New book by Simon Head: “The tools of corporate efficiency—expert systems, databases, and operations management—have improved our lives significantly, but with a cost: they’re turning us into mindless drones.
We live in the age of Computer Business Systems (CBSs)—the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy.
Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line.”
11 ways to rethink open data and make it relevant to the public
Miguel Paz at IJNET: “It’s time to transform open data from a trendy concept among policy wonks and news nerds into something tangible to everyday life for citizens, businesses and grassroots organizations. Here are some ideas to help us get there:
1. Improve access to data
Craig Hammer from the World Bank has tackled this issue, stating that “Open Data could be the game changer when it comes to eradicating global poverty”, but only if governments make available online data that become actionable intelligence: a launch pad for investigation, analysis, triangulation, and improved decision making at all levels.
2. Create open data for the end user
As Hammer wrote in a blog post for the Harvard Business Review, while the “opening” has generated excitement from development experts, donors, several government champions, and the increasingly mighty geek community, the hard reality is that much of the public has been left behind, or tacked on as an afterthought. Let`s get out of the building and start working for the end user.
3. Show, don’t tell
Regular folks don’t know what “open data” means. Actually, they probably don’t care what we call it and don’t know if they need it. Apple’s Steve Jobs said that a lot of times, people don’t know what they want until you show it to them. We need to stop telling them they need it and start showing them why they need it, through actionable user experience.
4. Make it relevant to people’s daily lives, not just to NGOs and policymakers’ priorities
A study of the use of open data and transparency in Chile showed the top 10 uses were for things that affect their lives directly for better or for worse: data on government subsidies and support, legal certificates, information services, paperwork. If the data doesn’t speak to priorities at the household or individual level, we’ve lost the value of both the “opening” of data, and the data itself.
5. Invite the public into the sandbox
We need to give people “better tools to not only consume, but to create and manipulate data,” says my colleague Alvaro Graves, Poderopedia’s semantic web developer and researcher. This is what Code for America does, and it’s also what happened with the advent of Web 2.0, when the availability of better tools, such as blogging platforms, helped people create and share content.
6. Realize that open data are like QR codes
Everyone talks about open data the way they used to talk about QR codes–as something ground breaking. But as with QR Codes, open data only succeeds with the proper context to satisfy the needs of citizens. Context is the most important thing to funnel use and success of open data as a tool for global change.
7. Make open data sexy and pop, like Jess3.com
Geeks became popular because they made useful and cool things that could be embraced by end users. Open data geeks need to stick with that program.
8. Help journalists embrace open data
Jorge Lanata, a famous Argentinian journalist who is now being targeted by the Cristina Fernández administration due to his unfolding of government corruption scandals, once said that 50 percent of the success of a story or newspaper is assured if journalists like it.
That’s true of open data as well. If journalists understand its value for the public interest and learn how to use it, so will the public. And if they do, the winds of change will blow. Governments and the private sector will be forced to provide better, more up-to-date and standardized data. Open data will be understood not as a concept but as a public information source as relevant as any other. We need to teach Latin American journalists to be part of this.
9. News nerds can help you put your open data to good use
In order to boost the use of open data by journalists we need news nerds, teams of lightweight and tech-heavy armored journalist-programmers who can teach colleagues how open data through brings us high-impact storytelling that can change public policies and hold authorities accountable.
News nerds can also help us with “institutionalizing data literacy across societies” as Hammer puts it. ICFJ Knight International Journalism Fellow and digital strategist Justin Arenstein calls these folks “mass mobilizers” of information. Alex Howard “points to these groups because they can help demystify data, to make it understandable by populations and not just statisticians.”
I call them News Ninja Nerds, accelerator taskforces that can foster innovationsin news, data and transparency in a speedy way, saving governments and organizations time and a lot of money. Projects like ProPublica’s Dollars For Docs are great examples of what can be achieved if you mix FOIA, open data and the will to provide news in the public interest.
10. Rename open data
Part of the reasons people don’t embrace concepts such as open data is because it is part of a lingo that has nothing to do with them. No empathy involved. Let’s start talking about people’s right to know and use the data generated by governments. As Tim O’Reilly puts it: “Government as a Platform for Greatness,” with examples we can relate to, instead of dead .PDF’s and dirty databases.
11. Don’t expect open data to substitute for thinking or reporting
Investigative Reporting can benefit from it. But “but there is no substitute for the kind of street-level digging, personal interviews, and detective work” great journalism projects entailed, says David Kaplan in a great post entitled, Why Open Data is Not Enough.”
Three ways digital leaders can operate successfully in local government
Carl Haggerty in The Guardian: “The landscape of digital is constantly changing and being redefined with every new development, technology breakthrough, success and failure. We need digital public sector leaders who can properly navigate this environment, and follow these three guidelines.
1. Champion open data
We need leaders who can ensure that information and data is open by default, and secure when absolutely required. Too often councils commission digital programmes only to find the data generated does not easily integrate with other systems, or that data is not council-owned and can only be accessed at further cost.
2. Don’t get distracted by flashy products
Leaders must adopt an agnostic approach to technology, and not get seduced by the ever-increasing number of digital technologies and lose sight of real user and business needs.
3. Learn from research
Tales of misplaced IT investments plague the public sector, and senior leaders are understandably hesitant when considering future investments. To avoid causing even more disruption, we should learn from research findings such as those of the New Local Government Network’s recent digital roundtables on what works.
Making the decision to properly invest in digital leadership will not just improve decision making about digital solutions and strategies. It will also bring in the knowledge needed to navigate the complex security requirements that surround public-sector IT. And it will ensure that practices honed in the digital environment become embedded in the council more generally.
In Devon, for example, we are making sure all the services we offer online are based on the experience and behaviour of users. This has led service teams to refocus on the needs of citizens rather than those of the organisation. And our experiences of future proofing, agility and responsiveness are informing service design throughout the council.
What’s holding us back?
Across local government there is still a fragmented approach to collaboration. In central government, the Government Digital Service is charged with providing the right environment for change across all government departments. However, in local government, digital leaders often work alone without a unifying strategy across the sector. It is important to understand and recognise that the Government Digital Service is more than just a team pushing and promoting digital in central government: they are the future of central government, attempting to transform everything.
Initiatives such as LocalGov Digital, (O2’s Local Government Digital Fund), Forum (the DCLG’s local digital alliance) and the Guardian’s many public sector forums and networks are all helping to push forward debate, spread good practice and build a sense of urgent optimism around the local government digital agenda. But at present there is no equivalent to the unified force of the Government Digital Service.”
Canadian Organizations Join Forces to Launch Open Data Institute to Foster Open Government
The Open Data Institute, which received support from the Government of Canada in this week’s budget, will work with governments, academic institutions and the private sector to solve challenges facing “open government” efforts and realize the full potential of “open data.”
According to a statement, partners will work on development of common standards, the integration of data from different levels of government and the commercialization of data, “allowing Canadians to derive greater economic benefit from datasets that are made available by all levels of government.”
The Open Data Institute is a public-private partnership. Founding partners will contribute $3 million in cash and in-kind contributions over three years to establish the institute, a figure that has been matched by the Government of Canada.
“This is a strategic investment in Canada’s ability to lead the digital economy,” said Kevin Tuer, Managing Director of CDMN. “Similar to how a common system of telephone exchanges allowed world-wide communication, the Open Data Institute will help create a common platform to share and access datasets.”
“This will allow the development of new applications and products, creating new business opportunities and jobs across the country,” he added.
“The Institute will serve as a common forum for government, academia and the private sector to collaborate on Open Government initiatives with the goal of fueling Canadian tech innovation,” noted OpenText President and CEO Mark J. Barrenechea
“The Open Data Institute has the potential to strengthen the regional economy and increase our innovative capacity,” added Feridun Hamdullahpur, president and vice-chancellor of the University of Waterloo.
The newsonomics of measuring the real impact of news
Ken Doctor at Nieman Journalism Lab: “Hello there! It’s me, your friendly neighborhood Tweet Button. What if you could tap me and unlock a brand new source of funding for startup news sources of all kinds? What if, even better, you the reader could tap that money loose with a single click?
That’s the delightfully simple conceit behind a little widget, Impaq.me, you may have seen popping up as you traverse the news web. It’s social. It’s viral. It uses OPM (Other People’s Money) — and maybe a little bit of your own. It makes a new case to funders and maybe commercial sponsors. And it spits out metrics around the clock. It aims to be a convergence widget, acting on that now-aging idea that our attention is as important as our wallet. Consider it a new digital Swiss Army knife for the attention economy. TWEET
It’s impossible to tell how much of an impact Impaq.me may have. It’s still in its second round of testing at six of the U.S.’s most successful independent nonprofit startups — MinnPost, Center for Investigative Reporting, The Texas Tribune, Voice of San Diego, ProPublica, and the Center for Public Integrity — but as in all things digital, timing is everything. And that timing seems right.
First, let’s consider that spate of new news sites that have sprouted with the winter rains — Bill Keller’s and Neil Barsky’s Marshall Project being only the latest. It’s been quite a run — from Ezra Klein’s Project X to Pierre Omidyar’s First Look (and just launched The Intercept) to the reimagining of FiveThirtyEight. While they encompass a broad range of business models and goals (“The newsonomics of why everyone seems to be starting a news site”), they all need two things: money and engagement. Or, maybe better ordered, engagement and money. The dance between the two is still in the early stages of Internet choreography. Get the sequences right and you win.
Second, and related, is the big question of “social” and how our sharing of news is changing the old publishing dynamic of editors deciding what we’re going to read. Just this week, two pieces here at the Lab — one on Upworthy’s influence and one on the social/search tango — highlighted the still-being-understood role of social in our news-reading lives.
Third, funders of news sites, especially Knight and other lead foundations, are looking for harder evidence of the value generated by their early grants. Millions have been poured into creating new news sites. Now they’re asking: What has our funding really done? Within that big question, Impaq.me is only one of several new attempts to demonstrably measure real impact in new ways. We’ll take a brief look at those impact initiatives below….
If Impaq.me is all about impact and money, then it’s got good company. There are at least two other noteworthy impact-measuring projects going on.
- The Center for Investigative Reporting’s Impact Tracker effort impact-tracking initiative launched last fall. The big idea: getting beyond the traditional metrics like unique visitors and pageviews to track the value of investigative and enterprise work. To that end, CIR has hired Lindsay Green-Barber, a CUNY-trained social scientist, and given her a perhaps first-ever title: media impact analyst.We can see the fruits of the work around CIR’s impressive Returning Home to Battle veterans series. On that series, CIR is tracking such impacts as change and rise in the public discourse around veterans’ issues and related allocation of government resources. The notion of good journalism intended to shine a light in dark places has been embedded in the CIR DNA for a long time; this new effort is intended to provide data — and words — to describe progress toward solutions. CIR is working with The Seattle Times on the impact of that paper’s education reporting, and CIR may soon look at more partnerships as well. Related: CIR is holding two “Dissection” events in New York and Washington in April, bringing together journalists, funders, and social scientists to widen the media impact movement.
- Chalkbeat, a growing national education news site, too, is moving on impact analysis. It’s called MORI (Measures of our Reporting’s Influence), and it’s a WordPress plugin. Says Chalkbeat cofounder Elizabeth Green: “We built MORI to solve for a problem that I guess you could call ‘impact loss.’ We knew that our stories were having all kinds of impacts, but we had no way of keeping track of these impacts or making sense of them. That meant that we couldn’t easily compile what we had done in the last year to share with the outside world (board, donors, foundations, readers, our moms) but also — just as important — we couldn’t look back on what we’d done and learn from it.”Sound familiar?
After much inquiry, Chalkbeat settled on technology. “Within each story’s back end,” Green said, “we can enter inputs — qualitative data about the type of story, topic, and target audience — as well as outcomes — impacts on policy and practice (what we call ‘informed action’) as well as impacts on what we call ‘civic deliberation.’”
Open Data (Updated and Expanded)
As part of an ongoing effort to build a knowledge base for the field of opening governance by organizing and disseminating its learnings, the GovLab Selected Readings series provides an annotated and curated collection of recommended works on key opening governance topics. We start our series with a focus on Open Data. To suggest additional readings on this or any other topic, please email biblio@thegovlab.org.
Open data refers to data that is publicly available for anyone to use and which is licensed in a way that allows for its re-use. The common requirement that open data be machine-readable not only means that data is distributed via the Internet in a digitized form, but can also be processed by computers through automation, ensuring both wide dissemination and ease of re-use. Much of the focus of the open data advocacy community is on government data and government-supported research data. For example, in May 2013, the US Open Data Policy defined open data as publicly available data structured in a way that enables the data to be fully discoverable and usable by end users, and consistent with a number of principles focused on availability, accessibility and reusability.
Selected Reading List (in alphabetical order)
- Mark S. Fox – City Data: Big, Open and Linked – a paper exploring the concepts underlying Big City Data and potential for wider impact as more people are given the opportunity to analyze big and small data.
- Muriel Foulonneau, Sébastien Martin, and Slim Turki – How Open Data Are Turned into Services? – a book chapter proposing a means for evaluating the impact of open data initiatives, especially in regard to improving service delivery.
- Brett Goldstein and Lauren Dyson – Beyond Transparency: Open Data and the Future of Civic Innovation – a multi-authored book exploring the broad open data landscape from a variety of disciplinary perspectives.
- Karolis Granickas – Understanding the Impact of Releasing and Re-using Open Government Data – a paper exploring the open data research field with an eye toward enabling an environment that maximizes the benefits of open data.
- Joel Gurin – Open Data Now: The Secret to Hot Startups, Smart Investing, Savvy Marketing, and Fast Innovation – a book describing the realized and potential benefit, especially related its power to transform business, government, and society.
- Thorhildur Jetzek, Michel Avital, and Niels Bjørn-Andersen – Generating Value from Open Government Data – a paper proposing a new conceptual model for creating value (broadly understood) from open government data.
- Maxat Kassen – A promising phenomenon of open data: A case study of the Chicago open data project – a case study demonstrating the empowering potential of open data through the examination of Chicago’s open data efforts.
- Justin Keen, Radu Calinescu, Richard Paige and John Rooksby – Big data + politics = open data: The case of health care data in England – a paper exploring challenges and assumptions related to open datasets data, technological infrastructure and levels of access through the study of the U.K.’s National Health Service.
- Stefan Kulk and Bastiaan Van Loenen – Brave New Open Data World? – a paper examining the tensions between open data initiatives and European privacy regulations.
- Vivek Kundra – Digital Fuel of the 21st Century: Innovation through Open Data and the Network Effect – a paper describing the impacts to date of open data as well as recommendations for maximizing future impact.
- David G. Robinson, Harlan Yu, William P. Zeller, and Edward W. Felten – Government Data and the Invisible Hand – a paper focusing on the open data movement’s evolving impact on entrepreneurs.
- Barbara Ubaldi – Open Government Data: Towards Empirical Analysis of Open Government Data Initiatives – a report offering a framework for empirically evaluating open government data initiatives.
- Ben Worthy – David Cameron’s Transparency Revolution? The Impact of Open Data in the UK – a paper evaluating the U.K.’s open data efforts in relation to their effects on accountability, participation and better informing citizens.
- Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni, Ronald Meijer and Roexsana Sheikh Alibaks – Socio-technical Impediments of Open Data – a paper describing the socio-technical challenges of opening data based on a review of the literature, workshops and interviews.
- Anneke Zuiderwijk and Marijn Janssen – Open Data Policies, Their Implementation and Impact: A Framework for Comparison – a paper proposing a comparison and evaluation framework for open government initiatives across governments levels.
Annotated Selected Reading List (in alphabetical order)
Fox, Mark S. “City Data: Big, Open and Linked.” Working Paper, Enterprise Integration Laboratory (2013). http://bit.ly/1bFr7oL.
- This paper examines concepts that underlie Big City Data using data from multiple cities as examples. It begins by explaining the concepts of Open, Unified, Linked, and Grounded data, which are central to the Semantic Web. Fox then explore Big Data as an extension of Data Analytics, and provide case examples of good data analytics in cities.
- Fox concludes that we can develop the tools that will enable anyone to analyze data, both big and small, by adopting the principles of the Semantic Web:
- Data being openly available over the internet,
- Data being unifiable using common vocabularies,
- Data being linkable using International Resource Identifiers,
- Data being accessible using a common data structure, namely triples,
- Data being semantically grounded using Ontologies.
Foulonneau, Muriel, Sébastien Martin, and Slim Turki. “How Open Data Are Turned into Services?” In Exploring Services Science, edited by Mehdi Snene and Michel Leonard, 31–39. Lecture Notes in Business Information Processing 169. Springer International Publishing, 2014. http://bit.ly/1fltUmR.
- In this chapter, the authors argue that, considering the important role the development of new services plays as a motivation for open data policies, the impact of new services created through open data should play a more central role in evaluating the success of open data initiatives.
- Foulonneau, Martin and Turki argue that the following metrics should be considered when evaluating the success of open data initiatives: “the usage, audience, and uniqueness of the services, according to the changes it has entailed in the public institutions that have open their data…the business opportunity it has created, the citizen perception of the city…the modification to particular markets it has entailed…the sustainability of the services created, or even the new dialog created with citizens.”
Goldstein, Brett, and Lauren Dyson. Beyond Transparency: Open Data and the Future of Civic Innovation. 1 edition. (Code for America Press: 2013). http://bit.ly/15OAxgF
- This “cross-disciplinary survey of the open data landscape” features stories from practitioners in the open data space — including Michael Flowers, Brett Goldstein, Emer Colmeman and many others — discussing what they’ve accomplished with open civic data. The book “seeks to move beyond the rhetoric of transparency for transparency’s sake and towards action and problem solving.”
- The book’s editors seek to accomplish the following objectives:
- Help local governments learn how to start an open data program
- Spark discussion on where open data will go next
- Help community members outside of government better engage with the process of governance
- Lend a voice to many aspects of the open data community.
- The book is broken into five sections: Opening Government Data, Building on Open Data, Understanding Open Data, Driving Decisions with Data and Looking Ahead.
Granickas, Karolis. “Understanding the Impact of Releasing and Re-using Open Government Data.” European Public Sector Information Platform, ePSIplatform Topic Report No. 2013/08, (2013). http://bit.ly/GU0Nx4.
- This paper examines the impact of open government data by exploring the latest research in the field, with an eye toward enabling an environment for open data, as well as identifying the benefits of open government data and its political, social, and economic impacts.
- Granickas concludes that to maximize the benefits of open government data: a) further research is required that structure and measure potential benefits of open government data; b) “government should pay more attention to creating feedback mechanisms between policy implementers, data providers and data-re-users”; c) “finding a balance between demand and supply requires mechanisms of shaping demand from data re-users and also demonstration of data inventory that governments possess”; and lastly, d) “open data policies require regular monitoring.”
Gurin, Joel. Open Data Now: The Secret to Hot Startups, Smart Investing, Savvy Marketing, and Fast Innovation, (New York: McGraw-Hill, 2014). http://amzn.to/1flubWR.
- In this book, GovLab Senior Advisor and Open Data 500 director Joel Gurin explores the broad realized and potential benefit of Open Data, and how, “unlike Big Data, Open Data is transparent, accessible, and reusable in ways that give it the power to transform business, government, and society.”
- The book provides “an essential guide to understanding all kinds of open databases – business, government, science, technology, retail, social media, and more – and using those resources to your best advantage.”
- In particular, Gurin discusses a number of applications of Open Data with very real potential benefits:
- “Hot Startups: turn government data into profitable ventures;
- Savvy Marketing: understanding how reputational data drives your brand;
- Data-Driven Investing: apply new tools for business analysis;
- Consumer Information: connect with your customers using smart disclosure;
- Green Business: use data to bet on sustainable companies;
- Fast R&D: turn the online world into your research lab;
- New Opportunities: explore open fields for new businesses.”
Jetzek, Thorhildur, Michel Avital, and Niels Bjørn-Andersen. “Generating Value from Open Government Data.” Thirty Fourth International Conference on Information Systems, 5. General IS Topics 2013. http://bit.ly/1gCbQqL.
- In this paper, the authors “developed a conceptual model portraying how data as a resource can be transformed to value.”
- Jetzek, Avital and Bjørn-Andersen propose a conceptual model featuring four Enabling Factors (openness, resource governance, capabilities and technical connectivity) acting on four Value Generating Mechanisms (efficiency, innovation, transparency and participation) leading to the impacts of Economic and Social Value.
- The authors argue that their research supports that “all four of the identified mechanisms positively influence value, reflected in the level of education, health and wellbeing, as well as the monetary value of GDP and environmental factors.”
Kassen, Maxat. “A promising phenomenon of open data: A case study of the Chicago open data project.” Government Information Quarterly (2013). http://bit.ly/1ewIZnk.
- This paper uses the Chicago open data project to explore the “empowering potential of an open data phenomenon at the local level as a platform useful for promotion of civic engagement projects and provide a framework for future research and hypothesis testing.”
- Kassen argues that “open data-driven projects offer a new platform for proactive civic engagement” wherein governments can harness “the collective wisdom of the local communities, their knowledge and visions of the local challenges, governments could react and meet citizens’ needs in a more productive and cost-efficient manner.”
- The paper highlights the need for independent IT developers to network in order for this trend to continue, as well as the importance of the private sector in “overall diffusion of the open data concept.”
Keen, Justin, Radu Calinescu, Richard Paige, John Rooksby. “Big data + politics = open data: The case of health care data in England.” Policy and Internet 5 (2), (2013): 228–243. http://bit.ly/1i231WS.
- This paper examines the assumptions regarding open datasets, technological infrastructure and access, using healthcare systems as a case study.
- The authors specifically address two assumptions surrounding enthusiasm about Big Data in healthcare: the assumption that healthcare datasets and technological infrastructure are up to task, and the assumption of access to this data from outside the healthcare system.
- By using the National Health Service in England as an example, the authors identify data, technology, and information governance challenges. They argue that “public acceptability of third party access to detailed health care datasets is, at best, unclear,” and that the prospects of Open Data depend on Open Data policies, which are inherently political, and the government’s assertion of property rights over large datasets. Thus, they argue that the “success or failure of Open Data in the NHS may turn on the question of trust in institutions.”
Kulk, Stefan and Bastiaan Van Loenen. “Brave New Open Data World?” International Journal of Spatial Data Infrastructures Research, May 14, 2012. http://bit.ly/15OAUYR.
- This paper examines the evolving tension between the open data movement and the European Union’s privacy regulations, especially the Data Protection Directive.
- The authors argue, “Technological developments and the increasing amount of publicly available data are…blurring the lines between non-personal and personal data. Open data may not seem to be personal data on first glance especially when it is anonymised or aggregated. However, it may become personal by combining it with other publicly available data or when it is de-anonymised.”
Kundra, Vivek. “Digital Fuel of the 21st Century: Innovation through Open Data and the Network Effect.” Joan Shorenstein Center on the Press, Politics and Public Policy, Harvard College: Discussion Paper Series, January 2012, http://hvrd.me/1fIwsjR.
- In this paper, Vivek Kundra, the first Chief Information Officer of the United States, explores the growing impact of open data, and argues that, “In the information economy, data is power and we face a choice between democratizing it and holding on to it for an asymmetrical advantage.”
- Kundra offers four specific recommendations to maximize the impact of open data: Citizens and NGOs must demand open data in order to fight government corruption, improve accountability and government services; Governments must enact legislation to change the default setting of government to open, transparent and participatory; The press must harness the power of the network effect through strategic partnerships and crowdsourcing to cut costs and provide better insights; and Venture capitalists should invest in startups focused on building companies based on public sector data.
Noveck, Beth Simone and Daniel L. Goroff. “Information for Impact: Liberating Nonprofit Sector Data.” The Aspen Institute Philanthropy & Social Innovation Publication Number 13-004. 2013. http://bit.ly/WDxd7p.
- This report is focused on “obtaining better, more usable data about the nonprofit sector,” which encompasses, as of 2010, “1.5 million tax-exempt organizations in the United States with $1.51 trillion in revenues.”
- Toward that goal, the authors propose liberating data from the Form 990, an Internal Revenue Service form that “gathers and publishes a large amount of information about tax-exempt organizations,” including information related to “governance, investments, and other factors not directly related to an organization’s tax calculations or qualifications for tax exemption.”
- The authors recommend a two-track strategy: “Pursuing the longer-term goal of legislation that would mandate electronic filing to create open 990 data, and pursuing a shorter-term strategy of developing a third party platform that can demonstrate benefits more immediately.”
Robinson, David G., Harlan Yu, William P. Zeller, and Edward W. Felten, “Government Data and the Invisible Hand.” Yale Journal of Law & Technology 11 (2009), http://bit.ly/1c2aDLr.
- This paper proposes a new approach to online government data that “leverages both the American tradition of entrepreneurial self-reliance and the remarkable low-cost flexibility of contemporary digital technology.”
- “In order for public data to benefit from the same innovation and dynamism that characterize private parties’ use of the Internet, the federal government must reimagine its role as an information provider. Rather than struggling, as it currently does, to design sites that meet each end-user need, it should focus on creating a simple, reliable and publicly accessible infrastructure that ‘exposes’ the underlying data.”
Ubaldi, Barbara. “Open Government Data: Towards Empirical Analysis of Open Government Data Initiatives.” OECD Working Papers on Public Governance. Paris: Organisation for Economic Co-operation and Development, May 27, 2013. http://bit.ly/15OB6qP.
- This working paper from the OECD seeks to provide an all-encompassing look at the principles, concepts and criteria framing open government data (OGD) initiatives.
- Ubaldi also analyzes a variety of challenges to implementing OGD initiatives, including policy, technical, economic and financial, organizational, cultural and legal impediments.
- The paper also proposes a methodological framework for evaluating OGD Initiatives in OECD countries, with the intention of eventually “developing a common set of metrics to consistently assess impact and value creation within and across countries.”
Worthy, Ben. “David Cameron’s Transparency Revolution? The Impact of Open Data in the UK.” SSRN Scholarly Paper. Rochester, NY: Social Science Research Network, November 29, 2013. http://bit.ly/NIrN6y.
- In this article, Worthy “examines the impact of the UK Government’s Transparency agenda, focusing on the publication of spending data at local government level. It measures the democratic impact in terms of creating transparency and accountability, public participation and everyday information.”
- Worthy’s findings, based on surveys of local authorities, interviews and FOI requests, are disappointing. He finds that:
- Open spending data has led to some government accountability, but largely from those already monitoring government, not regular citizens.
- Open Data has not led to increased participation, “as it lacks the narrative or accountability instruments to fully bring such effects.”
- It has also not “created a new stream of information to underpin citizen choice, though new innovations offer this possibility. The evidence points to third party innovations as the key.
- Despite these initial findings, “Interviewees pointed out that Open Data holds tremendous opportunities for policy-making. Joined up data could significantly alter how policy is made and resources targeted. From small scale issues e.g. saving money through prescriptions to targeting homelessness or health resources, it can have a transformative impact. “
Zuiderwijk, Anneke, Marijn Janssen, Sunil Choenni, Ronald Meijer and Roexsana Sheikh Alibaks. “Socio-technical Impediments of Open Data.” Electronic Journal of e-Government 10, no. 2 (2012). http://bit.ly/17yf4pM.
- This paper to seeks to identify the socio-technical impediments to open data impact based on a review of the open data literature, as well as workshops and interviews.
- The authors discovered 118 impediments across ten categories: 1) availability and access; 2) find-ability; 3) usability; 4) understandability; 5) quality; 6) linking and combining data; 7) comparability and compatibility; 8) metadata; 9) interaction with the data provider; and 10) opening and uploading.
Zuiderwijk, Anneke and Marijn Janssen. “Open Data Policies, Their Implementation and Impact: A Framework for Comparison.” Government Information Quarterly 31, no. 1 (January 2014): 17–29. http://bit.ly/1bQVmYT.
- In this article, Zuiderwijk and Janssen argue that “currently there is a multiplicity of open data policies at various levels of government, whereas very little systematic and structured research [being] done on the issues that are covered by open data policies, their intent and actual impact.”
- With this evaluation deficit in mind, the authors propose a new framework for comparing open data policies at different government levels using the following elements for comparison:
- Policy environment and context, such as level of government organization and policy objectives;
- Policy content (input), such as types of data not publicized and technical standards;
- Performance indicators (output), such as benefits and risks of publicized data; and
- Public values (impact).
To stay current on recent writings and developments on Open Data, please subscribe to the GovLab Digest.
Did we miss anything? Please submit reading recommendations to biblio@thegovlab.org or in the comments below.
The GovLab Index: Designing for Behavior Change
Please find below the latest installment in The GovLab Index series, inspired by the Harper’s Index. “The GovLab Index: Designing for Behavior Change” explores the recent application of psychology and behavioral economics towards solving social issues and shaping public policy and programs. Previous installments include The Networked Public, Measuring Impact with Evidence, Open Data, The Data Universe, Participation and Civic Engagement and Trust in Institutions.
- Year the Behavioural Insights or “Nudge” Team was established by David Cameron in the U.K.: 2010
- Amount saved by the U.K. Courts Service a year by sending people owing fines personalized text messages to persuade them to pay promptly since the creation of the Nudge unit: £30m
- Entire budget for the Behavioural Insights Team: less than £1 million
- Estimated reduction in bailiff interventions through the use of personalized text reminders: 150,000 fewer interventions annually
- Percentage increase among British residents who paid their taxes on time when they received a letter saying that most citizens in their neighborhood pay their taxes on time: 15%
- Estimated increase in organ-donor registrations in the U.K. if people are asked “If you needed an organ transplant, would you take one?”: 96,000
- Proportion of employees who now have a workplace pension since the U.K. government switched from opt-in to opt-out (illustrating the power of defaults): 83%, 63% before opt-out
- Increase in 401(k) enrollment rates within the U.S. by changing the default from ‘opt in’ to ‘opt out’: from 13% to 80%
- Behavioral studies have shown that consumers overestimate savings from credit cards with no annual fees. Reduction in overall borrowing costs to consumers by requiring card issuers to tell consumers how much it would cost them in fees and interest, under the 2009 CARD Act in the U.S.: 1.7% of average daily balances
- Many high school students and their families in the U.S. find financial aid forms for college complex and thus delay filling them out. Increase in college enrollment as a result of being helped to complete the FAFSA financial aid form by an H&R tax professional, who then provided immediate estimates of the amount of aid the student was eligible for, and the net tuition cost of four nearby public colleges: 26%
- How much more likely people are to keep accounting records, calculate monthly revenues, and separate their home and business books if given “rules of thumb”-based training with regards to managing their finances, according to a randomized control trial conducted in a bank in the Dominican Republic: 10%
- Elderly Americans are asked to choose from over 40 options when enrolling in Medicaid Part D private drug plans. How many switched plans to save money when they received a letter providing information about three plans that would be cheaper for them: almost double
- The amount saved on average per person by switching plans due to this intervention: $150 per year
- Increase in prescriptions to manage cardiac disease when Medicaid enrollees are sent a suite of behavioral nudges such as more salient description of the consequences of remaining untreated and post-it note reminders during an experiment in the U.S.: 78%
- Reduction in street-litter when a trail of green footprints leading to nearby garbage cans is stenciled on the ground during an experiment in Copenhagen, Denmark: 46%
- Reduction in missed National Health Service appointments in the U.K. when patients are asked to fill out their own appointment cards: 18%
- Reduction in missed appointments when patients are also made aware of the number of people who attend their appointments on time: 31%
- The cost of non-attendance per year for the National Health Service: £700m
- How many people in a U.S. experiment chose to ‘downsize’ their meals when asked, regardless of whether they received a discount for the smaller portion: 14-33%
- Average reduction in calories as a result of downsizing: 200
- Number of households in the U.K. without properly insulated attics, leading to high energy consumption and bills: 40%
- Result of offering group discounts to motivate households to insulate their attics: no effect
- Increase in households that agreed to insulate their attics when offered loft-clearing services even though they had to pay for the service: 4.8 fold increase
Full list and sources at http://thegovlab.org/the-govlab-index-designing-for-behavior-change/
Innovating for the Global South: New book offers practical insights
Press Release: “Despite the vast wealth generated in the last half century, in today’s world inequality is worsening and poverty is becoming increasingly chronic. Hundreds of millions of people continue to live on less than $2 per day and lack basic human necessities such as nutritious food, shelter, clean water, primary health care, and education.
Innovating for the Global South: Towards an Inclusive Innovation Agenda, the latest book from Rotman-UTP Publishing and the first volume in the Munk Series on Global Affairs, offers fresh solutions for reducing poverty in the developing world. Highlighting the multidisciplinary expertise of the University of Toronto’s Global Innovation Group, leading experts from the fields of engineering, public health, medicine, management, and public policy examine the causes and consequences of endemic poverty and the challenges of mitigating its effects from the perspective of the world’s poorest of the poor.
Can we imagine ways to generate solar energy to run essential medical equipment in the countryside? Can we adapt information and communication technologies to provide up-to-the-minute agricultural market prices for remote farming villages? How do we create more inclusive innovation processes to hear the voices of those living in urban slums? Is it possible to reinvent a low-cost toilet that operates beyond the water and electricity grids?
Motivated by the imperatives of developing, delivering, and harnessing innovation in the developing world, Innovating for the Global South is essential reading for managers, practitioners, and scholars of development, business, and policy.
“As we see it, Innovating for the Global South is fundamentally about innovating scalable solutions that mitigate the effects of poverty and underdevelopment in the Global South. It is not about inventing some new gizmo for some untapped market in the developing world,” say Profs. Dilip Soman and Joseph Wong of the UofT, who are two of the editors of the volume.
The book is edited and also features contributions by three leading UofT thinkers who are tackling innovation in the global south from three different academic perspectives.
- Dilip Soman is Corus Chair in Communication Strategy and a professor of Marketing at the Rotman School of Management.
- Janice Gross Stein is the Belzberg Professor of Conflict Management in the Department of Political Science and Director of the Munk School of Global Affairs.
- Joseph Wong is Ralph and Roz Halbert Professor of Innovation at the Munk School of Global Affairs and Canada Research Chair in Democratization, Health, and Development in the Department of Political Science.
The chapters in the book address the process of innovation from a number of vantage points.
Introduction: Rethinking Innovation – Joseph Wong and Dilip Soman
Chapter 1: Poverty, Invisibility, and Innovation – Joseph Wong
Chapter 2: Behaviourally Informed Innovation – Dilip Soman
Chapter 3: Appropriate Technologies for the Global South – Yu-Ling Cheng (University of Toronto, Chemical Engineering and Applied Chemistry) and Beverly Bradley (University of Toronto, Centre for Global Engineering)
Chapter 4: Globalization of Biopharmaceutical Innovation: Implications for Poor-Market Diseases – Rahim Rezaie (University of Toronto, Munk School of Global Affairs, Research Fellow)
Chapter 5: Embedded Innovation in Health – Anita M. McGahan (University of Toronto, Rotman School of Management, Associate Dean of Research), Rahim Rezaie and Donald C. Cole (University of Toronto, Dalla Lana School of Public Health)
Chapter 6: Scaling Up: The Case of Nutritional Interventions in the Global South – Ashley Aimone Phillips (Registered Dietitian), Nandita Perumal (University of Toronto, Doctoral Fellow, Epidemiology), Carmen Ho (University of Toronto, Doctoral Fellow, Political Science), and Stanley Zlotkin (University of Toronto and the Hospital for Sick Children,Paediatrics, Public Health Sciences and Nutritional Sciences)
Chapter 7: New Models for Financing Innovative Technologies and Entrepreneurial Organizations in the Global South – Murray R. Metcalfe (University of Toronto, Centre for Global Engineering, Globalization)
Chapter 8: Innovation and Foreign Policy – Janice Gross Stein
Conclusion: Inclusive Innovation – Will Mitchell (University of Toronto, Rotman School of Management, Strategic Management), Anita M. McGahan”
Index: Designing for Behavior Change
The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on designing for behavior change and was originally published in 2014.
- Year the Behavioural Insights or “Nudge” Team was established by David Cameron in the U.K.: 2010
- Amount saved by the U.K. Courts Service a year by sending people owing fines personalized text messages to persuade them to pay promptly since the creation of the Nudge unit: £30m
- Entire budget for the Behavioural Insights Team: less than £1 million
- Estimated reduction in bailiff interventions through the use of personalized text reminders: 150,000 fewer interventions annually
- Percentage increase among British residents who paid their taxes on time when they received a letter saying that most citizens in their neighborhood pay their taxes on time: 15%
- Estimated increase in organ-donor registrations in the U.K. if people are asked “If you needed an organ transplant, would you take one?”: 96,000
- Proportion of employees who now have a workplace pension since the U.K. government switched from opt-in to opt-out (illustrating the power of defaults): 83%, 63% before opt-out
- Increase in 401(k) enrollment rates within the U.S. by changing the default from ‘opt in’ to ‘opt out’: from 13% to 80%
- Behavioral studies have shown that consumers overestimate savings from credit cards with no annual fees. Reduction in overall borrowing costs to consumers by requiring card issuers to tell consumers how much it would cost them in fees and interest, under the 2009 CARD Act in the U.S.: 1.7% of average daily balances
- Many high school students and their families in the U.S. find financial aid forms for college complex and thus delay filling them out. Increase in college enrollment as a result of being helped to complete the FAFSA financial aid form by an H&R tax professional, who then provided immediate estimates of the amount of aid the student was eligible for, and the net tuition cost of four nearby public colleges: 26%
- How much more likely people are to keep accounting records, calculate monthly revenues, and separate their home and business books if given “rules of thumb”-based training with regards to managing their finances, according to a randomized control trial conducted in a bank in the Dominican Republic: 10%
- Elderly Americans are asked to choose from over 40 options when enrolling in Medicaid Part D private drug plans. How many switched plans to save money when they received a letter providing information about three plans that would be cheaper for them: almost double
- The amount saved on average per person by switching plans due to this intervention: $150 per year
- Increase in prescriptions to manage cardiac disease when Medicaid enrollees are sent a suite of behavioral nudges such as more salient description of the consequences of remaining untreated and post-it note reminders during an experiment in the U.S.: 78%
- Reduction in street-litter when a trail of green footprints leading to nearby garbage cans is stenciled on the ground during an experiment in Copenhagen, Denmark: 46%
- Reduction in missed National Health Service appointments in the U.K. when patients are asked to fill out their own appointment cards: 18%
- Reduction in missed appointments when patients are also made aware of the number of people who attend their appointments on time: 31%
- The cost of non-attendance per year for the National Health Service: £700m
- How many people in a U.S. experiment chose to ‘downsize’ their meals when asked, regardless of whether they received a discount for the smaller portion: 14-33%
- Average reduction in calories as a result of downsizing: 200
- Number of households in the U.K. without properly insulated attics, leading to high energy consumption and bills: 40%
- Result of offering group discounts to motivate households to insulate their attics: no effect
- Increase in households that agreed to insulate their attics when offered loft-clearing services even though they had to pay for the service: 4.8 fold increase
Sources
- “Applying Behavioural Insights to Organ Donation: preliminary results from a randomised controlled trial,” The Cabinet Office Behavioural Insights Team, December 2013.
- Bennhold, Katrin. “Britain’s Ministry of Nudges,” New York Times, December 2013.
- Darling, Matthew. Datta, Saugato. and Mullainathan, Sendhil. “The Nature of the BEast: What Behavioral Economics Is Not,” The Center for Global Development. October 2013.
- Gyani, Alex. “Applying behavioural insights to public policy.”
- Haynes, Laura, Owain Service, Ben Goldacre, and David Torgerson. “Test, Learn, Adapt: Developing Public Policy with Randomised Controlled Trials,” The Cabinet Office Behavioural Insights Team, June 2012.
- “H&R Block FAFSA Randomized Experiment,” Coalition for Evidence-Based Policy, February 2011.
- Lunn, Pete. “Regulatory Policy and Behavioural Economics,” OECD Publishing, January 2014.
- “Organ donor registrations: trialling different approaches,” The Cabinet Office Behavioural Insights Team, December 2013.
- Schoar, Antoinette and Datta, Saugato. ‘The Power of Heuristics’. January 2014. Ideas42.
- “UK Cabinet Office ‘nudge’ team to be spun off into private group,” Financial Times, February 2014.
- “Using nudges to improve health: sticking to statins,” Ideas42.
- Schwartz, J., Riis, J., Elbel, B., Ariely, D. (2012), “Inviting consumers to downsize fast-food portions significantly reduces calorie consumption,” Health Affairs, 31, 2399–2407.
- “Simple measures ‘cut NHS missed appointments’,” BBC News Health, 8 March 2012.
- Webster, George. “Is a ‘nudge’ in the right direction all we need to be greener?” CNN, 2012.
From Crowds to Collaborators: Initiating Effort and Catalyzing Interactions Among Online Creative Workers
Harvard Business School Paper by Kevin J. Boudreau, Patrick Gaule, Karim R. Lakhani, Christoph Riedl, and Anita Williams Woolley: “Online “organizations” are becoming a major engine for knowledge development in a variety of domains such as Wikipedia and open source software development. Many online platforms involve collaboration and coordination among members to reach common goals. In this sense, they are collaborative communities. This paper asks: What factors most inspire online teams to begin to collaborate and to do so creatively and effectively? The authors analyze a data set of 260 individuals randomly assigned to 52 teams tasked with developing working solutions to a complex innovation problem over 10 days, with varying cash incentives. Findings showed that although cash incentives stimulated a significant boost of effort per se, cash incentives did not transform the nature of the work process or affect the level of collaboration. In addition, at a basic yet striking level, the likelihood that an individual chooses to participate depended on whether teammates were themselves active. Moreover, communications among teammates led to more communications, and communications among teammates also stimulated greater continuous levels of effort. Overall, the study sheds light on how perspectives on incentives, predominant in economics, and perspectives on social processes and interactions, predominant in research on organizational behavior and teams, can be better understood. Key concepts include:
- An individual’s likelihood of being active in online collaboration increases by about 41 percent with each additional active teammate.
- Management could provide communications channels to make the efforts of other members more visible. This is important in the design of systems for online work as it helps members to confirm that others are actively contributing.