Innovation Labs: Leveraging Openness for Radical Innovation?


Paper by Gryszkiewicz, Lidia and Lykourentzou, Ioanna and Toivonen, Tuukka: “A growing range of public, private and civic organisations, from Unicef through Nesta to Tesco, now run units known as ‘innovation labs’. The hopeful assumption they share is that labs, by building on openness among other features, can generate promising solutions to grand challenges of the future. Despite their seeming proliferation and popularisation, the underlying innovation paradigm embodied by labs has so far received scant academic attention. This is a missed opportunity, because innovation labs are potentially fruitful vehicles for leveraging openness for radical innovation. Indeed, they not only strive to span organisational, sectoral and geographical boundaries by bringing a variety of uncommon actors together to embrace radical ideas and out-of-the box thinking, but they also aim to apply the concept of openness throughout the innovation process, including the experimentation and development phases. While the phenomenon of labs clearly forms part of a broader trend towards openness, it seems to transcend traditional conceptualisations of open innovation (Chesbrough, 2006), open strategy (Whittington et al., 2011), open science (David, 1998) or open government (Janssen et al., 2012). What are innovation labs about, how do they differ from other innovation efforts and how do they embrace openness to create breakthrough innovations? This short exploratory paper is an introduction to a larger empirical study aiming to answer these questions….(More).”

Surveying the citizen science landscape


Paper by Andrea Wiggins and Kevin Crowston in First Monday: “Citizen science has seen enormous growth in recent years, in part due to the influence of the Internet, and a corresponding growth in interest. However, the few stand-out examples that have received attention from media and researchers are not representative of the diversity of the field as a whole, and therefore may not be the best models for those seeking to study or start a citizen science project. In this work, we present the results of a survey of citizen science project leaders, identifying sub-groups of project types according to a variety of features related to project design and management, including funding sources, goals, participant activities, data quality processes, and social interaction. These combined features highlight the diversity of citizen science, providing an overview of the breadth of the phenomenon and laying a foundation for comparison between citizen science projects and to other online communities….(More).”

Schemes used by South Australia to include citizens in policy making


Joshua Chambers at Future Gov Asia: “…South Australia has pioneered a number of innovative methods to try to include its residents in policymaking. …The highest profile participatory programme run by the state government is the Citizens’ Jury initiative, …The Citizens’ Jury takes a randomly selected, representative group of citizens through a process to hear arguments and evidence much like a jury in a trial, before writing an independent report which makes recommendations to government.
There were 37 members of the jury, hearing evidence on Thursday evenings and Saturdays over a five week period. They heard from motorists associations, cycling associations, and all sorts of other interested groups.
They used Basecamp software to ensure that jurors stayed connected when not at meetings, hosting discussions in a private space to consider the evidence they heard. …The jurors prepared 21 recommendations, ranging from decreasing speed in the city to a schools programme…. The Government supports the majority of the recommendations and will investigate the remaining three.
The government has also committed to provide jurors with an update every 6 months on the progress being made in this area.
Lessons and challenges
As would be expected with an innovative new scheme, it hasn’t always been smooth. One lesson learned from the first initiative was that affected agencies need to be engaged in advance, and briefed throughout the process, so that they can prepare their responses and resources. ….
Aside from the Citizens’ Jury, the Government of South Australia is also pioneering other approaches to include citizens in policy making. Fund My Idea is a crowdsourcing site that allows citizens to propose new projects. …(More)”

Citizen Science in America’s DNA


Keynote by NOAA Chief Scientist, Dr. Richard Spinrad at the forum  entitled, Tracking a Changing Climate: “Citizen science is part of America’s DNA.  For centuries, citizens not trained in science have helped shaped our understanding of Earth.
Thomas Jefferson turned Lewis and Clark into citizen scientists when he asked them to explore the landscape, wildlife and weather during their journeys of the West.They investigated plants, animals and geography, and came back with maps, sketches and journals.  These new data were some of the first pieces of environmental intelligence defining our young nation.  President Jefferson instilled citizen science in my own agency’s DNA by creating the Survey of the Coast, a NOAA legacy agency focused on charting  and protecting the entire coast of our Nation.
The National Weather Service’s Cooperative Observer Program, begun in 1890, is an outstanding example of citizen science.  Last year, NOAA honored an observer who has provided weather observations every day for 80 years. Volunteer citizen scientists have transcribed more than 68,000 pages of Arctic ship logs, adding to the long-term climate record by populating a database with historic weather and sea ice observations. Also, citizen scientists are providing new estimates of cyclone intensity by interpreting satellite images.
There is tremendous value in the capability of citizen scientists to feed local data into their own communities’ forecasts. In September 2013, for example, formal observation systems and tracking instruments were washed out when extreme floods struck Colorado and New Mexico. By ensuring that real-time forecasts were still integrated into the National Weather Service Flood Warning System, the reports of about 200 citizen scientists contributed to what has been called the best mapped extreme rain event in Colorado history and possibly nationwide.
The Community Collaborative Rain, Hail and Snow (CoCoRaHS) Network played a pivotal role in this mapping. CoCoRaHS also shows how citizen science can help make data collection straightforward and inexpensive. To measure the impact and size of hail, for example, it uses a Styrofoam sheet covered with tin foil, creating a “hail pad” that has proven to be quite accurate.
The recognized value of citizen science is growing rapidly.  NOAA has an app to crowdsource real-time precipitation data. If you feel a raindrop, or spot a snowflake, report it through NOAA’s mPING app. Precipitation reports have already topped 600,000, and the National Weather Service uses them to fine-tune forecasts…(More).”

Social Sensing and Crowdsourcing: the future of connected sensors


Conference Paper by C. Geijer, M. Larsson, M. Stigelid: “Social sensing is becoming an alternative to static sensors. It is a way to crowdsource data collection where sensors can be placed on frequently used objects, such as mobile phones or cars, to gather important information. Increasing availability in technology, such as cheap sensors being added in cell phones, creates an opportunity to build bigger sensor networks that are capable of collecting a larger quantity and more complex data. The purpose of this paper is to highlight problems in the field, as well as their solutions. The focus lies on the use of physical sensors and not on the use of social media to collect data. Research papers were reviewed based on implemented or suggested implementations of social sensing. The discovered problems are contrasted with possible solutions, and used to reflect upon the future of the field. We found issues such as privacy, noise and trustworthiness to be problems when using a distributed network of sensors. Furthermore, we discovered models for determining the accuracy as well as truthfulness of gathered data that can effectively combat these problems. The topic of privacy remains an open-ended problem, since it is based upon ethical considerations that may differ from person to person, but there exists methods for addressing this as well. The reviewed research suggests that social sensing will become more and more useful in the future….(More).”

New Journal: Citizen Science: Theory and Practice


“Citizen Science: Theory and Practice is an open-access, peer-reviewed journal published by Ubiquity Press on behalf of the Citizen Science Association. It focuses on advancing the field of citizen science by providing a venue for citizen science researchers and practitioners – scientists, information technologists, conservation biologists, community health organizers, educators, evaluators, urban planners, and more – to share best practices in conceiving, developing, implementing, evaluating, and sustaining projects that facilitate public participation in scientific endeavors in any discipline.”

Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia.


Working Paper by Shane Greenstein and Feng Zhu.  Which source of information contains greater bias and slant—text written by an expert or that constructed via collective intelligence? Do the costs of acquiring, storing, displaying and revising information shape those differences? We evaluate these questions empirically by examining slanted and biased phrases in content on US political issues from two sources — Encyclopædia Britannica and Wikipedia. Our overall slant measure is less (more) than zero when an article leans towards Democrat (Republican) viewpoints, while bias is the absolute value of the slant. Using a matched sample of pairs of articles from Britannica and Wikipedia, we show that, overall, Wikipedia articles are more slanted towards Democrat than Britannica articles, as well as more biased. Slanted Wikipedia articles tend to become less biased than Britannica articles on the same topic as they become substantially revised, and the bias on a per word basis hardly differs between the sources. These results have implications for the segregation of readers in online sources and the allocation of editorial resources in online sources using collective intelligence…Key concepts include:

  • The costs of producing, storing, and distributing knowledge shape different biases and slants in the collective intelligence (Wikipedia) and the expert-based model (Britannica).
  • Many of the differences between Wikipedia and Britannica arise because Wikipedia faces insignificant storage, production, and distribution costs. This leads to longer articles with greater coverage of more points of view. The number of revisions of Wikipedia articles results in more neutral point of view. In the best cases, it reduces slant and bias to a negligible difference with an expert-based model.
  • As the world moves from reliance on expert-based production of knowledge to collectively-produced intelligence, it is unwise to blindly trust the properties of knowledge produced by the crowd. Their slants and biases are not widely appreciated, nor are the properties of the production model as yet fully understood.”…(More)

Is Transparency a Recipe for Innovation?


Paper by Dr. Bastiaan Heemsbergen:Innovation is a key driver in organizational sustainability, and yes, openness and transparency are a recipe for innovation. But, according to Tapscott and Williams, “when it comes to innovation, competitive advantage and organizational success, ‘openness’ is rarely the first word one would use to describe companies and other societal organizations like government agencies or medical institutions. For many, words like ‘insular,’ ‘bureaucratic,’ ‘hierarchical,’ ‘secretive’ and ‘closed’ come to mind instead.”1 And yet a few months ago, The Tesla Model S just became the world’s first open-source car. Elon Musk, CEO of Tesla Motor Vehicles, shared all the patents on Tesla’s electric car technology, allowing anyone — including competitors — to use them without fear of litigation. Elon wrote in his post “Yesterday, there was a wall of Tesla patents in the lobby of our Palo Alto headquarters. That is no longer the case. They have been removed, in the spirit of the open source movement, for the advancement of electric vehicle technology.”2
In the public sector, terms such as open government, citizen sourcing, and wiki government are also akin to the notion of open innovation and transparency. As Hilgers and Ihl report, “a good example of this approach is the success of the Future Melbourne program, a Wiki and blog-based approach to shaping the future urban landscape of Australia’s second largest city. The program allowed citizens to directly edit and comment on the plans for the future development of the city. It attracted more than 30,000 individuals, who submitted hundreds of comments and suggestions (futuremelbourne.com.au). Basically, problems concerning design and creativity, future strategy and local culture, and even questions of management and service innovation can be broadcasted on such web-platforms.”3 The authors suggest that there are three dimensions to applying the concept of open innovation to the public sector: citizen ideation and innovation (tapping knowledge and creativity), collaborative administration (user generated new tasks and processes), and collaborative democracy (improve public participation in the policy process)….(More)”.

VoXup


Nesta: “Does your street feel safe? Would you like to change something in your neighbourhood? Is there enough for young people to do?
All basic questions, but how many local councillors have the time to put these issues to their constituents? A new web app aims to make it easier for councillors and council officers to talk to residents – and it’s all based around a series of simple questions.
Now, just a year after VoXup was created in a north London pub, Camden Council is using it to consult residents on its budget proposals.
One of VoXup’s creators, Peter Lewis, hit upon the idea after meeting an MP and being reminded of how hard it can be to get involved in decision-making….

Now VoXup is being used by Camden Council to engage with residents about its spending plans.
“They’ve got to cut a lot of money and they want to know which services people would prioritise,” Lewis explains.
“So we’ve created a custom community, and most popular topics have got about 200 votes. About 650 people have taken part at some level, and it’s only just begun. We’ve seen a lot of activity – of the people who look at the web page, almost half give an opinion on something.”

‘No need for smartphone app’
What does the future hold for VoXup? Lewis, who is working on the project full-time, says one thing the team won’t be doing is building a smartphone app.
“One of the things we thought about doing was creating a mobile app, but that’s been really unnecessary – we built VoXup as a responsive web app,” he says…. (More)”.

Coop’s Citizen Sci Scoop: Try it, you might like it


Response by Caren Cooper at PLOS: “Margaret Mead, the world-famous anthropologist said, “never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”
The sentiment rings true for citizen science.
Yet, recent news in the citizen science world has been headlined “Most participants in citizen science projects give up almost immediately.” This was based on a study of participation in seven different projects within the crowdsourcing hub called Zooniverse. Most participants tried a project once, very briefly, and never returned.
What’s unusual about Zooniverse projects is not the high turnover of quitters. Rather, it’s unusual that even early quitters do some important work. That’s a cleverly designed project. An ethical principle of Zooniverse is to not waste people’s time. The crowdsourcing tasks are pivotal to advancing research. They cannot be accomplished by computer algorithms or machines. They require crowds of people, each chipping in a tiny bit. What is remarkable is that the quitters matter at all….
An Internet rule of thumb in that only 1% (or less) of users add new content to sites like Wikipedia. Citizen science appears to operate on this dynamic, except instead of a core group adding existing knowledge for the crowd to use, a core group is involved in making new knowledge for the crowd to use….
In citizen science, a crowd can be four or a crowd can be hundreds of thousands. A citizen scientist is not a person who will participate in any project. They are individuals – gamers, birders, stargazers, gardeners, weather bugs, hikers, naturalists, and more – with particular interests and motivations.
As my grandfather said, “Try it, you might like it.” It’s fabulous that millions are trying it. Sooner or later, when participants and projects find one another, a good match translates into a job well done….(More)”.