Paper by Staci M. Zavattaro, P. Edward French, and Somya D. Mohanty: “As social media tools become more popular at all levels of government, more research is needed to determine how the platforms can be used to create meaningful citizen–government collaboration. Many entities use the tools in one-way, push manners. The aim of this research is to determine if sentiment (tone) can positively influence citizen participation with government via social media. Using a systematic random sample of 125 U.S. cities, we found that positive sentiment is more likely to engender digital participation but this was not a perfect one-to-one relationship. Some cities that had an overall positive sentiment score and displayed a participatory style of social media use did not have positive citizen sentiment scores. We argue that positive tone is only one part of a successful social media interaction plan, and encourage social media managers to actively manage platforms to use activities that spur participation….(More)”
Serious Gaming Takes Flight
Dennis Glenn at “Chief Learning Officer” Media: “Gamification is one of the hottest topics in corporate learning today, yet we don’t entirely trust it. So before delving into how leaders can take a reasoned, serious approach to use games in learning environments, let’s get one thing straight: Gamification is different from serious gaming.
Gamification places nongame experiences into a gamelike environment. Serious games are educational experiences specifically designed to deliver formative or summative assessments based on predetermined learning objectives. Gamification creates an experience; serious games promote task or concept mastery. The underlying aim of serious games concentrates the user’s effort on mastery of a specific task, with a feedback loop to inform users of their progress toward that goal….
In addition to simulations and gamification, many corporate learning leaders are turning to serious games, which demand social engagement. For instance, consider the World of Warcraft wiki, which has more than 101,000 players and contributors helping others master the online game.
Some of the most important benefits to gaming:
- Accepting failure, which is seen as a benefit to mastery.
- Rewarding players with appropriate and timely feedback.
- Making social connections and feeling part of something bigger.
In serious games, frequent feedback — when accompanied by specific instruction — can dramatically reduce the time to mastery. Because the computer will record all data during the assessment, learning leaders can identify specific pathways to mastery and offer them to learners.
This feedback loop leads to self-reflection and that can be translated into learning, according the 2014 paper titled “Working Paper: Learning by Thinking: How Reflection Aids Performance.” Authors Giada Di Stefano, Francesca Gino, Gary Pisano and Bradley Staats found that individuals performed significantly better on subsequent tasks when thinking about what they learned from the previously completed task.
Social learning is the final link to understanding mastery learning. In a recent massive open online course, titled “Design and Development of Educational Technology MITx: 11.132x,” instructor Scot Osterweil said our understanding of literacy is rooted in a social environment and in interactions with other people and the world. But again, engagement is key. Gaming provides the structure needed to engage with peers, often irrespective of cultural and language differences….(More)”.
Preparing for Responsible Sharing of Clinical Trial Data
Paper by Michelle M. Mello et al in the New England Journal of Medicine: “Data from clinical trials, including participant-level data, are being shared by sponsors and investigators more widely than ever before. Some sponsors have voluntarily offered data to researchers, some journals now require authors to agree to share the data underlying the studies they publish, the Office of Science and Technology Policy has directed federal agencies to expand public access to data from federally funded projects, and the European Medicines Agency (EMA) and U.S. Food and Drug Administration (FDA) have proposed the expansion of access to data submitted in regulatory applications. Sharing participant-level data may bring exciting benefits for scientific research and public health but may also have unintended consequences. Thus, expanded data sharing must be pursued thoughtfully.
We provide a suggested framework for broad sharing of participant-level data from clinical trials and related technical documents. After reviewing current data-sharing initiatives, potential benefits and risks, and legal and regulatory implications, we propose potential governing principles and key features for a system of expanded access to participant-level data and evaluate several governance structures….(More)”
Nowcasting Disaster Damage
Paper by Yury Kryvasheyeu et al: “Could social media data aid in disaster response and damage assessment? Countries face both an increasing frequency and intensity of natural disasters due to climate change. And during such events, citizens are turning to social media platforms for disaster-related communication and information. Social media improves situational awareness, facilitates dissemination of emergency information, enables early warning systems, and helps coordinate relief efforts. Additionally, spatiotemporal distribution of disaster-related messages helps with real-time monitoring and assessment of the disaster itself. Here we present a multiscale analysis of Twitter activity before, during, and after Hurricane Sandy. We examine the online response of 50 metropolitan areas of the United States and find a strong relationship between proximity to Sandy’s path and hurricane-related social media activity. We show that real and perceived threats — together with the physical disaster effects — are directly observable through the intensity and composition of Twitter’s message stream. We demonstrate that per-capita Twitter activity strongly correlates with the per-capita economic damage inflicted by the hurricane. Our findings suggest that massive online social networks can be used for rapid assessment (“nowcasting”) of damage caused by a large-scale disaster….(More)”
Health Big Data in the Commercial Context
CDT Press Release: “This paper is the third in a series of three, each of which explores health big data in a different context. The first — on health big data in the government context — is available here, and the second — on health big data in the clinical context — is available here.
Consumers are increasingly using mobile phone apps and wearable devices to generate and share data on health and wellness. They are using personal health record tools to access and copy health records and move them to third party platforms. They are sharing health information on social networking sites. They leave digital health footprints when they conduct online searches for health information. The health data created, accessed, and shared by consumers using these and many other tools can range from detailed clinical information, such as downloads from an implantable device and details about medication regimens, to data about weight, caloric intake, and exercise logged with a smart phone app.
These developments offer a wealth of opportunities for health care and personal wellness. However, privacy questions arise due to the volume and sensitivity of health data generated by consumer-focused apps, devices, and platforms, including the potential analytics uses that can be made of such data.
Many of the privacy issues that face traditional health care entities in the big data era also apply to app developers, wearable device manufacturers, and other entities not part of the traditional health care ecosystem. These include questions of data minimization, retention, and secondary use. Notice and consent pose challenges, especially given the limits of presenting notices on mobile device screens, and the fact that consumer devices may be bought and used without consultation with a health care professional. Security is a critical issue as well.
However, the privacy and security provisions of the Heath Insurance Portability and Accountability Act (HIPAA) do not apply to most app developers, device manufacturers or others in the consumer health space. This has benefits to innovation, as innovators would otherwise have to struggle with the complicated HIPAA rules. However, the current vacuum also leaves innovators without clear guidance on how to appropriately and effectively protect consumers’ health data. Given the promise of health apps, consumer devices, and consumer-facing services, and given the sensitivity of the data that they collect and share, it is important to provide such guidance….
As the source of privacy guidelines, we look to the framework provided by the Fair Information Practice Principles (FIPPs) and explore how it could be applied in an age of big data to patient-generated data. The FIPPs have influenced to varying degrees most modern data privacy regimes. While some have questioned the continued validity of the FIPPs in the current era of mass data collection and analysis, we consider here how the flexibility and rigor of the FIPPs provide an organizing framework for responsible data governance, promoting innovation, efficiency, and knowledge production while also protecting privacy. Rather than proposing an entirely new framework for big data, which could be years in the making at best, using the FIPPs would seem the best approach in promoting responsible big data practices. Applying the FIPPs could also help synchronize practices between the traditional health sector and emerging consumer products….(More)”
Does Twitter Increase Perceived Police Legitimacy?
Paper by Stephan G. Grimmelikhuijsen and Albert J. Meijer in Public Administration Review: “Social media use has become increasingly popular among police forces. The literature suggests that social media use can increase perceived police legitimacy by enabling transparency and participation. Employing data from a large and representative survey of Dutch citizens (N = 4,492), this article tests whether and how social media use affects perceived legitimacy for a major social media platform, Twitter. A negligible number of citizens engage online with the police, and thus the findings reveal no positive relationship between participation and perceived legitimacy. The article shows that by enhancing transparency, Twitter does increase perceived police legitimacy, albeit to a limited extent. Subsequent analysis of the mechanism shows both an affective and a cognitive path from social media use to legitimacy. Overall, the findings suggest that establishing a direct channel with citizens and using it to communicate successes does help the police strengthen their legitimacy, but only slightly and for a small group of interested citizens….(More)”
Transparency in search of a theory
Paper by Mark Fenster in the European Journal of Social Theory: “Transparency’s importance as an administrative norm seems self-evident. Prevailing ideals of political theory stipulate that the more visible government is, the more democratic, accountable, and legitimate it appears. The disclosure of state information consistently disappoints, however: there is never enough of it, while it often seems not to produce a truer democracy, a more accountable state, better policies, and a more contented populace. This gap between theory and practice suggests that the theoretical assumptions that provide the basis for transparency are wrong. This article argues that transparency is best understood as a theory of communication that excessively simplifies and thus is blind to the complexities of the contemporary state, government information, and the public. Taking them fully into account, the article argues, should lead us to question the state’s ability to control information, which in turn should make us question not only the improbability of the state making itself visible, but also the improbability of the state keeping itself secret…(More)”
Overcoming Barriers to Data Sharing in Public Health: A Global Perspective
Chatham House Paper by Michael Edelstein and Dr Jussi Sane: “Political, economic and legal obstacles to data sharing in public health will be the most challenging to overcome.
- The interaction between barriers to data sharing in public health is complex, and single solutions to single barriers are unlikely to be successful. Political, economic and legal obstacles will be the most challenging to overcome.
- Public health data sharing occurs extensively as a collection of subregional and regional surveillance networks. These existing networks have often arisen as a consequence of a specific local public health crisis, and should be integrated into any global framework.
- Data sharing in public health is successful when a perceived need is addressed, and the social, political and cultural context is taken into account.
- A global data sharing legal framework is unlikely to be successful. A global data governance or ethical framework, supplemented by local memoranda of understanding that take into account the local context, is more likely to succeed.
- The International Health Regulations (IHR) should be considered as an infrastructure for data sharing. However, their lack of enforcement mechanism, lack of minimum data sets, lack of capacity assessment mechanism, and potential impact on trade and travel following data sharing need to be addressed.
- Optimal data sharing does not equate with open access for public health data….(More)”
Why a nudge is not enough: A social identity critique of governance by stealth
Paper by Frank Mols et al in the European Journal of Political Research: “Policy makers can use four different modes of governance: ‘hierarchy’, ‘markets’, ‘networks’ and ‘persuasion’. In this article, it is argued that ‘nudging’ represents a distinct (fifth) mode of governance. The effectiveness of nudging as a means of bringing about lasting behaviour change is questioned and it is argued that evidence for its success ignores the facts that many successful nudges are not in fact nudges; that there are instances when nudges backfire; and that there may be ethical concerns associated with nudges. Instead, and in contrast to nudging, behaviour change is more likely to be enduring where it involves social identity change and norm internalisation. The article concludes by urging public policy scholars to engage with the social identity literature on ‘social influence’, and the idea that those promoting lasting behaviour change need to engage with people not as individual cognitive misers, but as members of groups whose norms they internalise and enact. …(Also)”
Big Other: Surveillance Capitalism and the Prospects of an Information Civilization
New paper by Shoshana Zuboff in the Journal of Information Technology: “This article describes an emergent logic of accumulation in the networked sphere, ‘surveillance capitalism,’ and considers its implications for ‘information civilization.’ Google is to surveillance capitalism what General Motors was to managerial capitalism. Therefore the institutionalizing practices and operational assumptions of Google Inc. are the primary lens for this analysis as they are rendered in two recent articles authored by Google Chief Economist Hal Varian. Varian asserts four uses that follow from computer-mediated transactions: ‘data extraction and analysis,’ ‘new contractual forms due to better monitoring,’ ‘personalization and customization,’ and ‘continuous experiments.’ An examination of the nature and consequences of these uses sheds light on the implicit logic of surveillance capitalism and the global architecture of computer mediation upon which it depends. This architecture produces a distributed and largely uncontested new expression of power that I christen: ‘Big Other.’ It is constituted by unexpected and often illegible mechanisms of extraction, commodification, and control that effectively exile persons from their own behavior while producing new markets of behavioral prediction and modification. Surveillance capitalism challenges democratic norms and departs in key ways from the centuries long evolution of market capitalism….(More)”