What We Should Mean When We Talk About Citizen Engagement


Eric Gordon in Governing: “…But here’s the problem: The institutional language of engagement has been defined by its measurement. Chief engagement officers in corporations are measuring milliseconds on web pages, and clicks on ads, and not relations among people. This is disproportionately influencing the values of democracy and the responsibility of public institutions to protect them.

Too often, when government talks about engagement, it is talking those things that are measurable, but it is providing mandates to employees imbued with ambiguity. For example, the executive order issued by Mayor Murray in Seattle is a bold directive for the “timely implementation by all City departments of equitable outreach and engagement practices that reaffirm the City’s commitment to inclusive participation.”

This extraordinary mayoral mandate reflects clear democratic values, but it lacks clarity of methods. It reflects a need to use digital technology to enhance process, but it doesn’t explain why. This in no way is meant as a criticism of Seattle’s effort; rather, it is simply meant to illustrate the complexity of engagement in practice. Departments are rewarded for quantifiable efficiency, not relationships. Just because something is called engagement, this fundamental truth won’t change.

Government needs to be much more clear about what it really means when it talks about engagement. In 2015, Living Cities and the Citi Foundation launched the City Accelerator on Public Engagement, which was an effort to source and support effective practices of public engagement in city government. This 18-month project, based on a cohort of five cities throughout the United States, is just now coming to an end. Out of it came several lasting insights, one of which I will share here. City governments are institutions in transition that need to ask why people should care.

After the election, who is going to care about government? How do you get people to care about the services that government provides? How do you get people to care about the health outcomes in their neighborhoods? How do you get people to care about ensuring accessible, high-quality public education?

I want to propose that when government talks about civic engagement, it is really talking about caring. When you care about something, you make a decision to be attentive to that thing. But “caring about” is one end of what I’ll call a spectrum of caring. On the other end, there is “caring for,” when, as described by philosopher Nel Noddings, “what we do depends not upon rules, or at least not wholly on rules — not upon a prior determination of what is fair or equitable — but upon a constellation of conditions that is viewed through both the eyes of the one-caring and the eyes of the cared-for.”

In short, caring-for is relational. When one cares for another, the outcomes of an encounter are not predetermined, but arise through relation….(More)”.

The case against democracy


 in the New Yorker: “Roughly a third of American voters think that the Marxist slogan “From each according to his ability to each according to his need” appears in the Constitution. About as many are incapable of naming even one of the three branches of the United States government. Fewer than a quarter know who their senators are, and only half are aware that their state has two of them.

Democracy is other people, and the ignorance of the many has long galled the few, especially the few who consider themselves intellectuals. Plato, one of the earliest to see democracy as a problem, saw its typical citizen as shiftless and flighty:

Sometimes he drinks heavily while listening to the flute; at other times, he drinks only water and is on a diet; sometimes he goes in for physical training; at other times, he’s idle and neglects everything; and sometimes he even occupies himself with what he takes to be philosophy.

It would be much safer, Plato thought, to entrust power to carefully educated guardians. To keep their minds pure of distractions—such as family, money, and the inherent pleasures of naughtiness—he proposed housing them in a eugenically supervised free-love compound where they could be taught to fear the touch of gold and prevented from reading any literature in which the characters have speaking parts, which might lead them to forget themselves. The scheme was so byzantine and cockamamie that many suspect Plato couldn’t have been serious; Hobbes, for one, called the idea “useless.”

A more practical suggestion came from J. S. Mill, in the nineteenth century: give extra votes to citizens with university degrees or intellectually demanding jobs. (In fact, in Mill’s day, select universities had had their own constituencies for centuries, allowing someone with a degree from, say, Oxford to vote both in his university constituency and wherever he lived. The system wasn’t abolished until 1950.) Mill’s larger project—at a time when no more than nine per cent of British adults could vote—was for the franchise to expand and to include women. But he worried that new voters would lack knowledge and judgment, and fixed on supplementary votes as a defense against ignorance.

In the United States, élites who feared the ignorance of poor immigrants tried to restrict ballots. In 1855, Connecticut introduced the first literacy test for American voters. Although a New York Democrat protested, in 1868, that “if a man is ignorant, he needs the ballot for his protection all the more,” in the next half century the tests spread to almost all parts of the country. They helped racists in the South circumvent the Fifteenth Amendment and disenfranchise blacks, and even in immigrant-rich New York a 1921 law required new voters to take a test if they couldn’t prove that they had an eighth-grade education. About fifteen per cent flunked. Voter literacy tests weren’t permanently outlawed by Congress until 1975, years after the civil-rights movement had discredited them.

Worry about voters’ intelligence lingers, however. …In a new book, “Against Democracy” (Princeton), Jason Brennan, a political philosopher at Georgetown, has turned Estlund’s hedging inside out to create an uninhibited argument for epistocracy. Against Estlund’s claim that universal suffrage is the default, Brennan argues that it’s entirely justifiable to limit the political power that the irrational, the ignorant, and the incompetent have over others. To counter Estlund’s concern for fairness, Brennan asserts that the public’s welfare is more important than anyone’s hurt feelings; after all, he writes, few would consider it unfair to disqualify jurors who are morally or cognitively incompetent. As for Estlund’s worry about demographic bias, Brennan waves it off. Empirical research shows that people rarely vote for their narrow self-interest; seniors favor Social Security no more strongly than the young do. Brennan suggests that since voters in an epistocracy would be more enlightened about crime and policing, “excluding the bottom 80 percent of white voters from voting might be just what poor blacks need.”…(More)”

The Digital City and Mediated Urban Ecologies


 Book by Kristin Scott: “…This book examines the phenomenon of the “digital city” in the US by looking at three case studies: New York City, San Antonio, and Seattle. Kristin Scott considers how digital technologies are increasingly built into the logic and organization of urban spaces and argues that while each city articulates ideals such as those of open democracy, civic engagement, efficient governance, and enhanced security, competing capitalist interests attached to many of these digital technological programs make the “digital city” problematic….(More)”

Obama Brought Silicon Valley to Washington


Jenna Wortham at The New York Times: “…“Fixing” problems with technology often just creates more problems, largely because technology is never developed in a neutral way: It embodies the values and biases of the people who create it. Crime-predicting software, celebrated when it was introduced in police departments around the country, turned out to reinforce discriminatory policing. Facebook was recently accused of suppressing conservative news from its trending topics. (The company denied a bias, but announced plans to train employees to neutralize political, racial, gender and age biases that could influence what it shows its user base.) Several studies have found that Airbnb has worsened the housing crises in some cities where it operates. In January, a report from the World Bank declared that tech companies were widening income inequality and wealth disparities, not improving them….

None of this was mentioned at South by South Lawn. Instead, speakers heralded the power of the tech community. John Lewis, the congressman and civil rights leader, gave a rousing talk that implored listeners to “get in trouble. Good trouble. Get in the way and make some noise.” Clay Dumas, chief of staff for the Office of Digital Strategy at the White House, told me in an email that the event could be considered part of a legacy to inspire social change and activism through technology. “In his final months in office,” he wrote, “President Obama wants to empower the generation of people that helped launch his candidacy and whose efforts carried him into office.”

…But a few days later, during a speech at Carnegie Mellon, Obama seemed to reckon with his feelings about the potential — and limits — of the tech world. The White House can’t be as freewheeling as a start-up, he said, because “by definition, democracy is messy. And part of government’s job is dealing with problems that nobody else wants to deal with.” But he added that he didn’t want people to become “discouraged and say, ‘I’m just not going to deal with government.’ ” Obama was the first American president to see technology as an engine to improve lives and accelerate society more quickly than any government body could. That lesson was apparent on the lawn. While I still don’t believe that technology is a panacea for society’s problems, I will always appreciate the first president who tried to bring what’s best about Silicon Valley to Washington, even if some of the bad came with it….(More)”

Supporting Collaborative Political Decision Making: An Interactive Policy Process Visualization System


Paper by Tobias Ruppert et al: “The process of political decision making is often complex and tedious. The policy process consists of multiple steps, most of them are highly iterative. In addition, different stakeholder groups are involved in political decision making and contribute to the process. A series of textual documents accompanies the process. Examples are official documents, discussions, scientific reports, external reviews, newspaper articles, or economic white papers. Experts from the political domain report that this plethora of textual documents often exceeds their ability to keep track of the entire policy process. We present PolicyLine, a visualization system that supports different stakeholder groups in overview-and-detail tasks for large sets of textual documents in the political decision making process. In a longitudinal design study conducted together with domain experts in political decision making, we identified missing analytical functionality on the basis of a problem and domain characterization. In an iterative design phase, we created PolicyLine in close collaboration with the domain experts. Finally, we present the results of three evaluation rounds, and reflect on our collaborative visualization system….(More)”

Open parliament policy applied to the Brazilian Chamber of Deputies


Paper by  &   in The Journal of Legislative Studies:”…analyse the implementation of an open parliament policy that is taking place at the Chamber of Deputies, in accordance with the guidelines of the Open Government Partnership international programme (OGP), regarding the action plan of the Opening Parliament Work Group in particular, one of the subgroups of OGP. The authors will evaluate two blocks of initiatives for open parliaments executed by the Chamber in the last few years, that is, digital participation in the legislative process and Transparency 2.0, in order to observe their impasses and results obtained until now. In the first part the authors will study the e-Democracy portal and in the second part the authors will focus on open data, collaborative activities to use those data (hackathons) and the creation of the Hacker Lab, a permanent space dedicated to open parliament practices. The analysis considers the initiatives that the authors evaluated as part of the transformative and arena profiles of the Brazilian Parliament, according to Polsby’s classification, with exclusive characteristics…. (More)”

See also Hacking Parliament

The effect of “sunshine” on policy deliberation: The case of the Federal Open Market Committee


John T. Woolley and Joseph Gardner in The Social Science Journal: “How does an increase in transparency affect policy deliberation? Increased government transparency is commonly advocated as beneficial to democracy. Others argue that transparency can undermine democratic deliberation by, for example, causing poorer reasoning. We analyze the effect of increased transparency in the case of a rare natural experiment involving the Federal Open Market Committee (FOMC).

In 1994 the FOMC began the delayed public release of verbatim meeting transcripts and announced it would release all transcripts of earlier, secret, meetings back into the 1970s. To assess the effect of this change in transparency on deliberation, we develop a measure of an essential aspect of deliberation, the use of reasoned arguments.

Our contributions are twofold: we demonstrate a method for measuring deliberative reasoning and we assess how a particular form of transparency affected ongoing deliberation. In a regression model with a variety of controls, we find increased transparency had no independent effect on the use of deliberative reasoning in the FOMC. Of particular interest to deliberative scholars, our model also demonstrates a powerful role for leaders in facilitating deliberation. Further, both increasing participant equality and more frequent expressions of disagreement were associated with greater use of deliberative language….(More)”

 

Could online democracy lead to governance by Trumps and trolls?


in The Guardian: “The first two user tutorials are pretty stock standard but, from there, things escalate dramatically. After mastering How to Sign Up and How to RecoverYour Password, users are apparently ready to advance to lesson number three: How to Create a Democracy.

As it turns out, on DemocracyOS, this is a relatively straightforward matter – not overthrowing the previous regime nor exterminating the last traces of the royal lineage in order to pave the way for a new world order. Instead Argentinian developers Democracia en Red have made it a simple matter of clicking a button to form a group and thrash out the policies voters wish to see enacted.

It is one of a range of digital platforms for direct democracy created by developers and activists to redefine the relationship between citizens and their governments,with the powers that be in Latin American city councils through to European anti-austerity parties making the upgrade to democracy 2.0.

Reshaping how government works is a difficult enough pitch by itself but,beyond that, there’s another challenge facing developers – the online trolls are ready and waiting.

Britain alone this year offered up two examples of what impact trolls could have on online direct democracy – there was the case of “BoatyMcBoatface” famously winning a Natural Environment ResearchCouncil poll to determine the name of a multimillion-pound arctic research vessel, and then there was the more serious case of trolls adding the signatures of thousands of residents of countries such as the Cayman Islands and Vatican City to a formal petition calling for a second Brexit referendum, in order to have the entire document disregarded as an online prank.

In the US presidential election even the politicians are getting in on it,with a pro-Hillary Clinton super PAC (political action committee) hiring an army of online commenters to defend the candidate in arguments on social media, while the Republican contender, Donald Trump, is himself engaging in textbook trolling behaviour – whether that’s urging the hacking of Clinton’s emails, revealing the phone number of a Republican rival during the primaries, or unleashing a constant stream of controversial statements as a means of derailing conversations, attracting attention and humiliating his targets.

So what does this mean for digital platforms for direct democracy? By merging the world of the internet with that of politics, will we all end up governed by some fusion of trolls and Trumps promising to build Wally McWallfaces on our borders? And will the technologies of the fourth industrial revolution also usher in a revolution in how democracy functions?…(More)”

Budgeting for Equity: How Can Participatory Budgeting Advance Equity in the United States?


Josh Lerner and Madeleine Pape in the Journal of Public Deliberation: “Participatory budgeting (PB) has expanded dramatically in the United States (US) from a pilot process in Chicago’s 49th ward in 2009 to over 50 processes in a dozen cities in 2015. Over this period, scholars, practitioners, and advocates have made two distinct but related claims about its impacts: that it can revitalize democracy and advance equity. In practice, however, achieving the latter has often proven challenging. Based on interviews with PB practitioners from across the US, we argue that an equitydriven model of PB is not simply about improving the quality of deliberation or reducing barriers to participation. While both of these factors are critically important, we identify three additional challenges: 1) Unclear Goals: how to clearly define and operationalize equity, 2) Participant Motivations: how to overcome the agendas of individual budget delegates, and 3) Limiting Structures: how to reconfigure the overarching budgetary and bureaucratic constraints that limit PB’s contribution to broader change. We suggest practical interventions for each of these challenges, including stronger political leadership, extending idea collection beyond the initial brainstorming phase, increasing opportunities for interaction between PB participants and their non-participating neighbors, expanding the scope of PB processes, and building stronger linkages between PB and other forms of political action….(More)”

Rethinking Society for the 21st Century


The International Panel on Social Progress: “The crisis of social-democracy in recent decades seems, in the rich countries, to have generated a decline of hope for a just society. In developing countries, the trend is now to mimic the developed countries, rather than inventing a new model, and, in spite of reduced poverty in several countries, social hardships reminiscent of the early phase of Western capitalism are widespread.

Yet neither the collapse of utopian illusions nor booming capitalism in developing countries should mean the end of the quest for justice.

Can we hope for a better society?

Social scientists have never been so well equipped to provide an answer, thanks to the development of all the relevant disciplines since WWII….

The International Panel on Social Progress (IPSP) will harness the competence of hundreds of experts about social issues and will deliver a report addressed to all social actors, movements, organizations, politicians and decision-makers, in order to provide them with the best expertise on questions that bear on social change.

The Panel will seek consensus whenever possible but will not hide controversies and will honestly present up-to-date arguments and analyses, and debates about them, in an accessible way.

The Panel will have no partisan political agenda, but will aim at restoring hope in social progress and stimulating intellectual and public debates. Different political and philosophical views may conceive of social progress in different ways, emphasizing values such as freedom, dignity, or equality.

The Panel will retain full independence from political parties, governments, and organizations with a partisan agenda.

While the Panel will primarily work for the dissemination of knowledge to all relevant actors in society, it will also foster research on the topics it will study and help to revive interest for research in social long-term prospective analysis….(More)”

IPSP Report: open for comment.