The War on Professionalism


Jonathan Rauch in National Affairs: “…As a child, I asked my father, a lawyer, what the word “professional” meant. He replied, “it means you do something for a living.” He contrasted it with the term “amateur,” meaning someone who works for pleasure.

My father’s definition has merit. I recall it whenever I tell interns that, to me, professionalism means performing a job to the highest standards, even when I don’t feel like doing it at all. One might think of the doctor who shows up for emergency surgery on Christmas Eve, the journalist who takes care to verify every fact mentioned in a report, or the concert pianist who gives the audience the best he is capable of night after night, even on nights when he would much rather be doing anything else.

That concept of professionalism is a good starting point, but we can dig deeper by drawing on the work of the American Enterprise Institute’s Yuval Levin. In his book A Time to Build, Levin explores the role and meaning of institutions. Institutions, he says, are — or, when they function well, should be — forms, training and shaping people to work together toward a larger goal. The military is a classic example, as are churches and schools. These “structures of social life” provide the durable arrangements that frame our perceptions, mold our character, and delineate our social existence.

When institutions do not or cannot perform those shaping functions, they collapse into something more like platforms — stages upon which individuals perform in order to build audiences and self-advertise. He locates the collapse of trust in institutions — and the resulting public sense of anomie and disconnectedness — in the conversion of many institutions from places where people are formed to places where people perform. Thus a self-promoting real-estate magnate can become a self-promoting reality-TV host and then a self-promoting presidential candidate, hopping from one stage to the next, all while putting on pretty much the same show.

As institutions have drifted away from shaping us and toward displaying us, they have lost both efficacy and legitimacy. And we, in turn, have naturally lost confidence in them. Moreover, Levin argues, institutions have been taken for granted for so long, and yet are neglected so generally, that we have lost even the vocabulary for talking about what they are supposed to be doing. We don’t realize what we are missing, although we acutely feel the void.

Something very much like that has happened with professionalism. A combination of institutional absence, lazy thinking, and populist politics has collapsed the idea of professionalism down to the much flatter notion of elitism.

To some extent, it is natural to think of professionalism and elitism as two sides of the same coin. After all, many professionals are people with advanced degrees and high incomes who occupy elite positions in society. We imagine professionalism to be about excluding others from certain pursuits or occupations like law and medicine — a seemingly elitist practice. We think of it, too, as synonymous with professional schooling, something not everyone can aspire to.

Still, there is a world of difference between professionals and elites. Elites are influential by dint of who they are and whom they know. They are elite because they have social connections and powerful positions. Professionals, by contrast, are influential by dint of what they know and what they do. Their status is contingent on both their standing and their behavior.

That distinction gestures toward a fuller definition of professionalism, one that implies commitment to personal standards, social norms, and expert knowledge in furtherance of a mission or an institution. That is, professionalism defines a right way of doing things — a notion of best practices — that is grounded in dedication to a mission or an institution rather than personal advancement or partisan loyalty. As Levin says, professionalism “tends to yield a strong internal ethos among practitioners. In uncertain situations, a professional asks himself, ‘What should I do here, given my professional responsibilities?’ And his profession will generally have an answer to that question.”

As Levin notices, institutionalism and professionalism are cousins. Both institutions and professions organize individuals to accomplish missions, they seek to inculcate norms and guide behavior, they assemble and transmit knowledge and best practices across generations, they cultivate reputational capital over long spans of time, and they draw and enforce boundaries between insiders and outsiders….(More)”