Towards a sociology of institutional transparency: openness, deception, and the problem of public trust


S. Moore in Sociology: “Transparency has become the watchword of twenty-first century liberal democracies. It refers to a project of ‘opening up’ the state by providing online access to public sector data. This article puts forward a sociological critique of the transparency agenda and the purported relationship between institutional openness and public trust. Drawing upon Simmel’s (1906) work, the article argues that open government initiatives routinely prize visibility over intelligibility and ignore the communicative basis of trust. The result is a non-reciprocal form of openness that obscures more than it reveals. In making this point, the article suggests that transparency embodies the ethos of a now-discredited mode of ‘instrumental politics’, reliant on the idea that the state constitutes a ‘domain of plain public facts’ (Ezrahi, 2004: 106). The article examines how alternative mechanisms for achieving government openness might better respond to the distinctive needs of citizens living in late modern societies….(More)”.

Results of early Open Government Partnership initiatives


The Open Government Partnership: “The search for these stories ended with finding seven very different reform initiatives in different regions and covering a broad range of open government topics.

In Costa Rica, we learn about how the government is using its participation in OGP to restart a process halted for 23 years to create a consultation mechanism that will allow indigenous groups to participate in all policy making decisions that affect them, and the results of the dialogue leading to an improvement in the delivery of public services.

The Chilean story documents how a 10-year campaign to regulate influence peddling was given a boost by an explicit commitment included in the first Chilean action plan to introduce legislation to regulate lobbying – a commitment since fulfilled. The resulting Lobbying Act sheds new light on the relationship between officials and influence groups and is beginning to democratize access to authorities.

Italy’s OpenCoesione and its spin-off initiatives show how top-down open data initiatives on public spending can be combined with bottom-up, data-driven monitoring to promote accountability and public participation in the policy-making process, including promoting civic engagement amongst school students.

The Tanzanian case study tells the story of how the “How Do I?” – or “Nifanyeje?” – website is making information on basic public services available to citizens and cutting down transaction times and costs, but it also highlights the need to still reach the last mile in a country where Internet penetration remains low.

Indonesia’s initiative to create a One Map portal with official base maps for the country, part of a much larger initiative of synchronizing various maps for the country that when completed could help resolve land-related conflicts and address illegal deforestation, shows technical progress and some improvements in inter-agency cooperation.

In Macedonia, we learn how opening up data on air quality has acted as an engine for civic activism and about short and medium-term policy options being implemented and explored by the relevant authorities as a result.

Finally, the case from Israel shows how collaboration between civil society and champions within the Parliament is helping make data on the state budget accessible to citizens, journalists, and the parliamentarians themselves.

Each story demonstrates measurable progress and the added value of the collaboration between government and civil society that is at the very heart of OGP. The stories also show the immense importance of political will, bureaucratic buy-in, adequate resourcing, and demand-side calls for accountability in ensuring that the reforms take root and continue into the future, so that their impact can be felt by a broader range of citizens. In that sense, the last chapter for each story is still to be written. In a majority of the cases, these commitments’ inclusion in the OGP National Action Plans gave prominence and momentum to the envisioned reforms, helping them along. We hope to be able to continue to track these reforms in the years to come….(More)”.

‘We the People’: Five Years of Online Petitions


Paul Hitlin at Pew Research Center: “Americans are most likely to petition the White House on health care, veterans’ issues, illnesses, immigration, animal rights, holidays and criminal investigations, but the actual impact of petitions was modest and varied…

During President Obama’s first full day in office on Jan. 21, 2009, he issued a statement committing his administration to pursue “an unprecedented level of openness in Government.” His goal was to make the federal government more transparent, participatory and collaborative through the use of new technologies. The broader effort was called the Open Government Initiative, and a key part of it took effect more than two years later when the administration created an online petitioning system called “We the People” in September 2011. The White House promised to use the site to engage with the public and to issue responses to all petitions that reached a given number of signatures within 30 days of creation. The original threshold was set at 5,000 signatures but was increased to 100,000 in later years. As Obama prepares to leave office in early 2017, the site has been active for more than five years and is one of the most prominent legacies of the open government initiative….(More)”

Developing transparency through digital means? Examining institutional responses to civic technology in Latin America


Rebecca Rumbul at Journal of eDemocracy and Open Government: A number of NGOs across the world currently develop digital tools to increase citizen interaction with official information. The successful operation of such tools depends on the expertise and efficiency of the NGO, and the willingness of institutions to disclose suitable information and data. It is this institutional interaction with civic technology that this study  examines. The research explores empirical interview data gathered from government officials, public servants, campaigners and NGO’s involved in the development and implementation of civic technologies in Chile, Argentina and Mexico. The findings identify the impact these technologies have had upon government bureaucracy, and the existing barriers to openness created by institutionalised behaviours and norms. Institutionalised attitudes to information rights and conventions are shown to inform the approach that government bureaucracy takes in the provision of information, and institutionalised procedural behaviour is shown to be a factor in frustrating NGOs attempting to implement civic technology….(More)”.

Open eGovernment practices in all EU Member States make public services more collaborative, efficient and inclusive


European Commission: “In a digital single market, public services should be digital, open and cross-border by design. As part of the eGovernment Action Plan, public administrations and public institutions should be providing borderless user-friendly and end-to-end digital public services to all citizens and businesses by 2020. Two Commission studies highlight how collaborative and digitally-based Open eGovernment Services (OGS) can enhance transparency and responsiveness in citizens’ dealings with administration, build trust across sectors and provide better public services.
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The studies provide a valuable information base and could inspire current and future activities under the European Commission e-Government Action Plan 2016-2020, in particular those related to facilitating digital interaction between administrations and citizens/businesses.

The emergence of Open Government in Member States

The study “Towards faster implementation and uptake of open government” maps 395 inspiring examples of Open eGovernment Services across Europe. This wealth of data and practices, is proof of successful cooperation between public administrations, companies, organizations and citizens. It demonstrates how the process of digitalisation can create better opportunities for everyone and shows concretely how to make it happen. The European Commission will give visibility to these best practices, support the policy processes and invest in digital innovation in the public sector.

Openness between public administrations

This is mostly driven by administrations seeking better efficiency and cost reduction. For example, applying once-only principle – under which people and businesses provide information only once to public authorities – may result in increasingly automated exchanges. For example,

  • By applying the once-only principle, the Spanish government saved € 2.8 million (costs of exchange of paper documents between administrations) by introducing SIR (System of Interconnection of Registers).
  • In the Netherlands, public administrations share among them the data hosted in 12 existing base registers., This helps to speed up administrative processes and citizens or companies no longer need to provide the same information time and again.
  • Agiv, the agency for geographical information in Flanders (Belgium) has a central platform KLIP where administrations share the location of underground cables and pipes, helping thus companies to plan construction works. Its services were requested 100.000 times during the first six months after its launch.

Openness towards third parties

Openess towards third parties aims at increasing transparency and responsiveness and even participation in decision-making, for instance,

  • Greek citizens use the Vouliwatch platform to publicly question government officials and share their own expertise;
  • More and more cities foresee that citizens can have a say about how their money gets spent. The residents of Madrid vote online on 2% of city budget and those of Paris even on 5% of municipal expenses and can suggest projects within these financial limits; the inhabitants of Southern Italy submit formal web-based evaluations of public services and infrastructure thanks to cooperation of administration with the third sector.
  • OpenSpending, an initiative by the Open Knowledge Foundation, contains datasets  on public administrations expenditure in 76 countries so that citizens can see how authorities spend taxpayers’ money. Moreover, it allowed the UK government to save  £ 4 million in only 15 minutes by simply comparing markets for different services.

Open government can also unlock economic potential for growth and jobs, for example,

  • The Belgian Mercurius e-invoicing and e-procurement platform which allows all levels of administrations and businesses to cooperate and reduces the costs of invoices for companies by 62% (with expected 4,5 M € of savings per year)
  • The Dutch Base Register Topography works as open data for anyone interested and has developed TopoGPS , a GPS application, based on data from the base registry, with an economic effect estimated at €9 million.
  • The British NHS Job Platform, now used by 500 NHS employers,  is a focal point for job seekers in the medical sector. Also in the UK, TransportAPI aggregates and analyses public transport data, allowing users and developers to access the transport data opened up by public transportation bodies and to work on their own applications.

Numerous initiatives also support inclusion:

  • Konto Bariery uses accessibility data for an app-based map of buildings accessible to disabled people in Czech Republic and the non-profit
  • Techfugees is an initiative organised by tech professionals that makes engineers, entrepreneurs, NGOs, public administrations collaborate in order to provide innovative technology solutions to help refugees….(More)

Global Standards in National Contexts: The Role of Transnational Multi-Stakeholder Initiatives in Public Sector Governance Reform


Paper by Brandon Brockmyer: “Multi-stakeholder initiatives (i.e., partnerships between governments, civil society, and the private sector) are an increasingly prevalent strategy promoted by multilateral, bilateral, and nongovernmental development organizations for addressing weaknesses in public sector governance. Global public sector governance MSIs seek to make national governments more transparent and accountable by setting shared standards for information disclosure and multi- stakeholder collaboration. However, research on similar interventions implemented at the national or subnational level suggests that the effectiveness of these initiatives is likely to be mediated by a variety of socio-political factors.

This dissertation examines the transnational evidence base for three global public sector governance MSIs — the Extractive Industries Transparency Initiative, the Construction Sector Transparency Initiative, and the Open Government Partnership — and investigates their implementation within and across three shared national contexts — Guatemala, the Philippines, and Tanzania — in order to determine whether and how these initiatives lead to improvements in proactive transparency (i.e., discretionary release of government data), demand-driven transparency (i.e., reforms that increase access to government information upon request), and accountability (i.e., the extent to which government officials are compelled to publicly explain their actions and/or face penalties or sanction for them), as well as the extent to which they provide participating governments with an opportunity to project a public image of transparency and accountability, while maintaining questionable practices in these areas (i.e., openwashing).

The evidence suggests that global public sector governance MSIs often facilitate gains in proactive transparency by national governments, but that improvements in demand-driven transparency and accountability remain relatively rare. Qualitative comparative analysis reveals that a combination of multi-stakeholder power sharing and civil society capacity is sufficient to drive improvements in proactive transparency, while the absence of visible, high-level political support is sufficient to impede such reforms. The lack of demand-driven transparency or accountability gains suggests that national-level coalitions forged by global MSIs are often too narrow to successfully advocate for broader improvements to public sector governance. Moreover, evidence for openwashing was found in one-third of cases, suggesting that national governments sometimes use global MSIs to deliberately mislead international observers and domestic stakeholders about their commitment to reform….(More)”

Towards a transparency ontology in the context of open government


 and  at Electronic Government: “Several open government initiatives have been launched to make available online data enhancing accountability of public officials towards ordinary citizens. However, these initiatives raise several questions, namely: Which data should be disclosed? How to bring together dispersed (fragmented) data? How to improve its understandability by ordinary citizens? Literature shows that, in general, the data selection process does not take into account ordinary citizens’ expectations and information needs. This paper presents the development process of a transparency ontology, which aims to provide an answer to the above questions, in what concerns public sector entities’ use of resources. The process started by creating a list of relevant expressions/terms discussed in national and local newspapers, considering the role of journalists as ‘information brokers’ acting on behalf of ordinary citizens. This list was externally validated for relevance, comprehensiveness and improvements by interviewing journalists, and the resulting transparency ontology was formalised using OWL and Protégé….(More)”.

Toward Evidence-Based Open Governance by Curating and Exchanging Research: OGRX 2.0


Andrew Young and Stefaan Verhulst at OGRX : “The Open Governance Research Exchange (OGRX) is a platform that seeks to identify, collect and share curated insights on new ways of solving public problems. It was created last year by the GovLab, World Bank Digital Engagement Evaluation Team and mySociety. Today, while more than 3000 representatives from more than 70 countries are gathering in Paris for the Open Government Partnership Summit, we are launching OGRX 2.0 with new features and functionalities to further help users identify the signal in the noise of research and evidence on more innovative means of governing….

What is new?

First, the new OGRX Blog provides an outlet for more easily digestible and shareable insights from the open governance research community. OGRX currently features over 600 publications on governance innovation – but how to digest and identify insights? This space will provide summaries of important works, analyses of key trends in the field of research, and guest posts from researchers working at the leading edge of governance innovation across regions and domains. Check back often to stay on top of what’s new in open governance research.

Second, the new OGRX Selected Readings series offers curated reading lists from well-known experts in open governance. These Selected Readings will give readers a sense of how to jumpstart their knowledge by focusing on those publications that have been curated by those in the known about the topics at hand. Today we are launching this new series with the Selected Readings on Civic Technology, curated by mySociety’s head of research Rebecca Rumbul; and the Selected Readings on Policy Informatics, curated by Erik Johnston of the MacArthur Foundation Research Network on Opening Governance and director of the Arizona State University Center for Policy Informatics. New Selected Readings will be posted each month, so check back often!…Watch this space and #OGRX to stay abreast of new developments….”

Open Government: The Global Context and the Way Forward


Report by the OECD: “…provides an in-depth, evidence-based analysis of open government initiatives and the challenges countries face in implementing and co-ordinating them. It also explores new trends in OECD member countries as well as a selection of countries from Latin America, MENA and South East Asia regions. Based on the 2015 Survey on Open Government and Citizen Participation in the Policy Cycle, the report identifies future areas of work, including the effort to mobilise and engage all branches and all levels of government in order to move from open governments to open states; how open government principles and practices can help achieve the UN Sustainable Development Goals; the role of the Media to create an enabling environment for open government initiatives to thrive; and the growing importance of subnational institutions to implement successful open government reforms….(More)”

Fighting Exclusion, Inequality and Distrust: The Open Government Challenge


Remarks by Manish Bapna delivered at the Open Government Partnership Global Summit: “To the many heads of state, ministers, mayors, civil society colleagues gathered in this great hall, this is an important moment to reflect on the remarkable challenges of the past year.

We have seen the rise of various forms of populism and nationalism in the United States, Britain, the Philippines, Italy, and many other countries. This has led to surprise election results and an increase in anti-immigrant and anti-government movements.

We have seen the tragic results of conflict-driven migration, as captured in the iconic image of a three-year-old boy whose body washed up on the Turkish shore.

We have seen governments struggle to respond to the refugee crisis. Some open their arms while others close their doors.

We have seen deadly terrorist attacks in cities around the world – including this one — that have forced governments to walk a fine line between the need to protect their people and the risk of infringing on their civil liberties.

And we continue to confront two inter-linked challenges: the moral challenge of 700 million people in extreme poverty, living on less than $2 a day, and the existential challenge of a changing climate.

All of these point to a failure of governance and, if we are honest, to a lack of open government that truly connects, engages and meets the needs of all people.

World’s Problems Can’t Be Solved Without Open Government

The crux of the matter is this: While open government alone can’t fix the world’s problems, they can’t be solved without it.

Too many people feel excluded and marginalized. They believe that only elites reap the benefits of growth and globalization. They feel left out of decision-making. They distrust public institutions.

How we collectively confront these challenges will be OGP’s most important test….

Here are five essential steps we can take – we, the people here today – to help accelerate the shift toward open government.

The first step: We must protect civic space – the rights to free speech, assembly and association – because these bedrock rights are at the heart of a functioning society. Serious violations of these rights have been recently reported by CIVICUS in over 100 countries. In 25 active OGP countries, these rights are repressed or obstructed….

The second step: We must foster citizen-centered governance.

We cherish OGP as a unique platform where government and civil society are equal partners in a way that amplifies the concerns of ordinary citizens.

We commend the many OGP countries that have made significant strides. But we recognize that for others, this remains a major struggle.

As heads of state and ministers, we need you to embrace the concept of co-creation. …

The third step: We must make changes that are transformational, not incremental.

Drawing on our commitment to open government and the urgency of this moment, we must be willing to go further, faster…..

Transforming government brings us to the fourth step.

We need to make a real difference in people’s lives.

This is our Partnership’s ultimate aim. Because when open government works, it improves every facet of people’s lives.

• This means giving all people safe drinking water and clean air.
• It means reliable electricity so children can have light to do homework and play.
• It means health clinics where the sick can go to get quality care, where medicines are available
• And it means building trust in public officials who are untainted by corruption….

The fifth and final step: We need to reinvigorate the Partnership’s political leadership….(More)”