New frontiers in social innovation research


Geoff Mulgan: “Nesta has published a new book with Palgrave which contains an introduction by me and many important chapters from leading academics around the world. I hope that many people will read it, and think about it, because it challenges, in a highly constructive way, many of the rather tired assumptions of the London media/political elite of both left and right.

The essay is by Roberto Mangabeira Unger, perhaps the world’s most creative and important contemporary intellectual. He is Professor of Law at Harvard (where he taught Obama); a philosopher and political theorist; author of one of the most interesting recent books on religion; co-author of an equally ground-breaking recent book on theoretical physics; and serves as strategy minister in the Brazilian government.

His argument is that a radically different way of thinking about politics, government and social change is emerging, which has either not been noticed by many political leaders, or misinterpreted. The essence of the argument is that practice is moving faster than theory; that systematic experimentation is a faster way to solve problems than clever authorship of pamphlets, white papers and plans; and that societies have the potential to be far more active agents of their own future than we assume.

The argument has implications for many fields. One is think-tanks. Twenty years ago I set up a think-tank, Demos. At that time the dominant model for policy making was to bring together some clever people in a capital city to write pamphlets, white papers and then laws. In the 1950s to 1970s a primary role was played by professors in universities, or royal commissions. Then it shifted to think-tanks. Sometimes teams within governments played a similar role – and I oversaw several of these, including the Strategy Unit in government. All saw policy as an essentially paper-based process, involving a linear transmission from abstract theories and analyses to practical implementation.

There’s still an important role to be played by think-tanks. But an opposite approach has now become common, and is promoted by Unger. In this approach, practice precedes theory. Experiment in the real world drives the development of new ideas – in business, civil society, and on the edges of the public sector. Learning by doing complements, and often leads analysis. The role of the academics and think-tanks shifts from inventing ideas to making sense of what’s emerging, and generalising it. Policies don’t try to specify every detail but rather set out broad directions and then enable a process of experiment and discovery.

As Unger shows, this approach has profound philosophical roots (reaching back to the 19th century pragmatists and beyond), and profound political implications (it’s almost opposite to the classic Marxist view, later adopted by the neoliberal right, in which intellectuals define solutions in theory which are then translated into practice). It also has profound implications for civil society – which he argues should adopt a maximalist rather than a minimalist view of social innovation.

The Unger approach doesn’t work for everything – for example, constitutional reform. But it is a superior method for improving most of the fields where governments have power – from welfare and health, to education and economic policy, and it has worked well for Nesta – evolving new models of healthcare, working with dozens of governments to redesign business policy, testing out new approaches to education.

The several hundred public sector labs and innovation teams around the world – from Chile to China, south Africa to Denmark – share this ethos too, as do many political leaders. Michael Bloomberg has been an exemplar, confident enough to innovate and experiment constantly in his time as New York Mayor. Won Soon Park in Korea is another…..

Unger’s chapter should be required reading for anyone aspiring to play a role in 21st century politics. You don’t have to agree with what he says. But you do need to work out where you disagree and why….(New Frontiers in Social Innovation Research)

Crowd Sourced Legislation and Politics: The Legitimacy of Constitutional Deliberation in Romania


Paper by Gherghina, Sergiu and Miscoiu, Sergiu: “Constitutional reform is a tedious process that requires long periods of time, a relatively broad consensus among the political actors, and often needs popular approval. In spite of these, Romania changed its constitution once (2003) and witnessed several unsuccessful revisions. The most recent attempt, in 2013, has introduced the deliberative dimension in the form of a constitutional forum. This article investigates the legitimacy of this deliberative practice using a tri-dimensional approach: input, throughput, and output legitimacy. Our qualitative study relying on direct observation and secondary data analysis concludes that while input and throughput legitimacy were achieved to great extent, the output legitimacy was low….(More)”

Big Data as Governmentality – Digital Traces, Algorithms, and the Reconfiguration of Data in International Development


Paper by Flyverbom, Mikkel and Madsen, Anders Klinkby and Rasche, Andreas: “This paper conceptualizes how large-scale data and algorithms condition and reshape knowledge production when addressing international development challenges. The concept of governmentality and four dimensions of an analytics of government are proposed as a theoretical framework to examine how big data is constituted as an aspiration to improve the data and knowledge underpinning development efforts. Based on this framework, we argue that big data’s impact on how relevant problems are governed is enabled by (1) new techniques of visualizing development issues, (2) linking aspects of international development agendas to algorithms that synthesize large-scale data, (3) novel ways of rationalizing knowledge claims that underlie development efforts, and (4) shifts in professional and organizational identities of those concerned with producing and processing data for development. Our discussion shows that big data problematizes selected aspects of traditional ways to collect and analyze data for development (e.g. via household surveys). We also demonstrate that using big data analyses to address development challenges raises a number of questions that can deteriorate its impact….(More)

Open Data, Privacy, and Fair Information Principles: Towards a Balancing Framework


Paper by Zuiderveen Borgesius, Frederik J. and van Eechoud, Mireille and Gray, Jonathan: “Open data are held to contribute to a wide variety of social and political goals, including strengthening transparency, public participation and democratic accountability, promoting economic growth and innovation, and enabling greater public sector efficiency and cost savings. However, releasing government data that contain personal information may threaten privacy and related rights and interests. In this paper we ask how these privacy interests can be respected, without unduly hampering benefits from disclosing public sector information. We propose a balancing framework to help public authorities address this question in different contexts. The framework takes into account different levels of privacy risks for different types of data. It also separates decisions about access and re-use, and highlights a range of different disclosure routes. A circumstance catalogue lists factors that might be considered when assessing whether, under which conditions, and how a dataset can be released. While open data remains an important route for the publication of government information, we conclude that it is not the only route, and there must be clear and robust public interest arguments in order to justify the disclosure of personal information as open data….(More)

How to build customer-focused government


GCN: “What: A report on improving government responsiveness, “A Customer-Centric Upgrade for California Government,”   from the state’s Little Hoover Commission, an independent state agency charged with recommending ways to improve the efficiency and effectiveness of state programs…..The Commission believes state agencies can improve the public’s trust and confidence in government by that focusing on the customer. Delivering fast and convenient services when residents apply for benefits, pay utility bills, register their vehicles and view taxes and all from one personalized log-in account, could be a step towards becoming more customer focused.

Among the Commission’s recommendations:

  • Create a digital services team to recruit top technologists, engineers and designers into public service for the state.
  • Research customer experiences for continuous improvement and use the data to refine how agencies deliver services
  • Build multiple service pathways, including mail, email, telephone, fax, in person, online or on a mobile device.
  • Move beyond mobile apps with the goal of offering the most options for Californians to conveniently access government services whatever the platform they choose to use (including in-person and on paper).
  • Unlock the promise of government data to improve transparency and inform decision making.
  • Leverage data resources by ensuring information is available in formats that can be leveraged by others to get information to Californians where they already go to seek it.
  • Connect the state’s technology sector with state government leaders and welcome innovators to help address some of the state’s most pressing challenges.

Takeaway: The Commission believes engaging with the public in a way that makes sense in the 21st century will improve each Californian’s interactions with government, which will in turn improve residents’ trust in the state and the efficiency of government processes. Read the full report here.”

Assessing the Evidence: The Effectiveness and Impact of Public Governance-Oriented Multi-Stakeholder Initiatives


Paper by Brandon Brockmyer and Jonathan A. Fox: “Transnational multi-stakeholder initiatives (MSIs) – voluntary partnerships between governments, civil society, and the private sector – are an increasingly prevalent strategy for promoting government responsiveness and accountability to citizens. While most transnational MSIs involve using voluntary standards to encourage socially and environmentally responsible private sector behavior, a handful of these initiatives – the Extractive Industries Transparency Initiative (EITI), the Construction Sector Transparency Initiative (CoST), the Open Government Partnership (OGP), the Global Initiative on Fiscal Transparency (GIFT) and the Open Contracting Partnership (OCP) – focus on information disclosure and participation in the public sector. Unlike private sector MSIs, which attempt to supplement weak government capacity to enforce basic social and environmental standards through partnerships between businesses and civil society, public sector MSIs ultimately seek to bolster public governance. But how exactly are these MSIs supposed to work? And how much has actually been achieved?

The purpose of this study is to identify and consolidate the current state of the evidence for public governance-oriented MSI effectiveness and impact. Researchers collected over 300 documents and interviewed more than two-dozen MSI stakeholders about their experiences with five public governance oriented multi-stakeholder initiatives.

This report provides a ‘snapshot’ of the evidence related to these five MSIs, and suggests that the process of leveraging transparency and participation through these initiatives for broader accountability gains remains uncertain. The report highlights the ongoing process of defining MSI success and impact, and how these initiatives intersect with other accountability actors and processes in complex ways. The study closes with key recommendations for MSI stakeholders….(More)”

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life


Paper by Edward L. Glaeser et al: “New, “big” data sources allow measurement of city characteristics and outcome variables higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for the study of cities when it allows measurement of the previously opaque, or when it can be coupled with exogenous shocks to people or place. We describe a number of new urban data sources and illustrate how they can be used to improve the study and function of cities. We first show how Google Street View images can be used to predict income in New York City, suggesting that similar image data can be used to map wealth and poverty in previously unmeasured areas of the developing world. We then discuss how survey techniques can be improved to better measure willingness to pay for urban amenities. Finally, we explain how Internet data is being used to improve the quality of city services….(More)”

Fudging Nudging: Why ‘Libertarian Paternalism’ is the Contradiction It Claims It’s Not


Paper by Heidi M. Hurd: “In this piece I argue that so-called “libertarian paternalism” is as self-contradictory as it sounds. The theory of libertarian paternalism originally advanced by Richard Thaler and Cass Sunstein, and given further defense by Sunstein alone, is itself just a sexy ad campaign designed to nudge gullible readers into thinking that there is no conflict between libertarianism and welfare utilitarianism. But no one should lose sight of the fact that welfare utilitarianism just is welfare utilitarianism only if it sacrifices individual liberty whenever it is at odds with maximizing societal welfare. And thus no one who believes that people have rights to craft their own lives through the exercise of their own choices ought to be duped into thinking that just because paternalistic nudges are cleverly manipulative and often invisible, rather than overtly coercive, standard welfare utilitarianism can lay claim to being libertarian.

After outlining four distinct strains of libertarian theory and sketching their mutual incompatibility with so-called “libertarian paternalism,” I go on to demonstrate at some length how the two most prevalent strains — namely, opportunity set libertarianism and motivational libertarianism — make paternalistically-motivated nudges abuses of state power. As I argue, opportunity set libertarians should recognize nudges for what they are — namely, state incursions into the sphere of liberty in which individual choice is a matter of moral right, the boundaries of which are rightly defined, in part, by permissions to do actions that do not maximize welfare. And motivational libertarians should similarly recognize nudges for what they are — namely, illicitly motivated forms of legislative intervention that insult autonomy no less than do flat bans that leave citizens with no choice but to substitute the state’s agenda for their own. As I conclude, whatever its name, a political theory that recommends to state officials the use of “nudges” as means of ensuring that citizens’ advance the state’s understanding of their own best interests is no more compatible with libertarianism than is a theory that recommends more coercive means of paternalism….(More)”

Tackling quality concerns around (volunteered) big data


University of Twente: “… Improvements in online information communication and mobile location-aware technologies have led to a dramatic increase in the amount of volunteered geographic information (VGI) in recent years. The collection of volunteered data on geographic phenomena has a rich history worldwide. For example, the Christmas Bird Count has studied the impacts of climate change on spatial distribution and population trends of selected bird species in North America since 1900. Nowadays, several citizen observatories collect information about our environment. This information is complementary or, in some cases, essential to tackle a wide range of geographic problems.

Despite the wide applicability and acceptability of VGI in science, many studies argue that the quality of the observations remains a concern. Data collected by volunteers does not often follow scientific principles of sampling design, and levels of expertise vary among volunteers. This makes it hard for scientists to integrate VGI in their research.

Low quality, inconsistent, observations can bias analysis and modelling results because they are not representative for the variable studied, or because they decrease the ratio of signal to noise. Hence, the identification of inconsistent observations clearly benefits VGI-based applications and provide more robust datasets to the scientific community.

In their paper the researchers describe a novel automated workflow to identify inconsistencies in VGI. “Leveraging a digital control mechanism means we can give value to the millions of observations collected by volunteers” and “it allows a new kind of science where citizens can directly contribute to the analysis of global challenges like climate change” say Hamed Mehdipoor and Dr. Raul Zurita-Milla, who work at the Geo-Information Processing department of ITC….

While some inconsistent observations may reflect real, unusual events, the researchers demonstrated that these observations also bias the trends (advancement rates), in this case of the date of lilac flowering onset. This shows that identifying inconsistent observations is a pre-requisite for studying and interpreting the impact of climate change on the timing of life cycle events….(More)”

Data protection in a big data society. Ideas for a future regulation


Paper by Alessandro Mantelero and Giuseppe Vaciago at Digital Investigation: “Big data society has changed the traditional forms of data analysis and created a new predictive approach to knowledge and investigation. In this light, it is necessary to consider the impact of this new paradigm on the traditional notion of data protection and its regulation.

Focussing on the individual and communal dimension of data use, encompassing digital investigations, the authors outline the challenges that big data poses for individual information self-determination, reasonable suspicion and collective interests. Therefore, the article suggests some innovative proposals that may update the existing data protection legal framework and contribute to make it respondent to the present algorithmic society….(More)”