ProPublica’s ‘Get Involved’ Aims to Spur More Crowd-Powered News


Amanda Zamora at ProPublica: “…As journalists, our role is to gather the news and report it as objectively and artfully as possible. But anyone watching knows our journalism isn’t limited to the pages we produce each day. Our readers are grateful for the work we do, but they want to know what can be done to make things better. They’re clamoring for action.

One way we facilitate action is by asking people to tell us what we don’t know. These “callouts” are a standing feature of Get Involved, which offers our readers the opportunity to share stories, and to connect with us and with each other. With more than 10,300 contributions since 2009, our callouts have become a growing resource for our reporters and the backbone of our community-building efforts. We hear regularly from people thanking us for simply taking an interest in them. People who want to get their stories out. People who want to see change.

Which leaves us asking ourselves: How can we do better by those who entrust their stories to us? How can we channel their passions and perspectives into meaningful action? And how can we connect readers not only to each other, but also to our colleagues in newsrooms across the country?

I’m excited to say these are questions we’ll be tackling over the next year with the support of Knight Foundation. One of our first areas of focus will be revamping Get Involved to better serve our partners in journalism. We’re not the only ones enlisting the help of audiences to tell important stories. The Guardian’s crowd-sourced police shootings project, The Counted, is just one recent example. There are many collaborative journalism efforts in the United States and around the world that we hope to both learn from and share with our community. We’ll be open-sourcing even more resources from our own investigations, but also facilitating outreach among fellow journalists using digital tools to tell stories with and for their communities.

We’re starting today with the creation of the Crowd-Powered News Network, a forum for journalists and others proactively engaging communities in storytelling to share ideas, practical support and best practices….(More)”

Public service coding: the BBC as an open software developer


Juan Mateos-Garcia at NESTA: “On Monday, the BBC published British, Bold, Creative, a paper where it put forward a vision for its future based on openness and collaboration with its audiences and the UK’s wider creative industries.

In this blog post, we focus on an area where the BBC is already using an open and collaborative model for innovation: software development.

The value of software

Although less visible to the public than its TV, radio and online content programming, the BBC’s software development activities may create value and drive innovation beyond the BBC, providing an example of how the corporation can put its “technology and digital capabilities at the service of the wider industry.

Software is an important form of innovation investment that helps the BBC deliver new products and services, and become more efficient. One might expect that much of the software developed by the BBC would also be of value to other media and digital organisations. Such beneficial “spillovers” are encouraged by the BBC’s use of open source licensing, which enables other organisations to download its software for free, change it as they see fit, and share the results.

Current debates about the future of the BBC – including the questions about its role in influencing the future technology landscape in the Government’s Charter Review Consultation – need to be informed by robust evidence about how it develops software, and the impact that this has.

In this blog post, we use data from the world’s biggest collaborative software development platform, GitHub, to study the BBC as an open software developer.

GitHub gives organisations and individuals hosting space to store their projects (referred to as “repos”), and tools to coordinate development. This includes the option to “fork” (copy) other users’ software, change it and redistribute the improvements. Our key questions are:

  • How active is the BBC on GitHub?
  • How has its presence on GitHub changed over time?
  • What is the level of adoption (forking) of BBC projects on GitHub?
  • What types of open source projects is the BBC developing?
  • Where in the UK and in the rest of the world are the people interested in BBC projects based?

But before tackling these questions, it is important to address a question often raised in relation to open source software:

Why might an organisation like the BBC want to share its valuable code on a platform like GitHub?

There are several possible reasons:

  • Quality: Opening up a software project attracts help from other developers, making it better
  • Adoption: Releasing software openly can help turn it into a widely adopted standard
  • Signalling: It signals the organisation as an interesting place to work and partner with
  • Public value: Some organisations release their code openly with the explicit goal of creating public value

The webpage introducing TAL (Television Application Layer), a BBC project on GitHub, is a case in point: “Sharing TAL should make building applications on TV easier for others, helping to drive the uptake of this nascent technology. The BBC has a history of doing this and we are always looking at new ways to reach our audience.”…(More)

Three ways to reframe a problem to find an innovative solution


Stephanie Vozza at FastCompany: “Everything really comes down to solving problems. To be successful and a leader in your field, you not only have to come up with good solutions; you need to be innovative. And that can feel like waiting for lightning to strike.

Tina Seelig, author of Insight Out: Get Ideas Out of Your Head And Into the World, has been teaching classes on creativity and innovation at Stanford University School of Engineering for 16 years, and she says most people don’t have a clear understanding of what those things really are.

“Imagination is envisioning things that don’t exist,” says Seelig. “Creativity is applying imagination to address a challenge. Innovation is applying creativity to generate unique solutions. And entrepreneurship is applying innovations, scaling the ideas, by inspiring others’ imagination.”…Reframing a problem helps you see it as an opportunity, and Seelig offers three techniques for finding innovative solutions:

1. RETHINK THE QUESTION

Start by questioning the question you’re asking in the first place, says Seelig. “Your answer is baked into your question,” she says.

Before you start brainstorming, Seelig suggests you start “frame-storming”: brainstorming around the question you will pose to find solutions. For example, if you’re asking, “How should we plan a birthday party for David?” you’re assuming it’s a party. If you change your question to, “How can we make David’s day memorable?” or “How can we make David’s day special?” you will find different sets of solutions.

….

2. BRAINSTORM BAD IDEAS

When an individual or group is tasked with being creative, often there’s pressure to only come up with good ideas. Seelig likes to challenge teams to only think of bad ideas.

“Stupid or ridiculous ideas open up the frame by allowing you to push past obvious solutions,” she says. “There is no pressure to come up with ‘good’ ideas. Then, those terrible ideas can be re-evaluated, often turning them into something unique and brilliant.”…

3. UNPACK YOUR ASSUMPTIONS

Another way to reframe a problem is to challenge its perceived limitations or rules. Ask, “What are all of the assumptions of the industry?” Make a list and turn them upside down by thinking about what would happen if you did the opposite….(More)”

Census Business Builder


Census: “Are you looking for data to help you start or grow a business?…The U.S. Census Bureau today released Census Business Builder: Small Business Edition, a new Web tool that allows business owners and entrepreneurs to easily navigate and use key demographic and economic data to help guide their research into opening a new business or adding to an existing one. The Census Business Builder was developed with user-centered design at its core and incorporated feedback from customers and stakeholders, including small business owners, trade associations and other government agencies. The tool combines data from the American Community Survey, the economic census, County Business Patterns and other economic surveys to provide a complete business profile of an area. Business statistics include the number of establishments, employment, payroll and sales. American Community Survey statistics include population characteristics, economic characteristics and housing characteristics. The new tool also combines third-party consumer spending data with the Census Bureau economic and demographic data.

The impact of Open Data


GovLab/Omidyar Network: “…share insights gained from our current collaboration with Omidyar Network on a series of open data case studies. These case studies – 19, in total – are designed to provide a detailed examination of the various ways open data is being used around the world, across geographies and sectors, and to draw some over-arching lessons. The case studies are built from extensive research, including in-depth interviews with key participants in the various open data projects under study….

Ways in which open data impacts lives

Broadly, we have identified four main ways in which open data is transforming economic, social, cultural and political life, and hence improving people’s lives.

  • First, open data is improving government, primarily by helping tackle corruption, improving transparency, and enhancing public services and resource allocation.
  • Open data is also empowering citizens to take control of their lives and demand change; this dimension of impact is mediated by more informed decision making and new forms of social mobilization, both facilitated by new ways of communicating and accessing information.
  • Open data is also creating new opportunities for citizens and groups, by stimulating innovation and promoting economic growth and development.
  • Finally, open data is playing an increasingly important role insolving big public problems, primarily by allowing citizens and policymakers to engage in new forms of data-driven assessment and data-driven engagement.

 

Enabling Conditions

While these are the four main ways in which open data is driving change, we have seen wide variability in the amount and nature of impact across our case studies. Put simply, some projects are more successful than others; or some projects might be more successful in a particular dimension of impact, and less successful in others.

As part of our research, we have therefore tried to identify some enabling conditions that maximize the positive impact of open data projects. These four stand out:

  • Open data projects are most successful when they are built not from the efforts of single organizations or government agencies, but when they emerge from partnerships across sectors (and even borders). The role of intermediaries (e.g., the media and civil society groups) and “data collaboratives” are particularly important.
  • Several of the projects we have seen have emerged on the back of what we might think of as an open data public infrastructure– i.e., the technical backend and organizational processes necessary to enable the regular release of potentially impactful data to the public.
  • Clear open data policies, including well-defined performance metrics, are also essential; policymakers and political leaders have an important role in creating an enabling (yet flexible) legal environment that includes mechanisms for project assessments and accountability, as well as providing the type high-level political buy-in that can empower practitioners to work with open data.
  • We have also seen that the most successful open data projects tend to be those that target a well-defined problem or issue. In other words, projects with maximum impact often meet a genuine citizen need.

 

Challenges

Impact is also determined by the obstacles and challenges that a project confronts. Some regions and some projects face a greater number of hurdles. These also vary, but we have found four challenges that appear most often in our case studies:

  • Projects in countries or regions with low capacity or “readiness”(indicated, for instance by low Internet penetration rates or hostile political environments) typically fare less well.
  • Projects that are unresponsive to feedback and user needs are less likely to succeed than those that are flexible and able to adapt to what their users want.
  • Open data often exists in tension with risks such as privacy and security; often, the impact of a project is limited or harmed when it fails to take into account and mitigate these risks.
  • Although open data projects are often “hackable” and cheap to get off the ground, the most successful do require investments – of time and money – after their launch; inadequate resource allocation is one of the most common reasons for a project to fail.

These lists of impacts, enabling factors and challenges are, of course, preliminary. We continue to refine our research and will include a final set of findings along with our final report….(More)

Policies for a fair re-use of data: Big Data and the application of anonymization techniques


Paper by Giuseppe D’Acquisto: “The legal framework on data protection in Europe sets a high standard with regard to the possible re-use of personal data. Principles like purpose limitation and data minimization challenge the emerging Big Data paradigm, where the “value” of data is linked to its somehow still unpredictable potential future uses. Nevertheless, the re-use of data is not impossible, once they are properly anonymized. The EU’s Article 29 Working Party published in 2014 an Opinion on the application of anonymization techniques, which can be implemented to enable potential re-use of previously collected data within a framework of safeguards for individuals. The paper reviews the main elements of the Opinion, with a view to the widespread adoption of anonymization policies enabling a fair re-use of data, and gives an overview of the legal and technical aspects related to anonymization, pointing out the many misconceptions on the issue…(More)”

US citizenship and immigration services to host Twitter ‘office hours’


NextGov: “U.S. Citizenship and Immigration Services wants to get more social with prospective immigrants.

USCIS will host its first-ever Twitter office hours Tuesday from 3-4 p.m. using the #AskUSCIS hashtag. Agency officials hope to provide another avenue for customers to ask questions and receive real-time feedback, according to a USCIS blog post.

To participate, customers just have to follow @USCIS on Twitter, use the hashtag and ask away, although the blog post makes clear staff won’t answer case-specific questions and case status updates.

The post also warns Twitter users not to post Social Security numbers, receipt numbers or any other personally identifiable information.

“With Twitter office hours, we want to help you – either as you’re preparing forms or after you’ve filed,” the blog post states.

USCIS will post a transcript of the questions and answers to its blog following the Twitter office hours, and if the concept is successful, the agency plans to host the sessions on a regular basis.

The agency’s social outreach plan is part of broader effort among federal agencies to improve customer experience.

This particular variant of digital engagement mirrors an effort championed by the Office of Federal Student Aid. FAFSA answers questions on the last Wednesday of every month using the hashtag #AskFAFSA, an effort that’s helped build its digital engagement significantly in recent years….(More)”

How will security attitudes change in the era of the smart city?


Chloe Green at Information Age: “The phrase ‘Cities of the Future’ conjures up so many different images, from the utopia of The Jetsons to the dystopia of Judge Dredd. But one thing that most agree on is the connected nature of our cities, with every aspect of life being connected to the internet, machines communicating with machines and with us.

….

Connected cities, also called smart cities, are one aspect of the Internet of Things. Smart cities are where services use technology to be more efficient and cost-effective, from traffic and transport systems to waste management to energy and healthcare…. – with these technological advances come big concerns. Specifically these concerns revolve around data and its protection.

A connected city will be generating huge quantities of data, which will be shared from machine to machine and department to department. That’s a lot of data to target, and a lot of attack vectors to get at it.

And, as this article on Dark Reading points out, those attack vectors include the sensors themselves, which can be hacked and used to feed fake data into the system. This can result in transport systems being shut down, for example. In a big city that is a quick route to total mayhem….

Hiding the data away on an internal network won’t work, in fact that goes against the very idea of a smart city, where data sharing is the norm. The problem is, many of the companies producing hardware and software for smart cities are not experts in cyber security and so it’s often an after-thought. There is also a startling lack of standards in the smart city industry at the moment.

That is slowly changing though; Securing Smart Cities is a non-profit organisation made up of cyber security companies such as Kaspersky Lab, research bodies such as IOActive and industry bodies like the Cloud Security Alliance.

Similarly, there have been calls for smart cities to have a Computer Emergency Response Team (CERT) on standby in case of a cyber attack against the infrastructure.

But in some ways new security threats posed by smart cities are not too different from what we’ve seen with the emergence of mobile and cloud computing. What’s changed is the perimeter of the network; it’s no longer contained to a data centre. The same rules that apply here could well apply to smart cities.

Access management will play a big role in securing smart cities; ensuring only the right people (or devices) from the right location can interact with each other can help to keep the bad guys out.

From encryption to DDoS mitigation to intelligent traffic management, there are systems that can be put in place to secure the data that smart cities and the IoT need to be truly effective…..(More)

Civic engagement platform brings the town meeting online


Springwise: “Citizens may have the ability to express enthusiasm or disgust for government policies online, but these opinions are only as valuable as the ears they reach. We recently saw Balancing Act offer citizens the ability to view and play around with their city’s budget, providing governments with a better understanding of the wants and needs of their constituents. Now, CitizenLab is another civic engagement platform, which is bringing the town meeting into the digital age — providing a space for citizens to communicate with their government, and for governments to ‘citizensource’ opinions on their policies.

citizenlab

To begin, participants visit the platform and enter their city. This will take them to a collection of ‘labs’ — categories such as education, health and public spaces. They can then post new ideas, join existing conversations and upvote interesting topics. Local governments can then use the platform as a resource to discover the priorities of its citizens. They can respond directly to discussions and consult the public opinion on important issues. Governments can also acknowledge the most vital issues raised by taking them to city council for discussion. The platform is designed to host positive ideas, rather than raise issues.

Website: www.citizenlab.co

The Website That Visualizes Human Activity in Cities Across the World


Emerging Technology From the arXiv: “The data from mobile phones is revolutionizing our understanding of human activity. In recent years, it has revealed commuting patterns in major cities, wealth distribution in African countries, and even reproductive strategies in western societies. That has provided unprecedented insight for economists, sociologists, and city planners among others.

But this kind of advanced research is just a first step in a much broader trend. Phone data is set to become a standard resource that almost anyone can use to study and watch humanity continuously, much as they can now watch the weather unfold anywhere on the planet almost in real time.

But one thing is holding them back—the lack of powerful computational tools that can gather, crunch, and present the data in meaningful ways.

Today, that looks set to change to the work of Dániel Kondor and a few pals at the SENSEable City Laboratory, part of MIT, and at Ericsson, a company that produces network infrastructure technologies. These guys have unveiled a powerful online tool that uses mobile phone data to visualize human activity in cities all over the world.

This new tool, called ManyCities, allows anybody to study human activity in various cities with unprecedented detail.  But the key is that it organizes and presents the data in intuitive ways that quickly reveals trends and special events….

ManyCities then presents the data in three simple ways. The first shows how phone usage varies over time, revealing clear daily and weekly patterns as well as longer term trends. For example, ManyCities clearly shows a steady, long-term increase in data traffic, the effect of holidays, and how usage patterns change dramatically during important events like the Wimbledon tennis championship in London.

ManyCities also allows user to drill down into the data to compare patterns in different neighborhoods or in different cities. It shows, for example, that text message activity peaks in the morning in Hong Kong, in the evening in New York and at midday in London….Kondor and co have made it available at www.ManyCities.org for anybody to try.

This kind of tool is clearly evolving into a real time analytics tool. It’s not hard to imagine how people could use it to plan events such as conferences, sporting contests, or concerts or to plan emergency city infrastructure. One day people may even tune in to a “smartphone forecast” to find out if their phone will work when the big game kicks off that evening.

Ref: arxiv.org/abs/1509.00459 : Visualizing Signatures Of Human Activity In Cities Across The Globe”