President Obama Signs Executive Order Making Presidential Innovation Fellows Program Permanent


White House Press Release: “My hope is this continues to encourage a culture of public service among our innovators, and tech entrepreneurs, so that we can keep building a government that’s as modern, as innovative, and as engaging as our incredible tech sector is.  To all the Fellows who’ve served so far – thank you.  I encourage all Americans with bold ideas to apply.  And I can’t wait to see what those future classes will accomplish on behalf of the American people.” –- President Barack Obama

Today, President Obama signed an executive order that makes the Presidential Innovation Fellows Program a permanent part of the Federal government going forward. The program brings executives, entrepreneurs, technologists, and other innovators into government, and teams them up with Federal employees to improve programs that serve more than 150 million Americans.

The Presidential Innovation Fellows Program is built on four key principles:

  • Recruit the best our nation has to offer: Fellows include entrepreneurs, startup founders, and innovators with experience at large technology companies and startups, each of whom leverage their proven skills and technical expertise to create huge value for the public.
  • Partner with innovators inside government: Working as teams, the Presidential Innovation Fellows and their partners across the government create products and services that are responsive, user-friendly, and help to improve the way the Federal government interacts with the American people.
  • Deploy proven private sector strategies: Fellows leverage best practices from the private sector to deliver better, more effective programs and policies across the Federal government.
  • Focus on some of the Nation’s biggest and most pressing challenges: Projects focus on topics such as improving access to education, fueling job creation and the economy, and expanding the public’s ability to access their personal health data.

Additional Details on Today’s Announcements

The Executive Order formally establishes the Presidential Innovation Fellows Program within the General Services Administration (GSA), where it will continue to serve departments and agencies throughout the Executive Branch. The Presidential Innovation Fellow Program will be administered by a Director and guided by a newly-established Advisory Board. The Director will outline steps for the selection, hiring, and deployment of Fellows within government….

Fellows have partnered with leaders at more than 25 government agencies, delivering impressive results in months, not years, driving extraordinary work and innovative solutions in areas such as health care; open data and data science; crowd-sourcing initiatives; education; veterans affairs; jobs and the economy; and disaster response and recovery. Examples of projects include:

Open Data

When government acts as a platform, entrepreneurs, startups, and the private sector can build value-added services and tools on top of federal datasets supported by federal policies. Taking this approach, Fellows and agency stakeholders have supported the creation of new products and services focused on education, health, the environment, and social justice. As a result of their efforts and the agencies they have worked with:….

Jobs and the Economy

Fellows continue to work on solutions that will give the government better access to innovative tools and services. This is also helping small and medium-sized companies create jobs and compete for Federal government contracts….

Digital Government

The Presidential Innovation Fellows Program is a part of the Administration’s strategy to create lasting change across the Federal Government by improving how it uses technology. The Fellows played a part in launching 18F within the General Services Administration (GSA) and the U.S. Digital Services (USDS) team within the Office of Management and Budget….

Supporting Our Veterans

  • …Built a one-stop shop for finding employment opportunities. The Veterans Employment Center was developed by a team of Fellows working with the Department of Veterans Affairs in connection with the First Lady’s Joining Forces Initiative and the Department of Labor. This is the first interagency website connecting Veterans, transitioning Servicemembers, and their spouses to meaningful employment opportunities. The portal has resulted in cost savings of over $27 million to the Department of Veterans Affairs.

Education

  • …More than 1,900 superintendents pledged to more effectively leverage education technology in their schools. Fellows working at the Department of Education helped develop the idea of Future Ready, which later informed the creation of the Future Ready District Pledge. The Future Ready District Pledge is designed to set out a roadmap to achieve successful personalized digital learning for every student and to commit districts to move as quickly as possible towards our shared vision of preparing students for success. Following the President’s announcement of this effort in 2014, more than 1,900 superintendents have signed this pledge, representing 14 million students.

Health and Patient Care

  • More than 150 million Americans are able to access their health records online. Multiple rounds of Fellows have worked with the Department of Health and Human Services (HHS) and the Department of Veterans Affairs (VA) to expand the reach of theBlue Button Initiative. As a result, patients are able to access their electronic health records to make more informed decisions about their own health care. The Blue Button Initiative has received more than 600 commitments from organizations to advance health information access efforts across the country and has expanded into other efforts that support health care system interoperability….

Disaster Response and Recovery

  • Communities are piloting crowdsourcing tools to assess damage after disasters. Fellows developed the GeoQ platform with FEMA and the National Geospatial-Intelligence Agency that crowdsources photos of disaster-affected areas to assess damage over large regions.  This information helps the Federal government better allocate critical response and recovery efforts following a disaster and allows local governments to use geospatial information in their communities…. (More)

e-Consultation Platforms: Generating or Just Recycling Ideas?


Chapter by Efthimios TambourisAnastasia Migotzidou, and Konstantinos Tarabanis in Electronic Participation: “A number of governments worldwide employ web-based e-consultation platforms to enable stakeholders commenting on draft legislation. Stakeholders’ input includes arguing in favour or against the proposed legislation as well as proposing alternative ideas. In this paper, we empirically investigate the relationship between the volume of contributions in these platforms and the amount of new ideas that are generated. This enables us to determine whether participants in such platforms keep generating new ideas or just recycle a finite number of ideas. We capitalised on argumentation models to code and analyse a large number of draft law consultations published inopengov.gr, the official e-consultation platform for draft legislation in Greece. Our results suggest that as the number of posts grows, the number of new ideas continues to increase. The results of this study improve our understanding of the dynamics of these consultations and enable us to design better platforms….(More)”

 

Changing change management


Boris Ewenstein, Wesley Smith, and Ashvin Sologar at McKinsey: “Change management as it is traditionally applied is outdated. We know, for example, that 70 percent of change programs fail to achieve their goals, largely due to employee resistance and lack of management support. We also know that when people are truly invested in change it is 30 percent more likely to stick. While companies have been obsessing about how to use digital to improve their customer-facing businesses, the application of digital tools to promote and accelerate internal change has received far less scrutiny. However, applying new digital tools can make change more meaningful—and durable—both for the individuals who are experiencing it and for those who are implementing it.

The advent of digital change tools comes at just the right time. Organizations today must simultaneously deliver rapid results and sustainable growth in an increasingly competitive environment. They are being forced to adapt and change to an unprecedented degree: leaders have to make decisions more quickly; managers have to react more rapidly to opportunities and threats; employees on the front line have to be more flexible and collaborative. Mastering the art of changing quickly is now a critical competitive advantage…..

Digitizing five areas in particular can help make internal change efforts more effective and enduring.

1. Provide just-in-time feedback

The best feedback processes are designed to offer the right information when the recipient can actually act on it. Just-in-time feedback gives recipients the opportunity to make adjustments to their behavior and to witness the effects of these adjustments on performance….

2. Personalize the experience

Personalization is about filtering information in a way that is uniquely relevant to the user and showing each individual’s role in and contribution to a greater group goal. An easy-to-use system can be an effective motivator and engender positive peer pressure….

3. Sidestep hierarchy

Creating direct connections among people across the organization allows them to sidestep cumbersome hierarchal protocols and shorten the time it takes to get things done. It also fosters more direct and instant connections that allow employees to share important information, find answers quickly, and get help and advice from people they trust.

4. Build empathy, community, and shared purpose

In increasingly global organizations, communities involved in change efforts are often physically distant from one another. Providing an outlet for colleagues to share and see all the information related to a task, including progress updates and informal commentary, can create an important esprit de corps….

5. Demonstrate progress

Organizational change is like turning a ship: the people at the front can see the change but the people at the back may not notice for a while. Digital change tools are helpful in this case to communicate progress so that people can see what is happening in real time. More sophisticated tools can also show individual contributions toward the common goal. We have seen how this type of communication makes the change feel more urgent and real, which in turn creates momentum that can help push an organization to a tipping point where a new way of doing things becomes the way things are done….(More)

The 5Ps of the Crowd Economy


Crowdsourcing week: “As a first step towards a transition to a crowd – focussed organization, it helps to understand what makes up the crowd economy.

1. The people. The crowd economy is empowering, inclusive, disruptive and human centric.

Human-centric values need to be embedded in applications geared towards the crowd economy where the community is the starting point. The crowd economy or collective action is not about mob behavior but very targeted cooperative solutions that help communities better their lives. People-powered platforms are forging these interconnections between users that are breaking down the barriers between creators, producers and end users. By empowering people, organizations are finding new, previously unimagined pathways and solutions to complex problems.

2. The purpose. The crowd economy creates meaningful experiences and shared value.

The crowd economy embodies a culture of shared value creation and social responsibility that distinguishes itself from the traditional one-dimensional thinking and practices of the old economy. People driven initiatives often embody a larger mission to create solutions that work for, and, with all stakeholders. There is more than one channel of communication and the notion that everyone can further his or her purpose is life changing.

3. The platform. Crowds need a medium to interact and produce results.

This pillar of the crowd economy has manifested in the form of technology, connectivity and mobile networks. Soon the Internet of Things will contribute to this medium, amplifying human interactions with powerful data. Platforms like Airbnb and Uber have become synonymous with peer marketplaces and have led to new business paradigms taking shape.

4. The participation. Co-creation and participation are emphasized in the crowd economy and communities take an active stake in crafting positive futures.

The power of participation to accelerate innovation is best seen through crowdfunding, that has enabled early ideas get a jumpstart. Crowd verdict is critical to validate business plans and ideas and working with them only bring financial support but also value product input and iteration.

5. The productivity. Crowd economy fosters faster, cheaper, better and resource efficient processes.

Digital crowd applications for civic activities, disaster relief and humanitarian work are creating widespread impact. Helping and participation comes naturally to us and the networked web has fitted this mindset with wings. …(More)”

NYDatabases


Pressconnects: “As journalists, we work with mountains of data to help us spot trends, identify problems in our community and to hold public officials accountable. We present that data here at NYDatabases.com (formerly RocDocs), so that you can explore the issues yourself.

Learn more about where you live, make informed decisions as a citizen, parent, or homeowner, and help identify stories that we should investigate…..

Data is an important ingredient in our efforts to provide a well-rounded local report on what’s going on in New York. Some of this information comes straight from the source and other information is compiled from reporters and staff on our Data Desk. When possible, we present the databases with the context of news or enterprise from the Pressconnects. Sometimes, however, utility databases such as restaurant inspections and real estate sales throughout New York are there as a resource and updated on a regular basis….(More)”

The Last Mile: Creating Social and Economic Value from Behavioral Insights


New book by Dilip Soman: “Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or services, and analyzing the market. They pay a lot less attention to the end: the crucial “last mile” where consumers come to their website, store, or sales representatives and make a choice.

In The Last Mile, Dilip Soman shows how to use insights from behavioral science in order to close that gap. Beginning with an introduction to the last mile problem and the concept of choice architecture, the book takes a deep dive into the psychology of choice, money, and time. It explains how to construct behavioral experiments and understand the data on preferences that they provide. Finally, it provides a range of practical tools with which to overcome common last mile difficulties.

The Last Mile helps lay readers not only to understand behavioral science, but to apply its lessons to their own organizations’ last mile problems, whether they work in business, government, or the nonprofit sector. Appealing to anyone who was fascinated by Dan Ariely’s Predictably Irrational, Richard Thaler and Cass Sunstein’s Nudge, or Daniel Kahneman’s Thinking, Fast and Slow but was not sure how those insights could be practically used, The Last Mile is full of solid, practical advice on how to put the lessons of behavioral science to work….(More)”

Policy makers’ perceptions on the transformational effect of Web 2.0 technologies on public services delivery


Paper by Manuel Pedro Rodríguez Bolívar at Electronic Commerce Research: “The growing participation in social networking sites is altering the nature of social relations and changing the nature of political and public dialogue. This paper contributes to the current debate on Web 2.0 technologies and their implications for local governance, identifying the perceptions of policy makers on the use of Web 2.0 in providing public services and on the changing roles that could arise from the resulting interaction between local governments and their stakeholders. The results obtained suggest that policy makers are willing to implement Web 2.0 technologies in providing public services, but preferably under the Bureaucratic model framework, thus retaining a leading role in this implementation. The learning curve of local governments in the use of Web 2.0 technologies is a factor that could influence policy makers’ perceptions. In this respect, many research gaps are identified and further study of the question is recommended….(More)”

One way traffic: The open data initiative project and the need for an effective demand side initiative in Ghana


Paper by Frank L. K. Ohemeng and Kwaku Ofosu-Adarkwa in the Government Information Quarterly: “In recent years the necessity for governments to develop new public values of openness and transparency, and thereby increase their citizenries’ sense of inclusiveness, and their trust in and confidence about their governments, has risen to the point of urgency. The decline of trust in governments, especially in developing countries, has been unprecedented and continuous. A new paradigm that signifies a shift to citizen-driven initiatives over and above state- and market-centric ones calls for innovative thinking that requires openness in government. The need for this new synergy notwithstanding, Open Government cannot be considered truly open unless it also enhances citizen participation and engagement. The Ghana Open Data Initiative (GODI) project strives to create an open data community that will enable government (supply side) and civil society in general (demand side) to exchange data and information. We argue that the GODI is too narrowly focused on the supply side of the project, and suggest that it should generate an even platform to improve interaction between government and citizens to ensure a balance in knowledge sharing with and among all constituencies….(More)”

Big data algorithms can discriminate, and it’s not clear what to do about it


 at the Conversation“This program had absolutely nothing to do with race…but multi-variable equations.”

That’s what Brett Goldstein, a former policeman for the Chicago Police Department (CPD) and current Urban Science Fellow at the University of Chicago’s School for Public Policy, said about a predictive policing algorithm he deployed at the CPD in 2010. His algorithm tells police where to look for criminals based on where people have been arrested previously. It’s a “heat map” of Chicago, and the CPD claims it helps them allocate resources more effectively.

Chicago police also recently collaborated with Miles Wernick, a professor of electrical engineering at Illinois Institute of Technology, to algorithmically generate a “heat list” of 400 individuals it claims have thehighest chance of committing a violent crime. In response to criticism, Wernick said the algorithm does not use “any racial, neighborhood, or other such information” and that the approach is “unbiased” and “quantitative.” By deferring decisions to poorly understood algorithms, industry professionals effectively shed accountability for any negative effects of their code.

But do these algorithms discriminate, treating low-income and black neighborhoods and their inhabitants unfairly? It’s the kind of question many researchers are starting to ask as more and more industries use algorithms to make decisions. It’s true that an algorithm itself is quantitative – it boils down to a sequence of arithmetic steps for solving a problem. The danger is that these algorithms, which are trained on data produced by people, may reflect the biases in that data, perpetuating structural racism and negative biases about minority groups.

There are a lot of challenges to figuring out whether an algorithm embodies bias. First and foremost, many practitioners and “computer experts” still don’t publicly admit that algorithms can easily discriminate.More and more evidence supports that not only is this possible, but it’s happening already. The law is unclear on the legality of biased algorithms, and even algorithms researchers don’t precisely understand what it means for an algorithm to discriminate….

While researchers clearly understand the theoretical dangers of algorithmic discrimination, it’s difficult to cleanly measure the scope of the issue in practice. No company or public institution is willing to publicize its data and algorithms for fear of being labeled racist or sexist, or maybe worse, having a great algorithm stolen by a competitor.

Even when the Chicago Police Department was hit with a Freedom of Information Act request, they did not release their algorithms or heat list, claiming a credible threat to police officers and the people on the list. This makes it difficult for researchers to identify problems and potentially provide solutions.

Legal hurdles

Existing discrimination law in the United States isn’t helping. At best, it’s unclear on how it applies to algorithms; at worst, it’s a mess. Solon Barocas, a postdoc at Princeton, and Andrew Selbst, a law clerk for the Third Circuit US Court of Appeals, argued together that US hiring law fails to address claims about discriminatory algorithms in hiring.

The crux of the argument is called the “business necessity” defense, in which the employer argues that a practice that has a discriminatory effect is justified by being directly related to job performance….(More)”

What factors influence transparency in US local government?


Grichawat Lowatcharin and Charles Menifield at LSE Impact Blog: “The Internet has opened a new arena for interaction between governments and citizens, as it not only provides more efficient and cooperative ways of interacting, but also more efficient service delivery, and more efficient transaction activities. …But to what extent does increased Internet access lead to higher levels of government transparency? …While we found Internet access to be a significant predictor of Internet-enabled transparency in our simplest model, this finding did not hold true in our most extensive model. This does not negate that fact that the variable is an important factor in assessing transparency levels and Internet access. …. Our data shows that total land area, population density, percentage of minority, education attainment, and the council-manager form of government are statistically significant predictors of Internet-enabled transparency.  These findings both confirm and negate the findings of previous researchers. For example, while the effect of education on transparency appears to be the most consistent finding in previous research, we also noted that the rural/urban (population density) dichotomy and the education variable are important factors in assessing transparency levels. Hence, as governments create strategic plans that include growth models, they should not only consider the budgetary ramifications of growth, but also the fact that educated residents want more web based interaction with government. This finding was reinforced by a recent Census Bureau report indicating that some of the cities and counties in Florida and California had population increases greater than ten thousand persons per month during the period 2013-2014.

This article is based on the paper ‘Determinants of Internet-enabled Transparency at the Local Level: A Study of Midwestern County Web Sites’, in State and Local Government Review. (More)”