Bangalore Taps Tech Crowdsourcing to Fix ‘Unruly’ Gridlock

Curated on Posted on by Stefaan Verhulst

Saritha Rai at Bloomberg Technology: “In Bangalore, tech giants and startups typically spend their days fiercely battling each other for customers. Now they are turning their attention to a common enemy: the Indian city’s infernal traffic congestion.

Cross-town commutes that can take hours has inspired Gridlock Hackathon, a contest initiated by Flipkart Online Services Pvt. for technology workers to find solutions to the snarled roads that cost the economy billions of dollars. While the prize totals a mere $5,500, it’s attracting teams from global giants Microsoft Corp., Google and Amazon.com. Inc. to local startups including Ola.

The online contest is crowdsourcing solutions for Bangalore, a city of more than 10 million, as it grapples with inadequate roads, unprecedented growth and overpopulation. The technology industry began booming decades ago and with its base of talent, it continues to attract companies. Just last month, Intel Corp. said it would invest $178 million and add more workers to expand its R&D operations.

The ideas put forward at the hackathon range from using artificial intelligence and big data on traffic flows to true moonshots, such as flying cars.

The gridlock remains a problem for a city dependent on its technology industry and seeking to attract new investment…(More)”.

Madrid as a democracy lab

Curated on Posted on by Stefaan Verhulst

Bernardo Gutiérrez at OpenDemocracy: “…The launch of Decide Madrid, the city participation platform running on the Consul free software, signaled a real revolution. On the one hand, it paved the way for democracy from the bottom up, through direct and binding mechanisms. Unlike other historical participatory budgets, the 100 million Euros devoted to Decide Madrid participatory budgets in 2017 are allocated according to proposals coming from below. The proposals that get the most votes, whenever technically feasible, are approved. The platform also carries a section for “citizen proposals”. …

The Decide Madrid platform was not initially well received by the traditional neighbourhood associations, used to face-to-face participation and to mediating between citizens and government. In order to tackle this, a number of face-to-face deliberation spaces are being set up, such as the Local Forums (physical participation spaces in the districts), and also projects such as If you feel like a cat (participation for children and teenagers), or processes such as G1000, which aims at promoting collective deliberation and fostering proposals from below on the basis of a representative sample of the population, so that the participants’ diversity and plurality is guaranteed.

Most projects are being carried out with the support of the new Laboratories of Citizen Innovation of the prestigious Medialab-Prado. The Participa LAB(Collective Intelligence for Democracy), the DataLab (open data) and the InciLab (Citizen Innovation Lab) are joint public/common initiatives, acting as a bridge between local government and citizens. The Participa LAB, which is the one working more closely on participation, is collaborating with Decide Madridin a number of projects (Codat Madrid hackathons, If you feel like a cat, community lines, gamification, G1000, narrative groups…) and coordinates the Collective Intelligence for Democracy international call. InciLab has launched, among many other initiatives, the Madrid Listens project, to connect City Hall officials with citizens on concrete projects, blending disintermediation and the citizen lab philosophy.

More than 300.000 users strong, Decide Madrid is consolidating itself as the hegemonic space for participation in the city. It activates a variety of processes, debates, proposals, and projects. Its free software means that any city can adapt Consul to its needs, without any substantial investment, and set up a platform. From Barcelona to A Coruña, from Rome to Paris and Buenos Aires, dozens of institutions around the world have replicated the initial Decide Madrid core, thus setting up what Audrey Tang, Taiwan’s digital minister, calls a “liquid federation of cities”. Ada Colau, the mayor of Barcelona, praising the cooperative network of participation cities says: “It is very interesting that in Barcelona we have been able to carry out our first experience of digital participation, Decidim Barcelona, adapting Madrid’s base code. Once we have had a first proposal, we have shared it with many municipalities throughout Catalonia”.

Distributed democracy

The brain as a metaphor. A map of Hamburg (Germany) as a symbol of the networked, decentralized city. Neurons and neighbourhoods connected by flows, inevitably synchronized. Both images are to be found in Emergency, Steven Johnson’s classic book on collective intelligence processes. The city as a brain, as a whole made of decentralized nodes. The city as an open network, where any neighbourhood-node can connect with any other. Caio Vassão’s concept of a distributed city rounds the edges of the city with no centre, “networked, open, fluid, flexible, adaptable, reconfigurable”. A city where the neighbourhoods in the suburbs dialogue and relate to each other without the mediation of a historical center.

Left: Diagram of the human brain. Image source: Mittermeier. Right: Map of Hamburg, circa 1850. Image source: Princeton Architectural Press.

Madrid has kick-started a forceful decentralization policy. Distributed democracy in Madrid can be seen in how budgets are allocated, how city districts have multiplied their resources and partly manage cultural festivals (like the Summers in the City) and cultural projects (Madrid District).

At the same time, the launching of the Local Forums is a clear move to decentralize power and participation in the city. Through projects such as Experiment District (travelling citizen laboratories), Imagine Madrid (rethinking 10 territories) or the M.A.R.E.S project, Spain’s capital city is redrawing its neighbourhood fabric, its economic relations, and citizen involvement in decision making. The successful Medialab-Prado’s Experiment District project, which has already visited Villaverde, Moratalaz and Fuencarral, is in full expansion. It is about to even launch a global call, as dozens of cities around the world want to replicate it. Medialab-Prado, one of the city innovation centres, defines Experiment District as a set of “citizen labs for experimenting and collaborative learning in which anyone can participate”. Citizen (neighbourhood) labs based on the prototyping culture, an open and collaborative way of developing projects. Citizen (neighbourhood) labs for learning and teaching, where the result is not a perfect product, but a process that can be improved in real time through the collaboration of citizens from the Madrid neighbourhoods….(More)”

Tackling Challenges in the Engagement of Citizens with Smart City Initiatives

Curated on Posted on by Stefaan Verhulst

Paper by Long Pham and Conor Linehan: “Smart City (SC) initiatives offer best possible outcomes to  citizens and other stakeholders when those people are  involved centrally in all stages of the project. However,  undertaking design processes that facilitate citizen  engagement often involves prohibitive challenges in cost,  design and deployment mechanisms, particularly for small  cities that have limited resources. We report on a project  carried out in Cork City, a small city in Ireland, where a  method inspired by crowdsourcing was used to involve  local participants in decisions regarding smart city  infrastructure. Academics, local government, volunteers  and civil organisations came together to collaboratively  design and carry out a study to represent local interests  around the deployment of smart city infrastructure. Our  project demonstrates a new way of translating  crowdsourcing for use in government problem-solving. It  was comparatively inexpensive, creative in design, and  flexible but collaborative in deployment, resulting in high  volume of reliable data for project prioritisation and  implementation….(More)”

Carnegie Mellon scientists use app to track foul odors in Pittsburgh

Curated on Posted on by Stefaan Verhulst

Ashley Murray at Pittsburgh Post-Gazette: “If you smell something, say something. Scientists at Carnegie Mellon University want Pittsburghers to put their collective noses to the task and report foul smells using a mobile reporting application called Smell PGH.

Since the app launched last year, more than 1,300 users have reported foul smells more than 4,300 times — most of which they’ve described as “industrial,” “sulfur” or “woodsmoke.”

The app was developed at CMU’s Community Robotics, Education and Technology Empowerment (CREATE) Lab.

“The app is really about the community,” said Beatrice Dias, project director at the CREATE Lab. “To show that you’re not alone in your negative experiences of pollution impact.”

Smartphone users can create a “smell report” within the app, which has the capability to alert the Allegheny County Health Department.

Health department spokeswoman Melissa Wade said the agency has received and followed-up on 3,000 reports generated from the app.

Users can also view a real-time map of all smell reports in and around the city. A new feature added last month allows users to go back in time and play a time-lapse animation of little colored triangles — green, yellow and red, symbolizing varying degrees of smell — that pop up and disappear as odors were reported….

“The goal is I’m trying to predict the smell in the next few hours, like a weather forecast,” Mr. Hsu said. “Let’s say today from 12 to 1 p.m. we have 10 smell reports. I can check not only the smell reports, but the data from other sensor stations around Pittsburgh, so I know during this hour what the reading is of all the air-quality related variables, like PM 2.5, like sulfur and nitrogen oxides, [and] the wind speed, the wind direction. There are a lot of parameters we need to consider.”…

Another goal of this citizen science initiative, Mr. Hsu said, is to improve communication between the public and governmental regulation agencies, like the health department.

“Before this technology if you smelled something bad, you might not be sure if this came from ambient air, your neighborhood or just traffic issues,” Mr. Hsu said. “But if you use the app, you can see a lot of your neighbors are reporting, too. And then maybe the government can use this to see the problems in a city.”…(More)”.

Legal and Ethical Issues of Crowdsourcing

Curated on Posted on by Stefaan Verhulst

Alqahtani, Bashayr et al in the International Journal of Computer Applications: “Crowdsourcing is lately developed expression which meaning that the outsourcing process of activities by crowd in the form of an ‘open call’ or a firm to an online community. An assigned task can be completed by any member of the crowd and be paid due to their efforts, also to attract the best possible ideas and approaches to boost innovation or to complete data processing tasks. Though the labor organization form was pioneered in the calculation sector, businesses companies have begun using ‘crowdsourcing’ for a various domain of tasks that they discover can be preferable completed and good achieved with crowds’ members instead of their own employees. This research will define the principle of crowdsourcing, types of it, challenges of crowdsourcing, also it will explain advantages and disadvantages and the way that firms are utilizing marketing task application crowdsourcing for the completion, discuss some of legal issues and ethical issues with regulations. Finally, this article will be completed as a paper research for crowdsourcing…(More)”.

Volunteers teach AI to spot slavery sites from satellite images

Curated on Posted on by Stefaan Verhulst

Matt Reynolds at New Scientist: “Online volunteers are helping to track slavery from space. A new crowdsourcing project aims to identify brick-making kilns in South Asia – frequently the site of forced labour – in satellite images.

This data will then be used to train machine learning algorithms to automatically recognise brick kilns in satellite imagery. If computers can pinpoint the location of such possible slavery sites, then the coordinates could be passed to local charities to investigate, says Kevin Bales, the project leader, at the University of Nottingham, UK.

South Asian brick kilns are notorious as modern-day slavery sites. There are an estimated 5 million people working in brick kilns in South Asia, and of those nearly 70 per cent are thought to be working there under duress – often to pay off financial debts.

 However, no one is quite sure how many of these kilns there are in the so-called “Brick Belt”, a region that stretches across parts of Pakistan, India and Nepal. Some estimates put the figure at 20,000, but it may be as high as 50,000.

Bales is hoping that his machine learning approach will produce a more accurate figure and help organisations on the ground know where to direct their anti-slavery efforts.

It’s great to have a tool for identifying possible forced labour sites, says Sasha Jesperson at St Mary’s University in London. But it is just a start – to really find out how many people are being enslaved in the brick kiln industry, investigators still need to visit every site and work out exactly what’s going on there, she says….

So far, volunteers have identified over 4000 potential slavery sites across 400 satellite images taken via Google Earth. Once these have been checked several times by volunteers, Bales plans to use these images to teach the machine learning algorithm what kilns look like, so that it can learn to recognise them in images automatically….(More)”.

Singapore’s ‘Uber of lifesaving’ app is a simple way to stop people from dying on the street

Curated on Posted on by Stefaan Verhulst

Ariel Schwartz for  Business Insider: “If you have a heart attack on a plane, chances are decently good that a doctor or nurse onboard can provide emergency services while you wait to land. But if you collapse on a crowded city street, you might have to wait awhile for an ambulance to arrive.

Singapore’s solution: bring the plane treatment model to the streets by crowdsourcing medical help from whoever happens to be nearby.

The city-state’s population is rapidly aging, and that’s led to an uptick in the number of calls for emergency services. Getting ambulances through clogged city streets to people in need of care within 10 minutes – the approximate amount of time someone in cardiac arrest has before their prospects of survival dim -is a struggle.

A few years ago, Singapore’s Civil Defense Force (which run the public ambulance system) started testing a solution called myResponder. It’s essentially the app version of a flight attendant saying, “Is there a doctor onboard?”

When someone calls 995 (the equivalent of 911), their call is geolocated and a notification is sent out to anyone nearby who has downloaded the app. Once someone gets a notification, they can choose whether or not to accept the call for help. The app also shows the location of any nearby defibrillator machines.

The app launched in 2015. Since then, more than 15,000 medical professionals have downloaded it….(More)”

A distributed model for internet governance

Curated on Posted on by Stefaan Verhulst

Global Partners Digital: “Across the world, increased internet adoption has radically altered people’s lives – creating the need for new methods of internet governance that are more effective, flexible, inclusive, and legitimate. Conversations about reforming the internet governance ecosystem are already taking place at the CSTD Working Group on Enhanced Cooperation, and within the wider IGF community.

A new paper by GovLab co-founder and GPD Advisory Board member Stefaan Verhulst – A distributed model for internet governance – seeks to contribute to this evolving debate by proposing a distributed yet coordinated framework for internet governance – one which accommodates existing and emerging decision-making approaches, while also enabling broader participation by a wider range of institutions and actors….(More)”

Shaping space for civic life: Can better design help engage citizens?

Curated on Posted on by Stefaan Verhulst

Patrick Sisson at Curbed: “…The Assembly Civic Engagement Survey, a new report released yesterday by the Center for Active Design, seeks to understand the connections between the design of public spaces and buildings on public life, and eventually create a toolbox for planners and politicians to make decisions that can help improve civic pride. There’s perhaps an obvious connection between what one might consider a better-designed neighborhood and public perception of government and community, but how to design that neighborhood to directly improve public engagement—especially during an era of low voter engagement and partisan divide—is an important, and unanswered, question….

One of the most striking findings was around park signage. Respondents were shown a series of three signs, ranging from a traditional display of park rules and prohibitions to a more proactive, engaging pictograph that tells parkgoers it’s okay to give high-fives. The survey found the simple switch to more eye-catching, positive, and entertaining signage improved neighborhood pride by 11 percent and boosted the feeling that “the city cares for people in this park” by 9 percent. Similar improvements were found in surveys looking at signage on community centers.

According to Frank, the biggest revelation from the research is how a minimum of effort can make a large impact. On one hand, she says, it doesn’t take a genius to realize that transforming a formerly graffiti-covered vacant lot into a community garden can impact community trust and cohesion.

What sticks out from the study’s findings is how little is really necessary to shift attitudes and improve people’s trust in their neighborhoods and attitudes toward city government and police. Litter turned out to be a huge issue: High levels of trash eroded community pride by 10 percent, trust in police by 5 percent, and trust in local government by 4 percent. When presented with a series of seven things they could improve about their city, including crime, traffic, and noise, 23 percent of respondents chose litter.

Center for Active Design

In short, disorder erodes civic trust. The small things matter, especially when cities are formulating budgets and streetscaping plans and looking at the most effective ways of investing in community improvements….

Center for Active Design

Giving cities direction as well as data

Beyond connecting the dots, Frank wants to give planners rationale for their actions. Telling designers that placing planters in the middle of a street can beautify a neighborhood is one thing; showing that this kind of beautification increases walkability, brings more shoppers to a commercial strip, and ultimately leads to higher sales and tax revenue spurs action and innovation.

Frank gives the example of redesigning the streetscape in front of a police station. The idea of placing planters and benches may seem like a poor use of limited funds, until data and research reveals it’s a cost-effective way to encourage interactions between cops and the community and helps change the image of the department….(More)”

Index: Collective Intelligence

Curated on Posted on by Hannah Pierce

By Hannah Pierce and Audrie Pirkl

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on collective intelligence and was originally published in 2017.

The Collective Intelligence Universe

  • Amount of money that Reykjavik’s Better Neighbourhoods program has provided each year to crowdsourced citizen projects since 2012: € 2 million (Citizens Foundation)
  • Number of U.S. government challenges that people are currently participating in to submit their community solutions: 778 (Challenge.gov).
  • Percent of U.S. arts organizations used social media to crowdsource ideas in 2013, from programming decisions to seminar scheduling details: 52% (Pew Research)
  • Number of Wikipedia members who have contributed to a page in the last 30 days: over 120,000 (Wikipedia Page Statistics)
  • Number of languages that the multinational crowdsourced Letters for Black Lives has been translated into: 23 (Letters for Black Lives)
  • Number of comments in a Reddit thread that established a more comprehensive timeline of the theater shooting in Aurora than the media: 1272 (Reddit)
  • Number of physicians that are members of SERMO, a platform to crowdsource medical research: 800,000 (SERMO)
  • Number of citizen scientist projects registered on SciStarter: over 1,500 (Collective Intelligence 2017 Plenary Talk: Darlene Cavalier)
  • Entrants to NASA’s 2009 TopCoder Challenge: over 1,800 (NASA)

Infrastructure

  • Number of submissions for Block Holm (a digital platform that allows citizens to build “Minecraft” ideas on vacant city lots) within the first six months: over 10,000 (OpenLearn)
  • Number of people engaged to The Participatory Budgeting Project in the U.S.: over 300,000. (Participatory Budgeting Project)
  • Amount of money allocated to community projects through this initiative: $238,000,000

Health

  • Percentage of Internet-using adults with chronic health conditions that have gone online within the US to connect with others suffering from similar conditions: 23% (Pew Research)
  • Number of posts to Patient Opinion, a UK based platform for patients to provide anonymous feedback to healthcare providers: over 120,000 (Nesta)
    • Percent of NHS health trusts utilizing the posts to improve services in 2015: 90%
    • Stories posted per month: nearly 1,000 (The Guardian)
  • Number of tumors reported to the English National Cancer Registration each year: over 300,000 (Gov.UK)
  • Number of users of an open source artificial pancreas system: 310 (Collective Intelligence 2017 Plenary Talk: Dana Lewis)

Government

  • Number of submissions from 40 countries to the 2017 Open (Government) Contracting Innovation Challenge: 88 (The Open Data Institute)
  • Public-service complaints received each day via Indonesian digital platform Lapor!: over 500 (McKinsey & Company)
  • Number of registered users of Unicef Uganda’s weekly, SMS poll U-Report: 356,468 (U-Report)
  • Number of reports regarding government corruption in India submitted to IPaidaBribe since 2011: over 140,000 (IPaidaBribe)

Business

  • Reviews posted since Yelp’s creation in 2009: 121 million reviews (Statista)
  • Percent of Americans in 2016 who trust online customer reviews as much as personal recommendations: 84% (BrightLocal)
  • Number of companies and their subsidiaries mapped through the OpenCorporates platform: 60 million (Omidyar Network)

Crisis Response

Public Safety

  • Number of sexual harassment reports submitted to from 50 cities in India and Nepal to SafeCity, a crowdsourcing site and mobile app: over 4,000 (SafeCity)
  • Number of people that used Facebook’s Safety Check, a feature that is being used in a new disaster mapping project, in the first 24 hours after the terror attacks in Paris: 4.1 million (Facebook)