Smarter Government For Social Impact: A New Mindset For Better Outcomes


Report by Drive Impact: “From Kentucky to Arkansas to New York, government leaders across the United States are leveraging data, technology, and a heightened focus on outcomes to deliver social impact with modern solutions. In Louisville, Kentucky, “smart” asthma inhalers track where attacks happen citywide and feed this data into a government dashboard, helping policymakers identify hot spots to improve air quality and better treat patients. Policy leaders in New York and Texas are reforming Medicaid with “value-based payments” that reward doctors for performing preventive procedures that protect against costly tests and treatments down the road. In Arkansas, a digital government platform called Gov2Go connects citizens with a personalized console that sends reminders to file paperwork, renew registrations, and seek out other relevant government services.

What all of these initiatives share is a smarter approach to policymaking: an operating belief that government can and should reward the best policies and programs by paying for the best outcomes and using the best data and technology to identify solutions that can transform service delivery and strengthen citizens’ connection to government. These transformational policies are smarter government, and America needs more of it. Smarter government uses an outcomes mindset to embrace cutting-edge data and technology, make better funding choices, learn from policy failures and successes, act on new knowledge about what works, and align clear goals with the right incentives to achieve them. Americans need a smarter, outcomes-focused government for the twenty-first century—one that can identify and address systemic barriers to effective service delivery and seek out and promote innovative solutions to our greatest social challenges….(More)”

Distinguishing ‘Crowded’ Organizations from Groups and Communities: Is Three a Crowd?


Paper by Gianluigi Viscusi and Christopher L. Tucci: “In conventional wisdom on crowdsourcing, the number of people define the crowd and maximizing this number is often assumed to be the goal of any crowdsourcingexercise. However, we propose that there are structural characteristics of the crowd that might be more important than the sheer number of participants. These characteristics include (1) growth rate and its attractiveness to the members, (2) the equality among members, (3) the density within provisional boundaries, (4) the goal orientation of the crowd, and (5) the “seriality” of the interactions between members of the crowd. We then propose a typology that may allow managers to position their companies’ initiatives among four strategic types: crowd crystals, online communities, closed crowd, and open crowd driven innovation. We show that incumbent companies may prefer a closed and controlled access to the crowd, limiting the potential for gaining results and insights from fully open crowd-driven innovation initiatives. Consequently, we argue that the effects on industries and organizations by open crowds are still to be explored, possibly via the mechanisms of entrepreneurs exploiting open crowds as new entrants, but also for the configuration of industries such as, e.g., finance, pharmaceuticals, or even the public sector where the value created usually comes from interpretation issues and exploratory problem solving…(More).”

What is Citizensourcing?


Citizensourcing is the crowdsourcing practice applied by governments with the goal of tapping into the collective intelligence of the citizens. Through citizensourcing, governments can collect ideas, suggestions and opinions from their citizens — thereby creating a permanent feedback loop of communication.

Cities are a powerhouse of collective intelligence. Thanks to modern technologies, time has come to unlock the wisdom of the crowd. Tweet: Cities are powerhouses of collective intelligence - time to unlock them. via @citizenlabco http://ctt.ec/7e6Q2+

Yesterday

The current means of engaging citizens in public policy are in place since the 18th century: town hall meetings, in-person visits, phone calls or bureaucratic forms that allowed you to submit an idea. All of those ways of engagement are time-consuming, ineffective and expensive.

Great ideas and valuable feedback get lost, because those forms of engagement take too much effort for both citizens and cities. And next to that, communication happens in private between city government and citizens. Citizens cannot communicate with each other about how they want to improve their city.

Today

Advances in technology have restructured the way societies are organised; we’re living a digital age in which citizens are connected over networks. This creates unseen opportunities for cities to get closer to their citizens and serve them better. In the last years, we’ve seen several cities trying to build a strong online presence on social media channels.

Yet, they have discovered that communicating with their citizens over Twitter and Facebook is far from optimal. Messages get lost in the information overload that characterises those platforms, resulting in a lack of structured communication.

Tomorrow

Imagine that your town hall meetings could be held online… but then 24/7, accessible from every possible device. Citizensourcing on a dedicated platform is an inexpensive way for cities to get valuable input in the form of ideas, feedback and opinions from their citizens.

Whereas only a very small proportion of citizens engage in the time-consuming offline participation, an online platform allows you to multiply your reach by tenfolds. You reach an audience of citizens that you couldn’t reach before, which makes an online platform a well-needed complement for the already existing offline channels in every city.

When citizens can share their ideas in an easy and fun way and get rewarded for their valuable input, that’s when the wisdom of the crowd gets truly unlocked.

The most direct benefit for cities is clear: crowdsourcing new urban ideas drives superior innovations. At least as important as the fact that you offer a new channel for proposals, is that engagement leads to a better understanding of the different needs citizens have…..

There are several early success stories that show the gigantic potential though:

  • The Colombian city Medellín has its own crowdsourcing platform MiMedellín on which citizens share their urban solutions for problems the city faces. It turned out to be a big success: having collected more than 2,300 (!) posted ideas, the government is already developing policies with help from the creativity of citizens.
  • In the Icelandic capital, Reykjavik, the city council succeeded in having their citizensourcing website Better Reykjavik used by over 60% of the citizens. Since Reykjavik implemented their city platform, they have spent €1.9 million on developing more than 200 projectsbased on ideas from citizens..
  • Paris held a participatory budgeting process, called ‘Madame Mayor, I have an idea’, that brought forward wonderful proejcts. To name one, after having received well over 20,000 votes, the city government announced to invest €2 million in vertical garden projects. Other popular ideas included gardens in schools, neighbourhood recycling centers and co-working spaces for students and entrepreneurs….(More)”

Anyone can help with crowdsourcing future antibiotics


Springwise: “We’ve seen examples of researchers utilizing crowdsourcing to expand their datasets, such as a free mobile app where users help find data patterns in cancer research by playing games. Now a pop-up home lab is harnessing the power of citizen scientists to find future antibiotics in their backyards.
By developing a small home lab, UK-based Post/Biotics is encouraging anyone, including school children, to help find solutions to the growing antibiotics resistance crisis. Post/Biotics is a citizen’s science platform, which provides the toolkit, knowledge and science network so anyone can support antibiotic development. Participants can test samples of basically anything they find in natural areas, from soil to mushrooms, and if their sample has antibacterial properties, their tool will change color. They can then send results, along with a photo and GPS location to an online database. When the database notices a submission that may be interesting, it alerts researchers, who can then ask for samples. An open-source library of potential antimicrobials is then established, and users simultaneously benefit from learning how to conduct microbiology experiments.
Post/Biotics are using the power of an unlimited amount of citizen scientists to increase the research potential of antibiotic discovery….(More)”

Lawyer’s crowdsourcing site aims to help people have their day in court


 in The Guardian: “With warnings coming thick and fast about the stark ramifications of the government’s sweeping cuts to legal aid, it was probably inevitable that someone would come up with a new way to plug some gaps in access to justice. Enter the legal crowdfunder, CrowdJustice, an online platform where people who might not otherwise get their case heard can raise cash to pay for legal representation and court costs.

The brainchild of 33-year-old lawyer Julia Salasky, and the first of its kind in the UK, CrowdJustice provides people who have a public interest case but lack adequate financial resources with a forum where they can publicise their case and, if all goes to plan, generate funding for legal action by attracting public support and donations.

“We are trying to increase access to justice – that’s the baseline,” says Salasky. “I think it’s a social good.”

The platform was launched just a few months ago, but has already attracteda range of cases both large and small, including some that could set important legal precedents.

CrowdJustice has helped the campaign, Jengba (Joint Enterprise: Not Guilty by Association) to raise funds to intervene in a supreme court case to consider reforming the law of joint enterprise that can find people guilty of a crime, including murder, committed by someone else. The group amassed £10,000 in donations for legal assistance as part of their ongoing challenge to the legal doctrine of “joint enterprise”, which disproportionately prosecutes people from black and minority ethnic backgrounds for violent crimes where it is alleged they have acted together for a common purpose.

In another case, a Northern Irish woman who discovered she wasn’t entitled to her partner’s occupational pension after he died because of a bureaucratic requirement that did not apply to married couples, used CrowdJustice to help raise money to take her case all the way to the supreme court. “If she wins, it will have an enormous precedent-setting value for the legal rights of all couples who cohabit,” Salasky says….(The Guardian)”

The Crowdsourcing Site That Wants to Pool Our Genomes


Ed Jong at the Atlantic: “…In 2010, I posted a vial of my finest spit to the genetic-testing company 23andme. In return, I got to see what my genes reveal about my ancestry, how they affect my risk of diseases or my responses to medical drugs, and even what they say about the texture of my earwax. (It’s dry.) 23andme now has around a million users, as do other similar companies like Ancestry.com.

But these communities are largely separated from one another, a situation that frustrated Yaniv Erlich from the New York Genome Center and Columbia University. “Tens of millions of people will soon have access to their genomes,” he says. “Are we just going to let these data sit in silos, or can we partner with these large communities to enable some really large science? That’s why we developed DNA.LAND.”

DNA.LAND, which Erlich developed together with colleague Joe Pickrell, is a website that allows customers of other genetic-testing services to upload files containing their genetic data. Scientists can then use this data for research, to the extent that each user consents to. “DNA.LAND is a way for getting the general public to participate in large-scale genetic studies,” says Erlich. “And we’re not a company. We’re a non-profit website, run by scientists.”…(More)”

Effectively Crowdsourcing the Acquisition and Analysis of Visual Data for Disaster Response


Hien To, Seon Ho Kim, and Cyrus Shahabi: “Efficient and thorough data collection and its timely analysis are critical for disaster response and recovery in order to save peoples lives during disasters. However, access to comprehensive data in disaster areas and their quick analysis to transform the data to actionable knowledge are challenging. With the popularity and pervasiveness of mobile devices, crowdsourcing data collection and analysis has emerged as an effective and scalable solution. This paper addresses the problem of crowdsourcing mobile videos for disasters by identifying two unique challenges of 1) prioritizing visualdata collection and transmission under bandwidth scarcity caused by damaged communication networks and 2) analyzing the acquired data in a timely manner. We introduce a new crowdsourcing framework for acquiring and analyzing the mobile videos utilizing fine granularity spatial metadata of videos for a rapidly changing disaster situation. We also develop an analytical model to quantify the visual awareness of a video based on its metadata and propose the visual awareness maximization problem for acquiring the most relevant data under bandwidth constraints. The collected videos are evenly distributed to off-site analysts to collectively minimize crowdsourcing efforts for analysis. Our simulation results demonstrate the effectiveness and feasibility of the proposed framework….(More)”

Crowdsourced research: Many hands make tight work


 

Raphael Silberzahn & Eric L. Uhlmann in Nature: “…For many research problems, crowdsourcing analyses will not be the optimal solution. It demands a huge amount of resources for just one research question. Some questions will not benefit from a crowd of analysts: researchers’ approaches will be much more similar for simple data sets and research designs than for large and complex ones. Importantly, crowdsourcing does not eliminate all bias. Decisions must still be made about what hypotheses to test, from where to get suitable data, and importantly, which variables can or cannot be collected. (For instance, we did not consider whether a particular player’s skin tone was lighter or darker than that of most of the other players on his team.) Finally, researchers may continue to disagree about findings, which makes it challenging to present a manuscript with a clear conclusion. It can also be puzzling: the investment of more resources can lead to less-clear outcomes.

“Under the current system, strong storylines win out over messy results.”

Still, the effort can be well worth it. Crowdsourcing research can reveal how conclusions are contingent on analytical choices. Furthermore, the crowdsourcing framework also provides researchers with a safe space in which they can vet analytical approaches, explore doubts and get a second, third or fourth opinion. Discussions about analytical approaches happen before committing to a particular strategy. In our project, the teams were essentially peer reviewing each other’s work before even settling on their own analyses. And we found that researchers did change their minds through the course of analysis.

Crowdsourcing also reduces the incentive for flashy results. A single-team project may be published only if it finds significant effects; participants in crowdsourced projects can contribute even with null findings. A range of scientific possibilities are revealed, the results are more credible and analytical choices that seem to sway conclusions can point research in fruitful directions. What is more, analysts learn from each other, and the creativity required to construct analytical methodologies can be better appreciated by the research community and the public.

Of course, researchers who painstakingly collect a data set may not want to share it with others. But greater certainty comes from having an independent check. A coordinated effort boosts incentives for multiple analyses and perspectives in a way that simply making data available post-publication does not.

The transparency resulting from a crowdsourced approach should be particularly beneficial when important policy issues are at stake. The uncertainty of scientific conclusions about, for example, the effects of the minimum wage on unemployment, and the consequences of economic austerity policies should be investigated by crowds of researchers rather than left to single teams of analysts.

Under the current system, strong storylines win out over messy results. Worse, once a finding has been published in a journal, it becomes difficult to challenge. Ideas become entrenched too quickly, and uprooting them is more disruptive than it ought to be. The crowdsourcing approach gives space to dissenting opinions.

Scientists around the world are hungry for more-reliable ways to discover knowledge and eager to forge new kinds of collaborations to do so. Our first project had a budget of zero, and we attracted scores of fellow scientists with two tweets and a Facebook post.

Researchers who are interested in starting or participating in collaborative crowdsourcing projects can access resources available online. We have publicly shared all our materials and survey templates, and the Center for Open Science has just launched ManyLab, a web space where researchers can join crowdsourced projects….(More).

See also Nature special collection:reproducibility

 

Meaningful meetings: how can meetings be made better?


Geoff Mulgan at NESTA: “Many of us spend much of our time in meetings and at conferences. But too often these feel like a waste of time, or fail to make the most of the knowledge and experience of the people present.

Meetings have changed – with much more use of online tools, and a growing range of different meeting formats. But our sense is that meetings could be much better run and achieve better results.

This paper tries to help. It summarises some of what’s known about how meetings work well or badly; makes recommendations about how to make meetings better; and showcases some interesting recent innovations. It forms part of a larger research programme at Nesta on collective intelligence which is investigating how groups and organisations can make the most of their brains, and of the technologies they use.

We hope the paper will be helpful to anyone designing or running meetings of any kind, and that readers will contribute good examples, ideas and evidence which can be added into future versions….(More)”

US Administration Celebrates Five-Year Anniversary of Challenge.gov


White House Fact Sheet: “Today, the Administration is celebrating the five-year anniversary of Challenge.gov, a historic effort by the Federal Government to collaborate with members of the public through incentive prizes to address our most pressing local, national, and global challenges. True to the spirit of the President’s charge from his first day in office, Federal agencies have collaborated with more than 200,000 citizen solvers—entrepreneurs, citizen scientists, students, and more—in more than 440 challenges, on topics ranging from accelerating the deployment of solar energy, to combating breast cancer, to increasing resilience after Hurricane Sandy.

Highlighting continued momentum from the President’s call to harness the ingenuity of the American people, the Administration is announcing:

  • Nine new challenges from Federal agencies, ranging from commercializing NASA technology, to helping students navigate their education and career options, to protecting marine habitats.
  • Expanding support for use of challenges and prizes, including new mentoring support from the General Services Administration (GSA) for interested agencies and a new $244 million innovation platform opened by the U.S. Agency for International Development (USAID) with over 70 partners.

In addition, multiple non-governmental institutions are announcing 14 new challenges, ranging from improving cancer screenings, to developing better technologies to detect, remove, and recover excess nitrogen and phosphorus from water, to increasing the resilience of island communities….

Expanding the Capability for Prize Designers to find one another

The GovLab and MacArthur Foundation Research Network on Opening Governance will launch an expert network for prizes and challenges. The Governance Lab (GovLab) and MacArthur Foundation Research Network on Opening Governance will develop and launch the Network of Innovators (NoI) expert networking platform. NoI will make easily searchable the know-how of innovators on topics ranging from developing prize-backed challenges, opening up data, and use of crowdsourcing for public good. Platform users will answer questions about their skills and experiences, creating a profile that enables them to be matched to those with complementary knowledge to enable mutual support and learning. A beta version for user testing within the Federal prize community will launch in early October, with a full launch at the end of October. NoI will be open to civil servants around the world…(More)”