Singapore’s ‘Uber of lifesaving’ app is a simple way to stop people from dying on the street

Curated on Posted on by Stefaan Verhulst

Ariel Schwartz for  Business Insider: “If you have a heart attack on a plane, chances are decently good that a doctor or nurse onboard can provide emergency services while you wait to land. But if you collapse on a crowded city street, you might have to wait awhile for an ambulance to arrive.

Singapore’s solution: bring the plane treatment model to the streets by crowdsourcing medical help from whoever happens to be nearby.

The city-state’s population is rapidly aging, and that’s led to an uptick in the number of calls for emergency services. Getting ambulances through clogged city streets to people in need of care within 10 minutes – the approximate amount of time someone in cardiac arrest has before their prospects of survival dim -is a struggle.

A few years ago, Singapore’s Civil Defense Force (which run the public ambulance system) started testing a solution called myResponder. It’s essentially the app version of a flight attendant saying, “Is there a doctor onboard?”

When someone calls 995 (the equivalent of 911), their call is geolocated and a notification is sent out to anyone nearby who has downloaded the app. Once someone gets a notification, they can choose whether or not to accept the call for help. The app also shows the location of any nearby defibrillator machines.

The app launched in 2015. Since then, more than 15,000 medical professionals have downloaded it….(More)”

Index: Collective Intelligence

Curated on Posted on by Hannah Pierce

By Hannah Pierce and Audrie Pirkl

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on collective intelligence and was originally published in 2017.

The Collective Intelligence Universe

  • Amount of money that Reykjavik’s Better Neighbourhoods program has provided each year to crowdsourced citizen projects since 2012: € 2 million (Citizens Foundation)
  • Number of U.S. government challenges that people are currently participating in to submit their community solutions: 778 (Challenge.gov).
  • Percent of U.S. arts organizations used social media to crowdsource ideas in 2013, from programming decisions to seminar scheduling details: 52% (Pew Research)
  • Number of Wikipedia members who have contributed to a page in the last 30 days: over 120,000 (Wikipedia Page Statistics)
  • Number of languages that the multinational crowdsourced Letters for Black Lives has been translated into: 23 (Letters for Black Lives)
  • Number of comments in a Reddit thread that established a more comprehensive timeline of the theater shooting in Aurora than the media: 1272 (Reddit)
  • Number of physicians that are members of SERMO, a platform to crowdsource medical research: 800,000 (SERMO)
  • Number of citizen scientist projects registered on SciStarter: over 1,500 (Collective Intelligence 2017 Plenary Talk: Darlene Cavalier)
  • Entrants to NASA’s 2009 TopCoder Challenge: over 1,800 (NASA)

Infrastructure

  • Number of submissions for Block Holm (a digital platform that allows citizens to build “Minecraft” ideas on vacant city lots) within the first six months: over 10,000 (OpenLearn)
  • Number of people engaged to The Participatory Budgeting Project in the U.S.: over 300,000. (Participatory Budgeting Project)
  • Amount of money allocated to community projects through this initiative: $238,000,000

Health

  • Percentage of Internet-using adults with chronic health conditions that have gone online within the US to connect with others suffering from similar conditions: 23% (Pew Research)
  • Number of posts to Patient Opinion, a UK based platform for patients to provide anonymous feedback to healthcare providers: over 120,000 (Nesta)
    • Percent of NHS health trusts utilizing the posts to improve services in 2015: 90%
    • Stories posted per month: nearly 1,000 (The Guardian)
  • Number of tumors reported to the English National Cancer Registration each year: over 300,000 (Gov.UK)
  • Number of users of an open source artificial pancreas system: 310 (Collective Intelligence 2017 Plenary Talk: Dana Lewis)

Government

  • Number of submissions from 40 countries to the 2017 Open (Government) Contracting Innovation Challenge: 88 (The Open Data Institute)
  • Public-service complaints received each day via Indonesian digital platform Lapor!: over 500 (McKinsey & Company)
  • Number of registered users of Unicef Uganda’s weekly, SMS poll U-Report: 356,468 (U-Report)
  • Number of reports regarding government corruption in India submitted to IPaidaBribe since 2011: over 140,000 (IPaidaBribe)

Business

  • Reviews posted since Yelp’s creation in 2009: 121 million reviews (Statista)
  • Percent of Americans in 2016 who trust online customer reviews as much as personal recommendations: 84% (BrightLocal)
  • Number of companies and their subsidiaries mapped through the OpenCorporates platform: 60 million (Omidyar Network)

Crisis Response

Public Safety

  • Number of sexual harassment reports submitted to from 50 cities in India and Nepal to SafeCity, a crowdsourcing site and mobile app: over 4,000 (SafeCity)
  • Number of people that used Facebook’s Safety Check, a feature that is being used in a new disaster mapping project, in the first 24 hours after the terror attacks in Paris: 4.1 million (Facebook)

Is Crowdsourcing Patient-Reported Outcomes the Future of Evidence-Based Medicine?

Curated on Posted on by Stefaan Verhulst

Paper by Mor Peleg, Tiffany I. Leung, Manisha Desai and Michel Dumontier: “Evidence is lacking for patient-reported effectiveness of treatments for most medical conditions and specifically for lower back pain. In this paper, we examined a consumer-based social network that collects patients’ treatment ratings as a potential source of evidence. Acknowledging the potential biases of this data set, we used propensity score matching and generalized linear regression to account for confounding variables. To evaluate validity, we compared results obtained by analyzing the patient reported data to results of evidence-based studies. Overall, there was agreement on the relationship between back pain and being obese. In addition, there was agreement about which treatments were effective or had no benefit. The patients’ ratings also point to new evidence that postural modification treatment is effective and that surgery is harmful to a large proportion of patients….(More)”.

The Age of Customer.gov: Can the Tech that Drives 311 Help Government Deliver an Amazon-like Experience?

Curated on Posted on by Stefaan Verhulst

Tod Newcombe  at GovTech: “The Digital Communities Special … June 2017 report explores the idea that the tech that drives 311 can help government deliver an Amazon-like experience.

PART 1: 311: FROM A HOTLINE TO A PLATFORM FOR CITIZEN ENGAGEMENT

PART 2: CLOUD 311 POPULARITY GROWS AS CITIES OF ALL SIZES MOVE TO REMOTELY HOSTED CRM

PART 3: THE FUTURE OF CRM AND CUSTOMER SERVICE: LOOK TO BOSTON

PART 4: CRM USE IS GAINING TRACTION IN LOCAL GOVERNMENT — HERE ARE THE NUMBERS TO PROVE IT…(More)”.

LSE launches crowdsourcing project inspiring millennials to shape Brexit

Curated on Posted on by Stefaan Verhulst

LSE Press Release: “A crowdsourcing project inspiring millennials in Britain and the EU to help shape the upcoming Brexit negotiations is being launched by the London School of Economics and Political Science (LSE) this week.

The social media-based project, which hopes to engage 3000 millennials aged 35 and under, kicks off on 23 June, the first anniversary of the life-changing vote to take Britain out of the EU.

One of the Generation Brexit project leaders, Dr Jennifer Jackson-Preece from LSE’s European Institute, said the online platform would give a voice to British and European millennials on the future of Europe in the Brexit negotiations and beyond.

She said: “We’re going to invite millennials from across the UK and Europe to debate, decide and draft policy proposals that will be sent to parliaments in Westminster and Strasbourg during the negotiations.”

Another project leader, Dr Roch Dunin-Wąsowicz, said the pan-European project would seek views from a whole cross section of millennials, including Leavers, Remainers, left and right-wingers, European federalists and nationalists.

“We want to come up with millennial proposals for a mutually beneficial relationship, reflecting the diverse political, cultural, religious and economic backgrounds in the UK and EU.

“We are especially keen to engage the forgotten, the apolitical and the apathetic – for whom Brexit has become a moment of political awakening,” he said.

Generation Brexit follows on the heels of LSE’s Constitution UK crowdsourcing project in 2015, which broke new ground in galvanising people around the country to help shape Britain’s first constitution. The 10-week internet project signed up 1500 people from all corners of the UK to debate how the country should be governed.

Dr Manmit Bhambra, also working on the project, said the success of the Constitution UK platform had laid the foundation for Generation Brexit, with LSE hoping to double the numbers and sign up 3000 participants, split equally between Britain and Europe.

The project can be accessed at www.generationbrexit.org and all updates will be available on Twitter @genbrexit & @lsebrexitvote with the hashtag #GenBrexit, and on facebook.com/GenBrexit… (More)”.

Towards Crowd-Scale Deliberation

Curated on Posted on by Stefaan Verhulst

Paper by Mark Klein: “Let us define deliberation as the activity where groups of people (1) identify possible solutions for a problem, (2) evaluate these alternatives, and (3) select the solution(s) that best meet their needs. Deliberation processes have changed little in centuries. Typically, small groups of powerful players craft policies behind closed doors, and then battle to engage wider support for their preferred options. Most people affected by the decisions have at best limited input into defining the solution options. This approach has become increasingly inadequate as the scale and complexity of the problems we face has increased. Many important ideas and perspectives simply do not get incorporated, squandering the opportunity for far superior outcomes. We have the potential to do much better by radically widening the circle of people involved in complex deliberations, moving from “team” scales (tens of participants) to “crowd” scales (hundreds, thousands, or more).

This is because crowd-scale interactions have been shown to produce, in appropriate circumstances, such powerful emergent phenomena as:

  • The long tail: crowd-scale participation enables access to a much greater diversity of ideas than would otherwise be practical: potentially superior solutions “small voices” (the tail of the frequency distribution) have a chance to be heard .
  • Idea synergy: the ability for users to share their creations in a common forum can enable a synergistic explosion of creativity, since people often develop new ideas by forming novel combinations and extensions of ideas that have been put out by others.
  • Many eyes: crowds can produce remarkably high-quality results (e.g. in open source software) by virtue of the fact that there are multiple independent verifications – many eyes continuously checking the shared content for errors and correcting them .
  • Wisdom of the crowds: large groups of (appropriately independent, motivated and informed) contributors can collectively make better judgments than those produced by the individuals that make them up, often exceeding the performance of experts,because their collective judgment cancels out the biases and gaps of the individual members…

Our team has been developing crowd-scale deliberation support technologies that address these three fundamental challenges by enabling:

  • better ideation: helping crowds develop better solution ideas
  • better evaluation: helping crowds evaluate potential solutions more accurately
  • better decision-making: helping crowds select pareto-optimal solutions…(More)”.

Social Network for Doctors to Transform Medical Crowdsourcing

Curated on Posted on by Stefaan Verhulst

Press Release: “SERMO, a global social network for physicians has expanded its footprint globally to revolutionize medical crowdsourcing. SERMO is now open to physicians on all seven continents, delivering on its promise from day one to unite physicians from every corner of the globe, ensuring the free flow of expert information amongst physicians.

Now available in more than 150 countries, physicians from both rural and urban areas, in developed and developing nations, can be exposed to the same expertise from their peers, providing an even higher level of care to their patients.

According to one orthopedic surgeon from Greece, SERMO offers “Exciting doctor interactions, is very helpful with difficult cases and always prompts us with very interesting social topics and discussions. It is a form of collective intelligence that allows individuals to achieve more than they could on their own.”

Combined with last month’s Drug Ratings launch, physicians will now be able to evaluate prescription drugs, in addition to communicating with peers and solving tough patient cases. These tools are revolutionizing the way physicians exchange and obtain information, as well as offer personalized care to their patients. With over 300,000 drug ratings gathered since the beta launch began last year, Ratings enables doctors globally to share prescription drug treatment experiences with their peers, transforming how physicians around the world make prescribing decisions in their daily practice.

SERMO’s membership has grown from 130,000 in 2012, when SERMO merged with WorldOne, to 650,000 total members prior to today’s expansion – now, the network includes close to 800,000 physicians….(More)”.

Crowdsourcing the fight against mosquitos

Curated on Posted on by Stefaan Verhulst

YahooFinance: “That smartphone in your pocket could hold the cure for malaria, dengue and the Zika virus, a noted Stanford University scientist says.

Manu Prakash has a history of using oddball materials for medical research. His latest project, Abuzz, uses sound. Specifically, he asks regular citizens to capture and record mosquitoes. There are 30 unique species, and each has a different wingbeat pattern.

The big idea is to use algorithms to match sample recordings with disease-carrying species, and then recommend strategies to control the population.

Weird science, sure, but don’t knock it. In this age of massive amounts of compute and abundant sensors, dreamers are doing what should be impossible. They are replicating expensive research tools with inexpensive, makeshift solutions. Solutions that can, in many cases, save lives.

In this case, citizen-scientists capture a mosquito in a plastic bottle, poke a hole in the cap and record the buzzing with their phone. Then they send the digital file off to Prakash and his team.

It’s not the first time the Indian-born professor of bioengineering has made something from almost nothing.

In 2013, he saw a centrifuge being used as a doorstop at a Ugandan clinic. The expensive medical device had been donated by well-meaning researchers. But the village had no electricity.

So, Prakash put on his problem-solving hat. He later developed the Paperfuge.

Inspired by a toy whirligig, the paper-and-string device can separate blood cells from plasma. At a cost of 20 cents, the instrument is perfect for “diagnosis in the field,” Prakash told a TED conference audience.

And that’s just one example of how a little innovation can go a long way, for not a lot of money.

While visiting remote clinics in India and Thailand, he noticed expensive microscopes were collecting dust on shelves. They were too bulky to carry into the field. In 2014, his team showed off Foldscope, an inexpensive, lightweight microscope inspired by origami….(More)”.

Europol introduce crowdsourcing to catch child abusers

Curated on Posted on by Stefaan Verhulst

LeakofNations: “The criminal intelligence branch of the European Union, known as Europol, have started a campaign called #TraceAnObject which uses social media crowdsourcing to detect potentially-identifying objects in material that depicts child abuse….

Investigative crowdsourcing has gained traction in academic and journalistic circles in recent years, but this represents the first case of government bureaus relying on social media people-power to conduct more effective analysis.

Journalists are increasingly relying on a combination of high-end computing to organise terabytes of data and internet cloud hubs that allow a consortium of journalists from around the world to share their analysis of the material. In the Panama Papers scoop the Australian software Nuix was used to analyse, extract, and index documents into an encrypted central hub in which thousands of journalists from 80 countries were able to post their workings and assist others in a forum-type setting. This model was remarkably efficient; over 11.5 million documents, dating back to the 1970’s, were analysed in less than a year.

The website Zooinverse has achieved huge success in creating public participation on academic projects, producing the pioneering game Foldit, where participants play with digital models of proteins. The Oxford University-based organisation has now engaged over 1 million volunteers, and has has significant successes in astronomy, ecology, cell biology, humanities, and climate science.

The most complex investigations still require thousands of hours of straightforward tasks that cannot be computerised. The citizen science website Planet Four studies conditions on Mars, and needs volunteers to compare photographs and detect blotches on Mars’ surface – enabling anyone to feel like Elon Musk, regardless of their educational background.

Child abuse is something that incites anger in most people. Crowdsourcing is an opportunity to take the donkey-work away from slow bureaucratic offices and allow ordinary citizens, many of whom felt powerless to protect children from these vile crimes, to genuinely progress cases that will make children safer.

Zooinverse proves that the public are hungry for this kind of work; the ICIJ project model of a central cloud forum shows that crowdsourcing across international borders allows data to be interpreted more efficiently. Europol’s latest idea could well be a huge success.

Even the most basic object could potentially provide vital clues to the culprit’s identity. The most significant items released so far include a school uniform complete with ID card necktie, and a group of snow-covered lodges….(More) (see also #TraceAnObject).

Microtasking: Redefining crowdsourcing practices in emergency management

Curated on Posted on by Stefaan Verhulst

Paper by Poblet, Marta; Fitzpatrick, Mari and Chhetri, Prem: “…examines the roles, types and forms of virtual microtasking for emergency information management in order to better understand collective intelligence mechanisms and the potential for logistics response. Using three case studies this paper reviews the emerging body of knowledge in microtasking practices in emergency management to demonstrate how crowd-sourced information is captured and processed during emergency events to provide critical intelligence throughout the emergency cycle. It also considers the impact of virtual information collection, collation and management on traditional humanitarian operations and relief efforts.

Based on the case studies the emergent forms of microtasking for emergency information management were identified. Opportunities for continuities, adaptations and innovations are explained. The contribution of virtual microtasking extends to all supply chain strategic domains to help maximise resource use and optimise service delivery response….(More)”