CaseCommons


About: “The vision of Case Commons is to support the transformation of public human services through innovative technology. In the 21st century, web-native, real time technology and analytics all have the potential to radically change how public human services agencies meet the needs of the country’s most vulnerable children and families.
To fulfill this vision, we have designed and built revolutionary software for child welfare. Called Casebook, our tool has been collaboratively developed with agencies and practitioners, uses intuitive design to meet the needs of human services caseworkers and administrators, and is centered on the person and their family rather than isolated “cases.” Casebook helps support child welfare workers and policy makers in their effort to make decisions based on data, rather than on anecdote.
The mission of our organization is to:
• Change Lives: above all, Case Commons seeks to better serve, and to improve outcomes and life opportunities for vulnerable children and their families;
• Help the Helpers: Case Commons believes that new technology can and must support – not hinder – the frontline workers who serve our nation’s most vulnerable children and families; and
• Measure Results: Case Commons uses the latest technology to improve the quality and timeliness of data and analytics so that everyone can make better decisions. Supervisors can better support their workers, policymakers can understand what works, and everyone can use greater knowledge to transform service delivery and improve lives.

Casebook is a powerful example of technology innovation at work, and Case Commons is helping to lead a growing movement to revolutionize how government puts technology to work for Americans.
Read our paper on Casebook and the future of government innovation.

Google’s Waze announces government data exchange program with 10 initial partners


Josh Ong at TheNextWeb blog: “Waze today announced “Connected Citizens,” a new government partnership program that will see both parties exchange data in order to improve traffic conditions.

For the program, Waze will provide real-time anonymized crowdsourced traffic data to government departments in exchange for information on public projects like construction, road sensors, and pre-planned road closures.

The first 10 partners include:

  • Rio de Janeiro, Brazil
  • Barcelona, Spain and the Government of Catalonia
  • Jakarta, Indonesia
  • Tel Aviv, Israel
  • San Jose, Costa Rica
  • Boston, USA
  • State of Florida, USA
  • State of Utah, USA
  • Los Angeles County
  • The New York Police Department (NYPD)

Waze has also signed on five other government partners and has received applications from more than 80 municipal groups. The company ran an initial pilot program in Rio de Janeiro where it partnered with the city’s traffic control center to supplement the department’s sensor data with reports from Waze users.

At an event celebrating the launch, Di-Ann Eisnor, head of Growth at Waze noted that the data exchange will only include public alerts, such as accidents and closures.

We don’t share anything beyond that, such as where individuals are located and who they are,” she said.

Eisnor also made it clear that Waze isn’t selling the data. GPS maker TomTom came under fire several years ago after customers learned that the company had sold their data to police departments to help find the best places to put speed traps.

“We keep [the data] clean by making sure we don’t have a business model around it,” Eisnor added.

Waze will requires that new Connected Citizens partners “prove their dedication to citizen engagement and commit to use Waze data to improve city efficiency.”…”

Crowdsourcing and collaborative translation: mass phenomena or silent threat to translation studies?


Article by Alberto Fernandez Costales: ” This article explores the emerging phenomenon of amateur translation and tries to shed some light on the implications this process may have both for Translation Studies as an academic discipline and for the translation industry itself. The paper comments on the main activities included within the concept of fan translation and approaches the terminological issues concerning the categorization of “non-professional translation”. In addition, the article focuses on the existing differences between collaborative translation and crowdsourcing, and posits new hypotheses regarding the development of these initiatives and the possible erosion of the boundaries which separate them. The question of who-does-what in the industry of translation is a major issue to be addressed in order to gain a clear view of the global state of translation today.”

Real-time information about public transport's position using crowdsourcing


Paper by Nikos Souliotis et al, published at PCI ’14 Proceedings of the 18th Panhellenic Conference on Informatics: “Nowadays there is a multitude of mobile and tablet applications being developed in order to facilitate or disrupt every day tasks. Many of these are location based. A technique to serve in providing information and content is crowdsourcing. This technique is based on the public contributing information or resources giving them the opportunity to become both service providers and recipients at the same time.
Taking into account the above and after observing passengers using the public transport system, we came to the conclusion that it would be useful to be able to determine which transport medium (i.e which bus line out of a number running concurrently) is nearer at any given moment. This information allows for better decision making and choice of transportation.
For this we propose the development of an application to show the position of a selected transport vehicle. The position will be calculated based on geo-tracking provided by passengers boarded on a vehicle. This will allow for real time information to the application users in order to be able to determine their optimal route.”

Open Data as Universal Service. New perspectives in the Information Profession


Paper by L. Fernando Ramos Simón et al in Procedia – Social and Behavioral Sciences: “The Internet provides a global information flow, which improves living conditions in poor countries as well as in rich countries. Owing to its abundance and quality, public information (meteorological, geographic, transport information. and also the content managed in libraries, archives and museums) is an incentive for change, becoming invaluable and accessible to all citizens. However, it is clear that Open Data plays a significant role and provides a business service in the digital economy. Nevertheless, it is unknown how this amount of public data may be introduced as universal service to make it available to all citizens in matters of education, health, culture . In fact, a function or role which has traditionally been assumed by libraries. In addition, information professionals will have to acquire new skills that enable them to assume a new role in the information management: data management (Open Data) and content management (Open Content). Thus, this study analyzes new roles, which will be assumed by new information professionals such as metadata, interoperability, access licenses, information search and retrieval tools and applications for data queries…”

The Power of Data Analytics to Transform Government


Hugo Moreno at Forbes: It’s mind boggling to consider the amount of information governments collect on their citizens. We often just expect them to manage and analyze it in a way that will benefit the general public and facilitate government transparency. However, it can be difficult to organize, manage and extract insights from these large, diverse data sets. According to “Analytics Paves the Way for Better Government,” a Forbes Insights case study sponsored by SAP, government leaders have called for investment in Big Data analytics capabilities to modernize government services and aid their economies. State and federal governments have begun to recognize the benefits of applying analytics. In fact, McKinsey & Co. estimates that by digitizing information, disseminating public data sets and applying analytics to improve decision making, governments around the world can act as catalysts for more than $3 trillion in economic value.
Governor Mike Pence of Indiana understands the importance of data and is keeping it at the center of his long-term vision for improving the management and effectiveness of government programs and making Indiana a leader in data-driven decision making. A year after taking office, he ordered state agencies to collaborate and share data to improve services. Data sharing is not a common practice in states, but the governor recognized that sharing data will lead to a successful enterprise.
Insights from analytics will help Indiana pursue six public policy goals: Increase private sector employment; attract new investment to the state; improve the quality of the state’s workforce; improve the health, safety and well-being of families; increase high school graduation rates; and improve the math and reading skills of elementary students….”

We Want Privacy, but Can’t Stop Sharing


Kate Murphy in the New York Times: “Well, that’s essentially the state of affairs on the Internet. There is no privacy. If those creepy targeted ads on Google hadn’t tipped you off, then surely Edward J. Snowden’s revelations, or, more recently, Jennifer Lawrence’s nude selfies, made your vulnerability to cybersnooping abundantly clear.

You need only read George Orwell’s “1984” or watch the film “Minority Report” to understand how surveillance is incompatible with a free society. And increasingly, people are coming to understand how their online data might be used against them. You might not get a job, a loan or a date because of an indiscreet tweet or if your address on Google Street View shows your brother-in-law’s clunker in the driveway. But less obvious is the psychic toll of the current data free-for-all.

“With all the focus on the legal aspects of privacy and the impact on global trade there’s been little discussion of why you want privacy and why it’s intrinsically important to you as an individual,” said Adam Joinson, professor of behavior change at the University of the West of England in Bristol, who coined the term “digital crowding” to describe excessive social contact and loss of personal space online.

Perhaps that’s because there is no agreement over what constitutes private information. It varies among cultures, genders and individuals. Moreover, it’s hard to argue for the value of privacy when people eagerly share so much achingly personal information on social media.

But the history of privacy (loosely defined as freedom from being observed) is one of status. Those who are institutionalized for criminal behavior or ill health, children and the impoverished have less privacy than those who are upstanding, healthy, mature and wealthy. Think of crowded tenements versus mansions behind high hedges.

“The implication is that if you don’t have it, you haven’t earned the right or aren’t capable or trustworthy,” said Christena Nippert-Eng, professor of sociology at the Illinois Institute of Technology in Chicago and author of “Islands of Privacy.”

So it’s not surprising that privacy research in both online and offline environments has shown that just the perception, let alone the reality, of being watched results in feelings of low self-esteem, depression and anxiety. Whether observed by a supervisor at work or Facebook friends, people are inclined to conform and demonstrate less individuality and creativity. Their performance of tasks suffers and they have elevated pulse rates and levels of stress hormones.

An analogy in the psychological literature is that privacy is like sleep….”

Dubai detectives to get Google Glass to fight crime


Reuters: “Dubai police plan to issue detectives with Google Glass hands-free eyewear to help them fight crime using facial recognition technology, a police spokesman in the wealthy Gulf Arab emirate said.
The wearable device consists of a tiny computer screen mounted in the corner of an eyeglass frame and is capable of taking photos, recording video and playing sound.The spokesman confirmed a report in Dubai’s 7 Days newspaper that software developed by Dubai police would enable a connection between the wearer and a database of wanted people. Once the device “recognized” a suspect based on a face print, it would alert the officer wearing the gadget.
The gadget would be used in a first phase to combat traffic violations and track vehicles suspected of involvement in motoring offences. A second phase would see the technology rolled out to detectives, the spokesman said.
The U.S. Internet company said in a blogpost in May that anyone in the United States could buy the gadget for $1,500.
Dubai’s decision appears in line with the authorities’ determination to spare no expense in equipping the police…”

Why the Open Definition Matters for Open Data: Quality, Compatibility and Simplicity


Rufus Pollock at Open Knowledge: “The Open Definition performs an essential function as a “standard”, ensuring that when you say “open data” and I say “open data” we both mean the same thing. This standardization, in turn, ensures the quality, compatibility and simplicity essential to realizing one of the main practical benefits of “openness”: the greatly increased ability to combine different datasets together to drive innovation, insight and change. …
However, these benefits are at significant risk both from quality-dilution and “open-washing”” (non-open data being passed off as open) as well as from fragmentation of the ecosystem as the proliferation of open licenses each with their own slightly different terms and conditions leads to incompatibility. The Open Definition helps eliminates these risks and ensure we realize the full benefits of open. It acts as the “gold standard” for open content and data guaranteeing quality and preventing incompatibility. This post explores in more detail why it’s important to have the Open Definition and the clear standard it provides for what “open” means in open data and open content…”

YouTube for Government


Brandon Feldman at Google Politics & Elections Blog: From live streams of the State of the Union and legislative hearings, to explainer videos on important issues and Hangouts with constituents, YouTube has become an important platform where citizens engage with their governments and elected officials.
In order to help government officials get a better idea of what YouTube can do, we are launching youtube.com/government101, a one-stop shop where government officials can learn how to get the most out of YouTube as a communication tool.

The site offers a broad range of YouTube advice, from the basics of creating a channel to in-depth guidance on features like live streaming, annotations, playlists and more. We’ve also featured case studies from government offices around the world that are using YouTube in innovative ways.
If you’re a government official, whether you are looking for an answer to a quick question or need a full training on YouTube best practices, we hope this resource will help you engage in a rich dialogue with your constituents and increase transparency within your community….”