How Mobile Network Operators Can Help Achieve the Sustainable Development Goals Profitably

Curated on Posted on by Stefaan Verhulst

Press Release: “Today, the Digital Impact Alliance (DIAL) released its second paper in a series focused on the promise of data for development (D4D). The paper, Leveraging Data for Development to Achieve Your Triple Bottom Line: Mobile Network Operators with Advanced Data for Good Capabilities See Stronger Impact to Profits, People and the Planet, will be presented at GSMA’s Mobile 360 Africa in Kigali.

“The mobile industry has already taken a driving seat in helping reach the Sustainable Development Goals by 2030 and this research reinforces the role mobile network operators in lower-income economies can play to leverage their network data for development and build a new data business safely and securely,” said Kate Wilson, CEO of the Digital Impact Alliance. “Mobile network operators (MNOs) hold unique data on customers’ locations and behaviors that can help development efforts. They have been reluctant to share data because there are inherent business risks and to do so has been expensive and time consuming.  DIAL’s research illustrates a path forward for MNOs on which data is useful to achieve the SDGs and why acting now is critical to building a long-term data business.”

DIAL worked with Altai Consulting on both primary and secondary research to inform this latest paper.  Primary research included one-on-one in-depth interviews with more than 50 executives across the data for development value chain, including government officials, civil society leaders, mobile network operators and other private sector representatives from both developed and emerging markets. These interviews help inform how operators can best tap into the shared value creation opportunities data for development provides.

Key findings from the in-depth interviews include:

  • There are several critical barriers that have prevented scaled use of mobile data for social good – including 1) unclear market opportunities, 2) not enough collaboration among MNOs, governments and non-profit stakeholders and 3) regulatory and privacy concerns;
  • While it may be an ideal time for MNOs to increase their involvement in D4D efforts given the unique data they have that can inform development, market shifts suggest the window of opportunity to implement large-scale D4D initiatives will likely not remain open for much longer;
  • Mobile Network Operators with advanced data for good capabilities will have the most success in establishing sustainable D4D efforts; and as a result, achieving triple bottom line mandates; and
  • Mobile Network Operators should focus on providing value-added insights and services rather than raw data and drive pricing and product innovation to meet the sector’s needs.

“Private sector data availability to drive public sector decision-making is a critical enabler for meeting SDG targets,” said Syed Raza, Senior Director of the Data for Development Team at the Digital Impact Alliance.  “Our data for development paper series aims to elevate the efforts of our industry colleagues with the information, insights and tools they need to help drive ethical innovation in this space….(More)”.

Does E-government reduce corruption? Evidence from a heterogeneous panel data model

Curated on Posted on by Stefaan Verhulst

Paper by Devid Kumar Basyal et al: “The purpose of this paper is to revisit the relationship between E-government and corruption using global panel data from 176 countries covering the period from 2003 to 2014, considering other potential determinants, such as economic prosperity (gross domestic product per capita [GDPPC]), price stability (inflation), good governance (political stability and government effectiveness) and press freedom (civil liberties and political rights) indicators. Hence, the main rationale of this study is to reexamine the conventional wisdom as to the relationship between E-government and corruption using panel data independent of any preexisting notions. …

No statistical evidence was found for the idea that E-government has a positive impact on corruption reduction following a rigorous test of the proposition. However, strong evidence was found for the positive impact of a country’s government effectiveness, political stability and economic status. There also appears to be some evidence for the effect of GDPPC and civil liberties. There is no evidence to prove that inflation and political rights have any corruption reducing the effect…

The findings of the study demonstrate that E-government is less significant for reducing corruption compared to other factors. Hence, policymakers should further focus on other potential areas such as socio-economic factors, good governance, culture and transparency to combat corruption in addition to improving digital government…(More)”.

Data infrastructure literacy

Curated on Posted on by Stefaan Verhulst

Paper by Jonathan Gray, Carolin Gerlitz and Liliana Bounegru at Big Data & Society: “A recent report from the UN makes the case for “global data literacy” in order to realise the opportunities afforded by the “data revolution”. Here and in many other contexts, data literacy is characterised in terms of a combination of numerical, statistical and technical capacities. In this article, we argue for an expansion of the concept to include not just competencies in reading and working with datasets but also the ability to account for, intervene around and participate in the wider socio-technical infrastructures through which data is created, stored and analysed – which we call “data infrastructure literacy”. We illustrate this notion with examples of “inventive data practice” from previous and ongoing research on open data, online platforms, data journalism and data activism. Drawing on these perspectives, we argue that data literacy initiatives might cultivate sensibilities not only for data science but also for data sociology, data politics as well as wider public engagement with digital data infrastructures. The proposed notion of data infrastructure literacy is intended to make space for collective inquiry, experimentation, imagination and intervention around data in educational programmes and beyond, including how data infrastructures can be challenged, contested, reshaped and repurposed to align with interests and publics other than those originally intended….(More)”

SMS texts on corruption help Ugandan voters hold elected councillors accountable at the polls

Curated on Posted on by Stefaan Verhulst

Paper by Mark T. Buntaine, Ryan Jablonski, Daniel L. Nielson, and Paula M. Pickering: “Many politicians manipulate information to prevent voters from holding them accountable; however, mobile text messages may make it easier for nongovernmental organizations to credibly share information on official corruption that is difficult for politicians to counter directly.

We test the potential for texts on budget management to improve democratic accountability by conducting a large (n = 16,083) randomized controlled trial during the 2016 Ugandan district elections. In cooperation with a local partner, we compiled, simplified, and text-messaged official information on irregularities in local government budgets.

Verified recipients of messages that described more irregularities than expected reported voting for incumbent councillors 6% less often; verified recipients of messages conveying fewer irregularities than expected reported voting for incumbent councillors 5% more often. The messages had no observable effect on votes for incumbent council chairs, potentially due to voters’ greater reliance on other sources of information for higher profile elections.

These mixed results suggest that text messages on budget corruption help voters hold some politicians accountable in settings where elections are not free and fair….(More)”

Prizes are a powerful spur to innovation and breakthroughs

Curated on Posted on by Stefaan Verhulst

John Thornhill in the Financial Times: “…All too often today we leave research and innovation in the hands of the so-called professionals, often with disappointing results. Winning a prize often matters less than the stimulus it provides for innovators in neighbouring fields In recent years, there has been an explosion in the number of professional scientists. Unesco estimates that there were 7.8m full-time researchers in 2013.

The number of scientific journals has also increased, making it difficult even for specialists to remain on top of all the latest advances in their field. In spite of this explosion of knowledge and research spending, there has been a striking lack of breakthrough innovations, as economists such as Robert Gordon and Tyler Cowen have noted.

Maybe this is because all the low-hanging technological fruit has been eaten. Or perhaps it is because our research and development methodology has gone awry.

Geoff Mulgan, chief executive of Nesta, is one of those who is trying to revive the concept of prizes as a means of encouraging innovation. His public foundation runs the Challenge Prize Centre, offering awards of up to £10m for innovation in the fields of energy and the environment, healthcare, and community wellbeing. “Setting a specific target, opening up to anyone to meet it, and providing a financial reward if they succeed is the opposite of how most R&D is done,” Mr Mulgan says. “We should all focus more on outcomes than inputs.”…
But these prizes are far from being a panacea. Indeed, they can sometimes lead to perverse results, encouraging innovators to fixate on just one, original goal while ignoring serendipitous surprises along the way. Many innovations are the happy byproduct of research rather than its primary outcome. An academic paper on the effectiveness of innovation prizes concluded that they could be a useful addition to the armoury but were no substitute for other proven forms of research and development. The authors also warned that if prizes were poorly designed, managed, and awarded they could prove “ineffective or even harmful”.

That makes it essential to design competitions in careful and precise detail. It also helps if there are periodic payouts along the way to encourage the most promising ideas. Many companies have embraced the concept of open innovation and increasingly look to collaborate with outside partners to develop fresh ideas, sometimes by means of corporate prizes….(More)”.

Virtualization of government‐to‐citizen engagement process: Enablers and constraints

Curated on Posted on by Stefaan Verhulst

Paper by Joshua Ofoeda et al: “The purpose of this study is to investigate the factors that constrain or enable process virtualization in a government‐to‐citizen engagement process. Past research has established that most e‐government projects, especially in developing countries, are regarded as total failure or partial failure.

Citizens’ unwillingness to use government electronic services and lack of awareness are among some of the reasons why these electronic services fail.

Using the process virtualization theory (PVT) as theoretical lens, the authors investigated the various activities within the driver license acquisition process at the Driver and Vehicle Licensing Authority.

The PVT helped in identifying factors which enable or inhibit the virtualization of the driver license acquisition process in Ghana. Based on a survey data of 317 participants, we report that process characteristics in the form of relationship requirements affect citizens’ willingness toward the use of government virtualized processes. Situating the PVT within a developing country context, our findings reveal that some cultural and behavioral attributes such as socialization hinder the virtualization of some activities within the driver licensing process….(More)”.

Sentiment Analysis of Big Data: Methods, Applications, and Open Challenges

Curated on Posted on by Stefaan Verhulst

Paper by Shahid Shayaa et al at IEEE: “The development of IoT technologies and the massive admiration and acceptance of social media tools and applications, new doors of opportunity have been opened for using data analytics in gaining meaningful insights from unstructured information. The application of opinion mining and sentiment analysis (OMSA) in the era of big data have been used a useful way in categorize the opinion into different sentiment and in general evaluating the mood of the public. Moreover, different techniques of OMSA have been developed over the years in different datasets and applied to various experimental settings. In this regard, this study presents a comprehensive systematic literature review, aims to discuss both technical aspect of OMSA (techniques, types) and non-technical aspect in the form of application areas are discussed. Furthermore, the study also highlighted both technical aspect of OMSA in the form of challenges in the development of its technique and non-technical challenges mainly based on its application. These challenges are presented as a future direction for research….(More)”.

On the Rise of FinTechs – Credit Scoring using Digital Footprints

Curated on Posted on by Stefaan Verhulst

NBER Working Paper by Tobias Berg, Valentin Burg, Ana Gombović and Manju Puri: “We analyze the information content of the digital footprint – information that people leave online simply by accessing or registering on a website – for predicting consumer default. Using more than 250,000 observations, we show that even simple, easily accessible variables from the digital footprint equal or exceed the information content of credit bureau (FICO) scores. Furthermore, the discriminatory power for unscorable customers is very similar to that of scorable customers. Our results have potentially wide implications for financial intermediaries’ business models, for access to credit for the unbanked, and for the behavior of consumers, firms, and regulators in the digital sphere….(More)”.

Blockchain Ethical Design Framework

Curated on Posted on by Stefaan Verhulst

Report by Cara LaPointe and Lara Fishbane: “There are dramatic predictions about the potential of blockchain to “revolutionize” everything from worldwide financial markets and the distribution of humanitarian assistance to the very way that we outright recognize human identity for billions of people around the globe. Some dismiss these claims as excessive technology hype by citing flaws in the technology or robustness of incumbent solutions and infrastructure.

The reality will likely fall somewhere between these two extremes across multiple sectors. Where initial applications of blockchain were focused on the financial industry, current applications have rapidly expanded to address a wide array of sectors with major implications for social impact.

This paper aims to demonstrate the capacity of blockchain to create scalable social impact and to identify the elements that need to be addressed to mitigate challenges in its application. We are at a moment when technology is enabling society to experiment with new solutions and business models. Ubiquity and global reach, increased capabilities, and affordability have made technology a critical tool for solving problems, making this an exciting time to think about achieving greater social impact. We can address issues for underserved or marginalized people in ways that were previously unimaginable.

Blockchain is a technology that holds real promise for dealing with key inefficiencies and transforming operations in the social sector and for improving lives. Because of its immutability and decentralization, blockchain has the potential to create transparency, provide distributed verification, and build trust across multiple systems. For instance, blockchain applications could provide the means for establishing identities for individuals without identification papers, improving access to finance and banking services for underserved populations, and distributing aid to refugees in a more transparent and efficient manner. Similarly, national and subnational governments are putting land registry information onto blockchains to create greater transparency and avoid corruption and manipulation by third parties.

From increasing access to capital, to tracking health and education data across multiple generations, to improving voter records and voting systems, blockchain has countless potential applications for social impact. As developers take on building these types of solutions, the social effects of blockchain can be powerful and lasting. With the potential for such a powerful impact, the design, application, and approach to the development and implementation of blockchain technologies have long-term implications for society and individuals.

This paper outlines why intentionality of design, which is important with any technology, is particularly crucial with blockchain, and offers a framework to guide policymakers and social impact organizations. As social media, cryptocurrencies, and algorithms have shown, technology is not neutral. Values are embedded in the code. How the problem is defined and by whom, who is building the solution, how it gets programmed and implemented, who has access, and what rules are created have consequences, in intentional and unintentional ways. In the applications and implementation of blockchain, it is critical to understand that seemingly innocuous design choices have resounding ethical implications on people’s lives.

This white paper addresses why intentionality of design matters, identifies the key questions that should be asked, and provides a framework to approach use of blockchain, especially as it relates to social impact. It examines the key attributes of blockchain, its broad applicability as well as its particular potential for social impact, and the challenges in fully realizing that potential. Social impact organizations and policymakers have an obligation to understand the ethical approaches used in designing blockchain technology, especially how they affect marginalized and vulnerable populations….(More)”

My City Forecast: Urban planning communication tool for citizen with national open data

Curated on Posted on by Stefaan Verhulst

Paper by Y. Hasegawa, Y. Sekimoto, T. Seto, Y. Fukushima et al in Computers, Environment and Urban Systems: “In urban management, the importance of citizen participation is being emphasized more than ever before. This is especially true in countries where depopulation has become a major concern for urban managers and many local authorities are working on revising city master plans, often incorporating the concept of the “compact city.” In Japan, for example, the implementation of compact city plans means that each local government decides on how to designate residential areas and promotes citizens moving to these areas in order to improve budget effectiveness and the vitality of the city. However, implementing a compact city is possible in various ways. Given that there can be some designated withdrawal areas for budget savings, compact city policies can include disadvantages for citizens. At this turning point for urban structures, citizen–government mutual understanding and cooperation is necessary for every step of urban management, including planning.

Concurrently, along with the recent rapid growth of big data utilization and computer technologies, a new conception of cooperation between citizens and government has emerged. With emerging technologies based on civic knowledge, citizens have started to obtain the power to engage directly in urban management by obtaining information, thinking about their city’s problems, and taking action to help shape the future of their city themselves (Knight Foundation, 2013). This development is also supported by the open government data movement, which promotes the availability of government information online (Kingston, Carver, Evans, & Turton, 2000). CityDashboard is one well-known example of real-time visualization and distribution of urban information. CityDashboard, a web tool launched in 2012 by University College London, aggregates spatial data for cities around the UK and displays the data on a dashboard and a map. These new technologies are expected to enable both citizens and government to see their urban situation in an interface presenting an overhead view based on statistical information.

However, usage of statistics and governmental data is as yet limited in the actual process of urban planning…

To help improve this situation and increase citizen participation in urban management, we have developed a web-based urban planning communication tool using open government data for enhanced citizen–government cooperation. The main aim of the present research is to evaluate the effect of our system on users’ awareness of and attitude toward the urban situation. We have designed and developed an urban simulation system, My City Forecast (http://mycityforecast.net,) that enables citizens to understand how their environment and region are likely to change by urban management in the future (up to 2040)….(More)”.