The California Report Card


The California Report Card (CRC) is an online platform developed by the CITRIS Data and Democracy Initiative at UC Berkeley and Lt. Governor Gavin Newsom that explores how smartphones and networks can enhance communication between the public and government leaders. The California Report Card allows visitors to grade issues facing California and to suggest issues for future report cards.

The CRC is a mobile-optimized web application that allows participants to advise the state government on timely policy issues.  We are exploring how technology can streamline and structure input from the public to elected officials, to provide them with timely feedback on the changing opinions and priorities of their constituents.

Version 1.0 of the CRC was launched in California on 28 January 2014. Since then, over 7000 people from almost every county have assigned over 20,000 grades to the State of California and suggested issues for the next report card.
Lt. Governor Gavin Newsom: “The California Report Card is a new way for me to keep an ear to the ground.  This new app/website makes it easy for Californians to assign grades and suggest pressing issues that merit our attention.  In the first few weeks, participants conveyed that they approve of our rollout of Obamacare but are very concerned about the future of California schools and universities.  I’m also gaining insights on issues ranging from speed limits to fracking to disaster preparedness.”
“This platform allows us to have our voices heard. The ability to review and grade what others suggest is important. It enables us and elected officials to hear directly how Californians feel.” – Matt Harris, Truck Driver, Ione, CA
“This is the first system that lets us directly express our feelings to government leaders.  I also really enjoy reading and grading the suggestions from other participants.”  – Patricia Ellis Pasko, Senior Care Giver, Apple Valley, CA
“Everyone knows that report cards can motivate learning by providing quantitative feedback on strengths and weaknesses.  Similarly, the California Report Card has potential to motivate Californians and their leaders to learn from each other about timely issues.  As researchers, the patterns of participation and how they vary over time and across geography will help us learn how to design future platforms.” – Prof. Ken Goldberg, UC Berkeley.
It takes only two minutes and works on all screens (best on mobile phones held vertically), just click “Participate“.
Anyone can participate by taking a few minutes to assign grades to the State of California on issues such as: Healthcare, Education, Marriage Equality, Immigrant Rights, and Marijuana Decriminalization. Participants are also invited to enter an online “cafe” to propose issues that they’d like to see included in the next report card (version 2.0 will come out later this Spring).
Lt. Gov. Gavin Newsom and UC Berkeley Professor Ken Goldberg reviewed the data and lessons learned from version 1.0 in a public forum at UC Berkeley on 20 March 2014 that included participants who actively contributed to identifying the most important issues for version 2.0. The event can be viewed at http://bit.ly/1kv6523.
We offer community outreach programs/workshops to train local leaders on how to use the CRC and how to reach and engage under-represented groups (low-income, rural, persons with disabilities, etc.). If you are interested in participating in or hosting a workshop, please contact Brandie Nonnecke at [email protected]

Minecraft: All of Denmark virtually recreated


BBC: “The whole of Denmark has been recreated, to scale, within the virtual world of Minecraft. The whole country has been faithfully reproduced in the hugely popular title’s building-block style by the Danish government. Danish residents are urged to “freely move around in Denmark” and “find your own residential area, to build and tear down”.
Around 50 million copies of Minecraft have been sold worldwide.Known as a “sandbox” game, the title allows players to exist in a virtual world, using building blocks to create everything from basic structures to entire worlds. Minecraft was launched in 2011 by independent Swedish developer Markus “Notch” Persson.
The Danish government said the maps were created to be used as an educational tool – suggesting “virtual field trips” to hard-to-reach parts of the country.
Flat roofs
There are no specific goals to achieve other than continued survival. Recreating real-world locations is of particular interest for many players. Last year an intern working with the UK’s Ordnance Survey team built geographically accurate landscapes covering 86,000 sq miles (224,000 sq km) of Britain.The Danish project is more ambitious however, with buildings and towns reproduced in more detail. The only difference, the team behind it said, was that all roofs were flat.
It has also banned the use of one of the game’s typical tools – dynamite. The full map download of Denmark will be available until 23 October.”

LEG/EX – Legislative Explorer


LEG/EX: Legislative Explorer:Data Driven Discovery: “A one of a kind interactive visualization that allows anyone to explore actual patterns of lawmaking in Congress.

Get the ‘big picture’

Compare the bills and resolutions introduced by Senators and Representatives and follow their progress from the beginning to the end of a two year Congress.

Dive deeper

Filter by topic, type of legislation, chamber, party, member, or even search for a specific bill.

Want to learn more about the legislative process?

The Legislative Process from the Library of Congress
Who’s your Representative or Senator?
LegSim — a student run simulation for government courses”

Feds see innovation decline within government


Federal Times: “Support for innovation is declining across the government, according to a report by the Partnership for Public Service released April 23.
Federal employee answers to three innovation-related questions on the annual Federal Employee Viewpoint Survey dropped from 61.5 out of 100 in 2012 to 59.4 out of 100, according to the report, produced in partnership with Deloitte.

This chart, extracted from the Partnership for Public Service report, shows the slow but steady decline of innovation measures.

This chart, extracted from the Partnership for Public Service report, shows the slow but steady decline of innovation measures. (Partnership for Public Service)

While 90 percent of employees surveyed report they are always looking for better ways to do their jobs only 54.7 percent feel encouraged to do so and only 33.4 percent believe their agency rewards creativity and innovation.
“The bottom line is that federal workers are motivated to improve the way they do their work, but they do not feel supported by their organizations,” the report said.
Dave Dye, a director of human capital at Deloitte, LLP, said the report is a message to agency leaders to pay attention and have discussions on innovation and make concerted efforts to enhance innovation in their areas.
“It’s not that leaders have to be innovative in their own right it means they need to set up environments for people to feel that innovation Is encouraged, rewarded and respected,” Dye said.
Most agencies saw a decline in their “innovation score” according to the report, including:
■ The Army saw one of the largest drops in its innovation score – from 64.2 out of 100 I 2012 to 60.1 out of 100 in 2013.
■ NASA – which had the highest score at 76.0 out of 100 in 2013 – also dropped from 76.5 in 2012.
■ The Financial Crimes Enforcement Network at the Treasury Department saw one of the largest drops among component agencies, from 63.8 out of 100 in 2012 to 52.0 in 2013.
Some agencies that have shown improvement are the National Science Foundation and the Peace Corps. Some NASA facilities also saw improvement, including the John C. Stennis Space Center in Mississippi and the George C. Marshall Space Flight Center in Alabama.
The ongoing effects of sequestration, budget cuts and threat of furloughs may also have had a dampening effect on federal employees, Dye said.
“When people feel safer or more sure about whats going on they are going to better focus on the mission,” he said.
Agency managers should also work to improve their work environments to build trust and confidence in their workforce by showing concerns about people’s careers and supporting development opportunities while recognizing good work, according to Dye.
The report recommends that agencies recognize employees at team meetings or with more formal awards to highlight innovation and creativity and reward success. Managers should make sure to share specific goals, provide a forum for open discussion and work to build trust among the workforce that is needed to help spur innovation.”

Testing Theories of American Politics: Elites, Interest Groups, and Average Citizens


Paper by Martin Gilens and Benjamin I. Page :”Who governs? Who really rules? To what extent is the broad body of U.S. citizens sovereign, semi-sovereign, or largely powerless? These questions have animated much important work in the study of American politics.
While this body of research is rich and variegated, it can loosely be divided into four families of theories: Majoritarian Electoral Democracy, Economic Elite Domination, and two types of interest group pluralism –Majoritarian Pluralism, in which the interests of all citizens are more or less equally represented, and Biased Pluralism, in which corporations, business associations, and professional groups predominate) Each of these perspectives makes different predictions about the independent influence upon U.S. policy making of four sets of actors: the Average Citizen or “median voter,” Economic Elites, and Mass-based or Business-oriented Interest Groups or industries.
Each of these theoretical traditions has given rise to a large body of literature. Each is supported by a great deal of empirical evidence – some of it quantitative, some historical, some observational – concerning the importance of various sets of actors (or, all too often, a single set of actors) in U.S. policy making. This literature has made important contributions to our understanding of how American politics works and has helped illuminate how democratic or undemocratic (in various senses) our policy making process actually is. Until very recently, however, it has been impossible to test the diffe ring predictions of these theories against each other within a single statistical model that permits one to analyze
the independent effects of each set of actors upon policy outcomes.
Here – in a tentative and preliminary way – we offer such test, bringing a unique data set to bear on the problem. Our measures are far from
perfect, but we hope that this first step will help inspire further research into what we see as some of the most fundamental questions about American politics…”

Five Reasons for Choice-Preserving Approaches


Cass Sunstein at Nudges vs Shoves: “Psychologists and behavioral economists have identified many sources of human errors, including self-control problems, “present bias,” unrealistic optimism, and limited attention.  Building on these underlying findings, a great deal of work has explored the possibility of enlisting libertarian paternalism, or nudges, to make people’s lives go better.  Nudges preserve freedom of choice and thus allow people to go their own way.  But in light of behavioral findings, there has also been increasing interest in asking whether mandates and bans have a fresh justification.1  The motivation for that question is clear: If we know that people’s choices lead them in the wrong direction, why should we insist on, or adopt a precommitment to, approaches that preserve freedom of choice?  Some skeptics, notably Professors Ryan Bubb and Richard Pildes, object that behavioral economists have “trimmed their sails” by adopting an unjustified presumption in favor of choice-preserving approaches.2

It should be agreed that if a mandate would increase social welfare, suitably defined, there is a strong argument on its behalf.  No one believes that nudges are a sufficient approach to violent crime.  In the face of a standard market failure, coercion has a standard justification; consider the problem of air pollution.  We know that there are “behavioral market failures” as well.  If people suffer from unrealistic optimism, limited attention, or a problem of self-control, and if the result is a serious welfare loss, there is an argument for some kind of public response.  We could certainly imagine cases in which the best approach is a mandate or a ban, because that response is preferable, from the standpoint of social welfare, to any alternative, including nudges.
Nonetheless, there are many reasons to think that if improving social welfare is the goal, nudges have significant advantages and are often the best approach.  They may well have high benefits without high costs, and in any case their net benefits may be higher than those of alternative approaches.  Five points are especially important.
First, choice-preserving approaches make sense in the face of heterogeneity.  By allowing people to go their own way, they reduce the high costs potentially associated with one-size-fits-all solutions, which mandates often impose.  Second, those who favor nudges are alert to the important fact that public officials have limited information and may themselves err.  If nudges are based on mistakes, the damage is likely to be less severe than in the case of mandates, because nudges can be ignored or dismissed.  Third, nudges respond to the fact that public officials may be improperly affected by the influence of well-organized private groups (the public choice problem).  If so, the fact that people can go their own way provides an important safeguard, at least when compared with mandates.  Fourth, nudges have the advantage of avoiding the welfare loss that people experience when they are deprived of the ability to choose.  In some cases, that loss might be severe.  Fifth, nudges recognize that freedom of choice can be seen, and often is seen, as an intrinsic good, which government should respect if it is to treat people with dignity….”

Digital Humanitarians


New book by Patrick Meier on how big data is changing humanitarian response: “The overflow of information generated during disasters can be as paralyzing to humanitarian response as the lack of information. This flash flood of information when amplified by social media and satellite imagery is increasingly referred to as Big Data—or Big Crisis Data. Making sense of Big Crisis Data during disasters is proving an impossible challenge for traditional humanitarian organizations, which explains why they’re increasingly turning to Digital Humanitarians.
Who exactly are these Digital Humanitarians? They’re you, me, all of us. Digital Humanitarians are volunteers and professionals from the world over and from all walks of life. What do they share in common? The desire to make a difference, and they do that by rapidly mobilizing online in collaboration with international humanitarian organizations. They make sense of vast volumes of social media and satellite imagery in virtually real-time to support relief efforts worldwide. How? They craft and leverage ingenious crowdsourcing solutions with trail-blazing insights from artificial intelligence.
In sum, this book charts the sudden and spectacular rise of Digital Humanitarians by sharing their remarkable, real-life stories, highlighting how their humanity coupled with innovative solutions to Big Data is changing humanitarian response forever. Digital Humanitarians will make you think differently about what it means to be humanitarian and will invite you to join the journey online.
Clicker here to be notified when the book becomes available. For speaking requests, please email [email protected].”

New York Police Twitter Strategy Has Unforeseen Consequences


J. David Goodman in The New York Times: “The New York Police Department has long seen its crime-fighting strategies emulated across the country and around the world.

So when a departmental Twitter campaign, meant to elicit smiling snapshots, instead attracted tens of thousands of less flattering images of officers, it did not take long for the hashtag #myNYPD to spread far beyond the five boroughs.

By Wednesday, the public relations situation in New York City had sparked imitators from Los Angeles (#myLAPD) to Mexico (#MiPolicíaMexicana) and over the ocean to Greece (#myELAS), Germany (#DankePolizei) and France (#maPolice).

The images, including circles of police officers, in riot gear poised to strike a man on a bench, or hosing down protesters, closely resembled those posted on Tuesday by critics of the Police Department in New York, in which many of the most infamous moments in recent police history had been dredged up by Twitter users….”

Open Dialogue on Improving How to Do Business with the Federal Government


CIO Council: “We are looking for ideas on how to streamline and make other improvements in the way businesses of all sizes work for and with the U.S. Federal government.
(Deadline for participation – May 5, 2014.)

The purpose of the dialogue is to discuss improvements to the Federal contracting process. Through this platform, we will gather ideas and proposed improvements that can be accomplished through executive (regulatory, administrative, or management) action, as well as potential legislative proposals (new laws). The open dialogue is focused around three topics (campaigns). Each campaign is a unique aspect of the Federal contracting process for which we welcome your insight, ideas, and feedback.
Please remember to check back frequently to comment on or share thoughts on emerging ideas and identify those you believe to be most impactful.

  • Currently, the Federal Government requires businesses to fill out a lot of complicated paperwork to do business with us. We know we can do better. We want to know what you are seeing – where can we reengineer paperwork and systems, eliminate duplicative reporting, reduce the frequency of reporting, and/or change outdated requirements?

  • We know entities doing business in the private sector have best practices and we’re anxious to learn about and replicate in the Federal Government wherever possible. We want to hear about innovative approaches to contracting that align with your business practices.

  • We know many businesses lack the resources and expertise to participate in the Federal marketplace. We welcome feedback – especially by entities that are not participating in Federal contracting – to understand what steps we can take to make your participation possible.”

UK Department of Health: Citizen Space


at the UK Department of Health: “We recently ran a survey of our internal DH Citizen Space users. Citizen Space is the digital tool that DH and a number of other local and central Government Departments use to run their consultations.
Overall, our survey results were positive with staff reporting they had found the tool relatively easy to use and access. The survey did flag some internal issues eg. visibility of the tool in the Department, minor technical issues etc, which we’re planning to address through better promotion of Citizen Space and training, but on the whole our internal user experience seemed to be good.
However, there was one area where internal users did seem to be experiencing problems, and ironically it wasn’t with the tool itself. Many of our survey respondents seemed to be struggling with the analysis of their consultation responses, with some teams even questioning the usefulness of the data they were amassing from their digital consultations.
Some common mistakes
To help us get to the bottom of what was going on, we contacted some of our respondents and met with some consultation teams to talk about how they design, run and analyse the responses from their digital consultations. We found some common mistakes:

  • Not thinking ‘digital first’ – not designing consultations with a digital audience and digital responses in mind. Eg. writing consultations for print and then trying to shoehorn them into a digital tool
  • Not identifying what ‘real’ success means for a consultation before launching it or not putting in place the metrics needed to measure for success. Eg. not setting benchmarks, not measuring qualitative data or not identifying key target audiences and how to reach them.
  • Not thinking about the type and/or amount of data that will be returned and planning resources and tools accordingly. Eg. asking lots of free-text questions and then drowning in responses

As a team, we are trying to address many of these issues by improving the way the Department approaches and designs its digital consultations. The next iteration of our Digital policymaking toolkit, which will combine a new set of Policy Standards with our digital tools, techniques and advice for policymakers, should help. Alongside other work our team is doing to build up digital capability in the department and to produce analytical tools for data mining and sentiment analysis that will help teams with free-text analysis.
…how to use or build a consultation in Citizen Space, you can find one of those in the Citizen Space User Guide and further guides and user forums on the Citizen Space Knowledge Base website.