Using Crowdsourcing to Track the Next Viral Disease Outbreak


The TakeAway: “Last year’s Ebola outbreak in West Africa killed more than 11,000 people. The pandemic may be diminished, but public health officials think that another major outbreak of infectious disease is fast-approaching, and they’re busy preparing for it.

Boston public radio station WGBH recently partnered with The GroundTruth Project and NOVA Next on a series called “Next Outbreak.” As part of the series, they reported on an innovative global online monitoring system called HealthMap, which uses the power of the internet and crowdsourcing to detect and track emerging infectious diseases, and also more common ailments like the flu.

Researchers at Boston Children’s Hospital are the ones behind HealthMap (see below), and they use it to tap into tens of thousands of sources of online data, including social media, news reports, and blogs to curate information about outbreaks. Dr. John Brownstein, chief innovation officer at Boston Children’s Hospital and co-founder of HealthMap, says that smarter data collection can help to quickly detect and track emerging infectious diseases, fatal or not.

“Traditional public health is really slowed down by the communication process: People get sick, they’re seen by healthcare providers, they get laboratory confirmed, information flows up the channels to state and local health [agencies], national governments, and then to places like the WHO,” says Dr. Brownstein. “Each one of those stages can take days, weeks, or even months, and that’s the problem if you’re thinking about a virus that can spread around the world in a matter of days.”

The HealthMap team looks at a variety of communication channels to undo the existing hierarchy of health information.

“We make everyone a stakeholder when it comes to data about outbreaks, including consumers,” says Dr. Brownstein. “There are a suite of different tools that public health officials have at their disposal. What we’re trying to do is think about how to communicate and empower individuals to really understand what the risks are, what the true information is about a disease event, and what they can do to protect themselves and their families. It’s all about trying to demystify outbreaks.”

In addition to the map itself, the HealthMap team has a number of interactive tools that individuals can both use and contribute to. Dr. Brownstein hopes these resources will enable the public to care more about disease outbreaks that may be happening around them—it’s a way to put the “public” back in “public health,” he says.

“We have a app called Outbreaks Near Me that allows people to know about what disease outbreaks are happening in their neighborhood,” Dr. Brownstein says. “Flu Near You is a an app that people use to self report on symptoms; Vaccine Finder is a tool that allows people to know what vaccines are available to them and their community.”

In addition to developing their own app, the HealthMap has partnered with existing tech firms like Uber to spread the word about public health.

“We worked closely with Uber last year and actually put nurses in Uber cars and delivered vaccines to people,” Dr. Brownstein says. “The closest vaccine location might still be only a block away for people, but people are still hesitant to get it done.”…(More)”