Innovating at the Point of Citizen Engagement


GovLoop: “In this guide, we share 7 examples where government is improving access to services and information along the spectrum of citizen engagement: ‘must do’, ‘should do’ and ‘can do’ moments.… “Must Do” Moments: These are the compulsory points of engagement. How do we leverage these “forced” moments to inform and invite citizens to other opportunities for engagement? We share two innovative examples in this section: Retooling Tax Time: How the IRS Educates and Engages Taxpayers on the Go Rejuvenating Jury Duty: How a “Captive” Audience Can Become a Catalyst for Action “Should Do” Moments: These are the points... (More >)

When Ordinary Americans Accomplish What the Government Can’t


Ronald Brownstein in The National Journal: “Washington may be paralyzed by partisanship, but across the country, grassroots innovators are crafting solutions to our problems….This special issue of National Journal celebrates these pragmatic problem-solvers in business, the civic sector, local government, and partnerships that creatively combine all three. At a time of endemic stalemate in the nation’s capital, think of it as a report from the America that works (to borrow a recent phrase from The Economist)…. Another significant message is that the communications revolution, by greatly accelerating the sharing of ideas, has produced a “democratization of innovation,” as author... (More >)

New certificates launched to help everyone discover, understand, and use open data


Press Release from the Open Data Institute: “The ODI is today launching Open Data Certificates to help everyone find, understand and use open data that is being released. The new certificates are being announced by CEO Gavin Starks at a G8 Summit event: Open for Growth. The certificates have been created in response to business, government, and citizen needs to bring rigour to the publication, dissemination and usage of open data. Over the last six months, ODI has been collaborating with dozens of organisations around the world to define the certificates. Today sees their first Beta release. The certificate... (More >)

Is Cybertopianism Really Such a Bad Thing?


Ethan Zuckerman in Slate: “As the historian and technology scholar Langdon Winner suggests, “The arrival of any new technology that has significant power and practical potential always brings with it a wave of visionary enthusiasm that anticipates the rise of a utopian social order.” Technologies that connect individuals to one another—like the airplane, the telegraph, and the radio—appear particularly powerful at helping us imagine a smaller, more connected world. Seen through this lens, the Internet’s underlying architecture—it is no more and no less than a network that connects networks—and the sheer amount written about it in the past decade... (More >)

Open Wide


Tom Slee in The New Inquiry: “Since the earliest days of Linux and of Wikipedia, conflicting attitudes to profit have co-existed with a commitment to digital sharing. Whether it’s source code, text, artistic works, or government data, some see the open digital commons as an ethical alternative to corporate production, while others believe that sharing and profit go together like wine and cheese. And now, as massively open online courses bring the rhetoric of digital openness to education and Web-based startups are making it easy to share apartments and cars and unused parking spaces and jobs, the seeds have... (More >)

Empowering Consumers through the Smart Disclosure of Data


OSTP: “Today, the Administration’s interagency National Science and Technology Council released Smart Disclosure and Consumer Decision Making: Report of the Task Force on Smart Disclosure—the first comprehensive description of the Federal Government’s efforts to promote the smart disclosure of information that can help consumers make wise decisions in the marketplace. Whether they are searching for colleges, health insurance, credit cards, airline flights, or energy providers, consumers can find it difficult to identify the specific product or service that best suits their particular needs. In some cases, the effort required to sift through all of the available information is so... (More >)

If My Data Is an Open Book, Why Can’t I Read It?


Natasha Singer in the New York Times: “Never mind all the hoopla about the presumed benefits of an “open data” society. In our day-to-day lives, many of us are being kept in the data dark. “The fact that I am producing data and companies are collecting it to monetize it, if I can’t get a copy myself, I do consider it unfair,” says Latanya Sweeney, the director of the Data Privacy Lab at Harvard, where she is a professor of government and technology…. In fact, a few companies are challenging the norm of corporate data hoarding by actually sharing... (More >)

SmartSantander, the City that runs on Sensors


Businessweek: “Buried under the streets of Santander, Spain—or discreetly affixed to buses, utility poles, and dumpsters—are some 12,000 electronic sensors that track everything from traffic to noise to surfing conditions at local beaches. This digital nervous system puts the city of 180,000 at the forefront of one of the hottest trends in urban management: streaming real-time data to the public in an effort to increase the efficiency and reduce the stress of city life. Santander’s narrow downtown streets are dotted with electronic signs that direct drivers to the nearest available parking spaces, reducing traffic congestion. Sensors are being installed... (More >)

New Open Data Executive Order and Policy


The White House: “The Obama Administration today took groundbreaking new steps to make information generated and stored by the Federal Government more open and accessible to innovators and the public, to fuel entrepreneurship and economic growth while increasing government transparency and efficiency. Today’s actions—including an Executive Order signed by the President and an Open Data Policy released by the Office of Management and Budget and the Office of Science and Technology Policy—declare that information is a valuable national asset whose value is multiplied when it is made easily accessible to the public. The Executive Order requires that, going forward,... (More >)

Visual argumentation


Volta: “Visualising arguments helps people assemble their throughts and get to grip with complex problems according to The Argumentation Factory, based in Amsterdam. Their Argument Maps, constructed for government agencies, NGOs and commercial organizations, are designed to enable people to make better decisions and share and communicate information.Dutch research organisation TNO, in association with The Argumentation Factory, have launched the European Shale Gas Argument Map detailing the pros and cons of the production of shale gas for EU member states with shale gas resources. Their map is designed to provide the foundation for an open discussion and help the... (More >)