Listening to Users and Other Ideas for Building Trust in Digital Trade

Paper by Susan Ariel Aaronson: “This paper argues that if trade policymakers truly want to achieve data free flow with trust, they must address user concerns beyond privacy. Survey data reveals that users are also anxious about online harassment, malware, censorship and disinformation. The paper focuses on three such problems, specifically, internet shutdowns, censorship and ransomware (a form of malware), each of which can distort trade and make users feel less secure online. Finally, the author concludes that trade policymakers will need to rethink how they involve the broad public in digital trade policymaking if they want digital trade agreements to facilitate trust….(More)”.