Open access book by Fabrizio Gilardi: “The rise of digital technology has been the best of times, and also the worst, a roller coaster of hopes and fears: “social media have gone—in the popular imagination at least—from being a way for pro-democratic forces to fight autocrats to being a tool of outside actors who want to attack democracies” (Tucker et al., 2017, 47). The 2016 US presidential election raised fundamental questions regarding the compatibility of the internet with democracy (Persily, 2017). The divergent assessments of the promises and risks of digital technology has to do, in part, with the fact that it has become such a pervasive phenomenon. Whether digital technology is, on balance, a net benefit or harm for democratic processes and institutions depends on which specific aspects we focus on. Moreover, the assessment is not value neutral, because digital technology has become inextricably linked with our politics. As Farrell (2012, 47) argued a few years ago, “[a]s the Internet becomes politically normalized, it will be ever less appropriate to study it in isolation but ever more important to think clearly, and carefully, about its relationship to politics.” Reflecting on this issue requires going beyond the headlines, which tend to focus on the most dramatic concerns and may have a negativity bias common in news reporting in general. The shortage of hard facts in this area, linked to the singular challenges of studying the connection between digital technology and politics, exacerbates the problem.
Since it affects virtually every aspect of politic and policy-making, the nature and effects of digital technology have been studied from many different angles in increasingly fragmented literatures. For example, studies of disinformation and social media usually do not acknowledge research on the usage of artificial intelligence in public administration—for good reasons, because such is the nature of specialized academic research. Similarly, media attention tends to concentrate on the most newsworthy aspects, such as the role of Facebook in elections, without connecting them to other related phenomena. The compartmentalization of academic and public attention in this area is understandable, but it obscures the relationships that exist among the different parts. Moreover, the fact that scholarly and media attention are sometimes out of sync might lead policy-makers to focus on solutions before there is a scientific consensus on the nature and scale of the problems. For example, policy-makers may emphasize curbing “fake news” while there is still no agreement in the research community about its effects on political outcomes…(More)”.
Global citizens’ assembly to be chosen for UN climate talks
Article by Fiona Harvey: “One hundred people from around the world are to take part in a citizens’ assembly to discuss the climate crisis over the next month, before presenting their findings at the UN Cop26 climate summit.
The Global Citizens’ Assembly will be representative of the world’s population, and will invite people chosen by lottery to take part in online discussions that will culminate in November, during the fortnight-long climate talks that open in Glasgow on 31 October.
Funded with nearly $1m, from sources including the Scottish government and the European Climate Foundation, the assembly is supported by the UN and UK and run by a coalition of more than 100 organisations…
A team of international scientists and other experts will explain details of the climate crisis and potential solutions, and members of the assembly will discuss how these might work in practice, seeking to answer the question: “How can humanity address the climate and ecological crisis in a fair and effective way?”. The key messages from their discussions will be presented at Cop26 and a report will be published in March.
Alok Sharma, the UK cabinet minister who will act as president of the Cop26 summit, said: “The Global Assembly is a fantastic initiative and was selected for representation in the green zone [of the Cop26 presentation hall] because we recognise just how important its work is and also because we are committed to bringing the voice of global citizens into the heart of Cop26. It creates that vital link between local conversation and a global conference.”…(More)”.
Morocco finds a new source of policy expertise — its own citizens
Participo: “This spring saw the release of a long-awaited report by the Commission Spéciale sur le modèle de developpement (CSMD), created in 2019 by His Majesty King Mohammed VI….
“Blue ribbon” commissions to tackle thorny issues are nothing new. But the methods employed by Morocco’s CSMD, and the proposals which resulted from them, point the way toward an entirely new approach to governance in the Middle East and North Africa (MENA) region.
Morocco’s new model of development was created through methods of collective intelligence, an emerging science that explores how groups can outperform individuals in learning, decision making, and problem-solving.
It is an ability that has long defined our species, from coordinated bands of hunters on the savannah to the networks of scientists that develop coronavirus vaccines. A complex environment has conditioned humans to pool their knowledge to survive. But collective intelligence doesn’t just happen; for the “wisdom of crowds” to emerge, a group must be organized in the right way, with the right methods and tools….
Beginning in January 2020, the CSMD launched a broad national consultation open to all Moroccan citizens, aimed at harnessing a wide variety of expertise from local communities, government, NGOs, and the private sector.
Its multi-channel approach was designed to reflect four indicators that studies suggest are critical to producing collective intelligence: a diversity of participants and information sources; a critical mass of contributions; a sufficiently rich exchange of information at each “touch point”; and an effective process to synthesize contributions into a coherent whole.
The CSMD created an online platform with opportunities to give quick feedback (“What is one thing you want to change about Morocco?”), as well as more detailed proposals on themes like health care and territorial inequality. A social media campaign reached an estimated 3.2 million citizens, with dozens of “participatory workshops” live-streamed on Facebook and YouTube.
To seek out the knowledge of those least connected to these channels, the CSMD conducted 30 field visits to struggling urban districts, universities, and remote villages in the High Atlas mountains. These field visits featured learning sessions with social innovators and rencontres citoyennes (“citizen encounters”) where groups of 20 to 30 local residents, balanced by age and gender, shared stories and aspirations….(More)”.
Less complex language, more participation: how consultation documents shape participatory patterns
Paper by Simon Fink, Eva Ruffing, Tobias Burst & Sara Katharina Chinnow: “Consultations are thought to increase the legitimacy of policies. However, this reasoning only holds if stakeholders really participate in the consultations. Current scholarship offers three explanations for participation patterns: Institutional rules, policy characteristics, and interest group resources determine participation. This article argues that additionally the linguistic complexity of consultation documents influences participation. Complex language deters potential participants, because it raises the costs of participation. A quantitative analysis of the German consultation of electricity grids lends credibility to the argument: If the description of a power line is simplified between two consultation rounds, the number of contributions mentioning that power line increases. This result contributes to our understanding of unequal participation patterns, and the institutional design of participatory procedures. If we think that legitimacy is enhanced by broad participation, then language of the documents matters….(More)”.
Are citizen juries and assemblies on climate change driving democratic climate policymaking? An exploration of two case studies in the UK
Paper by Rebecca Wells, Candice Howarth & Lina I. Brand-Correa: “In light of increasing pressure to deliver climate action targets and the growing role of citizens in raising the importance of the issue, deliberative democratic processes (e.g. citizen juries and citizen assemblies) on climate change are increasingly being used to provide a voice to citizens in climate change decision-making. Through a comparative case study of two processes that ran in the UK in 2019 (the Leeds Climate Change Citizens’ Jury and the Oxford Citizens’ Assembly on Climate Change), this paper investigates how far citizen assemblies and juries are increasing citizen engagement on climate change and creating more citizen-centred climate policymaking. Interviews were conducted with policymakers, councillors, professional facilitators and others involved in running these processes to assess motivations for conducting these, their structure and the impact and influence they had. The findings suggest the impact of these processes is not uniform: they have an indirect impact on policy making by creating momentum around climate action and supporting the introduction of pre-planned or pre-existing policies rather than a direct impact by truly being citizen-centred policy making processes or conducive to new climate policy. We conclude with reflections on how these processes give elected representatives a public mandate on climate change, that they help to identify more nuanced and in-depth public opinions in a fair and informed way, yet it can be challenging to embed citizen juries and assemblies in wider democratic processes….(More)”.
It’s not all about populism: grassroots democracy is thriving across Europe
Richard Youngs at The Guardian: “The past decade has been a bruising one for the health of European democracy. The dramatic authoritarian turns in Hungary and Poland have attracted most attention, but nearly all European governments have chipped away at civil liberties, judicial independence and civil society.
With Covid accentuating many of the challenges posed by populism, disinformation and a collapse in public trust, the narrative of democracy labouring in deep crisis is now well established. Yet as the threats have mounted, so have efforts to defend and rethink Europe’s democratic practices.
Most spontaneously, there has been an increase in the frequency and intensity of mass protests, even during the pandemic, many in support of democratic values. People have mobilised against corruption or around particular policy issues and then taken on a broader democratic reform agenda. This has been the case in Bulgaria, Romania and Slovakia, the women’s strike in Poland, the Sardines movement in Italy, the Million Moments movement in the Czech Republic and protests in Malta initially triggered by journalist Daphne Caruana Galizia’s murder. Climate movements such as Extinction Rebellion are also beginning to marry their ecology demands to concerns with democratic reform. People invented new forms of protest under Covid: for example, Polish citizens protested against new abortion laws and the timing of elections by taking to their cars in procession, honking horns and playing alarms out of their windows, still in full compliance with restrictions on public gatherings.
New civil society initiatives aim at tackling polarisation. One example is a project called Arguments Against Aggression, which tries to equip people with more empathetic communication and debating skills than those typically experienced on social media and has now run in seven EU member states. Meanwhile, Covid has given rise to hundreds of civic mutual aid initiatives, such as En Première Ligne in France whose website puts those who need help directly in touch with local volunteers. Civil society organisations are also working more closely with protest movements. The Corruption Kills group in Romania, for example, evolved from anti-corruption protests and an outpouring of public anger at the deaths of more than 60 people in a nightclub fire. Online initiatives, meanwhile, are reclaiming the positive democratic potential of digital technology, finding new formats to feed citizens’ views into policymaking.
More and more citizens’ assemblies have sprung up…(More)”.
The Future of Citizen Engagement: Rebuilding the Democratic Dialogue
Report by the Congressional Management Foundation: “The Future of Citizen Engagement: Rebuilding the Democratic Dialogue” explores the current challenges to engagement and trust between Senators and Representatives and their constituents; proposes principles for rebuilding that fundamental democratic relationship; and describes innovative practices in federal, state, local, and international venues that Congress could look to for modernizing the democratic dialogue.

The report answers the following questions:
- What factors have contributed to the deteriorating state of communications between citizens and Congress?
- What principles should guide Congress as it tries to transform its communications systems and practices from administrative transactions to substantive interactions with the People it represents?
- What models at the state and international level can Congress follow as it modernizes and rebuilds the democratic dialogue?
The findings and recommendations in this report are based on CMF’s long history of researching the relationship between Members of Congress and their constituents…(More)”.
Citizen Needs – To Be Considered
Paper by Franzisca Maas, Sara Wolf, Anna Hohm and Jörn Hurtienne outlining “Requirements for Local Civic Participation Tools. In this paper, we argue for and present an empirical study of putting citizens into focus during the early stages of designing tools for civic participation in a mid-sized German town. Drawing on Contextual and Participatory Design, we involved 105 participants by conducting interviews, using Photovoice and participating in a local neighbourhood meeting.
Together with citizens, we built an Affinity Diagram, consolidated the data and identified key insights. As a result, we present and discuss different participation identities such as Motivated Activists, Convenience Participants or Companions and a collection of citizen needs for local civic participation, e. g., personal contact is irreplaceable for motivation, trust and mutual understanding, and some citizens preferred to “stumble across” information rather than actively searching for it. We use existing participation tools to demonstrate how individual needs could be addressed. Finally, we apply our insights to an example in our local context. We conclude that if we want to build digital tools that go beyond tokenistic, top-down ways of civic participation and that treat citizens as one homogeneous group, citizens need to be part of the design process right from the start. Supplemental material can be retrieved from https://osf.io/rxd7h/….(More)”
Participatory data stewardship
Report by the Ada Lovelace Institute: “Well-managed data can support organisations, researchers, governments and corporations to conduct lifesaving health research, reduce environmental harms and produce societal value for individuals and communities. But these benefits are often overshadowed by harms, as current practices in data collection, storage, sharing and use have led to high-profile misuses of personal data, data breaches and sharing scandals.
These range from the backlash to Care.Data, to the response to Cambridge Analytica and Facebook’s collection and use of data for political advertising. These cumulative scandals have resulted in ‘tenuous’ public trust in data sharing, which entrenches public concern about data and impedes its use in the public interest. To reverse this trend, what is needed is increased legitimacy, and increased trustworthiness, of data and AI use.
This report proposes a ‘framework for participatory data stewardship’, which rejects practices of data collection, storage, sharing and use in ways that are opaque or seek to manipulate people, in favour of practices that empower people to help inform, shape and – in some instances – govern their own data.
As a critical component of good data governance, it proposes data stewardship as the responsible use, collection and management of data in a participatory and rights-preserving way, informed by values and engaging with questions of fairness.
Drawing extensively from Sherry Arnstein’s ‘ladder of citizen participation’ and its more recent adaptation into a spectrum, this new framework is based on an analysis of over 100 case studies of different methods of participatory data stewardship. It demonstrates ways that people can gain increasing levels of control and agency over their data – from being informed about what is happening to data about themselves, through to being empowered to take responsibility for exercising and actively managing decisions about data governance….(More)”.
Kansas City expands civic engagement with data stories, virtual ‘lunch-and-learns’
Ryan Johnston at Statescoop: “…The city is currently running a series of virtual “lunch-and-learns,” as well as publishing data-driven “stories” using Socrata software to improve civic engagement, said Kate Bender, a senior management analyst in the city’s data division.
The work is especially important in reaching residents that aren’t equipped with digital literacy or data analysis skills, Bender said. The free lunch-and-learns — managed under the new Office of Citizen Engagement — teaches residents how to use digital tools like the city’s open data portal and 311 mobile app.
New data stories, meanwhile, published on the city’s open data portal, allow residents to see the context behind raw data around COVID-19, 311 requests or city hiring practices that they might not otherwise be able to parse themselves. They’re both part of an effort to reach residents that aren’t already plugged in to the city’s digital channels, Bender said.
“Knowing that we have more digital options and we have good engagement, how can we open up residents’ exposure to other things, and specifically tools, that we make available, that we put on our website or that we tweet about?” Bender said. “Unless you’re already pretty engaged, you might not know or think to download the city’s 311 app, or you might have heard of open data, but not really know how it pertains to you. So that was our concept.”
Bender’s office, DataKC, has “always been pretty closely aligned in working with 311 and advising on citizen engagement,” Bender said. But when COVID-19 hit and people could no longer gather in-person for citizen engagement events, like the city’s “Community Engagement University,” a free, 8-week, in-person program that taught residents about how various city agencies work, Bender and her team decided to take the education component virtual….(More)”.