Bigger data, less wisdom: the need for more inclusive collective intelligence in social service provision


Alexander Fink in AI & Society: “Social service organizations have long used data in their efforts to support people in need for the purposes of advocacy, tracking, and intervention. Increasingly, such organizations are joining forces to provide wrap-around services to clients in order to “move the needle” on intractable social problems. Groups using these strategies, called Collective Impact, develop shared metrics to guide their work, sharing data, finances, infrastructure, and services. A major emphasis of these efforts is on tracking clients and measuring impacts. This study explores a particular type of Collective Impact strategy called Promise Neighborhoods. Based on a federal grant program, these initiatives attempt to close the achievement gap in particular geographic communities. Through an analysis of publicly available documents and information, the study analyzes the ways these strategies enact (and fail to enact) a collective intelligence for the common good. The analysis focuses specifically on issues surrounding data collection and use, youth agency, leadership and governance, and funding streams. Together, these foci develop a story of an increasingly used “intelligence” with a limited sense of “collective” and a narrow vision of a “common good.” Using this as a platform, the paper explores alternatives that might develop more robust practices around these concepts….(More)”.

Hackathons, entrepreneurship and the passionate making of smart cities


Programmable City Working Paper by Sung-Yueh PerngRob Kitchin and Darach Mac Donncha: “Hackathons – quick prototyping events for commercial purposes – have become an important means to foster innovation, entrepreneurship and the start-up economy in smart cities. Smart and entrepreneurial cities have been critiqued with respect to the neoliberalization of governance and statecraft. We consider the passions, inventions and imitations in the assemblage of practices – alongside neoliberalizing and capitalist operations – that shape the economy and governance of smart cities. The paper examines hackathons as tech events that extend the passions for digital innovation and entrepreneurship and act as sites of social learning for the development of smart urbanism. We argue that passionate and imitative practices energize the desire and belief in entrepreneurial life and technocratic governance, and also engender precarious, ambiguous and uncertain future for participants and prototypes…(More)”.

Online Field Experiments: Studying Social Interactions in Context


Paper by  and  in Social Psychology Quarterly: “Thanks to the Internet and the related availability of “Big Data,” social interactions and their environmental context can now be studied experimentally. In this article, we discuss a methodology that we term the online field experiment to differentiate it from more traditional lab-based experimental designs. We explain how this experimental method can be used to capture theoretically relevant environmental conditions while also maximizing the researcher’s control over the treatment(s) of interest. We argue that this methodology is particularly well suited for social psychology because of its focus on social interactions and the factors that influence the nature and structure of these interactions. We provide one detailed example of an online field experiment used to investigate the impact of the sharing economy on trust behavior. We argue that we are fundamentally living in a new social world in which the Internet mediates a growing number of our social interactions. These highly prevalent forms of social interaction create opportunities for the development of new research designs that allow us to advance our theories of social interaction and social structure with new data sources….(More)”.

Openness as social praxis


Matthew Longshore Smith and Ruhiya Seward in First Monday: “Since the early 2000s, there has been an explosion in the usage of the term open, arguably stemming from the advent of networked technologies — including the Internet and mobile technologies. ‘Openness’ seems to be everywhere, and takes many forms: from open knowledge, open education, open data and open science, to open Internet, open medical records systems and open innovation. These applications of openness are having a profound, and sometimes transformative, effect on social, political and economic life.

This explosion of the use of the term has led to multiple interpretations, ambiguities, and even misunderstandings, not to mention countless debates and disagreements over precise definitions. The paper “Fifty shades of open” by Pomerantz and Peek (2016) highlighted the increasing ambiguity and even confusion surrounding this term. This article builds on Pomerantz and Peek’s attempt to disambiguate the term by offering an alternative understanding to openness — that of social praxis. More specifically, our framing can be broken down into three social processes: open production, open distribution, and open consumption. Each process shares two traits that make them open: you don’t have to pay (free price), and anyone can participate (non-discrimination) in these processes.

We argue that conceptualizing openness as social praxis offers several benefits. First, it provides a way out of a variety of problems that result from ambiguities and misunderstandings that emerge from the current multitude of uses of openness. Second, it provides a contextually sensitive understanding of openness that allows space for the many different ways openness is experienced — often very different from the way that more formal definitions conceptualize it. Third, it points us towards an approach to developing practice-specific theory that we believe helps us build generalizable knowledge on what works (or not), for whom, and in what contexts….(More)”.

A Data-driven Approach to Assess the Potential of Smart Cities: The Case of Open Data for Brussels Capital Region


Paper by Miguel Angel Gomez Zotano and Hugues Bersini in Energy Procedia: “The success of smart city projects is intrinsically related to the existence of large volumes of data that could be processed to achieve their objectives. For this purpose, the plethora of data stored by public administrations becomes an incredibly rich source of insight and information due to its volume and diversity. However, it was only with the Open Government Movement when governments have been concerned with the need to open their data to citizens and businesses. Thus, with the emergence of open data portals, these myriad of data enables the development of new business models. The achievement of the benefits sought by making this data available triggers new challenges to cope with the diversity of sources involved. The business potential could be jeopardized by the scarcity of relevant data in the different blocks and domains that makes a city and by the lack of a common approach to data publication, in terms of format, content, etc.

This paper introduces a holistic approach that relies on the Smart City Ontology as the cornerstone to standardise and structure data. This approach, which is proposed to be an analytical tool to assess the potential of data in a given smart city, analyses three main aspects: availability of data, the criteria that data should fulfil to be considered eligible and the model used to structure and organise data. The approach has been applied to the case of Brussels Capital Region, which first results are presented and discussed in this paper. The main conclusion that has been obtained is that, besides its commitment with open data and smart cities, Brussels is not mature enough to fully exploit the real intelligence that smart cities could provide. This maturity would be achieved in the following years with the implementation of the new Brussels’ Smart City Strategy…(More)”.

Access to New Data Sources for Statistics: Business Models and Incentives for the Corporate Sector


Screen Shot 2017-03-28 at 11.45.07 AMReport by Thilo Klein and Stefaan Verhulst: “New data sources, commonly referred to as “Big Data”, have attracted growing interest from National Statistical Institutes. They have the potential to complement official and more conventional statistics used, for instance, to determine progress towards the Sustainable Development Goals (SDGs) and other targets. However, it is often assumed that this type of data is readily available, which is not necessarily the case. This paper examines legal requirements and business incentives to obtain agreement on private data access, and more generally ways to facilitate the use of Big Data for statistical purposes. Using practical cases, the paper analyses the suitability of five generic data access models for different data sources and data uses in an emerging new data ecosystem. Concrete recommendations for policy action are presented in the conclusions….(More)”.

Will Computer Science become a Social Science?


Paper by Ingo Scholtes, Markus Strohmaier and Frank Schweitzer: “When Tay – a Twitter chatbot developed by Microsoft – was activated this March, the company was taken by surprise by what Tay had become. Within less than 24 hours of conversation with Twitter users Tay had learned to make racist, anti-semitic and misogynistic statements that have raised eyebrows in the Twitter community and beyond. What had happened? While Microsoft certainly tested the chat bot before release, planning for the reactions and the social environment in which it was deployed proved tremendously difficult. Yet, the Tay Twitter chatbot incident is just one example for the many challenges which arise when embedding algorithms and computing systems into an ever increasing spectrum of social systems. In this viewpoint we argue that, due to the resulting feedback loops by which computing technologies impact social behavior and social behavior feeds back on (learning) computing systems, we face the risk of losing control over the systems that we engineer. The result are unintended consequences that affect both the technical and social dimension of computing systems, and which computer science is currently not well-prepared to address. Highlighting exemplary challenges in core areas like (1) algorithm design, (2) cyber-physical systems, and (3) software engineering, we argue that social aspects must be turned into first-class citizens of our system models. We further highlight that the social sciences, in particular the interdisciplinary field of Computational Social Science [1], provide us with means to quantitatively analyze, model and predict human behavior. As such, a closer integration between computer science and social sciences not only provides social scientists with new ways to understand social phenomena. It also helps us to regain control over the systems that we engineer….(More)”

DoGood: Examining gamification, civic engagement, and collective intelligence


Paper by Rehm, Sebastian, Foth, Marcus, & Mitchell, Peta: “The mobile internet provides new and easier ways for people to organise themselves, raise issues, take action, and interact with their city. However, lack of information or motivation often prevents citizens from regularly contributing to the common good. In this paper, we present DoGood, a mobile app that aims at motivating citizens to join civic activities in their local community. Our study asks to what extent gamification can motivate users to participate in civic activities. The term civic activity is not yet well defined, so we collect activities citizens consider to be civic in order to work towards a broadly accepted definition of the term. The DoGood app uses gamified elements that we studied in order to gauge their role in encouraging citizens to submit and promote their civic activities as well as to join the activities of others. DoGood was implemented and deployed to citizens in a five-week-long user study. The app succeeded in motivating most of its users to do more civic activities, and its gamified elements were well received….(More)”.

Book-Smart, Not Street-Smart: Blockchain-Based Smart Contracts and The Social Workings of Law


Paper by Karen E. C. Levy: “…critiques blockchain-based “smart contracts,” which aim to automatically and securely execute obligations without reliance on a centralized enforcement authority. Though smart contracts do have some features that might serve the goals of social justice and fairness, I suggest that they are based on a thin conception of what law does, and how it does it. Smart contracts focus on the technical form of contract to the exclusion of the social contexts within which contracts operate, and the complex ways in which people use them. In the real world, contractual obligations are enforced through all kinds of social mechanisms other than formal adjudication—and contracts serve many functions that are not explicitly legal in nature, or even designed to be formally enforced. I describe three categories of contracting practices in which people engage (the inclusion of facially unenforceable terms, the inclusion of purposefully underspecified terms, and willful nonenforcement of enforceable terms) to illustrate how contracts actually “work.” The technology of smart contracts neglects the fact that people use contracts as social resources to manage their relations. The inflexibility that they introduce, by design, might short-circuit a number of social uses to which law is routinely put. Therefore, I suggest that attention to the social and relational contexts of contracting are essential considerations for the discussion, development, and deployment of smart contracts….(More)”

Entrepreneurial Administration


Research Paper by Phil Weiser: “A core failing of today’s administrative state and modern administrative law scholarship is the lack of imagination as to how agencies should operate. On the conventional telling, public agencies follow specific grants of regulatory authority, use the traditional tools of notice-and-comment rulemaking and adjudication, and are checked by judicial review. In reality, however, effective administration depends on entrepreneurial leadership that spearheads policy experimentation and trial-and-error problem-solving, including the development of regulatory programs that use non-traditional tools.

Entrepreneurial administration takes place both at public agencies and private entities, each of which can address regulatory challenges and earn regulatory authority as a result. Consider, for example, that Energy Star, a successful program that has encouraged the manufacture and sale of energy efficient appliances, is developed and overseen by the Environmental Protection Agency (EPA). After the EPA established the program, Congress later codified it and, eventually, other countries followed suit. By contrast, the successful and complementary program encouraging the construction of energy efficient buildings, the well-respected LEED standard, is developed and overseen by a private organization. After it was developed, a number of governmental authorities endorsed it and have encouraged LEED-certified construction projects with both carrots and sticks. Significantly, while neither the Energy Star nor the LEED program were originally anticipated by any regulatory statute, both have had a tremendous impact.

The Energy Star and LEED case studies exemplify the sort of innovative regulatory strategies that are taking root in the modern administrative state. Despite the importance of entrepreneurial administration in practice, scholars have failed to examine the role of entrepreneurial leadership in spurring policy innovation and earning regulatory authority for an agency (or private entity). In short, administrative law needs a richer and more textured account of agency action, why entrepreneurial leadership matters in government, and how agencies should operate.

This Article explains that the conventional view of agency behavior — either following the specific direction of Congress or the President to use notice-and-comment rulemaking or adjudication processes — does not adequately portray how public agencies and private entities develop innovative regulatory strategies and earn regulatory authority as a result. In particular, this Article explains how governmental agencies like the EPA or private entities like the Green Building Council (which oversees the LEED standard) depend on entrepreneurial leadership to develop experimental regulatory strategies. It also explains how, in the wake of such experiments, legislative bodies have the opportunity to evaluate regulatory innovations in practice before deciding whether to embrace, revise, reject, or merely tolerate them.

This Article highlights the importance of entrepreneurial leadership in government, providing a number of examples of emerging regulatory experiments and suggesting how Congress should evaluate such experiments. This discussion explains how entrepreneurial leadership and a culture of experimentation and trial-and-error learning is necessary to develop innovative strategies and overcome the pressure to manage the status quo. In so doing, the Article underscores how policy entrepreneurship is integral to agency effectiveness, an important corrective to public choice theory, and a missing piece of modern administrative law scholarship….(More)”.