Bright Spots of open government to be recognised at global summit


Press Release of the UK Cabinet Office: “The 7 shortlisted initiatives vying for the Bright Spots award show how governments in Open Government Partnership countries are working with citizens to sharpen governance, harness new technologies to increase public participation and improve government responsiveness.
At the Open Government Partnership summit in London on 31 October 2013 and 1 November 2013, participants will be able to vote for one of the shortlisted projects. The winning project – the Bright Spot – will be announced in the summit’s final plenary session….
The shortlisted entries for the Bright Spots prize – which will be awarded at the London summit – are:

  • Chile – ChileAtiende

The aim of ChileAtiende has been to simplify government to citizens by providing a one-stop shop for accessing public services. Today, ChileAtiende has more than 190 offices across the whole country, a national call centre and a digital platform, through which citizens can access multiple services and benefits without having to navigate multiple government offices.

  • Estonia – People’s Assembly

The People’s Assembly is a deliberative democracy tool, designed to encourage input from citizens on the government’s legislative agenda. This web-based platform allows ordinary citizens to propose policy solutions to problems including fighting corruption. Within 3 weeks, 1,800 registered users posted nearly 6,000 ideas and comments. Parliament has since set a timetable for the most popular proposals to be introduced in the formal proceedings.

  • Georgia – improvements to the Freedom of Information Act

Civil society organisations in Georgia have successfully used the government’s participation in OGP to advocate improvements to the country’s Freedom of Information legislation. Government agencies are now obliged to proactively publish information in a way that is accessible to anyone, and to establish an electronic request system for information.

  • Indonesia – complaints portal

LAPOR! (meaning “to report” in Indonesian) is a social media channel where Indonesian citizens can submit complaints and enquiries about development programmes and public services. Comments are transferred directly to relevant ministries or government agencies, which can respond via the website. LAPOR! now has more than 225,350 registered users and receives an average of 1,435 inputs per day.

  • Montenegro – Be Responsible app

“Be Responsible” is a mobile app that allows citizens to report local problems – from illegal waste dumps, misuse of official vehicles and irregular parking, to failure to comply with tax regulations and issues over access to healthcare and education.

  • Philippines – citizen audits

The Citizen Participatory Audit (CPA) project is exploring ways in which citizens can be directly engaged in the audit process for government projects and contribute to ensuring greater efficiency and effectiveness in the use of public resources. 4 pilot audits are in progress, covering public works, welfare, environment and education projects.

  • Romania – transparency in public sector recruitment

The PublicJob.ro website was set up to counter corruption and lack of transparency in civil service recruitment. PublicJob.ro takes recruitment data from public organisations and e-mails it to more than 20,000 subscribers in a weekly newsletter. As a result, it has become more difficult to manipulate the recruitment process.”

Platform Strategies for Open Government Innovation


New paper by B. Cleland, B. Galbraith, B. Quinn, and P. Humphreys: “The concept of Open Innovation, that inflows and outflows of knowledge can accelerate innovation, has attracted a great deal of research in recent years (Dahlander and Gann, 2010; Fredberg et al, 2008). At the same time there has been a growing policy interest in Open Government, based in part on the assumption that open processes in the public sector can enable private sector innovation (Yu and Robinson, 2012). However, as pointed out by Huizingh (2011), there is a lack of practical guidance for managers. Furthermore, the specific challenges of implementing Open Innovation in the public sector have not been adequately addressed (Lee et al., 2012). Recent literature on technology platforms suggests a potentially useful framework for understanding the processes that underpin Open Innovation (Janssen and Estevez, 2013; O’Reilly, 2011). The paper reviews the literature on Open Innovation, e-Government and Platforms in order to shed light on the challenges of Open Government. It has been proposed that re-thinking government as a platform provider offers significant opportunities for value creation (Orszag, 2009), but a deeper understanding of platform architecture will be required to properly exploit those opportunities. Based on an examination of the literature we identify the core issues that are likely to characterise this new phenomenon.”
 

Beyond Transparency


New book on Open Data and the Future of Civic Innovation: The rise of open data in the public sector has sparked innovation, driven efficiency, and fueled economic development. And in the vein of high-profile federal initiatives like Data.gov and the White House’s Open Government Initiative, more and more local governments are making their foray into the field with Chief Data Officers, open data policies, and open data catalogs.
While still emerging, we are seeing evidence of the transformative potential of open data in shaping the future of our civic life. It’s at the local level that government most directly impacts the lives of residents—providing clean parks, fighting crime, or issuing permits to open a new business. This is where there is the biggest opportunity to use open data to reimagine the relationship between citizens and government.
Beyond Transparency is a cross-disciplinary survey of the open data landscape, in which practitioners share their own stories of what they’ve accomplished with open civic data. It seeks to move beyond the rhetoric of transparency for transparency’s sake and towards action and problem solving. Through these stories, we examine what is needed to build an ecosystem in which open data can become the raw materials to drive more effective decision-making and efficient service delivery, spur economic activity, and empower citizens to take an active role in improving their own communities….
This book is a resource for (and by) practitioners inside and outside government—from the municipal chief information officer to the community organizer to the civic-minded entrepreneur. Beyond Transparency is intended to capture and distill the community’s learnings around open data for the past four years. And we know that the community is going to continue learning. That’s why, in addition to the print version of the book which you can order on Amazon, we’ve also published the digital version of this book on this site under a Creative Commons license. The full text of this site is on GitHub — which means that anyone can submit a pull request with a suggested edit. Help us improve this resource for the community and write the next edition of Beyond Transparency by submitting your pull requests.
Code for America is a national nonprofit committed to building a government for the people, by the people, that works in the 21st century. Over the past four years, CfA has worked with dozens of cities to support civic innovation through open data. You can support this work by contributing to the book on GitHub, joining the CfA volunteer community (the Brigade), or connecting your city with CfA.

Defining Open Data


Open Knowledge Foundation Blog: “Open data is data that can be freely used, shared and built-on by anyone, anywhere, for any purpose. This is the summary of the full Open Definition which the Open Knowledge Foundation created in 2005 to provide both a succinct explanation and a detailed definition of open data.
As the open data movement grows, and even more governments and organisations sign up to open data, it becomes ever more important that there is a clear and agreed definition for what “open data” means if we are to realise the full benefits of openness, and avoid the risks of creating incompatibility between projects and splintering the community.

Open can apply to information from any source and about any topic. Anyone can release their data under an open licence for free use by and benefit to the public. Although we may think mostly about government and public sector bodies releasing public information such as budgets or maps, or researchers sharing their results data and publications, any organisation can open information (corporations, universities, NGOs, startups, charities, community groups and individuals).

Read more about different kinds of data in our one page introduction to open data
There is open information in transport, science, products, education, sustainability, maps, legislation, libraries, economics, culture, development, business, design, finance …. So the explanation of what open means applies to all of these information sources and types. Open may also apply both to data – big data and small data – or to content, like images, text and music!
So here we set out clearly what open means, and why this agreed definition is vital for us to collaborate, share and scale as open data and open content grow and reach new communities.

What is Open?

The full Open Definition provides a precise definition of what open data is. There are 2 important elements to openness:

  • Legal openness: you must be allowed to get the data legally, to build on it, and to share it. Legal openness is usually provided by applying an appropriate (open) license which allows for free access to and reuse of the data, or by placing data into the public domain.
  • Technical openness: there should be no technical barriers to using that data. For example, providing data as printouts on paper (or as tables in PDF documents) makes the information extremely difficult to work with. So the Open Definition has various requirements for “technical openness,” such as requiring that data be machine readable and available in bulk.”…

The transition towards transparency


Roland Harwood at the Open Data Institute Blog: “It’s a very exciting time for the field of open data, especially in the UK public sector which is arguably leading the world in this emerging discipline right now, in no small part thanks to the efforts to the Open Data Institute. There is a strong push to release public data and to explore new innovations that can be created as a result.
For instance, the Ordnance Survey have been leading the way with opening up half of their data for others to use, complemented by their GeoVation programme which provides support and incentive for external innovators to develop new products and services.
More recently the Technology Strategy Board have been working with the likes of NERC, Met Office, Environment Agency and other public agencies to help solve business problems using environmental data.
It goes without saying that data won’t leap up and create any value by itself any more than a pile of discarded parts outside a factory will assemble themselves into a car.   We’ve found that the secret of successful open data innovation is to be with people working to solve some specific problem.  Simply releasing the data is not enough. See below a summary of our Do’s and Don’ts of opening up data
Do…

  • Make sure data quality is high (ODI Certificates can help!)
  • Promote innovation using data sets. Transparency is only a means to an end
  • Enhance communication with external innovators
  • Make sure your co-creators are incentivised
  • Get organised, create a community around an issue
  • Pass on learnings to other similar organisations
  • Experiement – open data requires new mindsets and business models
  • Create safe spaces – Innovation Airlocks – to share and prototype with trusted partners
  • Be brave – people may do things with the data that you don’t like
  • Set out to create commercial or social value with data

Dont…

  • Just release data and expect people to understand or create with it. Publication is not the same as communication
  • Wait for data requests, put the data out first informally
  • Avoid challenges to current income streams
  • Go straight for the finished article, use rapid prototyping
  • Be put off by the tensions between confidentiality, data protection and publishing
  • Wait for the big budget or formal process but start big things with small amounts now
  • Be technology led, be business led instead
  • Expect the community to entirely self-manage
  • Restrict open data to the IT literate – create interdisciplinary partnerships
  • Get caught in the false dichotomy that is commercial vs. social

In summary we believe we need to assume openness as the default (for organisations that is, not individuals) and secrecy as the exception – the exact opposite to how most commercial organisations currently operate. …”

Mobile phone data are a treasure-trove for development


Paul van der Boor and Amy Wesolowski in SciDevNet: “Each of us generates streams of digital information — a digital ‘exhaust trail’ that provides real-time information to guide decisions that affect our lives. For example, Google informs us about traffic by using both its ‘My Location’ feature on mobile phones and third-party databases to aggregate location data. BBVA, one of Spain’s largest banks, analyses transactions such as credit card payments as well as ATM withdrawals to find out when and where peak spending occurs.This type of data harvest is of great value. But, often, there is so much data that its owners lack the know-how to process it and fail to realise its potential value to policymakers.
Meanwhile, many countries, particularly in the developing world, have a dearth of information. In resource-poor nations, the public sector often lives in an analogue world where piles of paper impede operations and policymakers are hindered by uncertainty about their own strengths and capabilities.Nonetheless, mobile phones have quickly pervaded the lives of even the poorest: 75 per cent of the world’s 5.5 billion mobile subscriptions are in emerging markets. These people are also generating digital trails of anything from their movements to mobile phone top-up patterns. It may seem that putting this information to use would take vast analytical capacity. But using relatively simple methods, researchers can analyse existing mobile phone data, especially in poor countries, to improve decision-making.
Think of existing, available data as low-hanging fruit that we — two graduate students — could analyse in less than a month. This is not a test of data-scientist prowess, but more a way of saying that anyone could do it.
There are three areas that should be ‘low-hanging fruit’ in terms of their potential to dramatically improve decision-making in information-poor countries: coupling healthcare data with mobile phone data to predict disease outbreaks; using mobile phone money transactions and top-up data to assess economic growth; and predicting travel patterns after a natural disaster using historical movement patterns from mobile phone data to design robust response programmes.
Another possibility is using call-data records to analyse urban movement to identify traffic congestion points. Nationally, this can be used to prioritise infrastructure projects such as road expansion and bridge building.
The information that these analyses could provide would be lifesaving — not just informative or revenue-increasing, like much of this work currently performed in developed countries.
But some work of high social value is being done. For example, different teams of European and US researchers are trying to estimate the links between mobile phone use and regional economic development. They are using various techniques, such as merging night-time satellite imagery from NASA with mobile phone data to create behavioural fingerprints. They have found that this may be a cost-effective way to understand a country’s economic activity and, potentially, guide government spending.
Another example is given by researchers (including one of this article’s authors) who have analysed call-data records from subscribers in Kenya to understand malaria transmission within the country and design better strategies for its elimination. [1]
In this study, published in Science, the location data of the mobile phones of more than 14 million Kenyan subscribers was combined with national malaria prevalence data. After identifying the sources and sinks of malaria parasites and overlaying these with phone movements, analysis was used to identify likely transmission corridors. UK scientists later used similar methods to create different epidemic scenarios for the Côte d’Ivoire.”

UK: Good law


“The good law initiative is an appeal to everyone interested in the making and publishing of law to come together with a shared objective of making legislation work well for the users of today and tomorrow…People find legislation difficult. The volume of statutes and regulations, their piecemeal structure, and their level of detail and frequent amendments, make legislation hard to understand and difficult to comply with. That can hinder economic activity. It can create burdens for businesses and communities. It can obstruct good government, and it can undermine the rule of law…
Good law is not a checklist, or a call for more process. It straddles four areas that have traditionally been regarded as separate domains. We think that they are inter-connected, and we invite good law partners to consider each of them from the different perspectives of citizens, professional users and legislators.

Diagram with 'Good law' in the centre and how it interacts with the following questions: How much detail?  Is this law necessary?  Does it duplicate, or conflict with, another law? Do we know what the likely readership is? Is the language easy to understa
Good law from the perspectives of citizens, professional users and legislators…
Good law sits naturally alongside:

From Crowd-Sourcing Potholes to Community Policing


New paper by Manik Suri (GovLab): “The tragic Boston Marathon bombing and hair-raising manhunt that ensued was a sobering event. It also served as a reminder that emerging “civic technologies” – platforms and applications that enable citizens to connect and collaborate with each other and with government – are more important today than ever before. As commentators have noted, local police and federal agents utilized a range of technological platforms to tap the “wisdom of the crowd,” relying on thousands of private citizens to develop a “hive mind” that identified two suspects within a record period of time.
In the immediate wake of the devastating attack on April 15th, investigators had few leads. But within twenty-four hours, senior FBI officials, determined to seek “assistance from the public,” called on everyone with information to submit all media, tips, and leads related to the Boston Marathon attack. This unusual request for help yielded thousands of images and videos from local Bostonians, tourists, and private companies through technological channels ranging from telephone calls and emails to Flickr posts and Twitter messages. In mere hours, investigators were able to “crowd-source” a tremendous amount of data – including thousands of images from personal cameras, amateur videos from smart phones, and cell-tower information from private carriers. Combing through data from this massive network of “eyes and ears,” law enforcement officials were quickly able to generate images of two lead suspects – enabling a “modern manhunt” to commence immediately.
Technological innovations have transformed our commercial, political, and social realities. These advances include new approaches to how we generate knowledge, access information, and interact with one another, as well as new pathways for building social movements and catalyzing political change. While a significant body of academic research has focused on the role of technology in transforming electoral politics and social movements, less attention has been paid to how technological innovation can improve the process of governance itself.
A growing number of platforms and applications lie at this intersection of technology and governance, in what might be termed the “civic technology” sector. Broadly speaking, this sector involves the application of new information and communication technologies – ranging from robust social media platforms to state-of-the-art big data analysis systems – to address public policy problems. Civic technologies encompass enterprises that “bring web technologies directly to government, build services on top of government data for citizens, and change the way citizens ask, get, or need services from government.” These technologies have the potential to transform governance by promoting greater transparency in policy-making, increasing government efficiency, and enhancing citizens’ participation in public sector decision-making.

Riding the Waves or Caught in the Tide? Navigating the Evolving Information Environment


IFLA Trend Report: “In the global information environment, time moves quickly and there’s an abundance of commentators trying to keep up. With each new technological development, a new report emerges assessing its impact on different sectors of society. The IFLA Trend Report takes a broader approach and identifies five high level trends shaping the information society, spanning access to education, privacy, civic engagement and transformation. Its findings reflect a year’s consultation with a range of experts and stakeholders from different disciplines to map broader societal changes occurring, or likely to occur in the information environment.
The IFLA Trend Report is more than a single document – it is a selection of resources to help you understand where libraries fit into a changing society.
From Five Key Trends Which Will Change Our Information Environment:
Trend 1:
New Technologies Will Both Expand and Limit Who Has Access to Information…
Trend 2:
Online Education Will Democratise and Disrupt Global Learning…
Trend 3:
The Boundaries of Privacy and Data Protection Will Be Redefined…
Trend 4:
Hyper-Connected Societies Will Listen to and Empower New Voices and Groups…In hyper-connected societies more opportunities for collective action are being realised – enabling the rise of new voices and promoting the growth of single-issue movements at the expense of traditional political parties. Open government initiatives and access to public sector data are leading to more transparency and citizen-focused public services.
Trend 5:
The Global Information Economy Will Be Transformed by New Technologies…”

From public innovation to social innovation in the public sector


A review of the literature by Victor Bekkers, Lars Tummers & William Voorberg: “Innovation is a recurring issue in public administration. In doing so it can be considered as a ‘magic concept’ that is been used to frame the necessary transformation of the public sector in order to improve not only its effectiveness and efficiency but also its legitimacy. Innovation is a concept that inspires people and policy makers because it offers the promise of radical change. As such the desire to innovate the public sector has a long history which is sometimes linked to reform programs in order to meet budget cutbacks, to meet the introduction of new management and governance ideologies (like New Public Management or Open Government) or to meet the introduction of new information and communication technologies (like e- government)…
Our starting point for studying social innovations in the public sector is that social innovations take place in a specific environment in which different actors can be distinguished. These actors collaborate with each other in terms of sharing relevant resources in order to develop and implement new ideas, new ways of working or new ways of organizing. This implies that characteristics of the environment can be seen as a relevant drivers and barriers. These characteristics can either function as a trigger for innovation while at the same time they can also function as relevant constraints. Based on an analysis of the literature, we have found that the following aspects of the environment could function as important drivers and barriers of innovation:
  • The social and political complexity of the environment in which public organizations operate which leads to specific demands that function as an external ‘trigger’ for innovation
  • The characteristics and degree of the legal culture in a country or policy sector
  • The type of governance and state tradition in the country or policy sector
  • The allocation of resources, resource dependency and the quality of relationships within the networks among the involved stakeholders”