The pandemic has pushed citizen panels online


Article by Claudia Chwalisz: “…Until 2020, most assemblies took place in person. We know what they require to produce useful recommendations and gain public trust: time (usually many days over many months), access to broad and varied information, facilitated discussion, and transparency. Successful assemblies take on a pressing public issue, secure politicians’ commitment to respond, have mechanisms to ensure independence, and provide facilities such as stipends and childcare, so all can participate. The diversity of people in the room is what delivers the magic of collective intelligence.

However, the pandemic has forced new approaches. Online discussions might be in real time or asynchronous; facilitators and participants might be identifiable or anonymous. My team at the OECD is exploring how virtual deliberation works best. We have noticed a shift: from text-based interactions to video; from an emphasis on openness to one on representativeness; and from individual to group deliberation.

Some argue that online deliberation is less expensive than in-person processes, but the costs are similar when designed to be as democratic as possible. The new wave pays much more attention to inclusivity. For many online citizens’ assemblies this year (for example, in Belgium, Canada and parts of the United Kingdom), participants without equipment were given computers or smartphones, along with training and support to use them. A digital mediator is now essential for any plans to conduct online deliberation inclusively.

Experiments have also started to transcend national borders. Last October, the German Bertelsmann Stiftung, a private foundation for political reform, and the European Commission ran a Citizens’ Dialogue with 100 randomly selected citizens from Denmark, Germany, Ireland, Italy and Lithuania. They spent three days discussing Europe’s democratic, digital and green future. The Global Citizens’ Assembly on Genome Editing will take place in 2021–22, as will the Global Citizens’ Assembly for the United Nations Climate Change Conference.

However, virtual meetings do not replace in-person interactions. Practitioners adapting assemblies to the virtual world warn that online processes could push people into more linear and binary thinking through voting tools, rather than seeking a nuanced understanding of other people’s reasoning and values….(More)”.