Digital solutions to revolutionise community empowerment

Curated on Posted on by Stefaan Verhulst

Article by Alan Marcus: “…The best responses to Covid-19 have harmonised top-down policies and grassroots organisation. In the UK, more than 700,000 volunteers for the National Health Service are being organised through GoodSAM—an app that, like many gig economy platforms, allows individuals to switch on availability for delivering supplies to vulnerable people.

Perhaps the best example is Taiwan, where officials have kept the rate of infection to a fraction of even highly-rated Singapore. Coordinating public and private groups, the country has deployed a range of online services, including a system for mapping and allocating rationed face masks developed by Digital Minister Audrey Tang and members of an online hacktivist chatroom. …

Effective responses to the crisis show the value of inclusive government and hint at more resilient models for managing our communities. So far, governments, businesses and individuals have pooled resources to deliver country-wide responses. However, this model should be pushed further. Digital tools should be provided to communities to organise themselves, develop locally tailored solutions and get involved in the governance of their town or neighbourhood.

This model requires open communication between local people and the organisations responsible for administrating neighbourhoods—be they governments or businesses. … 

The platform provides significant opportunities for optimising crisis response and elevating quality of life. For example, a popular solution for market vendors forced to close by Covid-19 has been offering delivery services. As well as the businesses, this benefits local people, who can bypass overcrowded superstores or overcapacity online grocery deliveries. While grassroots movements are largely left to organise themselves, this is a missed opportunity for collaboration with local administrators.

By communicating with vendors, the administrator can not only establish an online platform to coordinate their services, but also connect them with local people to help deliver the service, such as van owners who can loan their vehicles. Moreover, the administrator can collect feedback on local infrastructure needed to improve services, such as communal cold lockers for receiving groceries when no-one is home.

By integrating this model into the day-to-day governance of our communities, we can unite community action with top-down resources, empowering local people to co-own the evolution of their neighbourhoods and helping administrators prioritise projects that maximise quality of life.

As Solnit wrote: “A disaster is a lot like a revolution when it comes to disruption and improvisation.” Pushed to their limits, countries are pioneering ways of coordinating local and national action. From this wave of innovation, we can empower communities to become more resilient in crises, more inclusive in their governance and more engaged in the determination of their future….(More)”.

Congress in Crisis: How Legislatures are Continuing to Meet during the Pandemic

Curated on Posted on by Stefaan Verhulst

The GovLab: “In response to the COVID-19 pandemic, legislatures at the national, state and local level are adapting to keep the lawmaking process going while minimizing the need for face-to-face meetings. While some have simply lowered quorum thresholds or reduced the number of sessions while continuing to meet in person, others are trialing more ambitious remote participation systems where lawmakers convene, deliberate, and vote virtually. Still others have used shift as an opportunity to create mechanisms for greater civic engagement.

For a short overview of how legislatures in Brazil, Chile, France, and other countries are using technology to convene, deliberate and vote remotely, see the GovLab’s short video, Continuity of Congress.”

Misinformation During a Pandemic

Curated on Posted on by Stefaan Verhulst

Paper by Leonardo Bursztyn et al: “We study the effects of news coverage of the novel coronavirus by the two most widely-viewed cable news shows in the United States – Hannity and Tucker Carlson Tonight, both on Fox News – on viewers’ behavior and downstream health outcomes. Carlson warned viewers about the threat posed by the coronavirus from early February, while Hannity originally dismissed the risks associated with the virus before gradually adjusting his position starting late February. We first validate these differences in content with independent coding of show transcripts. In line with the differences in content, we present novel survey evidence that Hannity’s viewers changed behavior in response to the virus later than other Fox News viewers, while Carlson’s viewers changed behavior earlier. We then turn to the effects on the pandemic itself, examining health outcomes across counties.

First, we document that greater viewership of Hannity relative to Tucker Carlson Tonight is strongly associated with a greater number of COVID-19 cases and deaths in the early stages of the pandemic. The relationship is stable across an expansive set of robustness tests. To better identify the effect of differential viewership of the two shows, we employ a novel instrumental variable strategy exploiting variation in when shows are broadcast in relation to local sunset times. These estimates also show that greater exposure to Hannity relative to Tucker Carlson Tonight is associated with a greater number of county-level cases and deaths. Furthermore, the results suggest that in mid-March, after Hannity’s shift in tone, the diverging trajectories on COVID-19 cases begin to revert. We provide additional evidence consistent with misinformation being an important mechanism driving the effects in the data. While our findings cannot yet speak to long-term effects, they indicate that provision of misinformation in the early stages of a pandemic can have important consequences for how a disease ultimately affects the population….(More)”.

Who Do You Trust? The Consequences of Partisanship and Trust in Government for Public Responsiveness to COVID-19

Curated on Posted on by Stefaan Verhulst

Paper by Daniel Goldstein and Johannes Wiedemann: “To combat the novel coronavirus, there must be relatively uniform implementation of preventative measures, e.g., social distancing and stay-at-home orders, in order to minimize continued spread. We analyze cellphone mobility data to measure county-level compliance with these critical public health policies. Leveraging staggered roll-out, we estimate the causal effect of stay-at-home orders on mobility using a difference-in-differences strategy, which we find to have significantly curtailed movement.

However, examination of descriptive heterogeneous effects suggests the critical role that several sociopolitical attributes hold for producing asymmetrical compliance across society. We examine measures of partisanship, partisan identity being shared with government leaders, and trust in government (measured by the proxies of voter turnout and social capital). We find that Republican counties comply less, but comply relatively more when directives are given by co-partisan leaders, suggesting citizens are more trusting in the authority of co-partisans. Furthermore, our proxy measures suggest that trust in government increases overall compliance. However, when trust (as measured by social capital) is interacted with county-level partisanship, which we interpret as community-level trust, we find that trust amplifies compliance or noncompliance, depending upon the prevailing community sentiment.

We argue that these results align with a theory of public policy compliance in which individual behavior is informed by one’s level of trust in the experts who craft policy and one’s trust in those who implement it, i.e., politicians and bureaucrats. Moreover, this evaluation is amplified by local community sentiments. Our results are supportive of this theory and provide a measure of the real-world importance of trust in government to citizen welfare. Moreover, our results illustrate the role that political polarization plays in creating asymmetrical compliance with mitigation policies, an outcome that may prove severely detrimental to successful containment of the COVID-19 pandemic….(More)”.

Transparency Deserts

Curated on Posted on by Stefaan Verhulst

Paper by Christina Koningisor: “Few contest the importance of a robust transparency regime in a democratic system of government. In the United States, the “crown jewel” of this regime is the Freedom of Information Act (FOIA). Yet despite widespread agreement about the importance of transparency in government, few are satisfied with FOIA. Since its enactment, the statute has engendered criticism from transparency advocates and critics alike for insufficiently serving the needs of both the public and the government. Legal scholars have widely documented these flaws in the federal public records law.

In contrast, scholars have paid comparatively little attention to transparency laws at the state and local level. This is surprising. The role of state and local government in the everyday lives of citizens has increased in recent decades, and many critical government functions are fulfilled by state and local entities today. Moreover, crucial sectors of the public namely, media and advocacy organizations—rely as heavily on state public records laws as they do on FOIA to hold the government to account. Yet these state laws and their effects remain largely overlooked, creating gaps in both local government law and transparency law scholarship.

This Article attempts to fill these gaps by surveying the state and local transparency regime, focusing on public records laws in particular. Drawing on hundreds of public records datasets, along with qualitative interviews, the Article demonstrates that in contrast with federal law, state transparency law introduces comparatively greater barriers to disclosure and comparatively higher burdens upon government. Further, the Article highlights the existence of “transparency deserts,” or localities in which a combination of poorly drafted transparency laws, hostile government actors, and weak local media and civil society impedes effective public oversight of government.

The Article serves as a corrective to the scholarship’s current, myopic focus on federal transparency law…(More)”.

Personalized nudging

Curated on Posted on by Stefaan Verhulst

Stuart Mills at Behavioural Public Policy: “A criticism of behavioural nudges is that they lack precision, sometimes nudging people who – had their personal circumstances been known – would have benefitted from being nudged differently. This problem may be solved through a programme of personalized nudging. This paper proposes a two-component framework for personalization that suggests choice architects can personalize both the choices being nudged towards (choice personalization) and the method of nudging itself (delivery personalization). To do so, choice architects will require access to heterogeneous data.

This paper argues that such data need not take the form of big data, but agrees with previous authors that the opportunities to personalize nudges increase as data become more accessible. Finally, this paper considers two challenges that a personalized nudging programme must consider, namely the risk personalization poses to the universality of laws, regulation and social experiences, and the data access challenges policy-makers may encounter….(More)”.

Faced with a pandemic, good public health requires stronger democracy

Curated on Posted on by Stefaan Verhulst

Article by Matt Leighninger: “Dealing with Covid-19 requires a massive, coordinated, democratic response. Governments, non-profit organizations, businesses, grassroots groups, and individual citizens all have significant parts to play.

In that sense, our ability to withstand the coronavirus is based in large part on the strength of our democracy. I don’t mean voting, political parties, and the other electoral features we associate with democracy: I mean the extent to which our political system helps people to act collectively, support each other, share information, and collaborate with experts and public officials. Strong democracies are good at these things.

Unfortunately, our democracy isn’t very strong right now. Trust between citizens and government officials is at an all-time low, most people don’t feel like they have a meaningful say in public decisions, and in many cases, we can’t even agree on how to separate fact from fiction. Volunteerism is strong — especially now, as people react to the crisis — but volunteers generally don’t feel that their service is valued or supported by our political system…

Strengthening democracy, at all the levels of government, can help us achieve the kind of trust we need to deal with Covid-19 — so that people trust in the information they get from doctors and medical authorities like the Centers for Disease Control, so that doctors and public health officials trust that citizens will wash their hands and avoid contact with each other, so that people in different parts of the country will trust that we’re all in this together.

The new Community Voices for Health initiative, supported by the Robert Wood Johnson Foundation and assisted by Public Agenda and Altarum, will provide new examples of what stronger democracy can look like. Over the next two years, teams in six states will engage thousands of people in decision-making, problem-solving, and community-building. From the work of community health workers in Georgia… to health plans developed by county and tribal councils in New Mexico… to online survey panels on policy questions in Pennsylvania and Colorado… to youth leadership in Nevada… to public participation laws in Indiana, this initiative will explore new ways of engaging residents for better health.

The next wave of technological innovations also provides many opportunities for strengthening democracy. For example, there are interesting new tools for informing voters (like VoteCompass), bridging different viewpoints (like the vTaiwan process), and gathering input from large numbers of people (like BeHeard Philly)….

In the face of a possible flu pandemic 15 years ago, the Centers for Disease Control took a closer look at how engagement could be influential in counteracting these threats. Summing up that experience, CDC epidemiologist Roger Bernier concluded that “Democracy is good for your health.” We should take that statement as more than just a platitude — we should explore the concrete ways of making our democracy stronger….(More)”

Mind the app – considerations on the ethical risks of COVID-19 apps

Curated on Posted on by Stefaan Verhulst

Blog by Luciano Floridi: “There is a lot of talk about apps to deal with the pandemic. Some of the best solutions use the Bluetooth connection of mobile phones to determine the contact between people and therefore the probability of contagion.

In theory, it’s simple. In practice, it is a minefield of ethical problems, not only technical ones. To understand them, it is useful to distinguish between the validation and the verification of a system. 
The validation of a system answers the question: “are we building the right system?”. The answer is no if the app

  • is illegal;
  • is unnecessary, for example, there are better solutions; 
  • is a disproportionate solution to the problem, for example, there are only a few cases in the country; 
  • goes beyond the purpose for which it was designed, for example, it is used to discriminate people; 
  • continues to be used even after the end of the emergency.

Assuming the app passes the validation stage, then it needs to be verified.
The verification of a system answers the question: “are we building the system in the right way?”. Here too the difficulties are considerable. I have become increasingly aware of them as I collaborate with two national projects about a coronavirus app, as an advisor on their ethical implications. 
For once, the difficult problem is not privacy. Of course, it is trivially true that there are and there might always be privacy issues. The point is that, in this case, they can be made much less pressing than other issues. However, once (or if you prefer, even if) privacy is taken care of, other difficulties appear to remain intractable. A Bluetooth-based app can use anonymous data, recorded only in the mobile phone, used exclusively to send alerts in case of the contact with people infected. It is not easy but it is feasible, as demonstrated by the approach adopted by the Pan-European Privacy Preserving Proximity Tracing initiative (PEPP-PT). The apparently intractable problems are the effectiveness and fairness of the app.

To be effective, an app must be adopted by many people. In Britain, I was told that it would be useless if used by less than 20% of the population. According to the PEPP-PT, real effectiveness seems to be reached around the threshold of 60% of the whole population. This means that in Italy, for example, the app should be consistently and correctly used by something between 11m to 33m people, out of a population of 55m. Consider that in 2019 Facebook Messenger was used by 23m Italians. Even the often-mentioned app TraceTogether has been downloaded by an insufficient number of people in Singapore.


Given that it is unlikely that the app will be adopted so extensively just voluntarily, out of social responsibility, and that governments are reluctant to impose it as mandatory (and rightly so, for it would be unfair, see below), it is clear that it will be necessary to encourage its use, but this only shifts the problem….

Therefore, one should avoid the risk of transforming the production of the app into a signalling process. To do so, the verification should not be severed from, but must feedback on, the validation. This means that if the verification fails so should the validation, and the whole project ought to be reconsidered. It follows that a clear deadline by when (and by whom) the whole project may be assessed (validation + verification) and in case be terminated, or improved, or even simply renewed as it is, is essential. At least this level of transparency and accountability should be in place.

An app will not save us. And the wrong app will be worse than useless, as it will cause ethical problems and potentially exacerbate health-related risks, e.g. by generating a false sense of security, or deepening the digital divide. A good app must be part of a wider strategy, and it needs to be designed to support a fair future. If this is not possible, better do something else, avoid its positive, negative and opportunity costs, and not play the political game of merely signalling that something (indeed anything) has been tried…(More)”.

Embracing digital government during the pandemic and beyond

Curated on Posted on by Stefaan Verhulst

UN DESA Policy Brief: “…Involving civil society organizations, businesses, social entrepreneurs and the general public in managing the COVID-19 pandemic and its aftermath can prove to be highly effective for policy- and decision-makers. Online engagement initiatives led by governments can help people cope with the crisis as well as improve government operations. In a crisis situation, it becomes more important than ever to reach out to vulnerable groups in society, respond to their needs and ensure social stability. Engaging with civil society allows governments to tackle socio-economic challenges in a more productive way that leaves no one behind….

Since the crisis has put public services under stress, governments are urged to deploy effective digital technologies to contain the outbreak. Most innovative quick-to-market solutions have stemmed from the private sector. However, the crisis has exposed the need for government leadership in the development and adoption of new technologies such as artificial intelligence (AI) and robotics to ensure an effective provision of public services…

The efforts in developing digital government strategies after the COVID-19 crisis should focus on improving data protection and digital inclusion policies as well as on strengthening the policy and technical capabilities of public institutions. Even though public-private partnerships are essential for implementing innovative technologies, government leadership, strong institutions and effective public policies are crucial to tailor digital solutions to countries’ needs as well as prioritize security, equity and the protection of people’s rights. The COVID-19 pandemic has emphasized the importance of technology, but also the pivotal role of an effective, inclusive and accountable government….(More)”.

Accuracy nudge’ could curtail COVID-19 misinformation online

Curated on Posted on by Stefaan Verhulst

MIT Sloan: “On February 19 in the Ukrainian town of Novi Sanzhary, alarm went up regarding the new coronavirus and COVID-19, the disease it causes. “50 infected people from China are being brought to our sanitarium,” began a widely read post on the messaging app Viber. “We can’t afford to let them destroy our population, we must prevent countless deaths. People, rise up. We all have children!!!”

Soon after came another message: “if we sleep this night, then we will wake up dead.”

Citizens mobilized. Roads were barricaded. Tensions escalated. Riots broke out, ultimately injuring nine police officers and leading to the arrests of 24 people. Later, word emerged that the news was false.

As the director-general of the World Health Organization recently put it, “we’re not just fighting an epidemic; we’re fighting an infodemic.”

Now a new study suggests that an “accuracy nudge” from social media networks could curtail the spread of misinformation about COVID-19. The working paper, from researchers at MIT Sloan and the University of Regina, examines how and why misinformation about COVID-19 spreads on social media. The researchers also examine a simple intervention that could slow this spread. (The paper builds on prior work about how misinformation diffuses online.)…(More)”.