The Use of ICT for Open Government in U. S. Municipalities Perceptions of Chief Administrative Officers

Paper by Sukumar Ganapatiand Christopher G. Reddick in Public Performance & Management Review: “The extent to which U. S. municipal governments have adopted open e-government initiatives is examined through a survey and interviews with chief administrative officers (CAOs) along the three dimensions of open government: transparency, participation, and collaboration. A very high share of CAOs reported satisfaction with implementing open government overall. A majority indicated achievement along each of the open government dimensions. Whereas the CAOs had a significantly positive view of collaboration, their view on challenges was negatively significant for achievement and satisfaction with open government. The interviews indicated that the CAOs do not view open government as a fad and place it high on their respective agendas.”