Chris Moore at AcuitasGov: “In my previous blog post I wrote about a desire to see our Governments transform to be part of the 21st century. I saw a recent reference to how governments across Canada have lost their global leadership, how government in Canada at all levels is providing analog services to a digital society. I couldn’t agree more. I have been thinking lately about some practical ways that Mayors and City Managers could innovate in their communities. I realize that there are a number of municipal elections happening this fall across Canada, a time when leadership changes and new ideas emerge. So this blog is also for Mayoral candidates who have a sense that technology and innovation have a role to play in their city and in their administration.
I thought I would identify 15 initiatives that cities could pursue as part of their Civic Innovation Strategy. For the last 50 years technology in local government in Canada has been viewed as an expense, as a necessary evil, not always understood by elected officials and senior administrators. Information and Technology is part of every aspect of a city, it is critical in delivering services. It is time to not just think of this as an expense but as an investment, as a way to innovate, reduce costs, enhance citizen service delivery and transform government operations.
Here are my top 15 ways to bring Civic Innovation to your city:
1. Build 21st Century Digital Infrastructure like the Chattanooga Gig City Project.
2. Build WiFi networks like the City of Edmonton on your own and in partnership with others.
3. Provide technology and internet to children and youth in need like the City of Toronto.
4. Connect to a national Education and Research network like Cybera in Alberta and CANARIE.
5. Create a Mayors Task-force on Innovation and Technology leveraging your city’s resources.
6. Run a hackathon or two or three like the City of Glasgow or maybe host a hacking health event like the City of Vancouver.
7. Launch a Startup incubator like Startup Edmonton or take it to the next level and create a civic lab like the City of Barcelona.
8. Develop an Open Government Strategy, I like to the Open City Strategy from Edmonton.
9. If Open Government is too much then just start with Open Data, Edmonton has one of the best.
10. Build a Citizen Dashboard to showcase your cities services and commitment to the public.
11. Put your Crime data online like the Edmonton Police Service.
12. Consider a pilot project with sensor technology for parking like the City of Nice or for waste management like the City of Barcelona.
13. Embrace Car2Go, Modo and UBER as ways to move people in your city.
14. Consider turning your IT department into the Innovation and Technology Department like they did at the City of Chicago.
15. Partner with other near by local governments to create a shared Innovation and Technology agency.
Now more than ever before cities need to find ways to innovate, to transform and to create a foundation that is sustainable. Now is the time for both courage and innovations in government. What is your city doing to move into the 21st Century?”
The Civil Service in an Age of Open Government
Tunji Olaopa at AllAfrica.com: “…The question then is: How does a bureaucratic administrative civil service structure respond to the challenge of modernisation? The first condition for modernisation is to target the loci of the governance or the centre of public administration.
Public administration as governance derives from the recent transformation of the economy and government of industrial societies that has led to (a) a radical change in the internal modes of functioning; and (b) the expansion of governmental activities into a ‘governance network’ that brings in non-state actors into the governance system. The second condition demanded by the modernising imperative is the urgency of opening up the government within the framework of an ‘open society’.
Both conditions are interrelated because governance requires the participation of non-state actors and the entire citizenry through a technologically-motivated open platform that facilitates transparency, collaboration and participation. The open society or open government paradigm has philosophical antecedent. Immediately after the horrors of the Second World War, the Austrian philosopher, Karl Popper, wrote a classic: Open Society and Its Enemies (1945).
The open society and open government dynamics speak to the need for eternal vigilance of the human race that guides their freedom and creativity to foreclose the multiplication of the Hitlers of this world and specifically, those that Popper regarded as Totalitarian ideologues namely, Hegel, Marx and Plato. And, the urgent and constant need to innovate and recreate ideas, paradigms and institutions in a way that transform our individual and collective wellbeing. The recent uproars generated by the Arab Spring in the Middle East constitute a negative indication of a refusal to open up the government or the society to constant interrogation.
In administrative reform terms, the ‘open society’ imagery simply challenges our civil services into a persistent and creative rethinking of our institutional and structural dynamics in a manner that transform the system into a world class performance mode. It insists that the principle that government–not just its laws and policies, but the reasons and processes of decisions that generated those policies and the flows of money that fund their implementation–should be open.
Open government gives the civil service clear advantages: (a) First, it is a critical attempt to challenge administrative closure that locks the people out of decisions and processes that governs their lives; (b) Second, open government deals with bureau-pathology by reversing the obscurity of brilliant public servants whose creative initiatives are usually left to disappear within the vast hierarchies that define the bureaucracy; (c) Third, open government helps the government redirect its citizens’ trust and respect; and (d) Lastly, the open government initiative enables the civil service to transcend itself away from its acute analogue/hierarchical/opaque status to becoming a cutting-edge digital/network/open system that works.
The governance and open government reform demand a reassessment of administrative reality especially within a third world context like Nigeria where our postcolonial predicament has left us burdened and in anguish. However, our reassessment goes deeper than opening up the processes and functioning of government. Gary Francione, the American philosopher, counsels that ‘If we are ever going to see a paradigm shift, we have to be clear about how we want the present paradigm to shift.’ The open government initiative is just one indication of where we want to go. Other indication of needed transformation will necessarily include:
o From resource-based to competency-based HRM;
o From ‘input-process’ to ‘output-results’ orientation;
o From Weberianism to a new institutional philosophy tantalisingly typified by the assumptions of neo-Weberianism…”
Privacy and Open Government
Paper by Teresa Scassa in Future Internet: “The public-oriented goals of the open government movement promise increased transparency and accountability of governments, enhanced citizen engagement and participation, improved service delivery, economic development and the stimulation of innovation. In part, these goals are to be achieved by making more and more government information public in reusable formats and under open licences. This paper identifies three broad privacy challenges raised by open government. The first is how to balance privacy with transparency and accountability in the context of “public” personal information. The second challenge flows from the disruption of traditional approaches to privacy based on a collapse of the distinctions between public and private sector actors. The third challenge is that of the potential for open government data—even if anonymized—to contribute to the big data environment in which citizens and their activities are increasingly monitored and profiled.”
Transparency, legitimacy and trust
John Kamensky at Federal Times: “The Open Government movement has captured the imagination of many around the world as a way of increasing transparency, participation, and accountability. In the US, many of the federal, state, and local Open Government initiatives have been demonstrated to achieve positive results for citizens here and abroad. In fact, the White House’s science advisors released a refreshed Open Government plan in early June.
However, a recent study in Sweden says the benefits of transparency may vary, and may have little impact on citizens’ perception of legitimacy and trust in government. This research suggests important lessons on how public managers should approach the design of transparency strategies, and how they work in various conditions.
Jenny de Fine Licht, a scholar at the University of Gothenberg in Sweden, offers a more nuanced view of the influence of transparency in political decision making on public legitimacy and trust, in a paper that appears in the current issue of “Public Administration Review.” Her research challenges the assumption of many in the Open Government movement that greater transparency necessarily leads to greater citizen trust in government.
Her conclusion, based on an experiment involving over 1,000 participants, was that the type and degree of transparency “has different effects in different policy areas.” She found that “transparency is less effective in policy decisions that involve trade-offs related to questions of human life and death or well-being.”
The background
Licht says there are some policy decisions that involve what are called “taboo tradeoffs.” A taboo tradeoff, for example, would be making budget tradeoffs in policy areas such as health care and environmental quality, where human life or well-being is at stake. In cases where more money is an implicit solution, the author notes, “increased transparency in these policy areas might provoke feeling of taboo, and, accordingly, decreased perceived legitimacy.”
Other scholars, such as Harvard’s Jane Mansbridge,contend that “full transparency may not always be the best practice in policy making.” Full transparency in decision-making processes would include, for example, open appropriation committee meetings. Instead, she recommends “transparency in rationale – in procedures, information, reasons, and the facts on which the reasons are based.” That is, provide a full explanation after-the-fact.
Licht tested the hypothesis that full transparency of the decision-making process vs. partial transparency via providing after-the-fact rationales for decisions may create different results, depending on the policy arena involved…
Open Government advocates have generally assumed that full and open transparency is always better. Licht’s conclusion is that “greater transparency” does not necessarily increase citizen legitimacy and trust. Instead, the strategy of encouraging a high degree of transparency requires a more nuanced application in its use. While the she cautions about generalizing from her experiment, the potential implications for government decision-makers could be significant.
To date, many of the various Open Government initiatives across the country have assumed a “one size fits all” approach, across the board. Licht’s conclusions, however, help explain why the results of various initiatives have been divergent in terms of citizen acceptance of open decision processes.
Her experiment seems to suggest that citizen engagement is more likely to create a greater citizen sense of legitimacy and trust in areas involving “routine” decisions, such as parks, recreation, and library services. But that “taboo” decisions in policy areas involving tradeoffs of human life, safety, and well-being may not necessarily result in greater trust as a result of the use of full and open transparency of decision-making processes.
While she says that transparency – whether full or partial – is always better than no transparency, her experiment at least shows that policy makers will, at a minimum, know that the end result may not be greater legitimacy and trust. In any case, her research should engender a more nuanced conversation among Open Government advocates at all levels of government. In order to increase citizens’ perceptions of legitimacy and trust in government, it will take more than just advocating for Open Data!”
Putting Open Data to Work for Communities
Selected Readings on Crowdsourcing Tasks and Peer Production
The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of crowdsourcing was originally published in 2014.
Technological advances are creating a new paradigm by which institutions and organizations are increasingly outsourcing tasks to an open community, allocating specific needs to a flexible, willing and dispersed workforce. “Microtasking” platforms like Amazon’s Mechanical Turk are a burgeoning source of income for individuals who contribute their time, skills and knowledge on a per-task basis. In parallel, citizen science projects – task-based initiatives in which citizens of any background can help contribute to scientific research – like Galaxy Zoo are demonstrating the ability of lay and expert citizens alike to make small, useful contributions to aid large, complex undertakings. As governing institutions seek to do more with less, looking to the success of citizen science and microtasking initiatives could provide a blueprint for engaging citizens to help accomplish difficult, time-consuming objectives at little cost. Moreover, the incredible success of peer-production projects – best exemplified by Wikipedia – instills optimism regarding the public’s willingness and ability to complete relatively small tasks that feed into a greater whole and benefit the public good. You can learn more about this new wave of “collective intelligence” by following the MIT Center for Collective Intelligence and their annual Collective Intelligence Conference.
Selected Reading List (in alphabetical order)
- Yochai Benkler — The Wealth of Networks: How Social Production Transforms Markets and Freedom — a book on the ways commons-based peer-production is transforming modern society.
- Daren C. Brabham — Using Crowdsourcing in Government — a report describing the diversity of methods crowdsourcing could be greater utilized by governments, including through the leveraging of micro-tasking platforms.
- Kevin J. Boudreau, Patrick Gaule, Karim Lakhani, Christoph Reidl, Anita Williams Woolley – From Crowds to Collaborators: Initiating Effort & Catalyzing Interactions Among Online Creative Workers – a working paper exploring the conditions,
- including incentives, that affect online collaboration.
- Chiara Franzoni and Henry Sauermann — Crowd Science: The Organization of Scientific Research in Open Collaborative Projects — a paper describing the potential advantages of deploying crowd science in a variety of contexts.
- Aniket Kittur, Ed H. Chi and Bongwon Suh — Crowdsourcing User Studies with Mechanical Turk — a paper proposing potential benefits beyond simple task completion for microtasking platforms like Mechanical Turk.
- Aniket Kittur, Jeffrey V. Nickerson, Michael S. Bernstein, Elizabeth M. Gerber, Aaron Shaw, John Zimmerman, Matthew Lease, and John J. Horton — The Future of Crowd Work — a paper describing the promise of increased and evolved crowd work’s effects on the global economy.
- Michael J. Madison — Commons at the Intersection of Peer Production, Citizen Science, and Big Data: Galaxy Zoo — an in-depth case study of the Galaxy Zoo containing insights regarding the importance of clear objectives and institutional and/or professional collaboration in citizen science initiatives.
- Thomas W. Malone, Robert Laubacher and Chrysanthos Dellarocas – Harnessing Crowds: Mapping the Genome of Collective Intelligence – an article proposing a framework for understanding collective intelligence efforts.
- Geoff Mulgan – True Collective Intelligence? A Sketch of a Possible New Field – a paper proposing theoretical building blocks and an experimental and research agenda around the field of collective intelligence.
- Henry Sauermann and Chiara Franzoni – Participation Dynamics in Crowd-Based Knowledge Production: The Scope and Sustainability of Interest-Based Motivation – a paper exploring the role of interest-based motivation in collaborative knowledge production.
- Catherine E. Schmitt-Sands and Richard J. Smith – Prospects for Online Crowdsourcing of Social Science Research Tasks: A Case Study Using Amazon Mechanical Turk – an article describing an experiment using Mechanical Turk to crowdsource public policy research microtasks.
- Clay Shirky — Here Comes Everybody: The Power of Organizing Without Organizations — a book exploring the ways largely unstructured collaboration is remaking practically all sectors of modern life.
- Jonathan Silvertown — A New Dawn for Citizen Science — a paper examining the diverse factors influencing the emerging paradigm of “science by the people.”
- Katarzyna Szkuta, Roberto Pizzicannella, David Osimo – Collaborative approaches to public sector innovation: A scoping study – an article studying success factors and incentives around the collaborative delivery of online public services.
Annotated Selected Reading List (in alphabetical order)
Benkler, Yochai. The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press, 2006. http://bit.ly/1aaU7Yb.
- In this book, Benkler “describes how patterns of information, knowledge, and cultural production are changing – and shows that the way information and knowledge are made available can either limit or enlarge the ways people can create and express themselves.”
- In his discussion on Wikipedia – one of many paradigmatic examples of people collaborating without financial reward – he calls attention to the notable ongoing cooperation taking place among a diversity of individuals. He argues that, “The important point is that Wikipedia requires not only mechanical cooperation among people, but a commitment to a particular style of writing and describing concepts that is far from intuitive or natural to people. It requires self-discipline. It enforces the behavior it requires primarily through appeal to the common enterprise that the participants are engaged in…”
Brabham, Daren C. Using Crowdsourcing in Government. Collaborating Across Boundaries Series. IBM Center for The Business of Government, 2013. http://bit.ly/17gzBTA.
- In this report, Brabham categorizes government crowdsourcing cases into a “four-part, problem-based typology, encouraging government leaders and public administrators to consider these open problem-solving techniques as a way to engage the public and tackle difficult policy and administrative tasks more effectively and efficiently using online communities.”
- The proposed four-part typology describes the following types of crowdsourcing in government:
- Knowledge Discovery and Management
- Distributed Human Intelligence Tasking
- Broadcast Search
- Peer-Vetted Creative Production
- In his discussion on Distributed Human Intelligence Tasking, Brabham argues that Amazon’s Mechanical Turk and other microtasking platforms could be useful in a number of governance scenarios, including:
- Governments and scholars transcribing historical document scans
- Public health departments translating health campaign materials into foreign languages to benefit constituents who do not speak the native language
- Governments translating tax documents, school enrollment and immunization brochures, and other important materials into minority languages
- Helping governments predict citizens’ behavior, “such as for predicting their use of public transit or other services or for predicting behaviors that could inform public health practitioners and environmental policy makers”
Boudreau, Kevin J., Patrick Gaule, Karim Lakhani, Christoph Reidl, Anita Williams Woolley. “From Crowds to Collaborators: Initiating Effort & Catalyzing Interactions Among Online Creative Workers.” Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-060. January 23, 2014. https://bit.ly/2QVmGUu.
- In this working paper, the authors explore the “conditions necessary for eliciting effort from those affecting the quality of interdependent teamwork” and “consider the the role of incentives versus social processes in catalyzing collaboration.”
- The paper’s findings are based on an experiment involving 260 individuals randomly assigned to 52 teams working toward solutions to a complex problem.
- The authors determined the level of effort in such collaborative undertakings are sensitive to cash incentives. However, collaboration among teams was driven more by the active participation of teammates, rather than any monetary reward.
Franzoni, Chiara, and Henry Sauermann. “Crowd Science: The Organization of Scientific Research in Open Collaborative Projects.” Research Policy (August 14, 2013). http://bit.ly/HihFyj.
- In this paper, the authors explore the concept of crowd science, which they define based on two important features: “participation in a project is open to a wide base of potential contributors, and intermediate inputs such as data or problem solving algorithms are made openly available.” The rationale for their study and conceptual framework is the “growing attention from the scientific community, but also policy makers, funding agencies and managers who seek to evaluate its potential benefits and challenges. Based on the experiences of early crowd science projects, the opportunities are considerable.”
- Based on the study of a number of crowd science projects – including governance-related initiatives like Patients Like Me – the authors identify a number of potential benefits in the following categories:
- Knowledge-related benefits
- Benefits from open participation
- Benefits from the open disclosure of intermediate inputs
- Motivational benefits
- The authors also identify a number of challenges:
- Organizational challenges
- Matching projects and people
- Division of labor and integration of contributions
- Project leadership
- Motivational challenges
- Sustaining contributor involvement
- Supporting a broader set of motivations
- Reconciling conflicting motivations
Kittur, Aniket, Ed H. Chi, and Bongwon Suh. “Crowdsourcing User Studies with Mechanical Turk.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 453–456. CHI ’08. New York, NY, USA: ACM, 2008. http://bit.ly/1a3Op48.
- In this paper, the authors examine “[m]icro-task markets, such as Amazon’s Mechanical Turk, [which] offer a potential paradigm for engaging a large number of users for low time and monetary costs. [They] investigate the utility of a micro-task market for collecting user measurements, and discuss design considerations for developing remote micro user evaluation tasks.”
- The authors conclude that in addition to providing a means for crowdsourcing small, clearly defined, often non-skill-intensive tasks, “Micro-task markets such as Amazon’s Mechanical Turk are promising platforms for conducting a variety of user study tasks, ranging from surveys to rapid prototyping to quantitative measures. Hundreds of users can be recruited for highly interactive tasks for marginal costs within a timeframe of days or even minutes. However, special care must be taken in the design of the task, especially for user measurements that are subjective or qualitative.”
Kittur, Aniket, Jeffrey V. Nickerson, Michael S. Bernstein, Elizabeth M. Gerber, Aaron Shaw, John Zimmerman, Matthew Lease, and John J. Horton. “The Future of Crowd Work.” In 16th ACM Conference on Computer Supported Cooperative Work (CSCW 2013), 2012. http://bit.ly/1c1GJD3.
- In this paper, the authors discuss paid crowd work, which “offers remarkable opportunities for improving productivity, social mobility, and the global economy by engaging a geographically distributed workforce to complete complex tasks on demand and at scale.” However, they caution that, “it is also possible that crowd work will fail to achieve its potential, focusing on assembly-line piecework.”
- The authors argue that seven key challenges must be met to ensure that crowd work processes evolve and reach their full potential:
- Designing workflows
- Assigning tasks
- Supporting hierarchical structure
- Enabling real-time crowd work
- Supporting synchronous collaboration
- Controlling quality
Madison, Michael J. “Commons at the Intersection of Peer Production, Citizen Science, and Big Data: Galaxy Zoo.” In Convening Cultural Commons, 2013. http://bit.ly/1ih9Xzm.
- This paper explores a “case of commons governance grounded in research in modern astronomy. The case, Galaxy Zoo, is a leading example of at least three different contemporary phenomena. In the first place, Galaxy Zoo is a global citizen science project, in which volunteer non-scientists have been recruited to participate in large-scale data analysis on the Internet. In the second place, Galaxy Zoo is a highly successful example of peer production, some times known as crowdsourcing…In the third place, is a highly visible example of data-intensive science, sometimes referred to as e-science or Big Data science, by which scientific researchers develop methods to grapple with the massive volumes of digital data now available to them via modern sensing and imaging technologies.”
- Madison concludes that the success of Galaxy Zoo has not been the result of the “character of its information resources (scientific data) and rules regarding their usage,” but rather, the fact that the “community was guided from the outset by a vision of a specific organizational solution to a specific research problem in astronomy, initiated and governed, over time, by professional astronomers in collaboration with their expanding universe of volunteers.”
Malone, Thomas W., Robert Laubacher and Chrysanthos Dellarocas. “Harnessing Crowds: Mapping the Genome of Collective Intelligence.” MIT Sloan Research Paper. February 3, 2009. https://bit.ly/2SPjxTP.
- In this article, the authors describe and map the phenomenon of collective intelligence – also referred to as “radical decentralization, crowd-sourcing, wisdom of crowds, peer production, and wikinomics – which they broadly define as “groups of individuals doing things collectively that seem intelligent.”
- The article is derived from the authors’ work at MIT’s Center for Collective Intelligence, where they gathered nearly 250 examples of Web-enabled collective intelligence. To map the building blocks or “genes” of collective intelligence, the authors used two pairs of related questions:
- Who is performing the task? Why are they doing it?
- What is being accomplished? How is it being done?
- The authors concede that much work remains to be done “to identify all the different genes for collective intelligence, the conditions under which these genes are useful, and the constraints governing how they can be combined,” but they believe that their framework provides a useful start and gives managers and other institutional decisionmakers looking to take advantage of collective intelligence activities the ability to “systematically consider many possible combinations of answers to questions about Who, Why, What, and How.”
Mulgan, Geoff. “True Collective Intelligence? A Sketch of a Possible New Field.” Philosophy & Technology 27, no. 1. March 2014. http://bit.ly/1p3YSdd.
- In this paper, Mulgan explores the concept of a collective intelligence, a “much talked about but…very underdeveloped” field.
- With a particular focus on health knowledge, Mulgan “sets out some of the potential theoretical building blocks, suggests an experimental and research agenda, shows how it could be analysed within an organisation or business sector and points to possible intellectual barriers to progress.”
- He concludes that the “central message that comes from observing real intelligence is that intelligence has to be for something,” and that “turning this simple insight – the stuff of so many science fiction stories – into new theories, new technologies and new applications looks set to be one of the most exciting prospects of the next few years and may help give shape to a new discipline that helps us to be collectively intelligent about our own collective intelligence.”
Sauermann, Henry and Chiara Franzoni. “Participation Dynamics in Crowd-Based Knowledge Production: The Scope and Sustainability of Interest-Based Motivation.” SSRN Working Papers Series. November 28, 2013. http://bit.ly/1o6YB7f.
- In this paper, Sauremann and Franzoni explore the issue of interest-based motivation in crowd-based knowledge production – in particular the use of the crowd science platform Zooniverse – by drawing on “research in psychology to discuss important static and dynamic features of interest and deriv[ing] a number of research questions.”
- The authors find that interest-based motivation is often tied to a “particular object (e.g., task, project, topic)” not based on a “general trait of the person or a general characteristic of the object.” As such, they find that “most members of the installed base of users on the platform do not sign up for multiple projects, and most of those who try out a project do not return.”
- They conclude that “interest can be a powerful motivator of individuals’ contributions to crowd-based knowledge production…However, both the scope and sustainability of this interest appear to be rather limited for the large majority of contributors…At the same time, some individuals show a strong and more enduring interest to participate both within and across projects, and these contributors are ultimately responsible for much of what crowd science projects are able to accomplish.”
Schmitt-Sands, Catherine E. and Richard J. Smith. “Prospects for Online Crowdsourcing of Social Science Research Tasks: A Case Study Using Amazon Mechanical Turk.” SSRN Working Papers Series. January 9, 2014. http://bit.ly/1ugaYja.
- In this paper, the authors describe an experiment involving the nascent use of Amazon’s Mechanical Turk as a social science research tool. “While researchers have used crowdsourcing to find research subjects or classify texts, [they] used Mechanical Turk to conduct a policy scan of local government websites.”
- Schmitt-Sands and Smith found that “crowdsourcing worked well for conducting an online policy program and scan.” The microtasked workers were helpful in screening out local governments that either did not have websites or did not have the types of policies and services for which the researchers were looking. However, “if the task is complicated such that it requires ongoing supervision, then crowdsourcing is not the best solution.”
Shirky, Clay. Here Comes Everybody: The Power of Organizing Without Organizations. New York: Penguin Press, 2008. https://bit.ly/2QysNif.
- In this book, Shirky explores our current era in which, “For the first time in history, the tools for cooperating on a global scale are not solely in the hands of governments or institutions. The spread of the Internet and mobile phones are changing how people come together and get things done.”
- Discussing Wikipedia’s “spontaneous division of labor,” Shirky argues that the process is like, “the process is more like creating a coral reef, the sum of millions of individual actions, than creating a car. And the key to creating those individual actions is to hand as much freedom as possible to the average user.”
Silvertown, Jonathan. “A New Dawn for Citizen Science.” Trends in Ecology & Evolution 24, no. 9 (September 2009): 467–471. http://bit.ly/1iha6CR.
- This article discusses the move from “Science for the people,” a slogan adopted by activists in the 1970s to “’Science by the people,’ which is “a more inclusive aim, and is becoming a distinctly 21st century phenomenon.”
- Silvertown identifies three factors that are responsible for the explosion of activity in citizen science, each of which could be similarly related to the crowdsourcing of skills by governing institutions:
- “First is the existence of easily available technical tools for disseminating information about products and gathering data from the public.
- A second factor driving the growth of citizen science is the increasing realisation among professional scientists that the public represent a free source of labour, skills, computational power and even finance.
- Third, citizen science is likely to benefit from the condition that research funders such as the National Science Foundation in the USA and the Natural Environment Research Council in the UK now impose upon every grantholder to undertake project-related science outreach. This is outreach as a form of public accountability.”
Szkuta, Katarzyna, Roberto Pizzicannella, David Osimo. “Collaborative approaches to public sector innovation: A scoping study.” Telecommunications Policy. 2014. http://bit.ly/1oBg9GY.
- In this article, the authors explore cases where government collaboratively delivers online public services, with a focus on success factors and “incentives for services providers, citizens as users and public administration.”
- The authors focus on six types of collaborative governance projects:
- Services initiated by government built on government data;
- Services initiated by government and making use of citizens’ data;
- Services initiated by civil society built on open government data;
- Collaborative e-government services; and
- Services run by civil society and based on citizen data.
- The cases explored “are all designed in the way that effectively harnesses the citizens’ potential. Services susceptible to collaboration are those that require computing efforts, i.e. many non-complicated tasks (e.g. citizen science projects – Zooniverse) or citizens’ free time in general (e.g. time banks). Those services also profit from unique citizens’ skills and their propensity to share their competencies.”
A brief history of open data
Article by Luke Fretwell in FCW: “In December 2007, 30 open-data pioneers gathered in Sebastopol, Calif., and penned a set of eight open-government data principles that inaugurated a new era of democratic innovation and economic opportunity.
“The objective…was to find a simple way to express values that a bunch of us think are pretty common, and these are values about how the government could make its data available in a way that enables a wider range of people to help make the government function better,” Harvard Law School Professor Larry Lessig said. “That means more transparency in what the government is doing and more opportunity for people to leverage government data to produce insights or other great business models.”
The eight simple principles — that data should be complete, primary, timely, accessible, machine-processable, nondiscriminatory, nonproprietary and license-free — still serve as the foundation for what has become a burgeoning open-data movement.
In the seven years since those principles were released, governments around the world have adopted open-data initiatives and launched platforms that empower researchers, journalists and entrepreneurs to mine this new raw material and its potential to uncover new discoveries and opportunities. Open data has drawn civic hacker enthusiasts around the world, fueling hackathons, challenges, apps contests, barcamps and “datapaloozas” focused on issues as varied as health, energy, finance, transportation and municipal innovation.
In the United States, the federal government initiated the beginnings of a wide-scale open-data agenda on President Barack Obama’s first day in office in January 2009, when he issued his memorandum on transparency and open government, which declared that “openness will strengthen our democracy and promote efficiency and effectiveness in government.” The president gave federal agencies three months to provide input into an open-government directive that would eventually outline what each agency planned to do with respect to civic transparency, collaboration and participation, including specific objectives related to releasing data to the public.
In May of that year, Data.gov launched with just 47 datasets and a vision to “increase public access to high-value, machine-readable datasets generated by the executive branch of the federal government.”
When the White House issued the final draft of its federal Open Government Directive later that year, the U.S. open-government data movement got its first tangible marching orders, including a 45-day deadline to open previously unreleased data to the public.
Now five years after its launch, Data.gov boasts more than 100,000 datasets from 227 local, state and federal agencies and organizations….”
Open Government Will Reshape Latin America
Alejandro Guerrero at Medium: “When people think on the place for innovations, they typically think on innovation being spurred by large firms and small startups based in the US. And particularly in that narrow stretch of land and water called Silicon Valley.
However, the flux of innovation taking place in the intersection between technology and government is phenomenal and emerging everywhere. From the marble hallways of parliaments everywhere —including Latin America’s legislative houses— to office hubs of tech-savvy non-profits full of enthusiastic social changers —also including Latin American startups— a driving force is starting to challenge our conception of how government and citizens can and should interact. And few people are discussing or analyzing these developments.
Open Government in Latin America
The potential for Open Government to improve government’s decision-making and performance is huge. And it is particularly immense in middle income countries such as the ones in Latin America, where the combination of growing incomes, more sophisticated citizens’ demands, and broken public services is generating a large bottom-up pressure and requesting more creative solutions from governments to meet the enormous social needs, while cutting down corruption and improving governance.
It is unsurprising that citizens from all over Latin America are increasingly taking the streets and demanding better public services and more transparent institutions.
While these protests are necessarily short-lived and unarticulated —a product of growing frustration with government— they are a symptom with deeper causes that won’t go easily away, and these protests will most likely come back with increasing frequency and the unresolved frustration may eventually transmute in political platforms with more radical ideas to challenge the status quo.
Behind the scene, governments across the region still face enormous weaknesses in public management, ill-prepared and underpaid public officials carry on with their duties as the platonic idea of a demotivated workforce, and the opportunities for corruption, waste, and nepotism are plenty. The growing segment of more affluent citizens simply opt out from government and resort to private alternatives, thus exacerbating inequalities in the already most unequal region in the world. The crumbling middle classes and the poor can just resort to voicing their complaints. And they are increasingly doing so.
And here is where open government initiatives might play a transformative role, disrupting the way governments make decisions and work while empowering citizens in the process.
The preconditions for OpenGov are almost here
In Latin America, connectivity rates are growing fast (reaching 61% in 2013 for the Americas as a whole), close to 90% of the population owns a cellphone, and access to higher levels of education keeps growing (as an example, the latest PISA report indicates that Mexico went from 58% in 2003 to 70% high-schoolers in 2012). The social conditions for a stronger role of citizens in government are increasingly there.
Moreover, most Latin American countries passed transparency laws during the 2000s, creating the enabling environment for open government initiatives to flourish. It is thus unsurprising that the next generation of young government bureaucrats, on average more internet-savvy and better educated than its predecessors, is taking over and embracing innovations in government. And they are finding echo (and suppliers of ideas and apps!) among local startups and civil society groups, while also being courted by large tech corporations (think of Google or Microsoft) behind succulent government contracts associated with this form of “doing good”.
This is an emerging galaxy of social innovators, technologically-savvy bureaucrats, and engaged citizens providing a large crowd-sourcing community and an opportunity to test different approaches. And the underlying tectonic shifts are pushing governments towards that direction. For a sampler, check out the latest developments for Brazil, Argentina, Peru, Mexico, Colombia, Paraguay, Chile, Panama, Costa Rica, Guatemala, Honduras, Dominican Republic, Uruguay and (why not?) my own country, which I will include in the review often for the surprisingly limited progress of open government in this OECD member, which shares similar institutions and challenges with Latin America.
A Road Full of Promise…and Obstacles
Most of the progress in Latin America is quite recent, and the real impact is still often more limited once you abandon the halls of the Digital Government directorates and secretarías or look if you look beyond the typical government data portal. The resistance to change is as human as laughing, but it is particularly intense among the public sector side of human beings. Politics also typically plays a enormous role in resisting transparency open government, and in a context of weak institutions and pervasive corruption, the temptation to politically block or water down open data/open government projects is just too high. Selective release of data (if any) is too frequent, government agencies often act as silos by not sharing information with other government departments, and irrational fears by policy-makers combined with adoption barriers (well explained here) all contribute to deter the progress of the open government promise in Latin America…”
Special Issue on Innovation through Open Data
A Review of the State-of-the-Art and an Emerging Research Agenda in the Journal of Theoretical and Applied Electronic Commerce Research:
- Going Beyond Open Data: Challenges and Motivations for Smart Disclosure in Ethical Consumption (Djoko Sigit Sayogo, Jing Zhang, Theresa A. Pardo, Giri K. Tayi, Jana Hrdinova, David F. Andersen and Luis Felipe Luna-Reyes)
- Shaping Local Open Data Initiatives: Politics and Implications (Josefin Lassinantti, Birgitta Bergvall-Kåreborn and Anna Ståhlbröst)
- A State-of-the-Art Analysis of the Current Public Data Landscape from a Functional, Semantic and Technical Perspective (Michael Petychakis, Olga Vasileiou, Charilaos Georgis, Spiros Mouzakitis and John Psarras)
- Using a Method and Tool for Hybrid Ontology Engineering: an Evaluation in the Flemish Research Information Space (Christophe Debruyne and Pieter De Leenheer)
- A Metrics-Driven Approach for Quality Assessment of Linked Open Data (Behshid Behkamal, Mohsen Kahani, Ebrahim Bagheri and Zoran Jeremic)
- Open Government Data Implementation Evaluation (Peter Parycek, Johann Höchtl and Michael Ginner)
- Data-Driven Innovation through Open Government Data (Thorhildur Jetzek, Michel Avital and Niels Bjorn-Andersen)
OSTP’s Own Open Government Plan
: “The White House Office of Science and Technology Policy (OSTP) today released its 2014 Open Government Plan. The OSTP plan highlights three flagship efforts as well as the team’s ongoing work to embed the open government principles of transparency, participation, and collaboration into its activities.
OSTP advises the President on the effects of science and technology on domestic and international affairs. The work of the office includes policy efforts encompassing science, environment, energy, national security, technology, and innovation. This plan builds off of the 2010 and 2012 Open Government Plans, updating progress on past initiatives and adding new subject areas based on 2014 guidance.
Agencies began releasing biennial Open Government Plans in 2010, with direction from the 2009 Open Government Directive. These plans serve as a roadmap for agency openness efforts, explaining existing practices and announcing new endeavors to be completed over the coming two years. Agencies build these plans in consultation with civil society stakeholders and the general public. Open government is a vital component of the President’s Management Agenda and our overall effort to ensure the government is expanding economic growth and opportunity for all Americans.
OSTP’s 2014 flagship efforts include:
- Access to Scientific Collections: OSTP is leading agencies in developing policies that will improve the management of and access to scientific collections that agencies own or support. Scientific collections are assemblies of physical objects that are valuable for research and education—including drilling cores from the ocean floor and glaciers, seeds, space rocks, cells, mineral samples, fossils, and more. Agency policies will help make scientific collections and information about scientific collections more transparent and accessible in the coming years.
- We the Geeks: We the Geeks Google+ Hangouts feature informal conversations with experts to highlight the future of science, technology, and innovation in the United States. Participants can join the conversation on Twitter by using the hashtag #WeTheGeeks and asking questions of the presenters throughout the hangout.
- “All Hands on Deck” on STEM Education: OSTP is helping lead President Obama’s commitment to an “all-hands-on-deck approach” to providing students with skills they need to excel in science, technology, engineering, and math (STEM). In support of this goal, OSTP is bringing together government, industry, non-profits, philanthropy, and others to expand STEM education engagement and awareness through events like the annual White House Science Fair and the upcoming White House Maker Faire.
OSTP looks forward to implementing the 2014 Open Government Plan over the coming two years to continue building on its strong tradition of transparency, participation, and collaboration—with and for the American people.”