Kids Included: Enabling meaningful child participation within companies in a digital era


Report by KidsKnowBest and The LEGO Group: “As the impact of digital technology on children’s lives continues to grow, there are mounting calls for businesses that engage with children to deliver meaningful child participation throughout the design and development of their operations. Engaging children in how you take decisions and in how you design your digital products and services can, if done responsibly, create substantial value for both businesses and children. However, it also presents a broad number of challenges that businesses will need to address.

This report is a practical tool intended for businesses that are embarking on a journey towards meaningful child participation and encountering the challenges that come with it. It brings together expert voices from across sectors, including those of children and young people, to reflect on the following questions:

  1. What is meaningful child participation?
  2. Why is it important for children and businesses in relation to the digital environment?
  3. What are the key challenges to achieving this?
  4. How can businesses overcome these challenges?

While the report’s contributors passionately believe in the importance of meaningful child participation, they also recognise that nobody has all the answers. As such, this report is not intended to be referenced as an exhaustive resource, and is intended to be used together with the many other valuable resources for businesses.
However, we do hope it will inspire and enable businesses to move towards a future where children’s beliefs and perspectives are central to the design and development of the digital world. Children are asking to be heard. It’s time for businesses to sit up, listen, and learn…(More)”.