city & municipal

Cities want to get smarter, so why is it taking so long?

Curated on February 23, 2016August 15, 2018 by Stefaan Verhulst

Kevin Ebi at Smart Cities Council: “Most cities and utilities want to get smarter. They see the smart cities movement as delivering more than some incremental improvement. They see it as a meaningful transformation — one that delivers far more than just some cost savings.

Despite all that, the latest Black & Veatch Strategic Directions: U.S. Smart City/Smart Utility Report finds they plan to move slower — not faster — to become smarter. But understanding the obstacles can help you overcome them.

First, the good news
Cities don’t need to be sold on the idea of becoming smarter. More than 90% see the smart cities movement as being transformational with long-term lasting impacts.

Nearly 80% believe it should start with initiatives that have lasting benefits — even if that work is largely behind the scenes (and therefore less likely for the public to notice.) A similar number also believe that data analytics will significantly improve decision making. And nearly all believe it’s a comprehensive effort; it’s more than just buying some new technology.

The smart cities revolution is also inclusive. More than three-quarters say that energy, water and telecommunications providers should play a leadership role in smart cities initiatives — they shouldn’t be relegated to a supporting role.

And growing numbers see smart cities initiatives as something more than just a vehicle to cut costs. This year, more respondents — cities leaders and utilities alike — see the potential to become more sustainable, better manage community resources and to attract business investment.

But there’s also room for improvement
Despite clearly understanding the value of smart cities initiatives, the survey finds respondents are losing faith the transition can happen quickly. Last year, the study found that nearly 1 in 5 thought the smart cities model would be widespread in American cities within the next five years. This year, not even 1 in 10 believe that timeline is achievable.

Instead, more than a third now believe the implementation could take a decade. Nearly a quarter believe it could take 15 years. More than 80% believe the U.S. is lagging the world in the smart cities revolution.

What’s holding them back
Part of the problem may be a big knowledge gap. While people responding to the survey say they understand the potential, more than half say their city still doesn’t understand what it means to be a “smart city.”

And while half the cities and utilities are assessing their readiness — a third are even working on roadmaps — nearly two-thirds still don’t understand where the payoff point is. That may be adding to the money woes….(More)”

The city as platform

Curated on February 18, 2016August 3, 2018 by Stefaan Verhulst

The report of the 2015 Aspen Institute Roundtable on Information Technology: “In the age of ubiquitous Internet connections, smartphones and data, the future vitality of cities is increasingly based on their ability to use digital networks in intelligent, strategic ways. While we are accustomed to thinking of cities as geophysical places governed by mayors, conventional political structures and bureaucracies, this template of city governance is under great pressure to evolve. Urban dwellers now live their lives in all sorts of hyper-connected virtual spaces, pulsating with real-time information, intelligent devices, remote-access databases and participatory crowdsourcing. Expertise is distributed, not centralized. Governance is not just a matter of winning elections and assigning tasks to bureaucracies; it is about the skillful collection and curation of information as a way to create new affordances for commerce and social life.

Except among a small class of vanguard cities, however, the far-reaching implications of the “networked city” for economic development, urban planning, social life and democracy, have not been explored in depth. The Aspen Institute Communications and Society Program thus convened an eclectic group of thirty experts to explore how networking technologies are rapidly changing the urban landscape in nearly every dimension. The goal was to learn how open networks, onlinecooperation and open data can enhance urban planning and administration, and more broadly, how they might improve economic opportunity and civic engagement. The conference, the 24th Annual Aspen Roundtable on Information Technology, also addressed the implications of new digital technologies for urban transportation, public health and safety, and socio-economic inequality….(Download the InfoTech 2015 Report)”

Letting the people decide … but will government listen?

Curated on February 18, 2016August 3, 2018 by Stefaan Verhulst

David Donaldson in The Mandarin: “If we now have the technology to allow citizens to vote directly on all issues, what job remains for public servants?

While new technology may provide new options to contribute, the really important thing is governmental willingness to actually listen, says Maria Katsonis, the Victorian Department of Premier and Cabinet’s director of equality.

The balance between citizen consultation and public service expertise in decision-making remains a hot debate, with South Australian Premier Jay Weatherill warning last year that while expertise in policy is important, overzealous bureaucrats and politicians can disenfranchise citizens.

The internet is assisting government to attain opinions from people more easily than ever before. SA, for example, has embraced the use of citizen juries in policy formation through its youSAy portal — though as yet on only some issues. Finland has experimented with digitally crowdsourcing input into the policymaking process.

The Victorian government, meanwhile, has received blowback around claims its recent announcement for a “skyrail” in Melbourne’s south-eastern suburbs went ahead with very little consultation…

Indeed, even a direct vote doesn’t mean the government is really listening to the people. A notable example of a government using a poorly designed popular vote to rubber stamp its own intentions was an online poll in Queensland on whether to cut public transport fares which was worded to suit the government’s own predilections.

Giving citizens the tools to contribute

Katsonis said she didn’t want to “diss crowdsourcing”; governments should think about where using it might be appropriate, and where it might not. Directly crowdsourcing legislation is perhaps not the best way to use the “wisdom of the crowd”, she suggested….The use of people’s panels to inform policy and budgeting — for example at the City of Melbourne — shows some promise as one tool to improve engagement. Participants of people’s panels — which see groups of ordinary citizens being given background information about the task at hand and then asked to come up with a proposal for what to do — tend to report a higher trust in governmental processes after they’ve gained some experience of the difficulty of making those decisions.

One of the benefits of that system is the chance to give participants the tools to understand those processes for themselves, rather than going in cold, as some other direct participation tools do….

Despite the risks, processes such as citizens’ panels are still a more nuanced approach than calls for frequent referenda or the new breed of internet-based political parties, such as Australia’s Online Direct Democracy, that promise their members of parliament will vote however a majority of voters tell them to….(More)”

The Populist Signal

Curated on February 17, 2016August 3, 2018 by Stefaan Verhulst

Book by Claudia Chwalisz: “The book is about the turbulent political scene unfolding in Britain and across western Europe. It focuses on why large swathes of voters feel that politics does not work, how this fuels support for insurgent parties and actors, and it investigates the power of democratic innovations….

Examples include:

– The Melbourne People’s panel, where 43 randomly selected citizens presented the City council with a 10 year, $4bn plan for Melbourne

– The Flemish minister of culture’s citizens’ cabinet, which advised him on his upcoming legislation before he presented it to parliament

– The G1000 local citizens’ assemblies in the Netherlands, which bring randomly selected members of the community together to deliberate on collective solutions to the challenges being faced

– The Grandview-Woodlands citizens’ assembly on town planning in Vancouver, Canada…(More)

How Citizen Science Changed the Way Fukushima Radiation is Reported

Curated on February 14, 2016May 29, 2019 by Stefaan Verhulst

Ari Beser at National Geographic: “It appears the world-changing event didn’t change anything, and it’s disappointing,”said Pieter Franken, a researcher at Keio University in Japan (Wide Project), the MIT Media Lab (Civic Media Centre), and co-founder of Safecast, a citizen-science network dedicated to the measurement and distribution of accurate levels of radiation around the world, especially in Fukushima. “There was a chance after the disaster for humanity to innovate our thinking about energy, and that doesn’t seem like it’s happened. But what we can change is the way we measure the environment around us.”

Franken and his founding partners found a way to turn their email chain, spurred by the tsunami, into Safecast; an open-source network that allows everyday people to contribute to radiation-monitoring.

“We literally started the day after the earthquake happened,” revealed Pieter. “A friend of mine, Joi Ito, the director of MIT Media Lab, and I were basically talking about what Geiger counter to get. He was in Boston at the time and I was here in Tokyo, and like the rest of the world, we were worried, but we couldn’t get our hands on anything. There’s something happening here, we thought. Very quickly as the disaster developed, we wondered how to get the information out. People were looking for information, so we saw that there was a need. Our plan became: get information, put it together and disseminate it.”

An e-mail thread between Franken, Ito, and Sean Bonner, (co-founder of CRASH Space, a group that bills itself as Los Angeles’ first hackerspace), evolved into a network of minds, including members of Tokyo Hackerspace, Dan Sythe, who produced high-quality Geiger counters, and Ray Ozzie, Microsoft’s former Chief Technical Officer. On April 15, the group that was to become Safecast sat down together for the first time. Ozzie conceived the plan to strap a Geiger counter to a car and somehow log measurements in motion. This would became the bGeigie, Safecast’s future model of the do-it-yourself Geiger counter kit.

Armed with a few Geiger counters donated by Sythe, the newly formed team retrofitted their radiation-measuring devices to the outside of a car. Safecast’s first volunteers drove up to the city of Koriyama in Fukushima Prefecture, and took their own readings around all of the schools. Franken explained, “If we measured all of the schools, we covered all the communities; because communities surround schools. It was very granular, the readings changed a lot, and the levels were far from academic, but it was our start. This was April 24, 6 weeks after the disaster. Our thinking changed quite a bit through this process.”

With the DIY kit available online, all anyone needs to make their own Geiger counter is a soldering iron and the suggested directions.

Since their first tour of Koriyama, with the help of a successful Kickstarter campaign, Safecast’s team of volunteers have developed the bGeigie handheld radiation monitor, that anyone can buy on Amazon.com and construct with suggested instructions available online. So far over 350 users have contributed 41 million readings, using around a thousand fixed, mobile, and crowd-sourced devices….(More)

Improving government effectiveness: lessons from Germany

Curated on February 11, 2016July 19, 2019 by Stefaan Verhulst

Tom Gash at Global Government Forum: “All countries face their own unique challenges but advanced democracies also have much in common: the global economic downturn, aging populations, increasingly expensive health and pension spending, and citizens who remain as hard to please as ever.

At an event last week in Bavaria, attended by representatives of Bavaria’s governing party, the Christian Social Union (CSU) and their guests, it also became clear that there is a growing consensus that governments face another common problem. They have relied for too long on traditional legislation and regulation to drive change. The consensus was that simply prescribing in law what citizens and companies can and can’t do will not solve the complex problems governments are facing, that governments cannot legislate their way to improved citizen health, wealth and wellbeing….

…a number of developments …from which both UK and international policymakers and practitioners can learn to improve government effectiveness.

Behavioural economics: The Behavioural Insights Team (BIT), which span out of government in 2013 and is the subject of a new book by one of its founders and former IfG Director of Research, David Halpern, is being watched carefully by many countries abroad. Some are using its services, while others – including the New South Wales Government in Australia –are building their own skills in this area. BIT and others using similar principles have shown that using insights from social psychology – alongside an experimental approach – can help save money and improve outcomes. Well known successes include increasing the tax take through changing wording of reminder letters (work led by another IfG alumni Mike Hallsworth) and increasing pension take-up through auto-enrolment.
Market design: There is an emerging field of study which is examining how algorithms can be used to match people better with services they need – particularly in cases where it is unfair or morally repugnant to let allow a free market to operate. Alvin Roth, the Harvard Professor and Nobel prize winner, writes about these ‘matching markets’ in his book Who Gets What and Why – in which he also explains how the approach can ensure that more kidneys reach compatible donors, and children find the right education.
Big data: Large datasets can now be mined far more effectively, whether it is to analyse crime patterns to spot where police patrols might be useful or to understand crowd flows on public transport. The use of real-time information allows far more sophisticated deployment of public sector resources, better targeted at demand and need, and better tailored to individual preferences.
Transparency: Transparency has the potential to enhance both the accountability and effectiveness of governments across the world – as shown in our latest Whitehall Monitor Annual Report. The UK government is considered a world-leader for its transparency – but there are still areas where progress has stalled, including in transparency over the costs and performance of privately provided public services.
New management models: There is a growing realisation that new methods are best harnessed when supported by effective management. The Institute’s work on civil service reform highlights a range of success factors from past reforms in the UK – and the benefits of clear mechanisms for setting priorities and sticking to them, as is being attempted by governments new(ish) Implementation Taskforces and the Departmental Implementation Units currently cropping up across Whitehall. I looked overseas for a different model that clearly aligns government activities behind citizens’ concerns – in this case the example of the single non-emergency number system operating in New York City and elsewhere. This system supports a powerful, highly responsive, data-driven performance management regime. But like many performance management regimes it can risk a narrow and excessively short-term focus – so such tools must be combined with the mind-set of system stewardship that the Institute has long championed in its policymaking work.
Investment in new capability: It is striking that all of these developments are supported by technological change and research insights developed outside government. But to embed new approaches in government, there appear to be benefits to incubating new capacity, either in specialist departmental teams or at the centre of government….(More)”

Designing for Cities: Technology and the Urban Experience

Curated on February 9, 2016August 3, 2018 by Stefaan Verhulst

eBook byPaul McConnell and Michael Clare: “How can today’s growing cities use technology and design to improve their infrastructure, management, and quality of life? In this O’Reilly report, Paul McConnell and Mike Clare from Intersection review how connected services and platforms are redefining how cities function, and how people interact within them.

As the world becomes more urbanized and connected, design methods can be applied to some of the most critical challenges among three major groups: citizens, civic stakeholders, and commercial interests.

This report will provide you with background, examples, and approaches for citizen-centered experiences and civic innovation projects. The authors provide examples from projects including the MTA Subway System and LinkNYC—an ambitious program to replace New York’s aging pay phone infrastructure with the world’s largest and fastest free municipal Wi-Fi network….(More)”

Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy

Curated on February 4, 2016August 3, 2018 by Stefaan Verhulst

Edward Glaeser, Andrew Hillis, Scott Kominers and Michael Luca in American Economic Review: Papers and Proceedings: “The proliferation of big data makes it possible to better target city services like hygiene inspections, but city governments rarely have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to crowdsource competence by making data public and offering a reward for the best algorithm. A simple model suggests that open tournaments dominate consulting contracts when cities can tolerate risk and when there is enough labor with low opportunity costs. We also report on an inexpensive Boston-based restaurant tournament, which yielded algorithms that proved reasonably accurate when tested “out-of-sample” on hygiene inspections….(More)”

The true geographers are in the buses

Curated on February 3, 2016August 3, 2018 by Stefaan Verhulst

Felix Delattre: “When there is no map for the 1670 kilometers of metropolitan Managua’s public 45 bus lines network, there is only one thing you and anybody can do: Ask the people in the buses how to get from one point to another.

Once, a bus driver told us, that had no idea about the route of this bus, the first day he arrived at work. His supervisors didn’t explain him anything, so he took the most logical decision: he turned around and started asking the passengers where to go. And this is how he learned his own bus route.

The passengers of this complex – and naturally grown network within the capital – know most about it. But until today, a comprehensible map of Managua and Ciudad Sandino, that makes the cities more enjoyable has never existed. In both municipalities together every day there are approximately 1 million boardings. And within seventeen years of existence the city’s regulatory entity for municipal transports (IRTRAMMA), nor any private company, never could achieve to provide such a transit map.

But two years ago, a group inhabitants of Managua by own initiative decided to take the the feat and create the first bus network map in whole Central America. All creators are regular users of public transportation, which they use to get around in Nicaragua’s capital, in order to reach their job, their school, university or visit friends and family. We empowered ourselves, learned and mapped together the public transportation network of Managua. We were using available resources of new technologies and Free and Open Software, in particular the OpenStreetMap project and it’s ecosystem. This way more than 150 citizens collaborated in this gigantic task to map all routes and bus stops of the two cities.

The product of the effort is available online….(More)”