it’s not because they know how to argue. It is because they know how to find common ground.

Not that compromising is always the right thing to do. Without doubt, there are matters of principle too important to relinquish, and instances in which an adversary is too inflexible or too extreme to accommodate. In today’s public discourse, moreover, outright fabrication has become, if not quite acceptable, increasingly common. But one cannot know if or when these are the case unless and until one has examined the other side’s position honestly and confronted the weaknesses in one’s own position fearlessly…

Three techniques in particular pervade the practice of paying heed to an opposing argument without condescending to meet it:

  • First, there is the “straw man” method—a tried and true practice that involves taking the weakest or most extreme or least plausible argument in favor of a position and acting as if it were the only argument for that position; a variation of this method takes the most extreme and unattractive advocates for a position and treats them as typical.
  • Second is the practice of attributing bad motives to one’s opponents. Those employing this approach assume that people who take a contrary position know in their hearts that they are wrong and make the arguments they do for some inappropriate reason, such as racism or self-interest, that makes it easy to ignore what they have to say.
  • Third, a relatively new entrant, is what might be called the identity excuse: “We don’t need to listen to them because they are [blank].” Then fill in the blank with whatever identity you think warrants dismissal: a white male, a Black Lives Matter supporter, a Trump voter, a Democrat, the oil industry, a union, someone who received money for their work, and so on….(More)”.

Participation 2.0? Crowdsourcing Participatory Development @ DFID


Paper by Anke Schwittay, Paul Braund: “Through an empirical analysis of Amplify, a crowdsourcing platform funded by the UK’s Department for International Development (DFID), we examine the potential of ICTs to afford more participatory development. Especially interactive Web2.0 technologies are often assumed to enable the participation of marginalized groups in their development, through allowing them to modify content and generate their own communication. 

We use the concepts of platform politics and voice to show that while Amplify managers and designers invested time and resources to include the voices of Amplify beneficiaries on the platform and elicit their feedback on projects supported via the platform, no meaningful participation took place. Our analysis of the gaps between participatory rhetoric, policy and practice concludes with suggestions for how ICTs could be harnessed to contribute to meaningful participatory development that matters materially and politically.,,,(More)”

The Future of Civic Engagement


Report by Hollie Russon Gilman: “The 2018 mid-term voter turnout was the highest in 50 years. While vital, voting can’t sustain civic engagement in the long term. So, how do we channel near-term activism into long-term civic engagement?  In her essay, Gilman paints a picture of how new institutional structures, enabled by new technologies, could lead to a new “civic layer” in society that results in “a more responsive, participatory, collaborative, and adaptive future for civic engagement in governance decision making.”

Creating a New “Civic Layer.” The longer-term future presents an opportunity to set up institutionalized structures for engagement across local, state, and federal levels of government—creating a “civic layer.” Its precise form will evolve, but the basic concept is to establish a centralized interface within a com- munity to engage residents in governance decision making that interweaves digital and in-person engagement. People will earn “civic points” for engagement across a variety of activities—including every time they sign a petition, report a pot hole, or volunteer in their local community.

While creating a civic layer will require new institutional approaches, emerging technologies such as the Internet of Things (IoT), artificial intelligence (AI), and distributed ledger (e.g., blockchain) will also play a critical enabling role. These technologies will allow new institutional models to expand the concept of citizen coproduction of services in building a more responsive, connected, and engaged citizenry.

The following examples show different collaborative governance and technology components that will comprise the civic layer.  Each could be expanded and become interwoven into the fabric of civic life.

Use Collaborative Policymaking Models to Build a Civic Layer.  While we currently think of elections as a primary mode of citizen engagement with government, in the medium- to long-range future we could see collaborative policy models that become the de facto way people engage to supplement elections. Several of these engagement models are on the local level. However, with the formation of a civic layer these forms of engagement could become integrated into a federated structure enabling more scale, scope, and impact. Following are two promising models.

  • Participatory Budgeting can be broadly defined as the participation of citizens in the decision-making process of how to allocate their community’s budget among different priorities and in the monitoring of public spending. The process first came to the United States in 2009 through the work of the nonprofit Participatory Budgeting Project. Unlike traditional budget consultations held by some governments—which often amount to “selective listening” exercises—with participatory budgeting, citizens have an actual say in how a portion of a government’s investment budget is spent, with more money often allocated to poorer communities. Experts estimate that up to 2,500 local governments around the world have implemented participatory budgeting,
  • Citizens’Jury is another promising collaborative policymaking engagement model, pioneered in the 1980s and currently advocated by the nonprofit Jefferson Center in Minnesota. Three counties in rural Minnesota use this method as a foundation for Rural Climate Dialogues—regular gatherings where local residents hear from rural experts, work directly with their neighbors to design actionable community and policy recommendations, and share their feedback with public officials at a statewide meeting of rural Minnesota citizens, state agency representatives, and nonprofit organizations….(More)”.

Democracy From Above? The Unfulfilled Promise of Nationally Mandated Participatory Reforms


Book by Stephanie L. McNulty: “People are increasingly unhappy with their governments in democracies around the world. In countries as diverse as India, Ecuador, and Uganda, governments are responding to frustrations by mandating greater citizen participation at the local and state level. Officials embrace participatory reforms, believing that citizen councils and committees lead to improved accountability and more informed communities. Yet there’s been little research on the efficacy of these efforts to improve democracy, despite an explosion in their popularity since the mid-1980s.Democracy from Above? tests the hypothesis that top-down reforms strengthen democracies and evaluates the conditions that affect their success.

Stephanie L. McNulty addresses the global context of participatory reforms in developing nations. She observes and interprets what happens after greater citizen involvement is mandated in seventeen countries, with close case studies of Guatemala, Bolivia, and Peru. The first cross-national comparison on this issue,Democracy from Above? explores whether the reforms effectively redress the persistent problems of discrimination, elite capture, clientelism, and corruption in the countries that adopt them. As officials and reformers around the world and at every level of government look to strengthen citizen involvement and confidence in the political process, McNulty provides a clear understanding of the possibilities and limitations of nationally mandated participatory reforms…(More)”.

Crowdsourced mapping in crisis zones: collaboration, organisation and impact


Amelia Hunt and Doug Specht in the Journal of International Humanitarian Action:  “Crowdsourced mapping has become an integral part of humanitarian response, with high profile deployments of platforms following the Haiti and Nepal earthquakes, and the multiple projects initiated during the Ebola outbreak in North West Africa in 2014, being prominent examples. There have also been hundreds of deployments of crowdsourced mapping projects across the globe that did not have a high profile.

This paper, through an analysis of 51 mapping deployments between 2010 and 2016, complimented with expert interviews, seeks to explore the organisational structures that create the conditions for effective mapping actions, and the relationship between the commissioning body, often a non-governmental organisation (NGO) and the volunteers who regularly make up the team charged with producing the map.

The research suggests that there are three distinct areas that need to be improved in order to provide appropriate assistance through mapping in humanitarian crisis: regionalise, prepare and research. The paper concludes, based on the case studies, how each of these areas can be handled more effectively, concluding that failure to implement one area sufficiently can lead to overall project failure….(More)”

IBM aims to use crowdsourced sensor data to improve local weather forecasting globally


Larry Dignan at ZDN: “IBM is hoping that mobile barometric sensors from individuals opting in, supercomputing ,and the Internet of Things can make weather forecasting more local globally.

Big Blue, which owns The Weather Company, will outline the IBM Global High-Resolution Atmospheric Forecasting System (GRAF). GRAF incorporates IoT data in its weather models via crowdsourcing.

While hyper local weather forecasts are available in the US, Japan, and some parts of Western Europe, many regions in the world lack an accurate picture of weather.

Mary Glackin, senior vice president of The Weather Company, said the company is “trying to fill in the blanks.” She added, “In a place like India, weather stations are kilometers away. We think this can be as significant as bringing satellite data into models.”

For instance, the developing world gets forecasts based on global data that are updated every 6 hours and resolutions at 10km to 15km. By using GRAF, IBM said it can offer forecasts for the day ahead that are updated hourly on average and have a 3km resolution….(More)”.

A systematic review of the public administration literature to identify how to increase public engagement and participation with local governance


Paper by Josephine Gatti Schafer: “A systematic review of the public administration literature on public engagement and participation is conducted with the expressed intent to develop an actionable evidence base for public managers. Over 900 articles, in nine peer‐reviewed public administration journals are screened on the topic. The evidence from 40 articles is classified, summarized, and applied to inform the managerial practice of activating and recruiting the participation of the public in the affairs of local governance. The review also provides brief explanation on how systematic reviews can fill a need in governance from the evidence‐based management perspective….(More)”.