Social, Mobile, and Emerging Media around the World


Book edited by Alexander V. Laskin: “…edited collection of cutting edge research on the practical applications of diverse types of emerging media technologies in a variety of industries and in many different regions of the world. In recent years, emergent social media have initiated a revolution comparable in impact to the industrial revolution or the invention of the Internet. Today, social media’s usage statistics are mind-boggling: almost two billion people are Facebook users, over one billion people communicate via What’sApp, over forty billion pictures are posted on Instagram, and over one million snaps are sent on Snapchat daily. This edited collection analyzes the influence of emerging media technologies on governments, global organizations, non-profits, corporations, museums, restaurants, first responders, sports, medicine, television, and free speech. It studies such new media phenomena as brandjacking, crowd-funding, crowd-mapping, augmented reality, mHealth, and transmedia, focusing specifically on new media platforms like Facebook and Facebook Live, Twitter, Sina Weibo, Yelp, and other mobile apps….(More)”.

What Democracy Needs Now


The RSA Chief Executive’s Lecture 2018 by Matthew Taylor: “In 1989 with the fall of the Berlin Wall still echoing, Francis Fukuyama prophesied the global triumph of liberal democracy and the end of history. Thirty years on it is not history in jeopardy but liberal democracy itself.

China – the rising global power – is thriving with a system which combines economic freedom with political autocracy. There is the growth of what Yascha Mounk calls illiberal democracies – countries with notionally free elections but without the liberal foundations of accountability, civil liberties and cultural openness. The issue with nations like Russia, Hungary and Turkey, and with those exhibiting a backlash against liberalism like America and Italy, is not just how they operate but the tendency for populism – when given the excuse or opportunity – to drift towards authoritarianism.

While the alternatives to the liberal democratic system grow more confident the citizens living in those systems become more restless. Politicians and political institutions in countries are viewed with dismay and contempt. We don’t like them, we don’t trust them, we don’t think they can solve the problems that most matter to us. The evidence, particularly from the US, is starting to suggest that disillusionment with politics is now becoming indifference towards democracy itself.

Will liberal democracy come back into fashion – is this a cycle or is it a trend? Behind the global patterns each country is different, but think of what is driving anger and disillusionment in our own.

Living standards flat-lining for longer than at any time since the industrial revolution. A decade of austerity leaving our public services threadbare and in a mode of continual crisis management. From social care to gangs, from cybercrime to mental health, how many of us think Government is facing up to the problems let alone developing solutions?

Inequality, having risen precipitously in the 1980s, remains stubbornly high, fuelling anger about elites and making not just the economic divide but all divisions worse.

Social media – where increasingly people get their information and engage in political discourse – has the seemingly in-built tendency to confirm prejudice and polarise opinion.

The great intertwined forces shaping the future – globalisation, unprecedented corporate power, technological change – continue to reinforce a sense in people, places and nations that they have no agency. Yet the hunger to take back control which started as tragedy is rapidly becoming a farce.

If this is the warm climate in which disillusionment has taken root and grown it shows few signs of cooling.

For all its many failings, I have always believed that over the long term liberal democracy would carry on making lives better for most people most of the time. As a progressive my guiding star is what Roberto Unger has called ‘the larger life for all’. But for the first time, I view the future with more fear than hope.

There are those who disparage pessimism. To them the backlash against liberalism, the signs of a declining faith in democracy, are passing responses to failure and misfortune. Populism will give the system the wake-up call it needs. In time a new generation of leaders will renew the system. Populism need neither be extreme nor beget authoritarianism – look at Macron.

This underestimates the dangers that face us. It is too reminiscent of those who believed, until the results came in, that the British people would not take the risk of Brexit or that the Americans would reject the madness of Trump. It underestimates too how the turn against liberal democracy in one country can beget it in another. Paradoxically, today nationalists seem more able to collaborate with each other than countries ostensibly committed to internationalism. Chaos spreads more quickly than order. Global treaties and institutions take years to agree, they can breakdown overnight.

Of course, liberal democracy has failed over and again to live up to its own promise. But the fact that things need to change doesn’t mean they can’t get a whole lot worse.

We are also in danger of underestimating the coherence and confidence of liberalism’s critics. Last month Hungarian Prime Minister Victor Orban made a powerful speech defending his brand of nationalist populism and boasting of his growing alliances across Europe. He appealed to the continent’s centre-right to recognise that it has more in common with conservative nationalism than the EU’s liberal establishment. There are aspects of Orban’s analysis which have an understandable appeal to the mainstream, but remember this is also a man who is unashamedly hostile to Islam, contemptuous of humanitarianism, and who is playing fast and loose with democratic safeguards in his own country.

We may disagree about how malign or dangerous are figures like Orban or Erdogan, or Trump or Salvini, but surely we can agree that those who want to defend the open, pluralistic, inclusive values of liberal democracy must try to make a better case for what we believe?

In part this involves defending the record of liberal societies in improving lives, creating opportunities and keeping the peace, at least between themselves. But it also means facing up to what is going wrong and what must change.

Complex problems are rarely addressed with a single solution. To ever again achieve the remarkable and unprecedented economic and social advances of the three decades after the Second World War, liberal democracy needs profound renewal. But change must start some place. This evening I want to argue that place should be the way we do democracy itself…(More) (Video)”.

Smart Cities: Digital Solutions for a More Livable Future


Report by the McKinsey Global Institute (MGI): “After a decade of experimentation, smart cities are entering a new phase. Although they are only one part of the full tool kit for making a city great, digital solutions are the most powerful and cost-effective additions to that tool kit in many years. This report analyzes dozens of current applications and finds that cities could use them to improve some quality-of-life indicators by 10–30 percent.It also finds that even the most cutting-edge smart cities on the planet are still at the beginning of their journey. ƒ

Smart cities add digital intelligence to existing urban systems, making it possible to do more with less. Connected applications put real-time, transparent information into the hands of users to help them make better choices. These tools can save lives, prevent crime, and reduce the disease burden. They can save time, reduce waste, and even help boost social connectedness. When cities function more efficiently, they also become more productive places to do business. ƒ

MGI assessed how dozens of current smart city applications could perform in three sample cities with varying legacy infrastructure systems and baseline starting points. We found that these tools could reduce fatalities by 8–10 percent, accelerate emergency response times by 20–35 percent, shave the average commute by 15–20 percent, lower the disease burden by 8–15 percent, and cut greenhouse gas emissions by 10–15 percent, among other positive outcomes. ƒ

Our snapshot of deployment in 50 cities around the world shows that wealthier urban areas are generally transforming faster, although many have low public awareness and usage of the applications they have implemented. Asian megacities, with their young populations of digital natives and big urban problems to solve, are achieving exceptionally high adoption. Measured against what is possible today, even the global leaders have more work to do in building out the technology base, rolling out the full range of possible applications, and boosting adoption and user satisfaction. Many cities have not yet implemented some of the applications that could have the biggest potential impact. Since technology never stands still, the bar will only get higher. ƒ

The public sector would be the natural owner of 70 percent of the applications we examined. But 60 percent of the initial investment required to implement the full range of applications could come from private actors. Furthermore, more than half of the initial investment made by the public sector could generate a positive return, whether in direct savings or opportunities to produce revenue. ƒ

The technologies analyzed in this report can help cities make moderate or significant progress toward 70 percent of the Sustainable Development Goals. Yet becoming a smart city is less effective as an economic development strategy for job creation. ƒ Smart cities may disrupt some industries even as they present substantial market opportunities. Customer needs will force a reevaluation of current products and services to meet higher expectations of quality, cost, and efficiency in everything from mobility to healthcare.

Smart city solutions will shift value across the landscape of cities and throughout value chains. Companies looking to enter smart city markets will need different skill sets, creative financing models, and a sharper focus on civic engagement.

Becoming a smart city is not a goal but a means to an end. The entire point is to respond more effectively and dynamically to the needs and desires of residents. Technology is simply a tool to optimize the infrastructure, resources, and spaces they share. Few cities want to lag behind, but it is critical not to get caught up in technology for its own sake. Smart cities need to focus on improving outcomes for residents and enlisting their active participation in shaping the places they call home….(More)”.

Migration Data using Social Media


European Commission JRC Technical Report: “Migration is a top political priority for the European Union (EU). Data on international migrant stocks and flows are essential for effective migration management. In this report, we estimated the number of expatriates in 17 EU countries based on the number of Facebook Network users who are classified by Facebook as “expats”. To this end, we proposed a method for correcting the over- or under-representativeness of Facebook Network users compared to countries’ actual population.

This method uses Facebook penetration rates by age group and gender in the country of previous residence and country of destination of a Facebook expat. The purpose of Facebook Network expat estimations is not to reproduce migration statistics, but rather to generate separate estimates of expatriates, since migration statistics and Facebook Network expats estimates do not measure the same quantities of interest.

Estimates of social media application users who are classified as expats can be a timely, low-cost, and almost globally available source of information for estimating stocks of international migrants. Our methodology allowed for the timely capture of the increase of Venezuelan migrants in Spain. However, there are important methodological and data integrity issues with using social media data sources for studying migration-related phenomena. For example, our methodology led us to significantly overestimate the number of expats from Philippines in Spain and in Italy and there is no evidence that this overestimation may be valid. While research on the use of big data sources for migration is in its infancy, and the diffusion of internet technologies in less developed countries is still limited, the use of big data sources can unveil useful insights on quantitative and qualitative characteristics of migration….(More)”.

Transparency, Society and Subjectivity


Book edited by Emmanuel Alloa and Dieter Thomä: “This book critically engages with the idea of transparency whose ubiquitous demand stands in stark contrast to its lack of conceptual clarity. The book carefully examines this notion in its own right, traces its emergence in Early Modernity and analyzes its omnipresence in contemporary rhetoric.

Today, transparency has become a catchword outplaying other Enlightenment values like empowerment, sincerity and the notion of a public sphere. In a suspicious manner, transparency is entangled in the discourses on power, surveillance, and self-exposure.

Bringing together prominent scholars from the emerging field of Critical Transparency Studies, the book offers a map of the various sites at which transparency has become virulent and connects the dots between past and present. By studying its appearances in today’s hyper-mediated economies of information and by linking it back to its historical roots, the book analyzes transparency and its discontents, and scrutinizes the reasons why it has become the imperative of a supposedly post-ideological age…(More)”.

Reduced‐Boundary Governance: The Advantages of Working Together


Introduction by Jeremy L. Hall and R. Paul Battaglio of Special Issue of the Public Administration Review: “Collaboration, cooperation, and coproduction are all approaches that reflect the realization that creative solutions look beyond traditional, organizational, and structural boundaries to overcome various capacity deficiencies while working toward shared goals….One of the factors complicating measurement and analysis in multistakeholder approaches to solving problems and delivering services is the inherently intergovernmental and intersectoral nature of the work. Performance now depends on accumulated capacity across organizations, including a special form of capacity—the ability to work together collaboratively. Such activity within a government has been referred to as “whole of government” approaches or “joined up government” (Christensen and Lægreid 2007). We have terms for work across levels of government (intergovernmental relations) and between government and the public and private sectors (intersectoral relations), but on the whole, the creative, collaborative, and interactive activities in which governments are involved today transcend even these neat categories and classifications. We might call this phenomenon reduced‐boundary governance. Moving between levels of government or between sectors often changes the variables that are available for analysis, or at least introduces validity issues associated with differences in measurement and estimation (see Brandsen and Honingh 2016; Nabatchi, Sancino, and Sicilia 2017). Sometimes data are not available at all. And, of course, collaboration or pooling of resources typically occurs in an ad hoc or one‐off basis that is limited to a single problem, a single program, or a single defined period of time, further complicating study and knowledge accumulation.

Increasingly, public service is accomplished together rather than alone. Boundaries between organizations are becoming blurred in new approaches to solving public problems (Christensen and Lægreid 2007). PAR is committed to better understanding the circumstances under which collaboration, cooperation, and coproduction occurs. What are the necessary antecedents? What are the deterrents? We are interested in the challenges that organizations face as they pursue collaborative action that transcends boundaries. And, of course, we are interested in the efficiency and performance gains that are achieved as a result of those efforts, as well as in their long‐term sustainability.

In this issue, we feature a series of articles that highlight research that focuses on working together, through collaboration, coproduction, or cooperation. The issue begins with a look at right‐sizing the use of volunteerism in public and nonprofit organizations given their limitations and possibilities (Nesbit, Christensen, and Brudney 2018). Uzochukwu and Thomas (2018) then explore coproduction using a case study of Atlanta to better understand who uses it and why. Klok et al. (2018) presents a fascinating look at intermunicipal cooperation through polycentric regional governance in the Netherlands, with an eye toward the costs and effectiveness of those arrangements. McGuire, Hoang, and Prakash (2018) look at the effectiveness of voluntary environmental programs in pollution reduction. Using different policy tools as lenses for analysis, Jung, Malatesta, and LaLonde (2018) ask whether work release programs are improved by working together or working alone. Finally, Yi et al. (2018) explore the role of regional governance and institutional collective action in promoting environmental sustainability. Each of these pieces explores unique dimensions of working together, or governing beyond traditional boundaries….(More)”.

The Palgrave Handbook of Bottom-Up Urbanism


Book edited by Mahyar Arefi and Conrad Kickert: “Who shapes our cities? In an age of increasing urban pluralism, globalization and immigration, decreasing public budgets, and an ongoing crisis of authority among designers and planners, the urban environment is shaped by a number of non-traditional stakeholders.

The book surveys the kaleidoscope of views on the agency of urbanism, providing an overview of the various scholarly debates and territories that pertain to bottom-up efforts such as everyday urbanism, DIY urbanism, guerilla urbanism, tactical urbanism, and lean urbanism. Uniquely, this books seeks connections between the various movements by curating a range of views on the past, present, and future of bottom-up urbanism. The contributors also connect the recent trend of bottom-up efforts in the West with urban informality in the Global South, drawing parallels and finding contrast between social and institutional structures across the globe. The book appeals to urbanists in the widest sense of the word: those who shape, study, and improve our urban spaces….(More)”.

Games, Powers and Democracies


Book by Gianluca Sgueo; “The book aims at discussing the promises and the challenges behind the use of gamification in public governance, both at the national and supranational levels.

In the first part it will review the landscape of gamification, take a brief look at its history, provide definitions and examples of its application within the private and public sectors (at the national level), and introduce the readers to a number of problems linked with the use of gamification (with no aim at being comprehensive).

The second part of the proposed book will shift the focus from the descriptive to the problematic analysis of gamification in governance.Building on previous parts, the third section of the proposed book will venture beyond the empirical analysis and will address the impact of gamification strategies on participatory democracy in the national and supranational legal spaces.

Here an extract from the book: Foreword and part of Chapter 1….(More)”.

Motivating Bureaucrats through Social Recognition


Evidence from Simultaneous Field Experiments by Varun Gauri,Julian C. Jamison, Nina Mazar, Owen Ozier, Shomikho Raha and Karima Saleh: “Bureaucratic performance is a crucial determinant of economic growth. Little is known about how to improve it in resource-constrained settings.

This study describes a field trial of a social recognition intervention to improve record keeping in clinics in two Nigerian states, replicating the intervention—implemented by a single organization—on bureaucrats performing identical tasks in both states.

Social recognition improved performance in one state but had no effect in the other, highlighting both the potential and the limitations of behavioral interventions. Differences in observables did not explain cross-state differences in impacts, however, illustrating the limitations of observable-based approaches to external validity….(More)”.

Think Strategically About Prize Hosting


Charlie Brown & Robert Q. Benedict at Stanford Social Innovation Review: ” For many in the social sector, hosting a prize has become practically compulsory. But prizes have also proved divisive, sparking debates about their intended use, the value they provide, and the costs they incur. With so many conflicting perspectives, are there any guidelines to help decide whether a prize is worth pursuing?

We have spent more than a decade working with foundations, corporations, government agencies, and NGOs to design and host prizes; we’ve also observed dozens more competitions hosted by others and made our fair share of missteps along the way. The motivations behind prizes vary but generally cluster into one of two groups: awareness, an aim to raise the profile of an organization or issue area to generate momentum; and disruption, which incentivizes innovation, surfaces new solutions, or fundamentally changes an entrenched system.

Some organizations already have a solution in mind and use a prize to find the best partners for implementing it—more like an open request for proposals (open RFP) than an innovation search. We would categorize this sort of effort under the awareness rubric. Another large share of prizes, also overtly about awareness, are essentially marketing efforts, and lay the groundwork for future brand positioning and programmatic grants and activities. By contrast, disruption prizes seek the attention of highly focused experts to address a long-standing, difficult problem by drawing innovative solutions from the fringes of the field.

These motivations are legitimate and meaningful. But nearly all prizes use the language of innovation and disruption in their communications, to spark excitement and lend weight to the challenge being posed. This tendency can create potential problems by treating disparate goals—awareness versus disruption or even innovation—as equivalent and can lead organizations to use a counterproductive strategy for their needs. An awareness campaign that is marketed as an innovation prize, for example, risks alienating participants, who often invest enormous effort with the expectation of seeing their ideas, or those of a worthy competitor, implemented in a significant way.

Matching a host’s goal with the right kind of prize strategy is perhaps the most important, most ignored task that prize hosts face. A mismatch of intention and strategy can result in not only lackluster results but, more important, damaged trust with entrants and weakened credibility for the host….(More)”.