Open Innovation: Practices to Engage Citizens and Effectively Implement Federal Initiatives


United States Government Accountability Office: “Open innovation involves using various tools and approaches to harness the ideas, expertise, and resources of those outside an organization to address an issue or achieve specific goals. GAO found that federal agencies have frequently used five open innovation strategies to collaborate with citizens and external stakeholders, and encourage their participation in agency initiatives.

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GAO identified seven practices that agencies can use to effectively implement initiatives that involve the use of these strategies:

  • Select the strategy appropriate for the purpose of engaging the public and the agency’s capabilities.
  • Clearly define specific goals and performance measures for the initiative.
  • Identify and engage external stakeholders and potential partners.
  • Develop plans for implementing the initiative and recruiting participants.
  • Engage participants and partners while implementing the initiative.
  • Collect and assess relevant data and report results.
  • Sustain communities of interested partners and participants.

Aspects of these practices are illustrated by the 15 open innovation initiatives GAO reviewed at six selected agencies: the Departments of Energy, Health and Human Services, Housing and Urban Development, and Transportation (DOT); the Environmental Protection Agency; and the National Aeronautics and Space Administration (NASA).

For example:

• With the Asteroid Data Hunter challenge, NASA used a challenge and citizen science effort, beginning in 2014, to improve the accuracy of its asteroid detection program and develop an application for citizen scientists.

• Since 2009, DOT’s Federal Highway Administration has used an ideation initiative called Every Day Counts to identify innovations to improve highway project delivery. Teams of federal, state, local, and industry experts then implement the ideas chosen through this process….(More)”

NYC cyclists crowd-source map showing cars in bike lanes


Springwise: “Founded by a cyclist frustrated at the lack of local government action on enforcing bike safety, the Cars In Bike Lanes map geo-tags and time-stamps each contribution. New York City riders upload their photos, including a description of the cross streets where the incident occurred. License plate details are made visible, and users of the map can click to find out if a driver is a repeat offender.

The interactive map is open source, and the founder says he hopes other cities and developers customize the site for their areas. Development plans for the site will focus on increasing the numbers of cyclists using, and contributing to, it. And ideally, it will put pressure on local governments to actively enforce safety regulations designed to protect cyclists.

Cycle safety is a common urban problem, and cities around the world are designing different solutions. In The Netherlands,flashing LED lights warn cars of approaching cyclists at busy intersections. In Denmark, bikes fitted with radio frequency identification tags turn traffic lights in favor of the cyclist….(More)”

Crowdsourcing investigative journalism


Convoca in Peru: “…collaborative effort is the essence of Convoca. We are a team of journalists and programmers who work with professionals from different disciplines and generations to expose facts that are hidden by networks of power and affect the life of citizens. We bet on the work in partnership to publish findings of high impact from Peru, where the Amazon survives in almost 60% of the country, in the middle of oil exploitation, minerals and criminal activities such as logging, illegal mining and human trafficking. Fifty percent of social conflicts have as epicenter extractives areas of natural resources where the population and communities with the highest poverty rates live.

Over one year and seven months, Convoca has uncovered facts of public relevance such as the patterns of corruption and secrecy networking with journalists from Latin America and the world. The series of reports with the BRIO platform revealed the cost overruns of highways and public works in Latin American countries in the hands of Brazilian companies financed by the National Bank of Economic and Social Development (BNDES), nowadays investigated in the most notorious corruption scandal in the region, ‘Lava Jato’. This research won the 2016 Journalistic Excellence Award granted by the Inter American Press Association (SIP). On a global scale, we dove into 11 million and a half files of the ‘Panama Papers’ with more than a hundred media and organizations led by the International Consortium of Investigative Journalists (ICIJ), which allowed to undress the world of tax havens where companies and characters hide their fortune.

Our work on extractive industries ‘Excesses unpunished’ won the most important award of data journalism in the world, the Data Journalism Awards 2016, and is a finalist of the Gabriel Garcia Marquez Award which recognized the best of journalism in Latin America. We invite you to be the voice of this effort to keep publishing new reports that allow citizens to make better decisions about their destinies and compel groups of power to come clean about their activities and fulfill their commitments. So join ConBoca: The Power of Citizens Call, our first fundraising campaign alongside our readers. We believe that journalism is a public service….(More)”

How Companies Can Help Cities Close the Data Gap


Shamina Singh in Governing: “Recent advances in data analytics have revolutionized the way many companies do business. Starbucks, for example, rolls out new beverages and chooses its store locations by analyzing customer, economic and other data. And as Amazon’s customers know so well, the company makes purchase recommendations to them in real time based on items they’ve viewed or bought. So why aren’t more of our cities leveraging data in the same way to improve services for their residents?

According to a recent report by Bloomberg Philanthropies’ What Works Cities initiative, city officials say they simply lack the capacity to do so. Nearly half pointed to a shortage of staff and financial resources dedicated to gathering and evaluating data.

This gap between companies’ and cities’ ability to use data is not surprising. Businesses have invested heavily in data and analytics in recent years, and they are spending an average of $7 million annually per company on data-related activities. These investments are made with the understanding that they will improve the companies’ bottom line, and they have started paying off.

City halls, on the other hand, find themselves hamstrung when it comes to investing in data and analytics. Despite recent growth, city revenues remain below pre-recession levels, with spending demands on the rise. Furthermore, many cities face the need to balance long-term opportunity with real short-term needs. Do you hire a data scientist — who may command a salary north of $200,000 — to research strategies to reduce crime in the long run, or do you hire more police officers to keep neighborhoods safe today?….

One way companies can help is through data philanthropy, leveraging their data analytics and capabilities to advance social progress. A step beyond conventional philanthropy and traditional corporate social-responsibility initiatives, data philanthropy is a new kind of response to social issues.

There are a number of ways cities could employ data philanthropy. For starters, they could partner with relevant apps to help ameliorate deteriorating roads. In Oklahoma City, for example, potholes are a particularly serious problem. Data from Waze, the community-based mapping and navigation app, could be leveraged to build a system through which residents could report potholes, allowing city services to efficiently fill them in.

Some data-philanthropy projects are already underway. Uber, for example, recently partnered with the city of Boston in the hopes that its data could help the city improve traffic congestion and community planning. Uber donates anonymized trip data by Zip code, allowing city officials to see the date and time of a trip, its duration and distance traveled. Boston’s transportation, neighborhood development and redevelopment agencies will have access to the data, equipping them with a new tool for more-effective policymaking.

While there is demonstrated enthusiasm from cities for more effective use of data to improve their residents’ lives, cities won’t be able to close the data gap on their own. Private-sector companies must answer the call. Helped in part by the better use of data, cities can create improved, more inclusive and stronger business environments. Who would argue with that goal?…(More)”

From Brexit to Colombia’s No vote: are constitutional democracies in crisis?


 in The Conversation Global: What do Colombia’s recent plebiscite and Brexit have in common? The surface similarities are clear: both referendums produced outcomes that few experts or citizens expected.

And many considered them a blow to core the social values of peace, integration, development and prosperity.

The unanticipated and widely debated results in Colombia and Great Britain – indeed, the very decision to use the mechanism of popular consultation to identify the citizenry’s will – obliges us to reflect on the future of democratic systems.

Both the British and Colombian plebiscites can be understood as the consequence, not the cause, of a crisis in representative democracy that affects not just these two countries but many others around the world.

The nature of democracy

Democracies recognise that only the people have the legitimacy to decide their destiny. But they also acknowledge that identifying the will of a collective isn’t simple: modern democracies are constitutional, which means that decisions made by the people – usually through their representatives – are limited by the content of the national constitution.

Decisions occasionally made by a constitutional assembly or by a supermajority in congress – say, to ban torture – prevent the government from authorising such action, no matter how dramatic the current social circumstance (a terrorist attack, for instance, or war), or how much a national majority favours the measure.

Constitutional rights and the rules of the democratic game cannot be modified by governments or even by a majority of the people. Democratic communities are bound by the deep constitutional commitments they’ve made to respect human rights and the rule of law.

These beliefs may, of course, be threatened by an occasional challenge. A terrorist attack that fills people with fear and resentment may make them forget, momentarily, that yesterday or two centuries ago – when they were mentally and emotionally far from this blinding, overwhelming event – they made the choice never to torture, anticipating that their desire to do so would be motivated by basic human instinct such as survival or vengeance.

That’s what a constitution is for: defining our shared basic values and goals as a nation, external factors be damned.

Decisions like the ones the Colombian and British people were asked to vote on do not represent mere political choices, such as whether to raise the sales tax or expand free trade.

They were much more akin to constitutional decisions that, depending on their outcomes, would usher in a new era in the lives of those nations. Community identity, rights, the rule of law and peace itself were some of the basic and fundamental values at stake.

The problem with plebiscites

There are many ways to make, validate, and build consensus around fundamental constitutional decisions: parliamentary super-majorities in Chile, constitutional assemblies in Argentina, or state legislature approvalin Mexico and the United States.

In some, such as the current Chilean process designed by Michelle Bachelet’s administration, the people themselves are called to deliberate constitutional choices in public forums.

And yet in the Colombian and the British cases, the government chose the riskiest of all known methods for identifying popular constitutional will. In this kind of process, complex questions are put forth in a way that makes it seem quite simple, because they must be answered in a single word: yes or no….

these difficult and deep concerns cannot be decided via a confusing question and a binary response.

Plebiscites are not necessarily democratic for those of us who believe that the justification of democracy as a superior political system superior is not because it counts heads, but because of the deliberative process that precedes decisions.

Thus, Chilean dictator Augusto Pinochet’s famous plebscita were not democratic exercises. A democratic exercise only exists when a diverse exchange of perspectives, opinions, and information can take place. The more diverse those inputs, the more legitimate the outcome of the vote.

The plebiscite constitutes the opposite of everything that we hope will happen in constitutional decision-making: the question is designed and imposed by those in power and the probability or suspicion that their formulation is biased is very high.

What’s more, public deliberation about the question may happen, but it’s not a certainty. Are people talking to their neighbours? Are they developing their position and hearing alternative approaches, which is the best way to make an educated decision?…

Constitutional decisions, which is to say the decisions political communities make rarely but carefully over the course of their history – what Bruce Ackerman calls “constitutional moments” – cannot be decided by plebiscite.

The popular will is too elusive for us to fool ourselves into thinking we can capture it with a single question….(More)”

For Better Citizenship, Scratch and Win


Tina Rosenberg in the New York Times: “China, with its largely cash economy, has a huge problem with tax evasion. Not just grand tax evasion, but the everyday “no receipt, please” kind, even though there have been harsh penalties: Before 2011, some forms of tax evasion were even punishable by death.

The country needed a different approach. So what did it do to get people to pay sales tax?
A. Hired a force of inspectors to raid restaurants and stores to catch people skipping the receipt, accompanied by big fines and prison terms.
B. Started an “It’s a citizen’s duty to denounce” exhortation campaign.
C. Installed cameras to photograph every transaction.
D. Turned receipts into scratch-off lottery games.

One of these things is not like the other, and that’s the answer: D. Instead of punishing under-the-table transactions, China wisely decided to encouragelegal transactions by starting a receipt lottery. Many places have done this — Brazil, Chile, Malta, Portugal, Slovakia and Taiwan, among others. In Taiwan, for example, every month the tax authorities post lottery numbers; match a few numbers for a small prize, or all of them to win more than $300,000.

China took it further. Customers need not store their receipts and wait until the end of the month to see if they’ve won money. Gratification is instant: Each receipt, known as a fapiao, is a scratch-off lottery ticket. People still game the system, but much less. The fapiao system has greatly raised collections of sales tax, business income tax and total tax. And it’s cheap to administer: one study found that new tax revenue totaled 30 times (PDF) the cost of the lottery prizes.

When a receipt is a lottery ticket, people ask for a receipt. They hope to get money, but just as important, they like to play games. Those axioms apply around the globe.

“We have groups that say: we can give out an incentive to our customers worth $15,” said Aron Ezra, chief executive of OfferCraft, an American company that designs games for businesses. “They could do that and have everyone get an incentive for $15. But they’d get better results for the same average price by having variability — some get $10, some get $100.” The lottery makes it exciting.

The huge popularity of lotteries shows this. Another example is the Save to Win program, which credit unions are using in seven states. Microscopic interest rates weren’t enough to get low-income customers to save. So instead, for every $25 they put into a savings account, depositors get one lottery entry. They can win a grand prize — in some states, $10,000 — or $100 prizes every month.

What else could lotteries do?

Los Angeles and Philadelphia have been the sites of experiments to increase dismal voter turnout in local elections by choosing a voter at random to win a large cash prize. In May 2015, the Southwest Voter Registration Education Project in Los Angeles offered $25,000 to a random voter in one district during a school board election, in a project named Voteria.

Health-related lotteries aren’t new. In 1957, Glasgow held a mass X-ray campaign to diagnose tuberculosis. Health officials aimed to X-ray 250,000 people and in the end got three times that many. One reason for the enthusiasm: a weekly prize draw. A lovely vintage newsreel reported on the campaign.

More than 50 years later, researchers set up a lottery among young adults in Lesotho, designed to promote safe sex practices. Every four months the subjects were tested for two sexually transmitted diseases, syphilis and trichonomiasis. A negative test got them entered into a lottery to win either $50 (equivalent to a week’s average salary) or $100. The idea was to see if incentives to reduce the spread of syphilis would also protect against HIV.

The results were significant — a 21.4 percent reduction in the rate of new H.I.V. infections, and a 3.4 percent lower prevalence rate of HIV in the treatment group after two years. And the effect was lasting — the gains persisted a year after the experiment ended. The lottery worked in large part because it was most attractive to those most at risk: many people who take sexual risks also enjoy taking monetary risks, and might be eager to play a lottery.

The authors wrote in a blog post: “To the best of our knowledge, this is the first H.I.V. prevention intervention focusing on sexual behavior changes (as opposed to medical interventions) to have been demonstrated to lead to a significant reduction in H.I.V. incidence, the ultimate objective of any H.I.V. prevention intervention.”…(More)”

Participatory Budgeting in the United States: A Guide for Local Governments


Book by Victoria Gordon, Jeffery L. Osgood, Jr., Daniel Boden: “Although citizen engagement is a core public service value, few public administrators receive training on how to share leadership with people outside the government.Participatory Budgeting in the United States serves as a primer for those looking to understand a classic example of participatory governance, engaging local citizens in examining budgetary constraints and priorities before making recommendations to local government. Utilizing case studies and an original set of interviews with community members, elected officials, and city employees, this book provides a rare window onto the participatory budgeting process through the words and experiences of the very individuals involved. The central themes that emerge from these fascinating and detailed cases focus on three core areas: creating the participatory budgeting infrastructure; increasing citizen participation in participatory budgeting; and assessing and increasing the impact of participatory budgeting. This book provides students, local government elected officials, practitioners, and citizens with a comprehensive understanding of participatory budgeting and straightforward guidelines to enhance the process of civic engagement and democratic values in local communities….(More)”

Three Use Cases How Big Data Helps Save The Earth


DataFloq: “The earth is having a difficult time, for quite some time already. Deforestation is still happening at a large scale across the globe. In Brazil alone 40,200 hectares were deforested in the past year. The great pacific garbage patch is still growing and smog in Beijing is more common than a normal bright day. This is nothing new unfortunately. A possible solution is however. Since a few years, scientists, companies and governments are turning to Big Data to solve such problems or even prevent them from happening. It turns out that Big Data can help save the earth and if done correctly, this could lead to significant results in the coming years. Let’s have a look at some fascinating use cases of how Big Data can contribute:

Monitoring Biodiversity Across the Globe

Conservation International, a non-profit environmental organization with a mission to protect nature and its biodiversity, crunches vast amounts of data from images to monitor biodiversity around the world. At 16 important sites across the continents, they have installed over a 1000 smart cameras. Thanks to the motion sensor, these cameras will captures images as soon as the sensor is triggered by animals passing by. Per site these cameras cover approximately 2.000 square kilometres…. They automatically determine which species have appeared in the images and enrich the data with other information such as climate data, flora and fauna data and land use data to better understand how animal populations change over time…. the Wildlife Picture Index (WPI) Analytics System, a project dashboard and analytics tool for visualizing user-friendly, near real-time data-driven insights on the biodiversity. The WPI monitors ground-dwelling tropical medium and large mammals and birds, species that are important economically, aesthetically and ecologically.

Using Satellite Imagery to Combat Deforestation

Mapping deforestation is becoming a lot easier today thanks to Big Data. Imagery analytics allows environmentalists and policy makers to monitor, almost in real-time, the status of forests around the globe with the help of satellite imagery. New tools like the Global Forest Watch uses a massive amount of high-resolution NASA satellite imagery to assist conservation organizations, governments and concerned citizens monitor deforestation in “near-real time.”…

But that’s not all. Planet Labs has developed a tiny satellite that they are currently sending into space, dozens at a time. The satellite measures only 10 by 10 by 30 centimeters but is outfitted with the latest technology. They aim to create a high-resolution image of every spot on the earth, updated daily. Once available, this will generate massive amounts of data that they will open source for others to develop applications that will improve earth.

Monitoring and Predicting with Smart Oceans

Over 2/3 of the world consists of oceans and also these oceans can be monitored. Earlier this year, IBM Canada and Ocean Networks Canada announced a three-year program to better understand British Colombia’s Oceans. Using the latest technology and sensors, they want to predict offshore accidents, natural disasters and tsunamis and forecast the impact of these incidents. Using hundreds of cabled marine sensors they are capable of monitoring waves, currents, water quality and vessel traffic in some of the major shipping channels….These are just three examples of how Big Data can help save the planet. There are of course a lot more fascinating examples and here is list of 10 of such use cases….(More)”

USGS expands sensor network to track monster hurricane


Mark Rockwell at FCW: “The internet of things is tracking Hurricane Matthew. As the monster storm draws a bead on the south Atlantic coast after wreaking havoc in the Caribbean, its impact will be measured by a sensor network deployed by the U.S. Geological Survey.

USGS hurricane response crews are busy installing two kinds of sensors in areas across four states where the agency expects the storm to hit hardest. The information the sensors collect will help with disaster recovery efforts and critical weather forecasts for the National Weather Service and the Federal Emergency Management Agency.

As is the case with most things these days, the storm will be tracked online.

The information collected will be distributed live on the USGS Flood Viewer to help federal and state officials gauge the extent and the storm’s damage as it passes through each area.

FEMA, which tasked USGS with the sensor distribution, is also talking with other federal and state officials further up the Atlantic coastline about whether the equipment is needed there. Recent forecasts call for Matthew to take a sharp easterly turn and head out to sea as it reaches the North Carolina coast.

USGS crews are in installing storm-surge sensors at key sites along the coasts of North Carolina, South Carolina, Georgia, and Florida in anticipation of the storm, said Brian McCallum, associate director for data at the USGS South Atlantic Water Science Center.

In all, USGS is deploying more than 300 additional weather and condition sensors, he told FCW in an interview on Oct. 5.

The devices come in two varieties. The first are 280 storm surge sensors, set out in protective steel tubes lashed to piers, bridges and other solid structures in the storm’s projected path. The low-cost devices will provide the highest density of storm data, such as depth and duration of the storm surge, McCallum said. The devices won’t communicate their information in real time, however; McCallum said USGS crews will come in behind the storm to upload the sensor data to the Internet.

The second set of sensors, however, could be thought of as the storm’s “live tweets.” USGS is installing 25 rapid-deployment gauges to augment its existing collection of sensors and fill in gaps along the coast….(More)”

Evaluating World Bank Support to Budget Analysis and Transparency


Report by Linnea Mills and Clay G. Wescott: “BOOST is a new resource launched in 2010 to facilitate improved quality, classification, and access to budget data and promote effective use for improved government decision making, transparency and accountability. Using the Government’s own data from public expenditure accounts held in the Government’s Financial Management Information System, and benefiting from a consistent methodology, the BOOST data platform makes highly granular fiscal data accessible and ready-for-use. National authorities can significantly enhance fiscal transparency by publishing summary data and analysis or by providing open access to the underlying dataset. This paper addresses four research questions: Did BOOST help improve the quality of expenditure analysis available to government decision makers? Did it help to develop capacity in central finance and selected spending agencies to sustain expenditure analysis? Did it help to improve public access to expenditure analysis anddata? Did it help to increase awareness of the opportunities for BOOST and expenditure analysis in Sub-Saharan Africa as well as countries outside this region where BOOST has been used (Georgia, Haiti and Tunisia).

Evidence has been drawn from various sources. Survey questionnaires were sent to all World Bank task team leaders for Gates Trust Fund supported countries. Completed questionnaires were received from 18 predominantly African countries (Annex 4). These 18 countries constitute the majority but not all of the countries implementing BOOST with financial support from the Trust Fund. Information has also been gathered through a BOOST stakeholder questionnaire targeting government officials, civil society representatives and representatives from parliaments at country level, field visits to Kenya, Mozambique and Uganda, interviews with stakeholders at the Bank and at country level, participation at regional conferences on BOOST in South Africa and Senegal, and document review. Interviews covered participants from some countries that did not complete questionnaires, such as Haiti.

The research will help to inform the Bill and Melinda Gates Foundation, and the World Bank, the administrator of the trust fund on the achievements of the program, and the value of continuing support. It will inform client country Governments, and non-Government actors interested in improved dissemination and analysis of quality public financial data. The research should also be useful for vendors of similar products like OpenGov; and to international scholars and experts working to better understand public expenditure management in developing countries….(More)”