How Taiwan Used Big Data, Transparency and a Central Command to Protect Its People from Coronavirus


Article by Beth Duff-Brown: “…So what steps did Taiwan take to protect its people? And could those steps be replicated here at home?

Stanford Health Policy’s Jason Wang, MD, PhD, an associate professor of pediatrics at Stanford Medicine who also has a PhD in policy analysis, credits his native Taiwan with using new technology and a robust pandemic prevention plan put into place at the 2003 SARS outbreak.

“The Taiwan government established the National Health Command Center (NHCC) after SARS and it’s become part of a disaster management center that focuses on large-outbreak responses and acts as the operational command point for direct communications,” said Wang, a pediatrician and the director of the Center for Policy, Outcomes, and Prevention at Stanford. The NHCC also established the Central Epidemic Command Center, which was activated in early January.

“And Taiwan rapidly produced and implemented a list of at least 124 action items in the past five weeks to protect public health,” Wang said. “The policies and actions go beyond border control because they recognized that that wasn’t enough.”

Wang outlines the measures Taiwan took in the last six weeks in an article published Tuesday in the Journal of the American Medical Association.

“Given the continual spread of COVID-19 around the world, understanding the action items that were implemented quickly in Taiwan, and the effectiveness of these actions in preventing a large-scale epidemic, may be instructive for other countries,” Wang and his co-authors wrote.

Within the last five weeks, Wang said, the Taiwan epidemic command center rapidly implemented those 124 action items, including border control from the air and sea, case identification using new data and technology, quarantine of suspicious cases, educating the public while fighting misinformation, negotiating with other countries — and formulating policies for schools and businesses to follow.

Big Data Analytics

The authors note that Taiwan integrated its national health insurance database with its immigration and customs database to begin the creation of big data for analytics. That allowed them case identification by generating real-time alerts during a clinical visit based on travel history and clinical symptoms.

Taipei also used Quick Response (QR) code scanning and online reporting of travel history and health symptoms to classify travelers’ infectious risks based on flight origin and travel history in the last 14 days. People who had not traveled to high-risk areas were sent a health declaration border pass via SMS for faster immigration clearance; those who had traveled to high-risk areas were quarantined at home and tracked through their mobile phones to ensure that they stayed home during the incubation period.

The country also instituted a toll-free hotline for citizens to report suspicious symptoms in themselves or others. As the disease progressed, the government called on major cities to establish their own hotlines so that the main hotline would not become jammed….(More)”.

Systems Thinking and Regulatory Governance: A Review of the International Academic Literature


Paper by Jeroen van der Heijden: “This research paper presents findings from a broad scoping of the international academic literature on the use of systems thinking and systems science in regulatory governance and practice. It builds on a systematic review of peer-reviewed articles published in the top 15 journals for regulatory scholarship. The aim of the research paper is to introduce those working in a regulatory environment to the key concepts of systems thinking and systems science, and to discuss the state of the art of regulatory knowledge on these topics.

It addresses five themes:

(1) the evolution of systems thinking,

(2) examples of systems thinking from the academic literature,

(3) evidence of how systems thinking helps improving regulatory governance, and

(4) the epistemic challenges and

(5) ethical challenges that come with applying systems thinking to regulatory governance and practice….(More)”.

Partisan responses to democracy promotion – Estimating the causal effect of a civic information portal


Paper by Peter John and Fredrik M. Sjoberg: “Citizens respond to information about democracy according to whether they are electoral winners or losers. This difference occurs both at the national and constituency level. Democratic interventions that seek to promote accountability and transparency might therefore impact citizens differentially depending on the political party that people support. In a placebo-controlled experimental design, carried out in Kenya, we find that democracy promotion boosts the external efficacy and political participation of ruling party partisans, but leaves those from the opposition unaffected. These responses—based on national incumbency—are further conditioned by the partisanship of the MP of the constituency where the voter resides. These findings throw new light on the impact of civic interventions, such as Get Out the Vote (GOTV) and civic education, common in Africa as well as elsewhere, as we show their benefits accrue to the electoral winners rather than to the losers…(More)”.

Conceptualizing the Impact of Digital Interference in Elections: A Framework and Agenda for Future Research


Paper by Nahema Marchal: “Concerns over digital interference in elections are widespread. Yet evidence of its impact is still thin and fragmented. How do malicious uses of social media shape, transform, and distort democratic processes? And how should we characterize this impact? Existing research into the effects of social media manipulation has largely focused on measuring its purported impact on opinion swings and voting behavior. Though laudable, this focus might be too reductive. Drawing on normative theories of liberal democracy, in this paper I argue that the threat of digital interference does not lie in its capacity to change people’s views but rather in its power to undermine popular perceptions of electoral integrity, with potentially far-reaching consequences for public trust. Following this assessment, I formulate a preliminary research agenda and highlight previously overlooked relationships that could be explored to better understand how malicious uses of social media might shape such attitudes and to what effect….(More)”.

Civic Engagement Frameworks and Strategic Leadership Practices for Organization Development


Book by Susheel Chhabra: “In recent years, the engagement of stakeholders has become imperative for the overall success of an organization. As the global business landscape continues to evolve, promoting modern leadership techniques and engagement with the community have become two key tactics for organizations to remain competitive in the current market. Understanding and implementing these methodologies is pivotal for professionals and researchers around the globe.

Civic Engagement Frameworks and Strategic Leadership Practices for Organization Development is a critical reference source that provides vital research on the implementation of strategic leadership techniques for promoting civic engagement and sustaining organizational success. While highlighting topics such as social media strategies, analytical tools, and ethical interventions, this book is ideally designed for managers, executives, politicians, researchers, business specialists, government professionals, consultants, academicians, and students seeking current research on the use of civic engagement and strategic leadership initiatives for the overall development of organizations….(More)”.

France asks its citizens how to meet its climate-change targets


The Economist on “An experiment in consultative democracy”: “A nurse, a roofer, an electrician, a former fireman, a lycée pupil, a photographer, a teacher, a marketing manager, an entrepreneur and a civil servant. Sitting on red velvet benches in a domed art-deco amphitheatre in Paris, they and 140 colleagues are part of an unusual democratic experiment in a famously centralised country. Their mission: to draw up measures to reduce French greenhouse-gas emissions by at least 40% by 2030, in line with an eu target that is otherwise in danger of being missed (and which the European Commission now wants to tighten). Six months ago, none of them had met. Now, they have just one month left to show that they can reinvent the French democratic process—and help save the planet. “It’s our moment,” Sylvain, one of the delegates, tells his colleagues from the podium. “We have the chance to propose something historic.”

On March 6th the “citizens’ climate convention” was due to begin its penultimate three-day sitting, the sixth since it began work last October. The convention is made up of a representative sample of the French population, selected by randomly generated telephone numbers. President Emmanuel Macron devised it in an attempt to calm the country after the gilets jaunes (yellow jackets) crisis of 2018. In response to the demand for less top-down decision-making, he first launched what he grandly called a “great national debate”, which took place a year ago. He also pledged the creation of a citizens’ assembly. It is designed to focus on precisely the conundrum that provoked the original protests against a rise in the carbon tax on motor fuel: how to make green policy palatable, efficient and fair.Already signed up?…(More)”.

Wanted: Data Stewards: (Re-)Defining The Roles and Responsibilities of Data Stewards for an Age of Data Collaboration


Wanted: Data Stewards: (Re-)Defining The Roles and Responsibilities of Data Stewards for an Age of Data Collaboration

Stefaan G. Verhulst, Andrew Zahuranec, Andrew Young and Michelle Winowatan at Data & Policy: “As data grows increasingly prevalent in our economy, it is increasingly clear, too, that tremendous societal value can be derived from reusing and combining previously separate datasets. One avenue that holds particular promise are data collaboratives. Data collaboratives are a new form of partnership in which data (such as data owned by corporations) or data expertise is made accessible for external parties (such as academics or statistical offices) working in the public interest. By bringing together a wide range of inter-sectoral expertise to bear on the data, collaboration can result in new insights and innovations, and can help unlock the public good potential of previously siloed data or expertise.

Yet, not all data collaboratives are successful or go beyond pilots. Based on research and analysis of hundreds of data collaboratives, one factor seems to stand out as determinative of success above all others — whether there exist individuals or teams within data-holding organizations who are empowered to proactively initiate, facilitate and coordinate data collaboratives toward the public interest. We call these individuals and teams “data stewards.”

They systematize the process of partnering, and help scale efforts when there are fledgling signs of success. Data stewards are essential for accelerating the re-use of data in the public interest by providing functional access, and more generally, to unlock the potential of our data age. Data stewards form an important — and new — link in the data value chain.

In its final report, the European Commission’s High-Level Expert Group on Business-to-Government (B2G) Data Sharing also noted the need for data stewards to enable responsible, accountable data sharing for the public interest. In their report, they write:

“A key success factor in setting up sustainable and responsible B2G partnerships is the existence, within both public- and private-sector organisations, of individuals or teams that are empowered to proactively initiate, facilitate and coordinate B2G data sharing when necessary. As such, ‘data stewards’ should become a recognised function.”

The report goes on further to acknowledge the need to scope, design, and establish a network or a community of practice around data stewardship.

Wanted: Data Stewards

A new position paper, released by The GovLab within the context of the UN Statistical Commission High-Level Forum on Official Statistics which focused on “Data stewardship — a solution for official statistics’ predicament?” seeks to begin that work. The paper, titled “Wanted: Data Stewards: (Re-)Defining The Roles and Responsibilities of Data Stewards for an Age of Data Collaboration” tackles questions regarding the profile and potential of data stewards. It aims to provide an operational roadmap to support the implementation (or expansion) of data stewardship functions in public- and private-sector entities; and to start building a community of expertise.

Moreover, it addresses the tendency to conflate the roles of data stewards with those of individuals or groups who might better be described as chief privacy, chief data or chief security officers. This slippage is perhaps understandable, we need to redefine the role that is somewhat broader. While data management, privacy and security are key components of trusted and effective data collaboratives, the real goal is to re-use data for broader social goals (while preventing any potential harms that may result from sharing).

In particular the position paper — which captures lived experience of numerous data stewards- seeks to provide more clarity on how data stewards can accomplish these duties by:

  • Defining the responsibilities of a data steward; and
  • Identifying the roles which a data steward must fill to achieve these responsibilities…(More)”.

Reimagining Democracy: Lessons in Deliberative Democracy from the Irish Front Line


Open Access Book: “The Lawrence and Lynne Brown Democracy Medal, presented by the McCourtney Institute for Democracy at Penn State, recognizes outstanding individuals, groups, and organizations that produce innovations to further democracy in the United States or around the world.

2019 Brown Democracy Medal winners David M. Farrell and Jane Suiter are co-leads on the Irish Citizens’ Assembly Project, which has transformed Irish politics over the past decade. The project started in 2011 and led to a series of significant policy decisions, including successful referenda on abortion and marriage equality….(More)”.

Good process is vital for good government


Andrea Siodmok and Matthew Taylor at the RSA: “…‘Bad’ process is time wasting and energy sapping. It can reinforce barriers to collaboration, solidify hierarchies and hamper adaptiveness.

‘Good process’ energises people, creates spaces for different ideas to emerge, builds trust and collective capacity.

The bad and good could be distinguished along several dimensions. Here are some:

Bad process:

  • Routine/happens because it happens            
  • Limited preparation and follow through         
  • Little or no facilitation            
  • Reinforces hierarchies, excludes key voices  
  • Rigid accountability focussed on blame           
  • Always formal and mandated           
  • Low trust/transactional       

Good process:

  • Mission/goal oriented – happens because it makes a difference
  • Sees process as part of a flow of change – clear accountability
  • Facilitated by people with necessary skills and techniques 
  • Inclusive, what matters is the quality of contributions not their source
  • Collective accountability focussed on learning 
  • Mixes formal and informal settings and methods, often voluntary
  • Trust enhancing/collaborative

Why is bad process so prevalent and good process so rare?

Because bad process is often the default. In the short term, bad process is easier, less intensive-resource, and less risky than good process.

Bringing people together in inclusive processes

Bringing key actors together in inclusive processes help us both understand the system that is maintaining the status quo and building a joint sense of mission for a new status quo.

It also helps people start to identify and organise around key opportunities for change. 

One of the most positive developments to have occurred in and around Whitehall in recent years is the emergence of informal, system spanning networks of public officials animated by shared values and goals such as One Team Gov and a whole host of bottom up networks on topics as diverse as wellbeing, inclusion, and climate change….(More)”.

Facebook Ads as a Demographic Tool to Measure the Urban-Rural Divide


Paper by Daniele Rama, Yelena Mejova, Michele Tizzoni, Kyriaki Kalimeri, and Ingmar Weber: “In the global move toward urbanization, making sure the people remaining in rural areas are not left behind in terms of development and policy considerations is a priority for governments worldwide. However, it is increasingly challenging to track important statistics concerning this sparse, geographically dispersed population, resulting in a lack of reliable, up-to-date data. In this study, we examine the usefulness of the Facebook Advertising platform, which offers a digital “census” of over two billions of its users, in measuring potential rural-urban inequalities.

We focus on Italy, a country where about 30% of the population lives in rural areas. First, we show that the population statistics that Facebook produces suffer from instability across time and incomplete coverage of sparsely populated municipalities. To overcome such limitation, we propose an alternative methodology for estimating Facebook Ads audiences that nearly triples the coverage of the rural municipalities from 19% to 55% and makes feasible fine-grained sub-population analysis. Using official national census data, we evaluate our approach and confirm known significant urban-rural divides in terms of educational attainment and income. Extending the analysis to Facebook-specific user “interests” and behaviors, we provide further insights on the divide, for instance, finding that rural areas show a higher interest in gambling. Notably, we find that the most predictive features of income in rural areas differ from those for urban centres, suggesting researchers need to consider a broader range of attributes when examining rural wellbeing. The findings of this study illustrate the necessity of improving existing tools and methodologies to include under-represented populations in digital demographic studies — the failure to do so could result in misleading observations, conclusions, and most importantly, policies….(More)”.